Roku HD110 User Guide - Page 86

The interactive demo I downloaded works, but my interactive playlist does

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The interactive demo I downloaded works, but my interactive playlist does not 1 Remove any non-alpha numeric characters from your file names. For example, the symbol + is not acceptable in a file name. 2 Make sure that every file used in the interactive playlist is listed in the STATE column and that each file is listed only once. If you need to list a file twice in the STATE column, then create a duplicate of that file, with a different name. 3 Check the spelling of the file names. 4 For any input you accept, make sure that each event is listed only once on the EVENTS row. For example, you can use button:1 and button:2, but you can't use button:2 and button:2. 5 See Working with Playlists, for sample interactive playlists. 6 See Content Playback for more help solving content related problems. NOTE: Some users have problems creating interactive playlists with OpenOffice. Please try Excel, Google Spreadsheet, or a CSV editor like the one hosted at http://csved.sjfrancke.nl/index.html. My interactive playlists stops working when I press a button or try to provide any input The interactive playlist ignores any events (input) that's not clearly defined. If your interactive playlist fails when you provide input, there's a problem with the file that's supposed to play when that button is pressed or the mouse is used. 1 Open the AUTOPLAY.CSV file and make sure the file that's supposed to play is listed in the STATE column. 2 Check the spelling of the file name. Interactive playlists created using an international version of Excel don't work BrightSign requires a comma-separated CSV file. If you're outside the United States, check the regional settings in Excel and make sure the list separator is a comma and the decimal separator is a period (international defaults may vary). For additional information, see the "Editing CSV..." technote at www.brightsign.biz/support. 80 • •

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The interactive demo I downloaded works, but my interactive playlist does not
1
Remove any non-alpha numeric characters from your file names. For example, the symbol
+
is not acceptable in a file name.
2
Make sure that every file used in the interactive playlist is listed in the STATE column and that
each file is listed only once. If you need to list a file twice in the STATE column, then create a
duplicate of that file, with a different name.
3
Check the spelling of the file names.
4
For any input you accept, make sure that each event is listed only once on the EVENTS row.
For example, you can use button:1 and button:2, but you can't use button:2 and button:2.
5
See
Working with Playlists
, for sample interactive playlists.
6
See
Content Playback
for more help solving content related problems.
NOTE:
Some users have problems creating interactive playlists with OpenOffice. Please try Excel,
Google Spreadsheet, or a CSV editor like the one hosted at
.
My interactive playlists stops working when I press a button or try to provide any input
The interactive playlist ignores any events (input) that's not clearly defined. If your interactive
playlist fails when you provide input, there's a problem with the file that's supposed to play when
that button is pressed or the mouse is used.
1
Open the
AUTOPLAY.CSV
file and make sure the file that's supposed to play is listed in the
STATE
column.
2
Check the spelling of the file name.
Interactive playlists created using an international version of Excel don't work
BrightSign requires a comma-separated CSV file. If you’re outside the United States, check the
regional settings in Excel and make sure the list separator is a comma and the decimal separator
is a period (international defaults may vary). For additional information, see the “Editing CSV…”
technote at
www.brightsign.biz/support
.