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Blackberry 7100t User Guide - Page 81

Service books

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Service books • About service books • Receive new service books • Accept a new service book • Manage service books • Restore a deleted service book About service books Service books determine which services are available on your handheld. If your handheld is integrated with an email account using a BlackBerry Enterprise Server, your system administrator can send service books that determine whether features such as remote address lookup and wireless calendar synchronization are available. Receive new service books Service books arrive on your handheld in one of the following ways: • over the wireless network from your service provider • through the BlackBerry Desktop Software when you connect your handheld to your computer Accept a new service book Service books should be automatically accepted by your handheld. If a new service book is available and it is not automatically accepted, a book icon appears in the handheld status section of the screen. To accept the service book manually, in the handheld options, click Service Book. Click the new service book. Click Accept. Manage service books In the handheld options, click Service Book. Click a service book. Perform one of the following actions: • View • Delete Restore a deleted service book In the handheld options, click Service Book. Click the trackwheel. Click Undelete. 81

Section	Page
Contents	3
Phone	5
Find your phone number	5
Make a call	5
Make an emergency call	5
Use speed dial	5
Check your voice mail	6
Answer a call	6
Mute a call or place a call on hold	6
Adjust the phone volume	6
Turn the speaker on and off	6
Phone features	6
Dial using letters	6
Make a conference call	7
Manage contacts during a conference call	7
Assign a speed dial number	7
Assign speed dial to a contact in your address book	7
Change speed dial assignments	7
Log calls	7
Use call logs	8
Block calls	8
Change the call block password	8
Forward calls	8
Add a call forwarding phone number	9
Delete call forwarding phone numbers	9
Set call waiting	9
About smart dialing	9
Set default country and area codes	9
Set corporate extension dialing	9
Set voice mail options	10
About TTY	10
Set the TTY option	10
About default call volume	10
Set the default call volume	10
About fixed dialing	10
Use fixed dialing	10
Add a contact to the FDN list	11
Change fixed dialing entries	11
Reset call timers	11
Email messages	13
Open a message	13
Send an email message	13
Save draft messages	13
Add contacts to a message	13
Set the importance level	13
Change sent messages	13
Manage messages	14
File messages	14
View filed messages	14
Delete multiple messages at one time	14
Mark a message as opened or unopened	14
PIN messages	15
About PIN messages	15
Find your PIN	15
Send a PIN message	15
SMS messages	17
About SMS messages	17
Find your SMS number	17
Type an SMS number	17
Open an SMS message	17
Send an SMS message	17
Manage messages	18
Resend an SMS message	18
About cell broadcast messages	18
Enable cell broadcast messages	18
Manage cell broadcast channels	18
MMS messages	19
About MMS messages	19
Find your MMS number	19
Open an MMS message	19
Manage MMS messages	19
Search	21
About search	21
Search the messages list	21
Use saved searches	21
Search for a specific contact	21
Search for a subject	21
Search the handheld	21
Attachments	23
About attachments	23
Use address book attachments	23
Open a file attachment	23
Open an image attachment	23
Navigate attachments	23
Synchronizing data	25
About email reconciliation	25
Set wireless email reconciliation	25
Reconcile deleted messages	25
About PIM synchronization	25
Set wireless PIM synchronization	26
Backing up and restoring handheld data	27
About backing up handheld data	27
About restoring handheld data	27
Typing	29
Type text	29
Cut or copy text	29
Paste text	29
Use AutoText	29
Create an AutoText entry	29
Change AutoText entries	30
About the custom word list	30
Add an entry to the custom word list	30
Change custom word list entries	30
Clear the custom word list	30
Set the cursor speed	30
Typing - frequently asked questions	30
Can I turn off address book name recognition when I type?	31
Can I change the order of items that appear in the list when I type?	31
How do I type a word that my handheld does not recognize?	31
Can I change the input method for my handheld?	31
What is the Insert Macro menu item?	31
How do I undo an AutoText change?	31
Browser	33
About the browser	33
Go to a web page	33
Use the browser	33
View images	34
Copy a link, image, or web page address	34
Send a link or image in an email message	34
Save an image	34
Manage saved images	35
Save web page requests	35
Create a bookmark	35
Change bookmarks	35
Organize bookmarks into folders	35
Clear the browser caches	35
About TLS	35
About WTLS	36
Downloading	37
Download an application	37
Manage applications	37
Download a ring tone	37
About browser push	37
Enable browser push	38
Downloading - frequently asked questions	38
Why can’t I load a new program onto my handheld?	38
Can I listen to a ring tone before I download it?	38
Contacts	39
Add a contact	39
Manage contacts	39
Create a mailing list	39
Manage mailing lists	39
About categories	39
Create a category	40
Apply categories to contacts	40
View contacts by category	40
Delete categories	40
Add a pause or wait	40
About remote address book search	40
Add contacts from your company address book	40
Manage remote address book search results	41
Calendar	43
About the calendar	43
Change the calendar view	43
Use the calendar	43
Schedule an appointment	43
Schedule an appointment quickly	43
Change the default reminder time	44
Schedule a meeting	44
Manage appointments and meetings	44
Respond to meeting invitations	44
Change meeting participants	45
Tasks	47
Create a task	47
Use tasks	47
Change task status	47
About categories	47
Create a category	47
Apply categories to tasks	48
View tasks by category	48
Delete categories	48
Tasks - frequently asked questions	48
Memos	49
Write a memo	49
Use memos	49
About categories	49
Create a category	49
Apply categories to memos	49
View memos by category	49
Delete categories	49
Memos - frequently asked questions	49
Alarm	51
Set the alarm	51
Set the alarm volume	51
Silence the alarm	51
Turn off the alarm	51
Alarm - frequently asked questions	51
Why didn’t my alarm notify me on a Saturday or Sunday?	51
Can I set a snooze feature for my alarm?	51
Calculator	53
Use the calculator memory	53
Convert measurements	53
Bluetooth®	55
About Bluetooth®	55
Turn the Bluetooth® radio on and off	55
About Bluetooth® pairings	55
Pair with another Bluetooth® device	55
Manage paired devices	55
Set handheld Bluetooth® identification	56
Use Bluetooth® wireless technology during a call	56
Date and time	57
Set the date and time	57
Can I set the time automatically on my handheld?	57
Profiles	59
Set profiles	59
Create a notification profile	59
Use notification profiles	59
Manage downloaded ring tones	59
Silence your handheld	59
What is the escalating volume level?	60
Screen display	61
Use the handheld in the dark	61
Set a screen saver	61
Set the Home screen background image	61
Set the font	61
Set a theme for your handheld	62
Delete themes	62
Language	63
Set the display language	63
Set the input language	63
Add or remove a display language	63
Power and battery	65
About power off and reminders	65
Turn the handheld on and off automatically	65
Keep the battery at a full charge	65
Check the battery level	65
Extend battery life	65
Reset the handheld	65
Network coverage	67
Turn the wireless radio on and off	67
About the preferred network list	67
Add a network to the preferred network list	67
Scan for a network to add to the preferred network list	68
Manage the preferred network list	68
Network coverage - frequently asked questions	68
How do I select a network when traveling?	68
How do I register my handheld with the network?	68
How do I change the order of the networks in the preferred network list?	69
SIM card	71
About the SIM card phone book	71
Add a SIM card contact	71
Add SIM card contacts to your address book	71
Manage SIM card contacts	71
Leave SMS messages on the SIM card	71
Set SIM card security	72
Change the SIM card PIN code	72
Security	73
About the handheld password	73
Type passwords	73
Set a handheld password	73
Change the handheld password	73
Disable the handheld password	74
Lock the handheld	74
About keyboard lock	74
Lock the keyboard	74
About content protection and compression	74
Protect your handheld content	74
Reduce handheld content size	75
About encryption keys	75
Regenerate encryption keys	75
About the password keeper	75
Store a password	75
Create a random password	75
Use the password keeper	76
Copy a password	76
About security self tests	76
Verify security software	76
About firewall settings	76
Prevent third-party applications from transmitting data	76
Clear the handheld	76
Set owner information	77
BrickBreaker	79
Play BrickBreaker	79
How do I set the speed of the paddle?	79
How do I set the paddle to accelerate as I roll the trackwheel?	79
Service books	81
About service books	81
Receive new service books	81
Accept a new service book	81
Manage service books	81
Restore a deleted service book	81
Frequently asked questions	83
Why are some of the features described not available on my handheld?	83
What software version do I have on my handheld?	83
Phone - frequently asked questions	85
Why can I not make calls?	85
Why am I no longer receiving calls?	85
How do I hide my handheld phone number from a contact when making a call?	85
Can I use the phone when the handheld or keyboard is locked?	85
How do I format conference call numbers in my messages?	85
Can I block calls?	86
Can I use call forwarding?	86
How do I edit the phone number to which my calls are forwarded?	86
Can I use call waiting?	86
Can I use FDN mode on my handheld?	86
Can I use a TTY device with my handheld?	86
Can I set the phone to display frequently called numbers?	86
How do I stop my handheld from answering or ending calls automatically?	87
Can I change how my phone number appears in the phone?	87
Email and PIN messages - frequently asked questions	89
Why can’t I send email or PIN messages?	89
Why can’t I receive email or PIN messages?	89
Why is the menu option to send an email or PIN message not available?	89
Can I verify that an email or PIN message has reached its recipient?	90
Can I stop an email message from being sent?	90
Why are some messages already on my handheld?	90
How do I create and use links in messages?	90
Why is “More available” appearing at the end of my message?	90
Can I file messages?	90
Why can’t I see a new message in the messages list even though I received notification?	91
Why is there a different icon beside some items in the messages list?	91
How do I show more of a subject line for my email and PIN messages?	91
How do I identify received PIN messages as high priority?	91
Can I remove the prompt that appears before I delete messages?	91
Why were some of my messages deleted from the handheld?	91
How do I change how long messages remain in the messages list?	91
How do I make changes to the folders on my handheld?	91
How do I stop email messages from being sent to my handheld?	92
SMS messages - frequently asked questions	93
Why can’t I send SMS messages?	93
Can I verify that my SMS message has reached its recipients?	93
How do I display more items in an SMS message thread?	93
Can I set how SMS messages display?	93
Why were some of my messages deleted from the handheld?	94
Why aren’t all of the SMS options described appearing on my handheld?	94
What are the Validity Period, Sent As, and Network to Send Over fields in the SMS options?	94
MMS messages - frequently asked questions	95
Can I send MMS messages?	95
Can I set whether I receive MMS messages?	95
Can I filter unwanted MMS messages?	95
Can I configure notification for MMS messages?	95
Attachments - frequently asked questions	97
Can I view file attachments on my handheld?	97
Why are some file attachment features not available on my handheld?	97
How do I view password-protected file attachments?	97
How do I view information about attached files?	98
Can I set the amount of memory that my handheld uses for file attachments?	98
How do I change how file attachments are displayed?	98
How do I view cell contents in spreadsheet attachments?	98
Why is “More available” appearing at the end of my file attachment?	98
How do I search for text within a file attachment?	98
What does skipped content mean?	99
Can I see tracked changes in document attachments?	99
Synchronization - frequently asked questions	101
Can I reconcile email messages over the wireless network?	101
Can I synchronize PIM items over the wireless network?	101
How do I handle conflicts between my handheld and mailbox?	101
Why are some of my email messages not reconciling over the wireless network?	102
Can I reconcile with my personal folders?	102
Can I remotely empty the deleted messages folder on my computer?	102
Browser - frequently asked questions	103
Why are there no browsers available on my handheld?	103
Can I use the BlackBerry Browser?	103
How do I change the browser home page?	103
How do I change the type of content that the browser accepts?	103
Can I override the character set encoding of web pages?	103
What is the Available Offline check box that appears when I’m adding a bookmark?	104
Why did the web page form not submit?	104
How do I use the browser queue?	104
How do I control when scripts are run on my handheld?	104
How do I change which browser opens when I click a link in an open email message?	104
On my browser home page, when I hold the Escape button, the application closes. Can I change this?	104
What options can I set for WAP Browser security?	104
What options can I set for BlackBerry Browser security?	104
Contacts - frequently asked questions	107
How do I add multiple contacts with the same name to my contact list?	107
Can I change how my contacts, tasks, or memos are displayed?	107
What are the User 1, User 2, User 3, and User 4 fields on the New Address screen?	107
Can I clear all the categories that apply to a contact, task, or memo?	107
Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?	107
How do I know how many contacts, calendar entries, tasks, or memos I have saved?	107
Calendar - frequently asked questions	109
Are there any restrictions for using the calendar with Lotus Notes®?	109
How do I expand the number of hours that are shown in the calendar?	109
How do I change the day of the week that is shown first when viewing the calendar in Week view?	109
How do I scroll through the calendar in each view?	109
How do I change how long appointments remain in the handheld calendar?	109
Bluetooth® - frequently asked questions	111
How do I connect my handheld with another Bluetooth® device?	111
How do I know when my handheld Bluetooth® radio is on?	111
What if I can’t type a passkey on the Bluetooth device I want to pair with?	111
Why does my list of paired devices not appear?	111
Can I connect to devices without being prompted?	111
Can I prevent devices from discovering my handheld when it is within range?	111
Security - frequently asked questions	113
What does the Verifying Security Software dialog box mean when I restart my handheld?	113
How do I restore my handheld after clearing it?	113
How do I reduce the size of data stored on my handheld?	113
How do I prevent passwords from accidentally being copied to the clipboard?	113
How do I specify the criteria for randomly generated passwords?	113
Why do additional security features appear in the handheld options?	113
How do I prevent passwords from appearing on the screen in the password keeper?	113
Tips	115
Home screen	115
Searching	115
Options and fields	115
Navigating screens	116
Typing	116
Editing text	117
Messages	117
Attachments	117
Phone	118
Browser	118
Calendar	119
Calculator	119
Legal notice	121