Dell E525w Color Multifunction Printer - Users Guide - Page 301
Multi-feed Jam
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Action 2d Ensure that the print media is not curled. Is the problem recovered? 2e Is the print media damp? 3a Fan the print media. Is the problem recovered? 3b If the envelope is deformed, correct it or use another envelope. Is the problem recovered? 3c Turn over the print media. Is the problem recovered? 4 Use print media that is not damp. Is the problem recovered? Yes The task is complete. No Go to action 3a. Go to action 3c. The task is complete. The task is complete. Go to action 3a. Go to action 3c. If you are performing manual duplex printing or if using an envelope, contact Dell. Go to action 3a. The task is complete. Go to action 4. The task is complete. Contact Dell. Multi-feed Jam Action 1 Ensure that paper is properly loaded in the standard 150 sheet tray. Is the problem recovered? 2 Is the print media damp? 3a Use print media that is not damp. Is the problem recovered? 3b Fan the print media. Is the problem recovered? Yes The task is complete. No Go to action 2. Go to action 3a. The task is complete. Go to action 3b. Go to action 3b. The task is complete. Contact Dell. A document jam occurs in the Automatic Document Feeder (ADF) if scanning of multiple-sheet document is canceled while scanning is in progress. Action 1 Clear the jam. See "Clearing Paper Jams From the ADF" on page 278. Is the problem recovered? Yes The task is complete. No Contact Dell. Troubleshooting 301