LiftMaster CAPXM Installation Manual - English French Spanish Manufactured Pri - Page 10

Internet Requirements, CAPXM IS COMPATIBLE WITH ROUTERS USING

Page 10 highlights

INTRODUCTION PRE-INSTALL INSTALL NETWORK ACCESS CONTROL Internet Requirements WINheTnRseOleDctUinCgTaIrOouNter, use thPeRinEfo-rImNaStiToAn LbeLlow to ensure IcNomSpTaAtiLbiLlity. MODEL: CAPXM - Smart Video Intercom M NETWORK ACCESS CONTROL CAPXM can be connected to a router via a wired connection or Wi-Fi. LiftMaster recommends a minimum upload/download speed of 5Mbps for each CAPXM supporting video camera feeds. NOTE: This upload speed should be met when considering usage of other devices on the network like cameras and computers. CINAPTXRMOIDSUCOCMTPIOATNIBLE WITHPRREOU-ITNESRSTAULSILNG THE FOLLOWING Wi-Fi COMMUNICATION PROTOCOLS: • 802.11b • 802.11g • 802.11n @ 2.4 GHz INSTALCLAPXM WI-FI SECNUERTITWYOCORMKPATIBILIATYCCESS CONTROL • WPA3 Personal • WPA2 Personal (AES) INTRODUCTION PRE-INSTALL INSTALL NETWORK ACCESS CONTROL ADDITIONAL COMPATIBILITY CONSIDERATIONS: • DO NOT use Wi-Fi extender devices. These may introduce latency in the connection leading to choppy or loss of reliable video transmission. • If using a Wi-Fi signal strength tool or app, a continuous Wi-Fi signal strength connection of at least -65 DBM (numbers closer to zero are stronger strength) at the CAPXM must be guaranteed to ensure an acceptable connection to the local network. • Hidden network SSIDs are not supported. The network must be selectable from the CAPXM display. IN•• TWWRih-eFOni DncehUtweCcokrTiknIsgOrseNiqguniarlinsgtresnecgPothnRdinEarC-yIANaPuSXthMTeAnatdLicmaLtiinonmaordeen,owtesurepIcpNoomSrtmeTdeAn(ELd.gLa.tHleoatsetlstwaondbaarirsp,oaNrstEsWhTio-WFwi)nO. oRnKthe CAPXMAsCcrCeeEn.SS CONTROL • If two bars are not available, relocate the router, the antenna or use accessory WFAEXT (Wi-Fi Antenna Extension Kit - 15') to move the CAPXM antenna higher up or to a location resulting in two or more bars. 10

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10
Internet Requirements
When selecting a router, use the information below to ensure compatibility.
MODEL:
CAPXM - Smart Video Intercom M
CAPXM can be connected to a router via a wired connection or Wi-Fi. LiftMaster recommends a minimum upload/download speed of
5Mbps for each CAPXM supporting video camera feeds.
NOTE:
This upload speed should be met when considering usage of other devices on the network like cameras and computers.
PRE-INSTALL
NETWORK
INSTALL
ACCESS CONTROL
INTRODUCTION
CAPXM WI-FI SECURITY COMPATIBILITY
• WPA3 Personal
• WPA2 Personal (AES)
ADDITIONAL COMPATIBILITY CONSIDERATIONS
:
DO NOT use Wi-Fi extender devices. These may introduce latency in the connection leading to choppy or loss of reliable video transmission.
If using a Wi-Fi signal strength tool or app, a continuous Wi-Fi signal strength connection of at least -65 DBM (numbers closer to zero are
stronger strength) at the CAPXM must be guaranteed to ensure an acceptable connection to the local network.
Hidden network SSIDs are not supported. The network must be selectable from the CAPXM display.
• Wi-Fi networks requiring secondary authentication are not supported (E.g. Hotels and airport Wi-Fi).
When checking signal strength in CAPXM admin mode, we recommend at least two bars, as shown on the CAPXM screen.
If two bars are not available, relocate the router, the antenna or use accessory WFAEXT (Wi-Fi Antenna Extension Kit – 15') to move the
CAPXM antenna higher up or to a location resulting in two or more bars.
CAPXM IS COMPATIBLE WITH ROUTERS USING THE
FOLLOWING Wi-Fi COMMUNICATION PROTOCOLS:
• 802.11b
• 802.11g
• 802.11n @ 2.4 GHz