Ricoh SP C352DN User Guide - Page 74

Alert Messages (Printed on Error Logs and Reports), see Security Guide.

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3. Troubleshooting Messages during Direct print from a memory storage device Message Causes Solutions "Unable to access the specified memory storage device." The memory device used cannot be recognized. For details about the recommended memory devices for the Direct printing function from memory storage devices, contact your service representative. The USB flash memory device that features password protection or other security features may not work normally. Alert Messages (Printed on Error Logs and Reports) This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports. Message Cause Solution "98: Error" The printer could not access the hard disk correctly. Turn the main power switch off and then back on again. If the message appears frequently, contact your service representative. "AN: A job via the network that was not printed exists because an error occurred. It was stored as a job not printed." Jobs with errors were stored because an error occurred with a print job via the network while the error job storing function was enabled. Contact your administrator to check whether the machine is connected correctly to the network. "Address Book is currently in use by another function. Authentication has failed." The printer currently cannot perform authentication because the Address Book is being used by another function. Wait a while, and then retry the operation. "Auto-registration of user information has failed." Automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is full. For details about automatic registration of user information, see Security Guide. 72

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Messages during Direct print from a memory storage device
Message
Causes
Solutions
"Unable to access the
specified memory storage
device."
The memory device used cannot
be recognized.
For details about the
recommended memory devices
for the Direct printing function
from memory storage devices,
contact your service
representative. The USB flash
memory device that features
password protection or other
security features may not work
normally.
Alert Messages (Printed on Error Logs and Reports)
This section describes likely causes of and possible solutions for the error messages that are printed on
the error logs or reports.
Message
Cause
Solution
"98: Error"
The printer could not access the
hard disk correctly.
Turn the main power switch off
and then back on again. If the
message appears frequently,
contact your service
representative.
"AN: A job via the network
that was not printed exists
because an error occurred.
It was stored as a job not
printed."
Jobs with errors were stored
because an error occurred with a
print job via the network while the
error job storing function was
enabled.
Contact your administrator to
check whether the machine is
connected correctly to the
network.
"Address Book is currently in
use by another function.
Authentication has failed."
The printer currently cannot
perform authentication because
the Address Book is being used
by another function.
Wait a while, and then retry the
operation.
"Auto-registration of user
information has failed."
Automatic registration of
information for LDAP
Authentication or Windows
Authentication failed because the
Address Book is full.
For details about automatic
registration of user information,
see Security Guide.
3. Troubleshooting
72