2010 Mercedes GL-Class Owner's Manual - Page 218

216 Useful features (determined by the GPS satellite location system), vehicle model, identification number and color are generated. A voice connection between the Customer Assistance Center and the occupants of the vehicle will be established automatically soon after the emergency call has been initiated. The Customer Assistance Center will attempt to determine the nature of the emergency more precisely, provided they can speak to an occupant of the vehicle. X X Controls in detail Briefly press on cover : to open. Press SOS button ; briefly. The indicator lamp in SOS button ; will flash until the emergency call is concluded. X Wait for a voice connection to the Customer Assistance Center. X Close cover : after the emergency call is concluded. G Warning! i If no vehicle occupant responds, an ambulance will be sent to the vehicle immediately. G Warning! If the indicator lamp in the SOS button is flashing continuously and there was no voice connection to the Customer Assistance Center established, then the Tele Aid system could not initiate an emergency call (e.g. the relevant cellular phone network is not available). The message Call Failed appears in the multifunction display for approximately 10 seconds. Should this occur, assistance must be summoned by other means. If you feel at any way in jeopardy when in the vehicle (e.g. smoke or fire in the vehicle, vehicle in a dangerous road location), please do not wait for voice contact after you have pressed the emergency button. Carefully leave the vehicle and move to a safe location. The Customer Assistance Center will automatically contact local emergency officials with the vehicle's approximate location if they receive an automatic SOS signal and cannot make voice contact with the vehicle occupants. X Terminating calls: Press button ~ on the multifunction steering wheel. Press the respective button for ending a telephone call on the COMAND system. or X i The "911" emergency call system is a public service. Using it without due cause is a criminal offense. Initiating an emergency call manually Roadside Assistance button X Open the front armrest storage compartment (Y page 208).