Adaptec 2906 User Guide - Page 31

Troubleshooting Questions and Answers - scsi board

Page 31 highlights

Troubleshooting Questions and Answers may also be required to change a motherboard jumper setting.) I If there is a Triggering Interrupt option, select Level. I If there is an option to enable or disable bus mastering for the PCI slots, select Enabled. I If your computer has a combination of ISA or EISA boards and PCI boards, you may need to mark the IRQs used by ISA/EISA boards as Used so the system BIOS will not try to assign these IRQs to other PCI boards. Never use an IRQ below IRQ9 for a SCSI card. I If you have not already done so, Adaptec recommends that you upgrade your motherboard BIOS by downloading the latest version from the manufacturer's Web site. If you still experience problems, try installing the SCSI Card 2906 in another PCI slot, starting with the first PCI slot. If, after aworking through this checklist, you are still unable to resolve a problem, check the Questions and Answers in the next section or refer to the Adaptec Web Site at www.adaptec.com for additional troubleshooting information. Troubleshooting Questions and Answers When I start Windows 95/98, the system locks up when the Windows logo displays. How can I get the system to start so that I can verify that the SCSI card is functioning normally? 1 Start or restart your computer. View the messages that appear. 2 When the message Starting Windows 95/98 appears, press and release F8 while the text is on your screen. 3 From the menu that displays, select Safe Mode. (It may take extra time for Windows 95/98 to load.) 4 Verify that the SCSI Card 2906 software driver is loading properly (see the information in the next question). How can I tell if the SCSI Card 2906 software driver is loading properly? If you are running Windows on your computer, follow the instructions for your operating system as provided in Verifying Driver Installation on page 17. 22

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22
Troubleshooting Questions and Answers
may also be required to change a motherboard jumper
setting.)
If there is a Triggering Interrupt option, select
Level
.
If there is an option to enable or disable bus mastering for
the PCI slots, select
Enabled
.
If your computer has a combination of ISA or EISA boards
and PCI boards, you may need to mark the IRQs used by
ISA/EISA boards as
Used
so the system BIOS will not try to
assign these IRQs to other PCI boards. Never use an IRQ
below IRQ9 for a SCSI card.
If you have not already done so, Adaptec recommends that
you upgrade your motherboard BIOS by downloading the
latest version from the manufacturer’s Web site.
If you still experience problems, try installing the SCSI Card 2906 in
another PCI slot, starting with the first PCI slot.
If, after aworking through this checklist, you are still unable to
resolve a problem, check the Questions and Answers in the next
section or refer to the Adaptec Web Site at
www.adaptec.com
for
additional troubleshooting information.
Troubleshooting Questions and Answers
When I start Windows 95/98, the system locks up when the Windows logo displays.
How can I get the system to start so that I can verify that the SCSI card is functioning
normally?
1
Start or restart your computer. View the messages that appear.
2
When the message
Starting Windows 95/98
appears, press and
release
F8
while the text is on your screen.
3
From the menu that displays, select
Safe Mode
. (It may take
extra time for Windows 95/98 to load.)
4
Verify that the SCSI Card 2906 software driver is loading
properly (see the information in the next question).
How can I tell if the SCSI Card 2906 software driver is loading properly?
If you are running Windows on your computer, follow the
instructions for your operating system as provided in
Verifying
Driver Installation
on page 17.