Dell E525w Color Multifunction Printer - Users Guide - Page 292
Toner Smears or Print Comes Off/Stain on Back Side, Paper Type, General, Paper/Output
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Toner Smears or Print Comes Off/Stain on Back Side Action Yes 1 The print media surface may be uneven. Try changing the Paper Type The task is complete. setting in the printer driver. For example, change the plain paper to thick. a On the General or Paper/Output tab in Printing Preferences of the printer driver, change the Paper Type setting. Is the problem recovered? 2 Verify that the correct print media is being used. See "Supported Paper The task is complete. Types" on page 167. If not, use the print media recommended for the printer. Is the problem recovered? 3 Adjust the fusing unit temperature. The task is complete. a Launch the Tool Box, and click Adjust Fusing Unit on the Printer Maintenance tab. b Adjust the fixing temperature by turning up the value for your printing media. c Click Apply New Settings. Is the problem recovered? No Go to action 2. Go to action 3. Contact Dell. 292 Troubleshooting
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