Paradigm PW Soundbar Manual - Page 38

Review the Menu Option: Learn

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• Verify that your soundbar's wireless streaming has not been taken over by another app. • Exit and then restart the DTS Play‑Fi app. • Uninstall, re-download, and re-install the DTS Play‑Fi app on your mobile device or PC. • Reboot the soundbar. Unplug the soundbar, wait 30 seconds, plug it back in, and press the Power button. This reboot will cycle the power off and on and force the soundbar to reconnect to your network. No output from the soundbar • Check that the soundbar is turned on. • Check that the soundbar is not muted. • Check that the soundbar's volume is not turned all the way down. • Check that the soundbar is set to the proper input. • Check that all system components are turned on and source material is playing. • Turn the soundbar off and on using the remote control or the control power button. • Unplug the soundbar, wait 30 seconds, and plug it back in. • Check that all interconnecting cables are connected at both ends. • If necessary, try connecting an alternate source component to make sure the original source component isn't the problem. No surround sound • Review the "Connection" section of this manual for a better understanding of recommended connection methods and possible options that might impact the soundbar's ability to receive multi-channel encoded audio from your television and other audio/video source components. 37 Sound is coming from both my soundbar and my television • When utilizing the soundbar to reproduce audio, the television's audio output should be defeated. Some televisions will allow you to turn off the internal speaker via the television's menu system. Other televisions may require you to turn the television's volume to "zero" or to "mute" the television. The soundbar is too quiet even when the soundbar is turned up • Check that the output on your television or other source components are not connected via a variable level output. Sometimes this option may be configured in your source components menu. Please refer the manual for the source component in question. Soundbar won't learn remote codes from aftermarket remote • Review the "Menu Option: Learn" section of this manual. • Hold the remote 12 inches (30 cm) from the soundbar during the learning process. • Press the appropriate button on the second remote four times. • If the soundbar has already learned a remote code and you are attempting to program the same code to a second function the soundbar will respond with "Fail". • There may be remote controls that the soundbar cannot learn or that the soundbar can not learn correctly. Due to the number of available remote controls, it is impossible to advise which will or will not work. • Check the user manual and/or manufacturer's website for your aftermarket remote to see if Paradigm is supported. If so, instead of 'learning' with the soundbar, use the code provided by the manufacturer to program the aftermarket remote itself.

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37
•
Verify that your soundbar’s wireless
streaming has not been taken over by
another app.
•
Exit and then restart the DTS Play-Fi app.
•
Uninstall, re-download, and re-install the
DTS Play-Fi app on your mobile device or
PC.
•
Reboot the soundbar. Unplug the soundbar,
wait 30 seconds, plug it back in, and press
the Power button. This reboot will cycle the
power off and on and force the soundbar to
reconnect to your network.
No output from the soundbar
•
Check that the soundbar is turned on.
•
Check that the soundbar is not muted.
•
Check that the soundbar’s volume is not
turned all the way down.
•
Check that the soundbar is set to the proper
input.
•
Check that all system components are
turned on and source material is playing.
•
Turn the soundbar off and on using the
remote control or the control power button.
•
Unplug the soundbar, wait 30 seconds, and
plug it back in.
•
Check that all interconnecting cables are
connected at both ends.
•
If necessary, try connecting an alternate
source component to make sure the original
source component isn’t the problem.
No surround sound
•
Review the “Connection” section of this
manual for a better understanding of
recommended connection methods and
possible options that might impact the
soundbar’s ability to receive multi-channel
encoded audio from your television and
other audio/video source components.
Sound is coming from both my soundbar and
my television
•
When utilizing the soundbar to reproduce
audio, the television’s audio output should
be defeated. Some televisions will allow
you to turn off the internal speaker via the
television’s menu system. Other televisions
may require you to turn the television’s
volume to “zero” or to “mute” the television.
The soundbar is too quiet even when the
soundbar is turned up
•
Check that the output on your television or
other source components are not connected
via a variable level output. Sometimes this
option may be configured in your source
components menu. Please refer the manual
for the source component in question.
Soundbar won’t learn remote codes from
aftermarket remote
•
Review the “Menu Option: Learn” section of
this manual.
•
Hold the remote 12 inches (30 cm) from the
soundbar during the learning process.
•
Press the appropriate button on the second
remote four times.
•
If the soundbar has already learned a
remote code and you are attempting
to program the same code to a second
function the soundbar will respond with
“Fail”.
•
There may be remote controls that the
soundbar cannot learn or that the soundbar
can not learn correctly. Due to the number
of available remote controls, it is impossible
to advise which will or will not work.
•
Check the user manual and/or
manufacturer’s website for your
aftermarket remote to see if Paradigm is
supported. If so, instead of ‘learning’ with
the soundbar, use the code provided by the
manufacturer to program the aftermarket
remote itself.