Brother International MFC-J5720DW Basic Users Guide - Page 77
Additional paper jam clear operations
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IMPORTANT • If paper is jammed under the print head, unplug the machine from the power source, and then move the print head to release the paper. • If the print head is in the right corner as shown in the illustration, you cannot move the print head. Reconnect the power cord. Hold down until the print head moves to the center. Then unplug the machine from the power source and remove the paper. • If ink gets on your skin or clothing, immediately wash it off with soap or detergent. l Gently close the scanner cover using the finger holds on each side. Troubleshooting Additional paper jam clear operations B a If you experience paper jam repeatedly (3 times or more), the Touchscreen displays a message asking if you want to remove the scraps. Press Yes to return to the Home screen. b Press (Settings). c Press Maintenance. d Press Remove Paper Scraps. e Follow the instructions on the Touchscreen and remove the paper scraps. NOTE During the procedure, you must load the Maintenance sheet (included with your machine) in Landscape position in the manual feed slot. (If you do not have the Maintenance sheet, use one sheet of Letter or A4 size thicker paper, such as glossy paper.) Make sure you put the sheet in the manual feed slot (not in the MP Tray). B m Reconnect the power cord. NOTE If there is a repeat paper jam, a small scrap of paper may be stuck in the machine. (See Additional paper jam clear operations on page 65.) 65