Ricoh MP 3555 User Guide - Page 190
Messages Displayed When You Use the Copy/Document Server Function
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10. Troubleshooting Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 163 "Recommended Paper Sizes and Types". Message Cause Solution "Cannot delete the folder because it contains files with passwords. Delete the files with passwords, or please contact the file administrator." The folder cannot be deleted because it contains a locked original. Unlock the locked original to delete it. For details about locked files, see "Managing Stored Files", Security Guide. "Cannot detect original size." The original placed on the exposure glass is a nonstandard size. • Place the original on the exposure glass again. Face the original down. • If the machine cannot detect the size of the original, specify the size manually - do not use Auto Paper Select mode or the Auto Reduce/Enlarge function. For details about specifying the settings, see "Sizes Detectable with Auto Paper Select", Paper Specifications and Adding Paper. "Cannot detect original size." Original is not placed, or the original placed on the exposure glass is a nonstandard size. • Place the original correctly. • Specify the paper size. • When placing an original directly on the exposure glass, the lifting/ lowering action of the exposure glass cover or the Auto Document Feeder (ADF) triggers the automatic original size detection process. Lift the exposure glass cover or the ADF 30 degrees or more. 188