Paradigm PW Soundbar Manual - Page 39

Refer to the Subwoofer Connection

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Soundbar remote won't work • Replace the remote control's batteries with matching batteries. • Make sure the batteries are installed in the proper orientation. • If new batteries do not fix the problem, you may have a faulty remote. Call Paradigm customer service at 905-696-2868 for details. When using an aftermarket remote, the soundbar turns off when the television turns on • Turn the television on. Manually press the Power button on the soundbar so that both the soundbar and television are both on at the same time. No sound coming from external sub • Check that the external sub is turned on. • Check that the soundbar is configured for a wired or wireless subwoofer connection. Refer to the "Subwoofer Connection" section of this manual. • If utilizing a wired connection, check that the subwoofer cables are attached to the Sub Out connection on the soundbar and to the appropriate input on the subwoofer. • If utilizing a wireless connection, attempt to re-sync the wireless connection. Refer to the "Subwoofer Connection" section of this manual. If a sync attempt has failed, you may need to power down both the soundbar and subwoofer wireless receiver before trying to re-sync. • If utilizing a wireless connection, move the subwoofer closer to the soundbar. • Turn the soundbar off and on using the remote control or control panel power button. • Unplug the soundbar, wait 30 seconds, and plug it back in. External sub is too quiet • Turn up the volume on the subwoofer. • Adjust the bass level setting in the soundbar menu system. • Try moving the subwoofer to a different location in the listening room. My soundbar is not behaving as expected. • Turn the soundbar off and on using the remote control or control panel power button. • Unplug the soundbar, wait 30 seconds, and plug it back in. 38

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38
Soundbar remote won’t work
•
Replace the remote control’s batteries with
matching batteries.
•
Make sure the batteries are installed in the
proper orientation.
•
If new batteries do not fix the problem, you
may have a faulty remote. Call Paradigm
customer service at
905-696-2868
for
details.
When using an aftermarket remote, the
soundbar turns off when the television turns on
•
Turn the television on. Manually press the
Power button on the soundbar so that both
the soundbar and television are both on at
the same time.
No sound coming from external sub
•
Check that the external sub is turned on.
•
Check that the soundbar is configured for
a wired or wireless subwoofer connection.
Refer to the “Subwoofer Connection”
section of this manual.
•
If utilizing a wired connection, check that
the subwoofer cables are attached to the
Sub Out connection on the soundbar and to
the appropriate input on the subwoofer.
•
If utilizing a wireless connection, attempt
to re-sync the wireless connection. Refer to
the “Subwoofer Connection” section of this
manual. If a sync attempt has failed, you
may need to power down both the soundbar
and subwoofer wireless receiver before
trying to re-sync.
•
If utilizing a wireless connection, move the
subwoofer closer to the soundbar.
•
Turn the soundbar off and on using the
remote control or control panel power button.
•
Unplug the soundbar, wait 30 seconds, and
plug it back in.
External sub is too quiet
•
Turn up the volume on the subwoofer.
•
Adjust the bass level setting in the
soundbar menu system.
•
Try moving the subwoofer to a different
location in the listening room.
My soundbar is not behaving as expected.
•
Turn the soundbar off and on using the
remote control or control panel power
button.
•
Unplug the soundbar, wait 30 seconds, and
plug it back in.