Blackberry 7100t User Guide - Page 89
Email and PIN messages ° frequently asked questions
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Email and PIN messages - frequently asked questions • Why can't I send email or PIN messages? • Why can't I receive email or PIN messages? • Why is the menu option to send an email or PIN message not available? • Can I verify that an email or PIN message has reached its recipient? • Can I stop an email message from being sent? • Why are some messages already on my handheld? • How do I create and use links in messages? • Why is "More available" appearing at the end of my message? • Can I file messages? • Why can't I see a new message in the messages list even though I received notification? • Why is there a different icon beside some items in the messages list? • How do I show more of a subject line for my email and PIN messages? • How do I identify received PIN messages as high priority? • Can I remove the prompt that appears before I delete messages? • Why were some of my messages deleted from the handheld? • How do I change how long messages remain in the messages list? • How do I make changes to the folders on my handheld? • How do I stop email messages from being sent to my handheld? Why can't I send email or PIN messages? Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld. If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage. Why can't I receive email or PIN messages? Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld. Verify that email redirection to your handheld is enabled. If you are using the BlackBerry Desktop Software, in the Redirector Settings tool, verify that the Redirect incoming messages to your handheld check box is selected. Why is the menu option to send an email or PIN message not available? If you do not have an email address or PIN saved for your contact, the option to send an email or PIN message to that contact does not appear. In the address book, add an email address or a PIN number for your contact. 89