Ricoh MP 3555 User Guide - Page 188
In Tray Paper Settings, select a paper, see [Print Job History]. In Web
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10. Troubleshooting Problem Cause Solution Cannot print in duplex mode. You have selected a paper type that cannot be used for duplex printing. In "Tray Paper Settings", select a paper type that can be used for duplex printing. For details about setting "Paper Type", see "Tray Paper Settings", Connecting the Machine/ System Settings. Paper does not align neatly when it is output from the internal shift tray. The paper press attached to the paper output slot of the internal shift tray is pointed towards the back or front of the tray. Adjust the paper press so that it points in the same direction as the paper that is output. The machine does not turn off in 6 minutes after the main power is turned off. The machine cannot perform Repeat the shutdown procedure. If the the shutdown procedure. machine does not turn off, contact your service representative. An error has occurred when the Address Book is changed from the display panel or Web Image Monitor. The Address Book cannot be changed while you delete the multiple stored documents. Wait a while, and then retry the operation. The Address Book cannot be changed from the display panel. The Address Book cannot be changed while it is being backed up from Web Image Monitor or other tools running on the computer. • Wait until the Address Book backup is complete, and then try to change the Address Book again. • If an SC997 error occurs, press [Exit]. Cannot use Web Image Monitor to print documents stored in Document Server. When print volume limits are specified, users cannot print beyond their print volume limit. Print jobs selected by users who have reached their print volume limits will be canceled. • For details about specifying print volume limits, see "Managing Print Volume per User", Security Guide. • To view the status of a print job, see [Print Job History]. In Web Image Monitor, click [Job] on the [Status/Information] menu. And then click [Print Job History] in "Document Server". 186