Epson ColorWorks C7500 Technical Reference Guide - Page 242

For Inquiries

Page 242 highlights

For Inquiries If you have any technical questions about this printer, or if any problems occur, please contact us with the following information.  Contents of technical questions must be about our printers only. For those about products of Microsoft Corporation or other companies, please contact them.  If any problems occur, check whether there is any physical cause (such as connection or power problems) before contacting us. ❏ Type of inquiry: Problem / Question ❏ Date: ❏ Your company: ❏ Department: ❏ Your name: ❏ Phone/Fax/Email: ❏ Computer information: • Manufacturer / CPU ❏ OS (with Service Pack information): ❏ Model name of the printer: ❏ Printer driver: Installed / Not installed ❏ Connection type: USB / Ethernet / MS shared (Client / Server) ❏ Firewall: OS standard / Personal (Product name/Ver.) / None ❏ Your application information: • Windows service operation / Normal EXE operation ❏ EPSON application status: EpsonNet WebManager / EpsonNet Log Browser / Epson Monitoring Tool/ EpsonNet Simple Viewer / EpsonNet SDK for Windows / Printer Setting / Other (Application name) ❏ Phenomenon of the problem (or content of the question): ❏ System configuration: Hardware configuration such as computer and network, and Software module configuration ❏ Procedure of reproduction of the problem: Operation procedure, functional procedure, function and argument value to reproduce ❏ Reproducibility of the problem: Yes ( out of times) / No 242

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242
For Inquiries
If you have any technical questions about this printer, or if any problems occur, please contact us with the fol-
lowing information.
Type of inquiry:
Problem / Question
Date:
Your company:
Department:
Your name:
Phone/Fax/Email:
Computer information:
Manufacturer / CPU
OS (with Service Pack information):
Model name of the printer:
Printer driver:
Installed / Not installed
Connection type:
USB / Ethernet / MS shared (Client / Server)
Firewall:
OS standard / Personal (Product name/Ver.) / None
Your application information:
Windows service operation / Normal EXE operation
EPSON application status:
EpsonNet WebManager / EpsonNet Log Browser
/ Epson Monitoring Tool/ EpsonNet Simple Viewer
/ EpsonNet SDK for Windows / Printer Setting
/ Other (Application name)
Phenomenon of the problem (or content of the question):
System configuration:
Hardware configuration such as computer and network, and Software module
configuration
Procedure of reproduction of the problem: Operation procedure, functional procedure, function and argu-
ment value to reproduce
Reproducibility of the problem: Yes (
out of
times) / No
Contents of technical questions must be about our printers only. For those about products of
Microsoft Corporation or other companies, please contact them.
If any problems occur, check whether there is any physical cause (such as connection or power
problems) before contacting us.