Dell E525w Color Multifunction Printer - Users Guide - Page 306
Wi-Fi Direct Problems, Scanner Driver/Printer Utility Problems, Wireless Problems, Ad-hoc
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Wi-Fi Direct Problems Problem Action The device cannot discover the printer. The printer may be connected to another device via Wi-Fi Direct. Disconnect the printer and the device. See "Disconnecting Wi-Fi Direct Network" on page 183. The printer cannot disconnect from the device even when the procedure in "Disconnecting Wi-Fi Direct Network" has been performed. The device may be automatically reconnecting to the printer. Reset the passphrase for Wi-Fi Direct and disconnect the device. See "Resetting the Passphrase" on page 184. The network mode of the printer cannot be Ensure that Wi-Fi Direct is set to Disable. set to Ad-hoc. Wi-Fi Direct cannot be set to Enable. Ensure that the network mode is set to Infrastructure. Scanner Driver/Printer Utility Problems Problem Unable to retrieve the Address Book data from the printer on the Address Book Editor. The TWAIN driver cannot connect to the printer. Action Ensure that your computer and the printer is properly connected with the Ethernet or USB cable. Ensure that the printer's power is on. Ensure that the printer driver is installed on your computer. (The Address Book Editor retrieves the Address Book data via the printer driver.) Ensure that your computer and the printer is properly connected with the Ethernet or USB cable. Check whether the printer is on. If the printer is on, reboot it by turning the power switch off and then on again. If a scan application is running, close the application once, restart the application, and then try scanning again. Wireless Problems Problem Action Cannot setup wireless connection. Ensure that the Ethernet cable is disconnected from the printer. Ensure that Wi-Fi is set to On. See "Wi-Fi" on page 142. Try disabling the firewall on your computer. The firewall on your computer may be blocking communication with your printer. Cannot setup wireless connection with WPS Ensure that the security setting of the wireless LAN access point or router is WPA (Wi-Fi Protected Setup®). or WPA2. (WEP is not supported on WPS.) Cannot setup wireless connection with the WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration). Press the WPS button on the wireless LAN access point or router within 2 minutes after starting the WPS operation on the printer. For details about the wireless LAN access point or router, refer to the manual supplied with the wireless LAN access point or router. Cannot setup wireless connection with Check if the PIN you have entered on the computer is correct. WPS-PIN (Wi-Fi Protected Setup-Personal Identification Number). 306 Troubleshooting