HP Latex 260 Maintenance and troubleshooting guide - Page 5

Cannot access the Embedded Web Server, HP Customer Care Centers

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Cannot insert an ink cartridge ...71 Cannot insert a printhead ...71 Cannot insert the printhead cleaning cartridge 71 Front panel recommends reseating or replacing a printhead 71 Clean the printheads ...72 Align the printheads ...72 9 Troubleshoot other issues ...75 The printer cannot get an IP address ...75 Cannot access the Embedded Web Server ...75 The printer is not printing ...76 The software program slows down or stalls while generating the print job 76 The printer seems slow ...76 Cannot access files on the hard disk ...77 Communication failures between computer and printer 77 The platen rollers squeak ...77 10 Front-panel error messages ...79 Printer logs ...84 11 When you need help ...85 Introduction ...85 Documentation ...85 Customer Self Repair ...85 HP Customer Care Centers ...85 Service information ...86 Appendix A Summary of common printing problems 87 Index ...89 ENWW v

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Cannot insert an ink cartridge
.............................................................................................................................
71
Cannot insert a printhead
....................................................................................................................................
71
Cannot insert the printhead cleaning cartridge
..................................................................................................
71
Front panel recommends reseating or replacing a printhead
............................................................................
71
Clean the printheads
...........................................................................................................................................
72
Align the printheads
............................................................................................................................................
72
9
Troubleshoot other issues
............................................................................................................................
75
The printer cannot get an IP address
..................................................................................................................
75
Cannot access the Embedded Web Server
..........................................................................................................
75
The printer is not printing
....................................................................................................................................
76
The software program slows down or stalls while generating the print job
.....................................................
76
The printer seems slow
.......................................................................................................................................
76
Cannot access files on the hard disk
...................................................................................................................
77
Communication failures between computer and printer
...................................................................................
77
The platen rollers squeak
....................................................................................................................................
77
10
Front-panel error messages
.......................................................................................................................
79
Printer logs
..........................................................................................................................................................
84
11
When you need help
...................................................................................................................................
85
Introduction
.........................................................................................................................................................
85
Documentation
....................................................................................................................................................
85
Customer Self Repair
...........................................................................................................................................
85
HP Customer Care Centers
..................................................................................................................................
85
Service information
.............................................................................................................................................
86
Appendix A
Summary of common printing problems
.........................................................................................
87
Index
.............................................................................................................................................................
89
ENWW
v