Epson WorkForce Pro WF-M4619 Users Guide - Page 157
Cannot Print from Mac OS, Checking the Connection Status
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Solving Problems > The Printer Does Not Work as Expected > Cannot Print USB connection: USBXXX, Network connection: EpsonNet Print Port Cannot Print from Mac OS Make sure the computer and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click EPSON Status Monitor. When the status of consumables is displayed, a connection has been successfully established between the computer and the printer. Check the following if a connection has not been established. ❏ The printer is not recognized over a network connection "Cannot connect to a Network" on page 158 ❏ The printer is not recognized using a USB connection "The Printer Cannot Connect by USB (Mac OS)" on page 160 Check the following if a connection has been established. ❏ The printer is recognized, but printing cannot be performed. "Cannot Print Even Though a Connection has been Established (Mac OS)" on page 161 157
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