HP Latex 260 Maintenance and troubleshooting guide - Page 88

Front-panel error messages - driver

Page 88 highlights

Table 10-2 Numeric error messages (continued) Error code Recommendation 32:02 This error occurs during printer initialization, to warn you that the take-up reel has been disconnected while the printer was turned off. It also occurs if you try to enable the take-up reel, but it is not connected to the printer. Connect the take-up reel to the printer and press OK to continue. 41:03 Turn off the printer using the front panel and the power switch at the rear. Disconnect the power cords. Open the window and check for any visible obstacles restricting the movement of the drive roller. If there is a wrinkled mass of substrate in the substrate path, lift the substrate adjustment lever and clear the obstruction. Reconnect the power cords and turn the printer on again. If the problem persists, call your service representative. See When you need help on page 85. 42:03 Turn off the printer using the front panel and the power switch at the rear. Disconnect the power cords. Open the window and check for any visible obstacles restricting the movement of the printhead carriage. If there is a wrinkled mass of substrate blocking the carriage, lift the substrate adjustment lever and clear the obstruction. Reconnect the power cords and turn the printer on again. If the problem persists, call your service representative. See When you need help on page 85. 44:10 The waste management fan has failed. 44.1:01 The waste management system cable is disconnected; the cable from the printer cover to the interconnect could be disconnected too. 44.2:01 A switch has failed. Check the waste management system: the ink tube assembly should be connected and the ink filter door closed. 44.3:00 There is a short circuit in the waste management system cable, and perhaps also in the interconnect. 44.4:01 There is noise in the signal of the waste management system. Check that the connector is properly connected. 46:03 Turn off the printer using the front panel and the power switch at the rear. Disconnect the power cords. Reconnect the power cords and turn the printer on again. If the problem persists, call your service representative. See When you need help on page 85. 61:01 The file format is incorrect and the printer cannot process the job. Try the following remedies: ● Turn off the printer by using the Power key on the front panel and the power switch at the back of the printer. Disconnect the power cord, then reconnect the power cord and turn on the printer. ● Make sure that the RIP supports the printer and that the printer driver is installed in the RIP. ● Resubmit the file to the printer. ● Check that your printer firmware is up to date. See Firmware update on page 9. ● Check that you are using the latest version of your RIP. If the problem persists, call your service representative. See When you need help on page 85. 61:09 The RIP is unable to communicate with the printer. Check that all relevant cables are properly connected, and check whether the RIP has displayed any error message. 63:04 An input/output problem has occurred with the network card. Try the following remedies: ● Make sure that the network cable is correctly connected to the network card. ● Check that your printer firmware is up to date. See Firmware update on page 9. If the problem persists, call your service representative. See When you need help on page 85. 82 Chapter 10 Front-panel error messages ENWW

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Table 10-2
Numeric error messages (continued)
Error code
Recommendation
32:02
This error occurs during printer initialization, to warn you that the take-up reel has been
disconnected while the printer was turned off. It also occurs if you try to enable the take-up reel,
but it is not connected to the printer. Connect the take-up reel to the printer and press
OK
to
continue.
41:03
Turn off the printer using the front panel and the power switch at the rear. Disconnect the power
cords. Open the window and check for any visible obstacles restricting the movement of the drive
roller. If there is a wrinkled mass of substrate in the substrate path, lift the substrate adjustment
lever and clear the obstruction. Reconnect the power cords and turn the printer on again. If the
problem persists, call your service representative. See
When you need help
on page
85
.
42:03
Turn off the printer using the front panel and the power switch at the rear. Disconnect the power
cords. Open the window and check for any visible obstacles restricting the movement of the
printhead carriage. If there is a wrinkled mass of substrate blocking the carriage, lift the substrate
adjustment lever and clear the obstruction. Reconnect the power cords and turn the printer on
again. If the problem persists, call your service representative. See
When you need help
on page
85
.
44:10
The waste management fan has failed.
44.1:01
The waste management system cable is disconnected; the cable from the printer cover to the
interconnect could be disconnected too.
44.2:01
A switch has failed. Check the waste management system: the ink tube assembly should be
connected and the ink filter door closed.
44.3:00
There is a short circuit in the waste management system cable, and perhaps also in the
interconnect.
44.4:01
There is noise in the signal of the waste management system. Check that the connector is properly
connected.
46:03
Turn off the printer using the front panel and the power switch at the rear. Disconnect the power
cords. Reconnect the power cords and turn the printer on again. If the problem persists, call your
service representative. See
When you need help
on page
85
.
61:01
The file format is incorrect and the printer cannot process the job. Try the following remedies:
Turn off the printer by using the
Power
key on the front panel and the power switch at the
back of the printer. Disconnect the power cord, then reconnect the power cord and turn on the
printer.
Make sure that the RIP supports the printer and that the printer driver is installed in the RIP.
Resubmit the file to the printer.
Check that your printer firmware is up to date. See
Firmware update
on page
9
.
Check that you are using the latest version of your RIP.
If the problem persists, call your service representative. See
When you need help
on page
85
.
61:09
The RIP is unable to communicate with the printer. Check that all relevant cables are properly
connected, and check whether the RIP has displayed any error message.
63:04
An input/output problem has occurred with the network card. Try the following remedies:
Make sure that the network cable is correctly connected to the network card.
Check that your printer firmware is up to date. See
Firmware update
on page
9
.
If the problem persists, call your service representative. See
When you need help
on page
85
.
82
Chapter 10
Front-panel error messages
ENWW