Marantz NA-11S1 Owner's Manual in English - Page 55
Troubleshooting - service manual
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Preparation Operation Troubleshooting If a problem occurs first check the following: 1. Are the connections correct? 2. Is the set being operated as described in the owner's manual? 3. Are the other devices operating properly? If this unit does not operate properly, check the items listed in the table below. If the problem persists, there may be a malfunction. In this case, disconnect the power immediately and contact your retail outlet. GGeneralH Symptom Cause Countermeasure Set does not operate properly. • External noise or interference • Reset the microprocessor. is causing the set to malfunction. Display not lit • Power cord not plugged in • Check the connections on and sound not securely. the set's rear panel and the produced when connection of the power power switched plug to the power outlet. to on. Display lit but sound not produced. • Wrong input source selected. • Select the appropriate input source. Display is off. • The Dimmer setting is set to • Set to something other than "Off". "Off". For stereo • The connections of the • Check and remedy the sources, the speaker cables or input connections. positions of the cables are inverted. instruments are inverted. Power turns • Set is damaged. off suddenly and STANDBY indicator flashes red. (Flashes at 0.25 second intervals) • Turn off the power and contact a Marantz service center. Page 56 10 21 22 6 - Symptom "No Network Connection" is displayed. Cause Countermeasure • The network is not properly • Select a source other than set up. the network function. • Perform "Quick Setup". GInternet radio/Music server/iPod/USB memory device/SiriusXMH Symptom Cause Countermeasure When a USB memory device is connected, "USB" is not displayed. • The set cannot recognize a USB memory device. • A USB memory device not conforming to mass storage class or MTP standards is connected. • A USB memory device that the set cannot recognize is connected. • USB memory device is connected via USB hub. • Check the connection. • Connect a USB memory device conforming to mass storage class or MTP standards. • This is not a malfunction. Marantz does not guarantee that all USB memory devices will operate or receive power. • Connect the USB memory device directly to the USB port. iPod cannot be played. • The input source is set to something other than "USB". • Cable is not properly connected. • Switch the input source to "USB". • Reconnect. The file names are not displayed properly ("...", etc.). • Characters that cannot be • This is not a malfunction. displayed are used. On this unit, characters that cannot be displayed are replaced with a "." (period). • Invalid tags are used for files • Use tags that are supported within the USB memory by this unit. device connected to this unit. Page 21 Getting Started Page 34 47 34 34 21 32 - 47 v See overleaf Information 52