Rane HAL1x Installation Guide - Page 90

Resolving a Device Unexpected Status Message

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CHAPTER 3: Installing Your HAL System 2. Verify that the EXPs, RADs and DRs are connected and configured properly. Look at the Hardware Workspace. Are there any orange Device Missing, Device Mismatch, or Device Unexpected messages? If not, congratulations! Everything is A-OK. If, however, one or more of these device messages are present, you have a little extra troubleshooting work to do. NOTE: It's possible that some of the ports on the HAL have been configured for devices that will be connected sporadically (for example, RAD or DR devices on a rolling A/V cart). In this case, you will see Device Missing messages on any configured port to which no device is currently connected. But in this situation, the condition is expected and no troubleshooting is needed. TIP: If you want to double-check which physical hardware device you are viewing within the software, try using the Locate feature. For details, see "Locating a Device" on page 96. Resolving a Device Mismatch Status Message If the physical device connected to a HAL port differs from the device configured to be on that HAL port, a Device Mismatch message displays on that port in the Hardware Workspace. For example, suppose your configuration states that a DR2 is located on DR Port 3 on the HAL, yet the HAL detects a DR1 on that physical port. The DR Port 3 in the Halogen Hardware Workspace displays an orange Device Mismatch message: Hover your cursor over the orange message to see what physical device HAL detects on that port: So what should you do? You have the option of reconnecting the physical devices to their proper ports (a major pain, yes?) or you can let the software take care of it for you. For details, see "Swapping Hardware Devices" on page 98. Resolving a Device Missing Status Message If a device is configured on a HAL port but no device is connected to that port, a Device Missing message displays on that port in the Hardware Workspace. For example, suppose your configuration states that a DR2 is located on DR Port 2 on the HAL, yet the HAL does not detect any device connected to the port. The DR Port 2 in the Hal- ogen Hardware Workspace displays an orange Device Missing message: To correct this problem, connect a device to the port that matches the configuration. If you think there is a device already connected, check the wiring and status on the device and also the status for the port the device is connected to. This status can be located in halogen in the hardware workspace or in the device property dialog. Resolving a Device Unexpected Status Message If a physical device is connected to a HAL port but no device is configured to be on that HAL port, a Device Unexpected message displays on that port in the Hardware Workspace. For example, suppose a device is connected 84

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2.
Verify that the EXPs, RADs and DRs are connected and configured properly. Look at the Hardware Work-
space. Are there any orange
Device Missing
,
Device Mismatch
, or
Device Unexpected
messages? If not,
congratulations! Everything is A-OK. If, however, one or more of these device messages are present, you
have a little extra troubleshooting work to do.
NOTE
:
It's possible that some of the ports on the HAL have been configured for devices that will be
connected sporadically (for example, RAD or DR devices on a rolling A/V cart). In this case, you
will see
Device Missing
messages on any configured port to which no device is currently connected.
But in this situation, the condition is expected and no troubleshooting is needed.
TIP
:
If you want to double-check which physical hardware device you are viewing within the soft-
ware, try using the Locate feature. For details, see "Locating a Device" on page 96.
Resolving a Device Mismatch Status Message
If the physical device connected to a HAL port differs from the device configured to be on that HAL port, a
Device Mismatch
message displays on that port in the Hardware Workspace. For example, suppose your con-
figuration states that a DR2 is located on DR Port 3 on the HAL, yet the HAL detects a DR1 on that physical
port. The DR Port 3 in the Halogen Hardware Workspace displays an orange
Device Mismatch
message:
Hover your cursor over the orange message to see what physical device HAL detects on that port:
So what should you do? You have the option of reconnecting the physical devices to their proper ports (a major
pain, yes?) or you can let the software take care of it for you. For details, see "Swapping Hardware Devices" on
page 98.
Resolving a Device Missing Status Message
If a device is configured on a HAL port but no device is connected to that port, a
Device Missing
message displays
on that port in the Hardware Workspace. For example, suppose your configuration states that a DR2 is located on
DR Port 2 on the HAL, yet the HAL does not detect any device connected to the port. The DR Port 2 in the Hal-
ogen Hardware Workspace displays an orange
Device Missing
message:
To correct this problem, connect a device to the port that matches the configuration. If you think there is a device
already connected, check the wiring and status on the device and also the status for the port the device is con-
nected to. This status can be located in halogen in the hardware workspace or in the device property dialog.
Resolving a Device Unexpected Status Message
If a physical device is connected to a HAL port but no device is configured to be on that HAL port, a
Device
Unexpected
message displays on that port in the Hardware Workspace. For example, suppose a device is connected
CHAPTER 3: Installing Your HAL System
84