Dell E525w Color Multifunction Printer - Users Guide - Page 304

Problem Action A smear appears at the same location on the Clean the document glass. output when scanned using the document glass. See "Cleaning the Scanner" on page 272. Images are skewed. Ensure that the document is loaded straight in the ADF or on the document glass. Diagonal lines appear jagged when scanned If the document uses thick media, try scanning it from the document glass. using the ADF. The printer does not properly transfer scan Check if the following settings have been set correctly on the data to a specified destination via the Scan Dell Printer Configuration Web Tool. to E-mail or Scan to Network Folder feature. Scan to Network Folder Check the following settings under Address Book  Server Address: • Server Address • Share Name • Server Path • Login Name • Login Password Scan to E-mail Check the following setting under Address Book  Fax/E-mail: • E-mail Address Cannot scan using Windows Image Acquisition (WIA) on a Microsoft® Windows Server® 2003 computer. Enable WIA on the computer. To enable WIA: 1 Click Start, point to Administrative Tools, and then click Services. 2 Right-click Windows Image Acquisition (WIA), and then click Start. Cannot scan using TWAIN or WIA on a Install the Desktop Experience feature on the computer. Windows Server® 2008 or Windows Server® 2008 R2 computer. To install Desktop Experience: 1 Click Start, point to Administrative Tools, and then click Server Manager. 2 Under Features Summary, click Add Features. 3 Select the Desktop Experience check box, click Next, and then click Install. 4 Restart the computer. 304 Troubleshooting