Ricoh SP C352DN User Guide - Page 80

The entered Login User Name or, Check that the Login User Name

Page 80 highlights

3. Troubleshooting Message Cause Solution "User Paper Type Error" The printer does not recognize the paper type specified using the printer driver. Check that the printer is connected to the network correctly and bidirectional communication is enabled. If the problem persists, confirm the user paper type settings of the printer. For details, see "Registering Unique Names to Paper Types", Operating Instructions. "You do not have a privilege to use this function. This job has been cancelled." The entered Login User Name or Login Password is not correct. Check that the Login User Name and Login Password are correct. "You do not have a privilege to use this function. This job has been cancelled." The logged in user is not allowed to use the selected function. For details about how to set permissions, see "Configuring User Authentication", Security Guide. "You have no privilege to use this func. Operation canceld." The logged in user does not have the privileges to register programs or change the paper tray settings. For details about how to set permissions, see "Configuring User Authentication", Security Guide. Messages during Direct print from a memory storage device Message Causes Solutions "99: Error" This data cannot be printed. The specified data is either corrupt or not supported by the Direct printing function from memory storage devices. Check that the data is valid. For details about the kinds of data supported by the Direct printing function from memory storage devices, see "Direct Printing from a Memory Storage Device", Operating Instructions. If printing does not start, contact your service representative. • The contents of errors may be printed on the Configuration Page. Check the Configuration Page in conjunction with the error log. For details about how to print the Configuration Page, see "Test Printing", Operating Instructions. 78

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Message
Cause
Solution
"User Paper Type Error"
The printer does not recognize the
paper type specified using the
printer driver.
Check that the printer is
connected to the network
correctly and bidirectional
communication is enabled. If the
problem persists, confirm the user
paper type settings of the printer.
For details, see "Registering
Unique Names to Paper Types",
Operating Instructions.
"You do not have a
privilege to use this function.
This job has been
cancelled."
The entered Login User Name or
Login Password is not correct.
Check that the Login User Name
and Login Password are correct.
"You do not have a
privilege to use this function.
This job has been
cancelled."
The logged in user is not allowed
to use the selected function.
For details about how to set
permissions, see "Configuring
User Authentication", Security
Guide.
"You have no privilege to
use this func. Operation
canceld."
The logged in user does not have
the privileges to register programs
or change the paper tray settings.
For details about how to set
permissions, see "Configuring
User Authentication", Security
Guide.
Messages during Direct print from a memory storage device
Message
Causes
Solutions
"99: Error"
This data cannot be printed. The
specified data is either corrupt or
not supported by the Direct
printing function from memory
storage devices.
Check that the data is valid. For
details about the kinds of data
supported by the Direct printing
function from memory storage
devices, see "Direct Printing from
a Memory Storage Device",
Operating Instructions.
If printing does not start, contact your service representative.
The contents of errors may be printed on the Configuration Page. Check the Configuration Page in
conjunction with the error log. For details about how to print the Configuration Page, see "Test
Printing", Operating Instructions.
3. Troubleshooting
78