Ricoh MP 3555 User Guide

Ricoh MP 3555 Manual

Ricoh MP 3555 manual content summary:

  • Ricoh MP 3555 | User Guide - Page 1
    User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Information for This Machine For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.
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    Read the Manuals...7 Symbols Used in the Manuals...7 Model Guide to Components (mainly Europe 29 Guide to Components (mainly Asia 32 Guide to Components (mainly North America 35 Guide to Functions of the Machine's Options 39 Guide to Functions of the Machine's External Options 39 Guide
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    Screen...65 [Fax] Screen...67 [Scanner] Screen...72 Registering Functions in a Program...78 Turning On/Off the Power...81 Turning On the Main Power...81 Turning Off the Main Power...81 Logging In the Machine...83 When the Authentication Screen is Displayed 83 User Code Authentication Using
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    111 Storing a Document...113 Sending Stored Documents...114 Printing the Journal Manually...116 5. Print Quick Install...117 Displaying the Printer Driver Properties...118 Standard Printing...119 When Using the PCL 6 Printer Driver...119 Printing on Both Sides of Sheets...120 When Using the PCL
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    mail Destination...140 Entering an E-mail Address Manually...140 Basic Procedure for Storing Scan Files Page...149 9. Adding Paper and Toner Loading Paper...151 Precautions for Loading Paper Tray...152 Printing from the Bypass Tray Using the Printer Function 154 Loading Paper into Tray 3 (LCT)...157
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    Disposing of Used Toner...177 10. Troubleshooting When a Status Icon Is Displayed...179 When the Indicator Lamp for [Check Status] Is Lit or Flashing 180 When the Machine Makes a Beeping Sound 182 When You Have Problems Operating the Machine 183 When Multiple Functions Cannot Be Executed
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    Notes to users in the state of California (Notes to Users in USA) (mainly North America).... ...246 INDEX...247 6
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    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It indicates where you can
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    to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the a region B model: • CODE XXXX -17, -18 • 120-127 V • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model
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    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Reverse Document Feeder ARDF • Auto Document Feeder ADF (in this manual, "ADF" refers to the ARDF and the one-pass duplex scanning ADF) • Large Capacity Tray LCT 9
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    10
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    1. What You Can Do with This Machine You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying",
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    1. What You Can Do with This Machine Checking how much paper is saved ([Information] screen) See "[Information] Screen", Getting Started. Reducing electricity consumption See "Saving Energy", Getting Started. See "Timer Settings", Connecting the Machine/ System Settings. Using Scanned Files on the
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    register destinations from a computer See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax. Downloading destinations registered in the machine to the LAN-Fax driver destination list See "Using the machine's Address Book as the LAN-Fax destination list", Fax. 13
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    of the Initial Screen", Convenient Functions. Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print. Changing the initial settings of the printer driver to frequently-used printing settings See "Displaying the [Printing Preferences] Dialog Box
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    What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. DRY215 • You can add shortcuts to often used programs or Web pages to the [Home]
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    types of paper such as envelopes and OHP transparencies. See "Copying onto Various Types of Paper", Copy/ Document Server. • The finisher allows you to sort, staple, and punch holes in your copies. See "Finishing", Copy/ Document Server. 16
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    supports network and local connections. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver you to collate, staple, and punch holes in your prints. For details about stapling, see "Staple", Print. For details
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    documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. • For details about how to use the Document Server, see "Storing Data in the Document Server", Copy/ Document Server
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    fax via its telephone connection (LAN-Fax). CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. 19
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    an e-mail address instead of dialing the destination telephone number (Internet Fax and e-mail transmission). See "Specifying an Internet Fax Destination Manually", Fax. • This machine can receive e-mail messages via Internet Fax or from computers (Internet Fax Reception and Mail to Print). See
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    What You Can Do with This Machine • This machine can receive documents sent via Internet Fax (IP-Fax Reception). See "Types of Reception", Fax. • Using a VoIP gateway, this machine can send to G3 facsimiles connected to the public switched telephone network (PSTN). • For details about the machine's
  • Ricoh MP 3555 | User Guide - Page 24
    to Folder). See "Overview of Folder Transmission Function", Fax. See "Basic Procedure When Using Scan to Folder", Scan. • You can use Web Services on Devices (WSD) to send scan files to a client computer. See "Basic Operating Procedure of WSD Scanner (Push Type)", Scan. Embedding Text Information
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    What You Can Do with This Machine CUL003 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page. • See "
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    limit the usage of functions for each user. • See Security Guide. Centrally Controlling Scan Conditions and Distribution You can use the distributed a Windows server to use the distributed scan management system. This system is supported by Windows Server 2008 R2 or later. • For details about how to
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    What You Can Do with This Machine CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings. • See "Using
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    , the embedded text appears conspicuous in the copy, discouraging such unauthorized copying. • For details, see Security Guide. • For details, see the printer driver Help. • For details about this function in the copier mode, see "Preventing Unauthorized Copies", Copy/ Document Server. • For details
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    What You Can Do with This Machine DQU010 What You Can Do on the Application Site • Download and install applications on devices • Update the application that has already been installed on the device • Uninstall an application that is no longer necessary on the device • For details, see "How to Use
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    1. What You Can Do with This Machine 28
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    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view 1 4 7 2 5 6 3 8
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    overheating. 4. Control panel See page 56 "Guide to the Names and Functions of the Machine's Control Panel". 5. Internal tray 1 Copied/printed paper and fax messages are delivered here. 6. Front cover Open to access the inside of the machine. 7. Main power switch To operate the machine, the main
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    's extender Pull this extender to support large paper. 2. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays. For details, see page 152 "Loading Paper into the Bypass Tray". 3. Paper guides When loading paper in the bypass
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    this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view 1 1 1 1. Vents Prevent overheating. Guide to Components DRY203 (mainly Asia) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. 32
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    Glass (mainly Asia)". 3. Vents Prevent overheating. 4. Control panel See page 56 "Guide to the Names and Functions of the Machine's Control Panel". 5. Internal tray 1 the inside of the machine. 7. Main power switch To operate the machine, the main power switch must be on. If it is off, open the main
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    right view 1 2 3 4 5 6 7 DRY202 1. ADF's extender Pull this extender to support large paper. 2. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, the Bypass Tray". 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 34
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    occurs. 7. Right cover Open this cover when a paper jam occurs. in the bypass tray. Rear and left view 1 1 1 1. Vents Prevent overheating. Guide to Components DRY203 (mainly North America) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components
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    mainly North America)". 3. Vents Prevent overheating. 4. Control panel See page 56 "Guide to the Names and Functions of the Machine's Control Panel". 5. Internal tray the inside of the machine. 7. Main power switch To operate the machine, the main power switch must be on. If it is off, open the main
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    right view 1 2 3 4 5 6 7 DRY202 1. ADF's extender Pull this extender to support large paper. 2. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, the Bypass Tray". 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 37
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    2. Getting Started 4. Extender Pull this extender out when loading sheets larger than A4 5. Vents , 81/2 × 11 Prevent overheating. 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. in the bypass tray. Rear and left view 1
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    to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options Check which type of machine you have. See Read This First. External options for Type 1, 2, and 3 11 (mainly
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    select this as the output tray, copied/printed paper and fax messages are delivered here face down. 10. Internal Finisher SR3130 Sorts, stacks, and staples multiple sheets of paper. Copies can be punched if the optional punch unit is installed on the finisher. 11. Internal Finisher SR3180 Sorts and
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    External options for Type 1, 2, and 3 14 13 12 16 11 10 Guide to Functions of the Machine's Options (mainly Asia) 1 2 3 9 15 4 8 7 6 1. One-pass duplex scanning ADF Load a stack of originals here. They will feed in automatically. 2. ARDF
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    select this as the output tray, copied/printed paper and fax messages are delivered here face down. 13. Internal Finisher SR3130 Sorts, stacks, and staples multiple sheets of paper. Copies can be punched if the optional punch unit is installed on the finisher. 14. Internal Finisher SR3180 Sorts and
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    options for Type 1, 2, and 3 14 13 16 12 11 10 Guide to Functions of the Machine's Options (mainly North America) 1 2 3 receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. 4. Lower paper
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    select this as the output tray, copied/printed paper and fax messages are delivered here face down. 13. Internal Finisher SR3130 Sorts, stacks, and staples multiple sheets of paper. Copies can be punched if the optional punch unit is installed on the finisher. 14. Internal Finisher SR3180 Sorts and
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    External options for Type 4 and 5 11 10 15 9 8 14 7 Guide to Functions of the Machine's Options (mainly Europe) 13 6 1 12 5 4 3 2 DRY207 1. Lower paper tray Paper is loaded here. 2. Caster table for lower paper tray To
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    select this as the output tray, copied/printed paper and fax messages are delivered here face down. 11. Internal Finisher SR3130 Sorts, stacks, and staples multiple sheets of paper. Copies can be punched if the optional punch unit is installed on the finisher. 12. Finisher SR3210 Sorts, stacks, and
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    External options for Type 4 and 5 14 13 18 12 11 17 10 Guide to Functions of the Machine's Options (mainly Asia) 1 2 3 16 9 15 8 7 6 1. One-pass duplex scanning ADF Load a stack of originals here. They will feed in automatically. 2.
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    select this as the output tray, copied/printed paper and fax messages are delivered here face down. 14. Internal Finisher SR3130 Sorts, stacks, and staples multiple sheets of paper. Copies can be punched if the optional punch unit is installed on the finisher. 15. Finisher SR3210 Sorts, stacks, and
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    Guide to Functions of the Machine's Options 18. Booklet Finisher SR3240 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. 49
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    select this as the output tray, copied/printed paper and fax messages are delivered here face down. 12. Internal Finisher SR3130 Sorts, stacks, and staples multiple sheets of paper. Copies can be punched if the optional punch unit is installed on the finisher. 13. Finisher SR3210 Sorts, stacks, and
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    Guide to Functions of the Machine's Options Copies can be punched if the optional punch unit is installed on the finisher. 15. Finisher SR3230 Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray • Finisher shift tray Copies can be
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    If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 11. Finisher SR3210 Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray • Finisher shift tray Copies can be punched if the optional
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    Guide to Functions of the Machine's Options • Finisher upper tray • Finisher shift tray Copies can be punched if the optional punch unit is installed on the finisher. 14. Booklet Finisher SR3240 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple
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    Getting Started Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine and fax messages are delivered here face down. 12. Finisher SR3210 Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray •
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    Guide to Functions of the Machine's Options 14. Finisher SR3230 Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray • Finisher shift tray Copies can be punched if the optional punch unit
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    2. Getting Started Guide to the Names and Functions of the Machine's Control Panel 1 2 6 7 6 5 4 3 the main power indicator is lit. 3. Status indicator Indicates the status of the system. Stays lit when an error occurs or the toner runs out. 4. Data In indicator (facsimile and printer mode)
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    Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Change Langs. Widget] icon. 3. Select the
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    2. Getting Started How to Use the [Home] Screen The [Home] screen is set as the default screen when the machine is turned on. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home]
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    How to Use the [Home] Screen 5. Application list icon Press to display the application list. You can create shortcuts to the applications on the [Home] screen. To use an application displayed in the [Widgets] tab and [Program] tab, create a shortcut for the application on the [Home] screen. For
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    2. Getting Started • When accessing the following screens: • Machine Features • Counter • Inquiry • Address Book Management • Tray Paper Settings • Current Job / Job History • During interrupt copying • During On-hook dialing for fax transmission • The [Home] screen is set as the default screen when
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    How to Use the [Home] Screen DNE104 • Flick Flick your finger to the right or left on the screen to switch between screens. DNE102 • Long tap Place your finger on the screen and hold it there until the next screen appears. You can display the menu screen of the application you are using. DNE101 •
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    2. Getting Started DNE111 Adding Icons to the [Home] Screen Adding shortcuts to the [Home] screen You can add shortcuts to the machine's functions. You can display the icons for the machine's functions and the embedded software applications after you delete them from the [Home] screen. 1. Press [
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    to add from the list. Adding widgets to the [Home] screen You can add widgets to the [Home] screen to show the remaining amount of toner or change the display language. 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Press . 3. Press the [Widget] tab. 4. Press and hold down
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    Use Each Application", Getting Started. Functions usable on each screen Screen Functions usable Standard Application Screen • Copier • Fax • Scanner Classic Application Screen • Copier • Fax • Scanner • Printer • Document Server Quick Application Screen • Copier • Fax • Scanner 64
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    How to Use Each Application • [Copier (Classic)] icon, [Fax (Classic)] icon, [Scanner (Classic)] icon, and [Printer (Classic)] icon are displayed in the Application list. For details about how to register them to the [Home] screen, see page 62 "Adding Icons to
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    DQA115 No. Icon Description 7 You can sort copies as a set in sequential order and stack copies of each page in a multi-page original. 8 You can staple each set of copies together. 9 You can punch each set of copies together. 10 You can specify the size of the original when copying custom
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    How to Use Each Application No. Icon Description You can divide an original that has many pages and scan it in smaller 13 batches while copying it as a single document. To do this, place several pages of the original in the ADF. [Fax] Screen 1 2 34 5 6 7 14 13 8 9 10 12 11 DLV048 No
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    You can perform the following operations related to Fax Reception: • Check Stored Reception Files • Operate Personal Box • Print ID Required Print Files • Manual Reception • Print Memory Lock • Check Reception File Settings This function allows you to dial while listening to the dial tone from the
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    Address Book. 13 The sections of the Address Book. Press to add a destination. Destinations can be added as follows: • Input destinations manually • Select from the transmission history 14 • Specify a registration number from the Address Book • Search for a destination in the Address Book
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    2. Getting Started 1 2 3 4 No. 1 2 3 4 5 6 5 6 Icon DRY233 Description You can switch to immediate transmission mode. Unless immediate transmission is selected, memory transmission mode is selected by default. You can select an original type that is suitable for your originals. Press to
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    7 8 9 How to Use Each Application No. 7 8 9 10 11 12 Icon 13 14 10 11 DRY217 Description Press to select the orientation of the original. Press to specify the sender. Press to specify settings for stamps. Specify the Internet Fax/E-Mail subject. Specify the Internet Fax/E-Mail Text. 15 16
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    2. Getting Started No. Icon 13 14 15 16 17 18 19 [Scanner] Screen 1 2 Description You can specify settings to automatically send files directly or via F-code confidential communication at a specified time. You can select a standard message to be printed. You can send files over a closed
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    How to Use Each Application No. Icon Description The specified destination is shown here. 2 By tapping the destination, you can register it to the Address Book or remove it from the destinations. By flicking up and down, you can confirm the selected destinations. The total number of the
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    destination. 12 The sections of the Address Book. Press to add a destination. Destinations can be added as follows: • Input destinations manually 13 • Select from the transmission history • Specify a registration number from the Address Book • Search for a destination in the Address Book
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    How to Use Each Application No. Icon Description 4 Press to select the sides of the original to scan, such as one side or both sides. 5 Press to select the scanning size of the original. 6 Press to specify a file name. 7 8 9 10 11 DRY234 No. Icon Description Press to specify the
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    2. Getting Started 12 13 14 15 16 17 DRY235 No. Icon Description 12 Press to specify the magnification ratio for scanning the original. 13 Press to erase the image from a specified width around the document and in the center of the document when the document is scanned. Press to
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    How to Use Each Application 18 19 20 DRY236 No. Icon Description 18 Press to divide a multi-page original into parts of a specified number of pages each, and then send the documents. To switch the scan setting for additional originals to [1 Sided Original] after scanning one side of the
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    be registered to programs: Standard Applications • Copy: Density, Reduce/Enlarge, Quantity, Paper Tray, 2 Sided, Combine, Sort, Stack, Staple, Original Size, Original Type, Batch, Other Settings • Fax: Destination, Preview, Settings • Scanner: Destination, Preview, Send Settings Quick Applications
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    Registering Functions in a Program 2. Press [Menu] ( ) at the bottom of the screen in the center. 3. Press [Reg. Current Setting to Program]. 4. Press the program number you want to register. 5. Enter the program name. 6. Select the icon for the program. 7. Press [Prev. Screen]. When using the quick
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    • Folder destinations that have protection codes cannot be registered to a program of the scanner mode. • Programs are not deleted by turning the power off or by pressing [Reset] unless the program is deleted or overwritten. • When you are using the Classic Applications, program numbers with next
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    cord is firmly plugged into the wall outlet. 2. Open the main power switch cover, and push the main power switch. The main power indicator goes on. DLV015 Turning Off the Main Power • When disconnecting the power cord from the wall outlet, always pull the plug, not the cord. Pulling the cord can
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    2. Getting Started 1. Open the main power switch cover, and push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative. 82
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    user administrator for the Login User Name, Login Password, and User Code. For details about user authentication, see "Configuring User Authentication", Security Guide. • User Code to enter on User Code Authentication is the numerical value registered in the Address Book as "User Code". User Code
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    2. Getting Started 1. Press [Login] on the top right on the screen. 2. Press [User Name]. 3. Enter a Login User Name, and then press [Done]. 4. Press [Password]. 5. Enter a Login Password, and then press [Done]. 6. Press [Login]. Logging Out Using the Control Panel This section explains the
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    2. Press [OK]. Logging In the Machine 85
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    2. Getting Started Placing Originals Placing Originals on the Exposure Glass (mainly Europe) • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. • Do not lift the ADF forcefully. Otherwise, the
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    Placing Originals • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF or the exposure glass cover. Be sure to lift the ADF or the exposure glass cover by more than 30 degrees. Otherwise, the size of the original might not be detected correctly.
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    the top cover. Doing so may cause a malfunction. • When inserting originals in the ARDF, push them in once and without force. • After turning on the power, do not place originals in the ARDF until the "Please wait." message disappears from the copy screen. ARDF 1 2 DCG007 88
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    One-pass duplex scanning ADF 1 2 DCG008 1. Sensors 2. Original guide 1. Adjust the original guide to the original size. 2. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page
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    2. Getting Started 90
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    3. Copy This chapter describes frequently used copier functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original
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    , see "Rotate Copy", Copy/ Document Server. The original sizes and orientations you can use with this function are as follows: (mainly Europe and Asia) Original location Exposure glass ADF Original size and orientation A3 , B4 JIS , A4 , B5 JIS , A5 , 81/2 × 13 A3 , B4 JIS , A4 , B5 JIS , A5 , B6
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    Auto Reduce / Enlarge Original location ADF Original size and orientation 11 × 17 , 81/2 × 14 *1, 81/2 × 132/5 *1, 81/2 × 11 , 51/2 × 81/2 , 10 × 14 , 71/4 × 101/2 , A3 , A4 *1 You can switch the
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    3. Copy Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page
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    Duplex Copying Original Placing originals Original Orientation Orientation Top to Top Copy Top to Bottom • If the edge of the original is wrinkled or curled, rotate the original 180 degrees. For details, see "Original Orientation", Copy/ Document Server. When Using the Copy Application
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    3. Copy CKN012 When Using the Copy Application About how to use the application's screen, see page 65 "[Copy] Screen". 96
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    Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper,
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    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side
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    2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. When Using the Copy Application Combined Copying About how to use the application's screen, see page 65 "[Copy] Screen". Two-
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    3. Copy 2 Sided 8 Pages Combine 2 Sides Copies four 2-sided originals to one sheet with 4 pages per side. 2 Sided 16 Pages Combine 2 Sides Copies eight 2-sided originals to one sheet with 8 pages per side. When Using the Copy Application About how to use the application's screen, see page 65 "[Copy]
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    Copying onto Custom Size Paper Copying onto Custom Size Paper Paper that has a horizontal length of 148.0-600.0 mm (5.83-23.62 inches) and a vertical length of 90.0-304.8 mm (3.55-12.00 inches) can be fed in from the bypass tray. Note however that the limitation on the horizontal and vertical length
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    and paper thickness and the sizes of envelopes that can be used, see page 163 "Recommended Paper Sizes and Types". About handling envelopes, supported envelope types, and how to load envelopes, see page 171 "Envelopes". • The Duplex function cannot be used with envelopes. If the Duplex function
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    When Using the Copy Application Copying onto Envelopes About how to use the application's screen, see page 65 "[Copy] Screen". 103
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    3. Copy Sort The machine assembles copies as sets in sequential order. Depending on your model and which options are installed on it, some of these functions might not be available. For details, see "Functions Requiring Optional Configurations", Getting Started. • You cannot use the bypass tray with
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    Sort When Using the Copy Application About how to use the application's screen, see page 65 "[Copy] Screen". Changing the Number of Sets You can change the number of copy sets during copying. • This function can be used only when the Sort function is selected. When Using the Copy Application About
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    3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details
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    stored in memory are deleted. As soon as the main power switch is turned on, the Power Failure Report is printed to help you check the list of deleted files. See "When an Error Is Notified via a Report or E-Mail", Troubleshooting. When Using the Fax Application About how to use the application
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    4. Fax 7. Press [ Next]. 8. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list
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    Basic Procedure for Transmissions (Memory Transmission) Deleting a Fax Destination • If you delete a destination that is a specified delivery destination, messages to its registered Personal Box, for example, cannot be delivered. Be sure to check the settings in the fax function before deleting any
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    4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group
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    Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing [Start]. When Using the Fax Application Canceling a Transmission About how to use the application's
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    4. Fax When Using the Fax Application About how to use the application's screen, see page 67 "[Fax] Screen". 112
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    if necessary to know who and what departments stored documents in the machine. A user name can be selected from the Address Book or entered manually. File Name You can specify a name for a stored document. If you do not specify a name, scanned documents will be automatically assigned names such as
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    name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK
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    1. Press [Select Stored File]. Storing a Document 2. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. • Press [File Name] to place the documents in
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    4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. All Prints the results of communications in the order made. Print per
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    included in this chapter, see Print available on our website. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. • Manage
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    Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings
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    job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the menu button of the application you are using, and then click [Print
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    ), Thin (52-59 g/m2), Color, Letterhead, Preprinted, Bond, Cardstock When Using the PCL 6 Printer Driver 1. Click the menu button of the application you are using, and then click [Print]. 2. Select the printer you want to use. 3. Click [Preferences]. 4. Click the [Frequently Used Settings] tab. You
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    by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver 1. Click the menu button of the application you are using, and then click [Print]. 2. Select the printer you want to use. 3. Click [Preferences]. 4. Click the [Frequently Used Settings] tab. You can
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    5. Print Orientation Landscape From Left to Right/Top to Bottom From Right to Left/Top to Bottom 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left 122
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    the bottom of the screen in the center. Printing on Envelopes Using the Printer Driver When using the PCL 6 printer driver 1. Click the menu button of the application you are using, and then click [Print]. 2. Select the printer you want to use. 3. Click [Preferences]. 4. In the "Document Size:" list
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    be stored in the server may be less than the number described in the specification. 1. Click the menu button of the application you are using, and then click [Print]. 2. Select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, click [Document Server]. 5. Click [Details
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    Saving and Printing Using the Document Server 8. If the folder is protected by a password, enter the password in the "Folder Password:" box. 9. Click [OK]. 10. Change any other print settings if necessary. 11. Click [OK]. 12. Start printing from the application's [Print] dialog box. • You can print
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    5. Print Using the Quick Print Release Function The quick applications that are installed on this machine allow you to operate some of the printer functions from a single screen. Using the Quick Print Release function, you can view the list of documents that are stored on the machine. From the
  • Ricoh MP 3555 | User Guide - Page 129
    Using the Quick Print Release Function • If you change settings for [Administrator Authentication Management] or [Enhance File Protection] using an external application such as Web Image Monitor while using the Quick Print Release function, this function is terminated automatically. 127
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    5. Print Using the Print/Scan(Memory Storage Device) Function • Keep SD cards or USB flash memory devices out of reach of children. If a child accidentally swallows an SD card or USB flash memory device, consult a doctor immediately. The Print/Scan(Memory Storage Device) function allows you to read
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    device in the media slot. 5. Press [USB] or [SD Card], depending on the type of the storage device that you are using. 6. Specify the location to save the scanned data. 7. Place the original. 8. If necessary, press [Scan Setting] to change the settings such as the file type or scan resolution
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    5. Print For example, when you send 10-page original in PDF format at 15:30:15.5 on Dec. 31, 2020, the file name is "20201231153015500.pdf". • When you save scanned data to a memory storage device, use characters which correspond to the ASCII codes for the file name. If you use characters which is
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    6. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and
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    :] list, select "Everyone", and then click [Remove]. 7. Click [Add...]. 8. In the [Select Users, Computers, Service Accounts, or Groups] window, click [Advanced...]. 9. Specify one or more object types, select a location, and then click [Find Now]. 10. From the list of results, select the groups and
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    2. On the [Security] tab, click [Edit...]. 3. Click [Add...]. 4. In the [Select Users, Computers, Service Accounts, or Groups] window, click [Advanced...]. 5. Specify one or more object types, select a location, and then click [Find Now]. 6. From the list of results, select the groups and users you
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    6. Scan 8. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the
  • Ricoh MP 3555 | User Guide - Page 137
    Scan to Folder 18. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network. 19. Press [Connection Test] to check the path is set correctly. 20. Press [Exit]. If the connection test
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    \Share. 3. Press [OK]. If the format of the entered path is not correct, a message appears. Press [Exit], and then enter the path again. Locating the SMB folder using Browse Network 1. Press [Browse Network]. The client computers sharing the same network as the machine appear. Network display only
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    ] ( ) on the top right of the screen. 10. Press [Home] ( ) at the bottom of the screen in the center. Entering the Path to the Destination Manually When Using the Scanner Application About how to use the application's screen, see page 72 "[Scanner] Screen". 137
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    6. Scan Basic Procedure for Sending Scan Files by Email When Using the Scanner Application About how to use the application's screen, see page 72 "[Scanner] Screen". Registering an E-mail Destination 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and
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    Basic Procedure for Sending Scan Files by E-mail • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. 9. Press [Email]. 10. Press [Change] under "Email Address".
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    [User Tools] ( ) on the top right of the screen. 10. Press [Home] ( ) at the bottom of the screen in the center. Entering an E-mail Address Manually When Using the Scanner Application About how to use the application's screen, see page 72 "[Scanner] Screen". 140
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    ], [File Name], [Password], and [Select Folder]. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press
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    6. Scan 8. Press [OK]. 9. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan size. 10. Press [Start]. Checking a Stored File Selected from the List This section explains how to preview a file selected from the list of stored files. 1. Press [Select Stored
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    Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory
  • Ricoh MP 3555 | User Guide - Page 146
    6. Scan Specifying Scan Settings When Using the Scanner Application About how to use the application's screen, see page 72 "[Scanner] Screen". 144
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    7. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. • A
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    then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 8. Press [File Name]. 9. Enter a file name, and then press [OK]. 10. Press [Password]. 11. Enter a password with the
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    can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort], [Rotate Sort], [Stack], [Staple], [Punch], [Half Fold: Print Outside]) • [Cover/Slip Sheet] ([Front Cover], [Front/Back Cover], [Designate/Chapter], [Slip Sheet]) • [Edit / Stamp] ([Margin
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    7. Document Server 148
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    8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page
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    3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Display the basic information
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    9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading
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    9. Adding Paper and Toner 1. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. DRY222 2. Square the paper
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    Paper Sizes and Types". 1. Open the bypass tray. DRY214 2. Load the paper face down until you hear the beep. 3. Align the paper guides to the paper size. If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur. DCG018 • When you use the bypass tray
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    9. Adding Paper and Toner • You can load envelopes into the bypass tray. Envelopes must be remain valid until they are changed. • For details about setting printer drivers, see "Printing Documents", Print. • The default of [Printer Bypass Paper Size] is [Auto Detect]. Specifying regular sizes using
  • Ricoh MP 3555 | User Guide - Page 157
    in the center. 2. Flick the screen to the left, and then press the [User Tools] icon ( ) on. 3. Press [Tray Paper Settings]. 4. Press [Printer Bypass Paper Size]. 5. Press [Custom Size]. If a custom size is already specified, press [Change Size]. 6. Press [Vertical]. 7. Enter the vertical size using
  • Ricoh MP 3555 | User Guide - Page 158
    9. Adding Paper and Toner Specifying thick paper, thin paper, or OHP transparencies for paper to the left, and then press the [User Tools] icon ( ). 3. Press [Tray Paper Settings]. 4. Press [Printer Bypass Paper Size], and then specify the paper size. 5. Press [OK]. 6. Press [ Next]. 7. Press [Paper
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    representative. (mainly North America) Tray 3 (LCT) can hold 81/2 × 11 paper only. If you want to print on A4 from Tray 3 (LCT), contact your service representative. • When paper loaded in the right side of Tray 3 (LCT) runs out, paper on the left is automatically shifted to the right. Do not
  • Ricoh MP 3555 | User Guide - Page 160
    9. Adding Paper and Toner • Left half of the tray pulled out CVA019 3. Carefully push the paper you want to print on 81/2 × 11 or B5 JIS from the large capacity tray (LCT), contact your service representative. (mainly North America) The large capacity tray (LCT) can hold 81/2 × 11 paper only. If you
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    Copier / Document Server Features menu, and then place the original and paper as shown below. • Printer mode Specify [Auto Detect] or [On (Always)] for [Letterhead Setting] in [System] under the Printer Features menu, and then place the paper as shown below. For details about the letterhead settings
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    9. Adding Paper and Toner Original orientation and paper orientation The meanings of the icons are as follows: Icon Meaning Place or load paper scanned or printed side face up.
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    To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings. • If a print job is changed partway through printing from one-sided to two-sided printing, onesided output after the first copy may
  • Ricoh MP 3555 | User Guide - Page 164
    9. Adding Paper and Toner paper is output facing the same direction, specify different input trays for one-sided and twosided printing. Note also that two-sided printing must be
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    paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the
  • Ricoh MP 3555 | User Guide - Page 166
    9. Adding Paper and Toner Paper type and weight Paper size 60-300 g/m2 (16 lb. Bond- 110 lb. Cover) Plain Paper 1-Thick Paper 4 Select the paper size using the
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    41/8 × 91/2 , 37/8 × 71/2 , C5 Env , C6 Env , DL Env Paper capacity • : 50 sheets •: Double flap: 15 sheets Single flap: 25 sheets *1 Adjust the supporting side fence before loading B4 JIS , A3 , or 11 ×17 paper into Trays 3-4. *2 When loading paper with a vertical length of more than 279.4 mm (11
  • Ricoh MP 3555 | User Guide - Page 168
    9. Adding Paper and Toner Paper type and weight Paper size 52-300 g/m2 (14 lb. Bond- 110 lb. Cover) Thin Paper-Thick Paper 4 *1 11 × 17 , 81/2 × 14 , 81/2 × 13 ,
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    paper size. For copier mode, see "Copying from the Bypass Tray", Copy/ Document Server. For printer mode, see page 154 "Specifying regular sizes using the control panel". *2 Enter the paper size. × 2 A4 *1 To load paper any of the sizes specified above, contact your service representative. 167
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    9. Adding Paper and Toner Large capacity tray (LCT) B5 JIS *1 To load paper any of the sizes specified above, contact your service representative. Paper Thickness Paper Thickness*1 Thin Paper*2 Plain Paper 1 Plain Paper 2 Middle does not indicate a problem and print quality is unaffected. 168
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    Recommended Paper • The paper capacity described in the tables above is an example. Actual paper capacity might be lower, depending on the paper type. • When loading paper, make sure the stack height does not exceed the limit mark of the paper tray. • If multiple sheet feeding occurs, fan sheets
  • Ricoh MP 3555 | User Guide - Page 172
    9. Adding Paper and Toner • Translucent paper easily absorbs humidity and becomes curled. Remove paper stack. • Jams and misfeeds can occur when printing on thick smooth paper. To prevent such problems, be sure to fan smooth paper thoroughly before loading them. If paper continues to become jammed
  • Ricoh MP 3555 | User Guide - Page 173
    Recommended Paper Envelopes This section gives you various details about and recommendations concerning envelopes. • Do not use window envelopes. • Misfeeds might occur depending on the length and shape of the flaps. • Only envelopes that are at least 148 mm (5.9 inches) wide and whose flaps are
  • Ricoh MP 3555 | User Guide - Page 174
    9. Adding Paper and Toner Orientation of envelopes Side-opening envelopes Exposure glass Trays 1-4 Bypass tray size and thickness. For details, see "Copying onto Envelopes", Copy/ Document Server. In printer mode The way to load envelopes varies depending on the orientation of the envelopes. When
  • Ricoh MP 3555 | User Guide - Page 175
    print on envelopes that are loaded with their short edges against the machine body, rotate the print image by 180 degrees using the printer driver. Recommended envelopes For information about recommended envelopes, contact your local dealer. For details about the sizes of envelopes you can load, see
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    9. Adding Paper and Toner • Certain types of envelopes might come out creased, dirtied, or misprinted. If you are printing a solid color on an envelope, lines may appear where the overlapped edges of the envelope make it thicker. 174
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    , it is possible to use a vacuum cleaner that is explosion-proof and dust ignition-proof. If toner is spilled on the floor, remove the spilled toner slowly using a wet cloth, so that the toner is not scattered. • The following explains the warning messages on the plastic bag used in this product
  • Ricoh MP 3555 | User Guide - Page 178
    with your skin, wash the affected area thoroughly with soap and water. • When replacing a toner or waste toner container or consumables with toner, make sure that the toner does not splatter. Put the waste consumables in a bag after they are removed. For consumables with a lid, make sure that
  • Ricoh MP 3555 | User Guide - Page 179
    dispose of it. (mainly Europe and Asia) If you want to discard your used toner container, please contact your local sales office. If you discard it by yourself, treat it as general plastic waste material. (mainly North America) Please see our local company website for information on the recycling
  • Ricoh MP 3555 | User Guide - Page 180
    9. Adding Paper and Toner 178
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    about adding staples, see "Adding Staples", Maintenance and Specifications. Appears when the waste toner bottle is full. Contact your service representative. Appears when the hole punch receptacle is full. For details about removing punch waste, see "Removing Punch Waste", Troubleshooting. Appears
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    For details about how to resolve the problems described in error messages, see "When Messages Appear", Troubleshooting. 3. Messages Displays a message that icon may also appear if the toner is running low. The following table explains problems that cause the indicator lamp for [Check Status] to light
  • Ricoh MP 3555 | User Guide - Page 183
    . For details about error messages and their solutions, see "When Messages Appear", Troubleshooting. You can use other functions normally. • Check that the machine is correctly connected is still lit even after you try to solve the problem as described here, contact your service representative. 181
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    Troubleshooting has finished. 2 long beeps Machine has warmed up. When the power is turned on or the machine exits Sleep mode, the machine has machine requires user attention because paper has jammed, the toner needs replenishing, or other problems have occurred. • Users cannot mute the machine's
  • Ricoh MP 3555 | User Guide - Page 185
    Operating the Machine When You Have Problems Operating the Machine Problem Cause Solution When the machine is Make sure the main power indicator is off, and then turn on the power. The power turns off automatically. The Weekly Timer setting is set to [Main Power Off]. Change the Weekly
  • Ricoh MP 3555 | User Guide - Page 186
    10. Troubleshooting Problem An error message is still displayed, even if misfed paper is procedures displayed on the control panel. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. One or more of the covers that are not indicated are still open. Close all the
  • Ricoh MP 3555 | User Guide - Page 187
    When You Have Problems Operating the Machine Problem Misfeeds occur frequently. Misfeeds occur frequently. • Remove the misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • Check that the side or end fences are set properly. Also, check that the side
  • Ricoh MP 3555 | User Guide - Page 188
    Troubleshooting Problem off in 6 minutes after the main power is turned off. The machine cannot perform Repeat does not turn off, contact your service representative. An error has occurred when volume limits, see "Managing Print Volume per User", Security Guide. • To view the status of a print job,
  • Ricoh MP 3555 | User Guide - Page 189
    Compatibility, see "When Multiple Functions Cannot Be Executed Simultaneously", Troubleshooting. The function does not run or cannot be used. The as you want because of paper type, paper size, or paper capacity problems. Use the recommended paper. For details about recommended paper, see page 163
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    Troubleshooting Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems Stored Files", Security Guide. "Cannot detect original the original, specify the size manually - do not use Auto
  • Ricoh MP 3555 | User Guide - Page 191
    Punch Unit (Finisher SR3230, Booklet Finisher SR3240)", Maintenance and Specifications. "Cannot staple paper of this size." The Staple function cannot be used with paper size selected. Select a proper paper size copies available per user, see "Managing Print Volume per User", Security Guide. 189
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    10. Troubleshooting Message Cause Solution "File being stored exceeded max. number the "Magazine" or "Booklet" function for originals scanned using different functions, such as copy and printer. Make sure originals for the "Magazine" or "Booklet" function are scanned using the same function.
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    Cause Solution The number of sheets per set is over the staple capacity. Check the stapler capacity. For details about the stapler For details about locked folders, see or use a locked folder. "Managing Folders", Security Guide. • If you set [Memory Full Auto Scan Restart] in [Input / Output]
  • Ricoh MP 3555 | User Guide - Page 194
    about receiving the Internet Fax, contact your administrator. "Functional problems with facsimile. Data will be initialized." There is a problem with the fax. Record the code number shown on the screen, and then contact your service representative. Other functions can be used. "Memory is full
  • Ricoh MP 3555 | User Guide - Page 195
    is listed in [H.323 Settings] of [Fax Features]. For details about H.323 Settings, see "Initial Settings", Fax. • For details about network problems, contact your administrator. • Check that the correct gate keeper address is listed in [H.323 Settings] of [Fax Features]. For details about H.323
  • Ricoh MP 3555 | User Guide - Page 196
    10. Troubleshooting Message "Check whether there are any network problems." [13-17] "Check whether there are any network problems." [13-18] "Check whether there are any network problems." [13-24] "Check whether there are any network problems." [13-25] Cause Solution User name registration is
  • Ricoh MP 3555 | User Guide - Page 197
    in [System Settings]. For details about IP address, see "Interface Settings", Connecting the Machine/ System Settings. • For details about network problems, contact your administrator. • Check that the following settings in [System Settings] are listed correctly. • DNS server • Server name and IP
  • Ricoh MP 3555 | User Guide - Page 198
    10. Troubleshooting Message "Check whether there are any network problems." [14-09] "Check whether there are any network problems." [14-33] Cause E-mail transmission was rejected by SMTP authentication, POP before SMTP authentication, or login authentication of the computer in which the folder for
  • Ricoh MP 3555 | User Guide - Page 199
    ] of [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings. • For details about network problems, contact your administrator. • Check that the correct User Name and Password are listed in [Fax Email Account] of [System Settings]. For
  • Ricoh MP 3555 | User Guide - Page 200
    10. Troubleshooting Message "Check whether there are any network problems." [15-11] Cause Cannot find the DNS server or POP3/IMAP4 server. "Check whether there are any network problems." [15-12] Cannot log in to the POP3/ IMAP4 server. Solution • Check that the following settings in [System
  • Ricoh MP 3555 | User Guide - Page 201
    see "Parameter Settings", Fax. • If "Check whether there are any network problems." appears, the machine is not correctly connected to the network or the settings of see "Configuring User Authentication", Security Guide. The remote fax function does not support User Code Authentication. Disable the
  • Ricoh MP 3555 | User Guide - Page 202
    your administrator. • Check that the LAN cable is correctly connected to the machine. • For details about network problems, contact your administrator. "Connection with the remote The main machine's power is machine has failed. Check off. the remote machine status." Turn on the main machine
  • Ricoh MP 3555 | User Guide - Page 203
    Messages Displayed When You Use the Facsimile Function Message Cause Solution "Connection with the remote machine has failed. There is a problem with the remote machine structure. Contact the administrator." The settings or machine configurations for using the remote fax function to connect to
  • Ricoh MP 3555 | User Guide - Page 204
    logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function • Before turning off the power, see page 81 "Turning On/Off the Power". Message "Hardware Problem: Ethernet" Cause An error has occurred in the Ethernet
  • Ricoh MP 3555 | User Guide - Page 205
    are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper. "Paper in staple tray. Open cover and remove paper." If printing is stopped before
  • Ricoh MP 3555 | User Guide - Page 206
    . Troubleshooting Message "Parallel I/F board has a problem." Cause An error has occurred in the IEEE 1284 interface board. "Printer font Turn off the power, and then back on again. If the message appears again, contact your service representative. Contact your service representative. Reset the
  • Ricoh MP 3555 | User Guide - Page 207
    Messages Printed on the Error Logs or Reports When You Use the Printer Function This section describes likely causes of and possible solutions for the . "Staple error occurred. The job has been cancelled." Stapling jobs were reset because the reset conditions were met. Check the staple quantity,
  • Ricoh MP 3555 | User Guide - Page 208
    Troubleshooting Message Cause Solution "Error occurred in the Folding Unit. The job has been cancelled." There is a problem with the Contact your service 600 dpi when [Unauthorized Copy Prevention] is specified. On the printer driver, set the resolution to 600 dpi or higher, or cancel [
  • Ricoh MP 3555 | User Guide - Page 209
    the classification code has been entered incorrectly. Enter the correct classification code. The classification code is not supported with the printer driver. Select [Optional] for classification code. For details about how to specify classification code settings, see "Configuring Classification
  • Ricoh MP 3555 | User Guide - Page 210
    10. Troubleshooting Message "Duplex Cancelled" Cause Duplex printing was canceled. "Exceeded proper output tray. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. Check the paper orientation, print orientation, and
  • Ricoh MP 3555 | User Guide - Page 211
    Printer Function Message "Staple has been cancelled." Cause Solution Stapling printing was canceled. Check the paper orientation, paper quantity, print orientation, and staple set permissions, see "Limiting Available Functions", Security Guide. "Exceeded max capacity of document server. Cannot
  • Ricoh MP 3555 | User Guide - Page 212
    10. Troubleshooting Message Cause Solution "Exceeded max number of pages of document see "Managing Folders", Security Guide. When there is not enough free hard disk space Message "HDD Full" Cause Solution When you were printing with the PostScript 3 printer driver, the hard disk capacity
  • Ricoh MP 3555 | User Guide - Page 213
    Messages Displayed When You Use the Printer Function Message "HDD Full" "HDD is full. (Auto)" Cause The sent to the machine. Perform the print operation again if necessary. When there is a problem with a parameter Message "86: Error" Cause Parameters of the control code are invalid. Solution
  • Ricoh MP 3555 | User Guide - Page 214
    10. Troubleshooting When the user lacks privileges to perform an operation Message been cancelled." function. For details about how to set permissions, see "Configuring User Authentication", Security Guide. "You do not have a privilege to use this function. This operation has been cancelled."
  • Ricoh MP 3555 | User Guide - Page 215
    the Printer Function about user authentication, see "Configuring User Authentication", Security Guide. When other errors occur Message "85: Error" " correctly. Turn off the power, and then back on again. If the message appears frequently, contact your service representative. This data cannot
  • Ricoh MP 3555 | User Guide - Page 216
    10. Troubleshooting Message "Command Error" "Compressed Data Error." "Data Storage Error" "Error the printer driver. • Check that the printer driver is the most up-to-date version available. The printer detected corrupt compressed data. • Check the connection between the computer and the printer.
  • Ricoh MP 3555 | User Guide - Page 217
    Printer Function Message Cause Solution "Failed to obtain file system." PDF direct printing could not be performed because the file system could not be obtained. Turn off the power, and then back on again. If the message appears again, contact your service On the printer driver's [Detailed
  • Ricoh MP 3555 | User Guide - Page 218
    10. Troubleshooting Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes
  • Ricoh MP 3555 | User Guide - Page 219
    destination, or DSM destination WSD destinations and DSM destinations cannot be registered to the program because they cannot be registered in the address book. For manually entered destinations, register the destinations in the address book, and then try to register them to the program again. 217
  • Ricoh MP 3555 | User Guide - Page 220
    10. Troubleshooting Message Cause Solution "Scanner journal is full. Please check Scanner Features." program. For details about how to set permissions, see "Limiting Available Functions", Security Guide. "The program is recalled. Cannot recall the destination(s) that is deleted from the
  • Ricoh MP 3555 | User Guide - Page 221
    Messages Displayed When You Use the Scanner Function When documents cannot be scanned properly Message Cause Solution "All the pages are detected as blank. No file was created." No PDF file was created because all the pages of the scanned original were detected as blank when [On] is specified
  • Ricoh MP 3555 | User Guide - Page 222
    10. Troubleshooting Message Cause Solution "Exceeded max. number of files which can be used in Document Server at the same time." The maximum number of files that
  • Ricoh MP 3555 | User Guide - Page 223
    Messages Displayed When You Use the Scanner Function When documents cannot be scanned because the memory is full Message Cause Solution "Memory is full. Cannot scan. The scanned data will be deleted." Because of insufficient hard disk space, the first page could not be scanned. Try one of the
  • Ricoh MP 3555 | User Guide - Page 224
    10. Troubleshooting When data transmission fails Message Cause Solution "Authentication with the destination has failed. Check settings. To check the current status, press [Scanned Files Status]." The
  • Ricoh MP 3555 | User Guide - Page 225
    Messages Displayed When You Use the Scanner Function When data cannot be sent because a currently used file is selected Message "Selected file is currently in use. File name cannot be changed." "Selected file is currently in use. Password cannot be changed." "Selected file is currently in use.
  • Ricoh MP 3555 | User Guide - Page 226
    10. Troubleshooting Message Cause Solution "Exceeded maximum number of file to store. about how to enable or disable the WSD protocol, see "Enabling and Disabling Protocols", Security Guide. "Cannot start scanning Scan Profile is not set on the because communication was client computer.
  • Ricoh MP 3555 | User Guide - Page 227
    Messages Displayed When You Use the Scanner Function Message "Could not send the data because the PC timed out before it was sent." Cause A time out occurred when WSD Scanner was used. Time outs occur when too much time passes between scanning an original and sending its data. The followings are
  • Ricoh MP 3555 | User Guide - Page 228
    10. Troubleshooting Message Cause Solution "Cannot write on the memory storage device. Check the memory storage device and solutions for the main error messages displayed on the client computer when you use the TWAIN driver. If a message not described here appears, follow the instruction. 226
  • Ricoh MP 3555 | User Guide - Page 229
    them correctly. For details about login user name, login password, and driver encryption key, see "Encrypting Transmitted Passwords", Security Guide. For details about how to set permissions, see "Limiting Available Functions", Security Guide. The maximum number of modes that can be stored is 100
  • Ricoh MP 3555 | User Guide - Page 230
    10. Troubleshooting Message "Clear Misfeed(s) in ADF." "Error has occurred in the scanner driver." "Error has occurred in the scanner." "Fatal has occurred. An unrecoverable machine error has occurred. Contact your service representative. Memory is insufficient. • Close all the unnecessary
  • Ricoh MP 3555 | User Guide - Page 231
    the scanning area." insufficient. • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following: • Scanning cannot be performed if large values are set for brightness when halftone or high
  • Ricoh MP 3555 | User Guide - Page 232
    Troubleshooting Press [Stop]. Follow the instructions in the message that appears and scanner function Contact your service representative. cannot be name. When there is a problem connecting to the scanner Message Cause " indicate scanner names.) The main power of the previously used scanner is
  • Ricoh MP 3555 | User Guide - Page 233
    Settings. • Select the scanner used for the previous scan. Check whether the client computer can use the TCP/IP protocol. Turn on the power. • Check whether the machine is connected to the network correctly. • Cancel the personal firewall function of the client computer. For details about firewall
  • Ricoh MP 3555 | User Guide - Page 234
    10. Troubleshooting Message "Scanner is not available. Check the scanner connection status." • Check whether the machine's host name is specified in the Network Connection Tool. For the WIA driver, check the [Network Connection] tab in the properties. • Use Web Image Monitor to set "LLMNR" of "
  • Ricoh MP 3555 | User Guide - Page 235
    LAN board is inserted correctly. After this, turn on the power again. If the message appears again, contact your service representative. "Failed to read the PDF file." There is a possibility that the PDF version is not supported by the browser's PDF viewer or an unsupported encryption level is
  • Ricoh MP 3555 | User Guide - Page 236
    10. Troubleshooting Message the fan starts running depends on the temperature of the location at which the machine is installed. The machine is Wait for the machine to resume operation. When There Is a Problem Scanning or Storing Originals Message Cause "Cannot detect original size. The
  • Ricoh MP 3555 | User Guide - Page 237
    the maximum number of pages per file, see "Storage Function", Scan. Cancel the job in progress. Press [Exit], and then press [Stop]. Follow the instructions in the message that appears and exit the function that is running. When the Address Book Is Updated Message Cause "Updating the destination
  • Ricoh MP 3555 | User Guide - Page 238
    Troubleshooting the message disappears. Do not turn off the power while this message is displayed. Depending on the When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution "Some and/or folder destination that is not supported by the specified transmission method. In
  • Ricoh MP 3555 | User Guide - Page 239
    details about how to install a device certificate (S/ MIME), see "Protecting Communication Paths via a Device Certificate", Security Guide. "XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature. Check the device certificate." (XXX and YYY indicate
  • Ricoh MP 3555 | User Guide - Page 240
    10. Troubleshooting Message Cause Solution "XXX cannot be YYY because the Digital Signature "Configuring S/MIME" or "Protecting Communication Paths via a Device Certificate", Security Guide. When Problems Occur While Logging In Message "Authentication has failed." "Authentication has failed."
  • Ricoh MP 3555 | User Guide - Page 241
    check your access permission for stored documents, or to delete a document you do not have permission to delete, see "Managing Stored Files", Security Guide. When the LDAP Server Cannot Be Used Message Cause "Connection with LDAP server has failed. Check the server status." A network error has
  • Ricoh MP 3555 | User Guide - Page 242
    10. Troubleshooting 240
  • Ricoh MP 3555 | User Guide - Page 243
    manufacturers participate voluntarily. Targeted products are computers, monitors, printers, facsimiles, copiers, scanners, and multi-function devices page 241 "Energy Saving Functions". Energy Saving Functions To reduce its power consumption, this machine has the following functions: Sleep mode •
  • Ricoh MP 3555 | User Guide - Page 244
    11. Information for This Machine • The default delay time the machine waits before entering Sleep mode is 1 minute. This default time can be changed. • The machine can print jobs from computers and receive faxes while in Sleep mode. Specification • (mainly Europe) Type 1 Type 2 Type 3 Type 4
  • Ricoh MP 3555 | User Guide - Page 245
    Information on Environmental Regulations Type 1 Type 2 Type 3 Type 4 Type 5 Type 6 Duplex Function Standard Standard Standard Standard Standard Standard *2 *1 The time it takes to switch out from energy saving functions and electrical consumption may differ depending on the conditions and
  • Ricoh MP 3555 | User Guide - Page 246
    as municipal waste. It must be disposed of separately via the appropriate return and collection systems available. By following these instructions you ensure the shop where you purchased it, your local dealer or sales/service representatives. All Other Users If you wish to discard this product,
  • Ricoh MP 3555 | User Guide - Page 247
    them correctly at your local community waste collection/recycling centre. Contact your sales or service representative to change the battery. recommend that this feature is enabled whenever you print. Toner and ink cartridge return program Toner and ink cartridge for recycling will be accepted free
  • Ricoh MP 3555 | User Guide - Page 248
    little longer to return from an energy saving mode than from Ready mode. For maximum energy savings, we recommend that the default setting for power management is used. Products that comply with the Energy Star requirement are always energy efficient. Notes to users in the state of California (Notes
  • Ricoh MP 3555 | User Guide - Page 249
    INDEX 2 Sided Print 11 A Adding toner 175 Address Book... 13, 107, 109, 133, 135, 136, 138, 140, 235 ADF 9, 29, 33, 36 ADF's extender 31, 34, 37 Application Site 26 ARDF 9,
  • Ricoh MP 3555 | User Guide - Page 250
    58, 62 How to Read the Manuals 7 I Icon 58, 62, 63 cover 32, 35, 38 M Mail to Print 20 Main power indicator 56 Main power switch 30, 33, 36, 81 Managing documents 125 Memory 211 159 Original orientation 95 P Paper capacity 163 Paper guides 31, 34, 37 Paper size 163 Paper thickness 168
  • Ricoh MP 3555 | User Guide - Page 251
    205, 207, 209, 210, 211, 212, 213 Printer driver properties 118 Privilege 239 Problem 183, 234 Program 14, 78 Q Quick Application 64 off the power 81 Turning on the power 81 Two-Sided combine 99 Two-sided paper 159 Two-sided printing 120 U Unauthorized copy prevention 25 Used toner 177
  • Ricoh MP 3555 | User Guide - Page 252
    MEMO 250
  • Ricoh MP 3555 | User Guide - Page 253
    MEMO 251
  • Ricoh MP 3555 | User Guide - Page 254
    MEMO 252 EN GB EN US EN AU D284-7002A
  • Ricoh MP 3555 | User Guide - Page 255
    © 2016, 2018
  • Ricoh MP 3555 | User Guide - Page 256
    EN GB EN US EN AU D284-7002A
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For safe and correct use, be sure to read the Safety Information in
Read This First before using the machine.
Information for This Machine
Troubleshooting
Adding Paper and Toner
Web Image Monitor
Document Server
Scan
Print
Fax
Copy
Getting Started
What You Can Do with This Machine
User Guide