Marantz NA-11S1 Owner's Manual in English - Page 55

Troubleshooting - service manual

Page 55 highlights

Preparation Operation Troubleshooting If a problem occurs first check the following: 1. Are the connections correct? 2. Is the set being operated as described in the owner's manual? 3. Are the other devices operating properly? If this unit does not operate properly, check the items listed in the table below. If the problem persists, there may be a malfunction. In this case, disconnect the power immediately and contact your retail outlet. GGeneralH Symptom Cause Countermeasure Set does not operate properly. • External noise or interference • Reset the microprocessor. is causing the set to malfunction. Display not lit • Power cord not plugged in • Check the connections on and sound not securely. the set's rear panel and the produced when connection of the power power switched plug to the power outlet. to on. Display lit but sound not produced. • Wrong input source selected. • Select the appropriate input source. Display is off. • The Dimmer setting is set to • Set to something other than "Off". "Off". For stereo • The connections of the • Check and remedy the sources, the speaker cables or input connections. positions of the cables are inverted. instruments are inverted. Power turns • Set is damaged. off suddenly and STANDBY indicator flashes red. (Flashes at 0.25 second intervals) • Turn off the power and contact a Marantz service center. Page 56 10 21 22 6 - Symptom "No Network Connection" is displayed. Cause Countermeasure • The network is not properly • Select a source other than set up. the network function. • Perform "Quick Setup". GInternet radio/Music server/iPod/USB memory device/SiriusXMH Symptom Cause Countermeasure When a USB memory device is connected, "USB" is not displayed. • The set cannot recognize a USB memory device. • A USB memory device not conforming to mass storage class or MTP standards is connected. • A USB memory device that the set cannot recognize is connected. • USB memory device is connected via USB hub. • Check the connection. • Connect a USB memory device conforming to mass storage class or MTP standards. • This is not a malfunction. Marantz does not guarantee that all USB memory devices will operate or receive power. • Connect the USB memory device directly to the USB port. iPod cannot be played. • The input source is set to something other than "USB". • Cable is not properly connected. • Switch the input source to "USB". • Reconnect. The file names are not displayed properly ("...", etc.). • Characters that cannot be • This is not a malfunction. displayed are used. On this unit, characters that cannot be displayed are replaced with a "." (period). • Invalid tags are used for files • Use tags that are supported within the USB memory by this unit. device connected to this unit. Page 21 Getting Started Page 34 47 34 34 21 32 - 47 v See overleaf Information 52

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52
Symptom
Cause
Countermeasure
Page
“No Network
Connection” is
displayed.
The network is not properly
set up.
Select a source other than
the network function.
Perform “Quick Setup”.
21
Getting
Started
G
Internet radio/Music server/iPod/USB memory device/SiriusXM
H
Symptom
Cause
Countermeasure
Page
When a USB
memory device
is connected,
“USB” is not
displayed.
The set cannot recognize a
USB memory device.
A USB memory device not
conforming to mass storage
class or MTP standards is
connected.
A USB memory device that
the set cannot recognize is
connected.
USB memory device is
connected via USB hub.
Check the connection.
Connect a USB memory
device
conforming
to
mass storage class or MTP
standards.
This is not a malfunction.
Marantz does not guarantee
that all USB memory devices
will operate or receive power.
Connect the USB memory
device directly to the USB
port.
34
47
34
34
iPod cannot be
played.
The input source is set
to something other than
“USB”.
Cable is not properly
connected.
Switch the input source to
“USB”.
Reconnect.
21
32
The file
names are
not displayed
properly (“...”,
etc.).
Characters that cannot be
displayed are used.
Invalid tags are used for files
within the USB memory
device connected to this
unit.
This is not a malfunction.
On this unit, characters that
cannot be displayed are
replaced with a “.” (period).
Use tags that are supported
by this unit.
47
If a problem occurs first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner’s manual?
3. Are the other devices operating properly?
If this unit does not operate properly, check the items listed in the table below. If the problem
persists, there may be a malfunction.
In this case, disconnect the power immediately and contact your retail outlet.
G
General
H
Symptom
Cause
Countermeasure
Page
Set does
not operate
properly.
External noise or interference
is
causing
the
set
to
malfunction.
Reset the microprocessor.
56
Display not lit
and sound not
produced when
power switched
to on.
Power cord not plugged in
securely.
Check the connections on
the set’s rear panel and the
connection of the power
plug to the power outlet.
10
Display lit but
sound not
produced.
Wrong input source selected.
Select the appropriate input
source.
21
Display is off.
The Dimmer setting is set to
“Off”.
Set to something other than
“Off”.
22
For stereo
sources, the
positions of the
instruments are
inverted.
The
connections
of
the
speaker
cables
or
input
cables are inverted.
Check and remedy the
connections.
6
Power turns
off suddenly
and STANDBY
indicator flashes
red.
(Flashes at
0.25 second
intervals)
Set is damaged.
Turn off the power and
contact a Marantz service
center.
Troubleshooting