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Brother International MFC-J5720DW Basic Users Guide - Page 4

Ordering accessories and supplies, Service Center Locator USA only

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Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit http://www.brother-usa.com/service. Service Center Locations (Canada only) For the location of a Brother authorized service center, visit http://www.brother.ca/support. Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and have a Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase. NOTE In Canada only Visa and MasterCard are accepted. In USA: In Canada: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (assistance via fax) http://www.brothermall.com http://www.brother.ca ii

Section	Page
Basic User’s Guide MFC-J5520DW MFC-J5620DW MFC-J5720DW	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	3
Ordering accessories and supplies	4
Order Information	5
Notice - Disclaimer of Warranties (USA and Canada)	6
Compilation and Publication Notice	6
You can use the following features!	7
High capacity versatile paper handling	7
Mobile Connect	7
Web Connect / Brother Apps	7
Add Shortcuts	7
User's Guides and where to find them	8
The Online User’s Guide helps you get the most out of your machine.	9
If you have questions or problems, please take a look at your model’s FAQs.	10
Table of Contents	11
1 General information	13
How to use the documentation	13
Symbols and conventions	13
About Brother Utilities (Windows®)	13
Control panel overview	14
3.7\	16
Entering Text	20
Inserting spaces	20
Making corrections	20
2 Loading paper	21
Before loading paper	21
Loading paper in paper tray #1	21
Loading paper in paper tray #2 (MFC-J5720DW)	26
Loading paper in the multi-purpose tray (MP Tray)	29
Loading paper in the manual feed slot	31
Paper settings	34
Set Paper Size and Type	34
Check Paper setting	35
Recommended print media	35
Handling and using print media	35
3 Loading documents	36
How to load documents	36
Using the ADF	36
Document Sizes and Weights	36
How to load documents	36
Using the scanner glass	37
Document Sizes Supported	37
How to load documents	38
4 Printing from a computer	39
How to print a document	39
5 Copying	40
How to copy	40
Stop copying	40
Copy options overview	40
Paper Type	41
Paper Size	41
Tray Select	41
6 Scanning to a computer	42
Before scanning	42
How to scan a document as a PDF file using ControlCenter4 (Windows®)	42
How to scan a document as a PDF file using the Touchscreen	43
7 PhotoCapture Center: Printing photos from a memory card or USB flash drive	44
PhotoCapture Center operations (PHOTO mode)	44
How to print images	44
View Photos	44
PhotoCapture Center print settings overview	45
8 Telephone services and external devices	46
Telephone services overview	46
Voice mail	46
Distinctive Ring	46
Voice over Internet Protocol (VoIP)	46
Connecting an external telephone answering device (TAD)	47
External and extension telephones	47
9 Sending a fax	48
How to send a fax	48
Stop faxing	49
How to store numbers	49
Storing a pause	49
Storing Address Book numbers	50
How to set your Station ID	50
10 Receiving a fax	51
Receive Modes	51
How to choose the correct Receive Mode	51
Receive Modes overview	52
Fax Only	52
Fax/Tel	52
Manual	53
External TAD	53
Receive Mode settings	54
Ring Delay	54
F/T Ring Time (Fax/Tel mode only)	54
A Routine maintenance	55
How to clean and check the machine	55
Cleaning the scanner	55
Checking the print quality	56
Checking the print alignment	57
B Troubleshooting	59
Identifying the problem	59
Error and maintenance messages	59
Error animations	69
Transferring your faxes or Fax Journal report	69
Transferring faxes to another fax machine	69
Transferring faxes to your PC	69
Transferring the Fax Journal report to another fax machine	70
Document jam	70
Document is jammed in the top of the ADF	70
Document is jammed inside the ADF	71
Paper scraps are jammed in the ADF	71
Printer jam or paper jam	72
Additional paper jam clear operations	77
Troubleshooting for Wireless LAN setup	78
Wireless LAN report	78
If you are having difficulty with your machine	79
Dial Tone detection	89
Telephone Line Interference or VoIP System	89
Machine Information	90
Checking the serial number	90
Checking the firmware version	90
Reset operations overview	90
How to reset the machine	91
Index	92
Supplies	95

Match case Limit results 1 per page

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)

or visit http://www.brother-usa.com/service

Service Center Locations (Canada only)

For the location of a Brother authorized service center, visit http://www.brother.ca/support

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother

retailers. If you cannot find the accessory you need and have a Visa, MasterCard, Discover,

American Express credit card, or PayPal account, you can order directly from Brother. Visit us

online for a complete selection of the Brother accessories and supplies that are available for

purchase.

NOTE

In Canada only Visa and MasterCard are accepted.

In USA:

1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (assistance via fax)

http://www.brothermall.com

In Canada:

http://www.brother.ca