Brother International MFC-J5720DW Basic Users Guide - Page 64

Ink Low, Cannot Print, Low Temperature, Media Error, Media is Full., No Caller ID, No Ink Cartridge

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Error Message Ink Low Low Temperature Media Error Media is Full. No Caller ID No Ink Cartridge Cause One or more of the ink cartridges are near the end of their life. If one of the color ink cartridges is near the end of its life and someone is sending you a color fax, your machine's "handshake" will ask that the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black and white fax. The room temperature is too low. The memory card is either corrupted, incorrectly formatted, or there is a problem with the memory card. The memory card or USB flash drive you are using already contains 999 files. The memory card or USB flash drive you are using does not have enough free space to scan the document. There is no incoming call history. You did not receive calls or you have not subscribed to the Caller ID service from your telephone company. An ink cartridge is not installed correctly. Action Order a new ink cartridge. You can continue printing until the Touchscreen displays Cannot Print. (See Ordering accessories and supplies on page ii.) To replace the ink cartridges, see Online User's Guide: Replace the Ink Cartridges. After warming the room, allow the machine to warm up to room temperature. Try again when the machine has warmed up. Remove the memory card from the media drive (slot) of the machine and format it correctly. Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working. Your machine can save to your memory card or USB flash drive only if it contains less than 999 files. Delete unused files and try again. Press . Delete unused files from your memory card or USB flash drive to make some free space, and then try again. If you want to use the Caller ID feature, call your telephone company. (See Online User's Guide: Caller ID.) Take out the new ink cartridge and reinstall it slowly and firmly until it latches. (See Online User's Guide: Replace the Ink Cartridges.) 52

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52
Ink Low
One or more of the ink cartridges are
near the end of their life. If one of the
color ink cartridges is near the end of
its life and someone is sending you a
color fax, your machine’s
“handshake” will ask that the fax be
sent as black and white. If the
sending machine has the ability to
convert it, the color fax will be printed
at your machine as a black and white
fax.
Order a new ink cartridge. You can
continue printing until the
Touchscreen displays
Cannot Print
. (See
Ordering
accessories and supplies
on page ii.)
To replace the ink cartridges,
see
Online User’s Guide:
Replace the
Ink Cartridges
.
Low Temperature
The room temperature is too low.
After warming the room, allow the
machine to warm up to room
temperature. Try again when the
machine has warmed up.
Media Error
The memory card is either corrupted,
incorrectly formatted, or there is a
problem with the memory card.
Remove the memory card from the
media drive (slot) of the machine and
format it correctly.
Put the card firmly into the slot again
to make sure it is in the correct
position. If the error remains, check
the media drive (slot) of the machine
by putting in another memory card
that you know is working.
Media is Full.
The memory card or USB flash drive
you are using already contains 999
files.
Your machine can save to your
memory card or USB flash drive only
if it contains less than 999 files.
Delete unused files and try again.
The memory card or USB flash drive
you are using does not have enough
free space to scan the document.
Press
Delete unused files from your
memory card or USB flash drive to
make some free space, and then try
again.
No Caller ID
There is no incoming call history. You
did not receive calls or you have not
subscribed to the Caller ID service
from your telephone company.
If you want to use the Caller ID
feature, call your telephone company.
(See Online User’s Guide:
Caller ID
.)
No Ink Cartridge
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
reinstall it slowly and firmly until it
latches.
(See Online User’s Guide:
Replace
the Ink Cartridges
.)
Error Message
Cause
Action