Brother International MFC-J5720DW Basic Users Guide - Page 68
Set Paper Size and Type, Before, loading paper, Change the Paper Size, Windows, Size Macintosh
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Error Message (MFC-J5520DW/J5620DW) Wrong Paper Wrong Paper [Tray #1] Wrong Paper [MP Tray] (MFC-J5720DW) Wrong Paper Wrong Paper [Tray #1] Wrong Paper [Tray #2] Wrong Paper [MP Tray] Wrong Tray Settings Cause The paper size setting does not match the size of paper in the tray. The paper orientation is not proper for the paper size. You did not set the paper guides in the tray to the indicators for the paper size you are using. The machine's Paper Size and Tray Use settings do not match the size of paper in the tray you are using. Action 1 Check that the paper size you choose on the Touchscreen matches the size of the paper in the tray. (See Set Paper Size and Type on page 22.) 2 Make sure you loaded the paper in the proper orientation, and set the paper guides at the indicators for your paper size. (See Before loading paper on page 9.) 3 After you have checked the paper size and the paper orientation, press OK on the Touchscreen. If you are printing from your computer, make sure the paper size you choose in the printer driver matches the size of paper in the tray. For more information, see Online User's Guide: Change the Paper Size (Windows®) or Change the Paper Size (Macintosh). Follow the instructions on the Touchscreen and try to print again. Configure the paper size setting for the tray according to the on-screen instructions. 56