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HP Neverstop Laser MFP 1200 User Guide - Page 86

Clear jams from the output areas

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Clear jams from the output areas CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Lift the scanner. 2. Carefully grasp the jammed paper in the output bin area, and slowly pull it out of the printer. 3. Lower the scanner. 78 Chapter 9 Solve problems ENWW

Section	Page
Get started	9
Printer views	10
Printer front view	10
Printer back view	10
Control panel features	11
Base models	11
Wireless models	13
Control panel display features	15
Use the HP Smart app to print, copy, scan, and troubleshoot	17
Connect your printer	19
Connect to a wireless network with a router	20
Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS)	20
Connect your printer to a wireless network using HP printer software	20
Connect wirelessly without a router	21
Wireless settings	24
Connect to a wired (Ethernet) network	25
Configure your printer	27
Configure the printer using the HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)	28
Accessing and Using the Embedded Web Server (EWS)	28
Opening the HP Embedded Web Server (EWS) from the software (Windows 7)	28
Opening the HP Embedded Web Server (EWS) from a web browser	28
Opening the HP Embedded Web Server (EWS) when using a Wi-Fi Direct connection	29
Navigating the HP Embedded Web Server	29
Configure IP network settings	31
View or change network settings	31
Rename the printer on a network	31
Manually configure IPv4 TCP/IP parameters	31
Assign or change the system password using the HP Embedded Web Server	31
Change energy-conservation settings	32
Set the Sleep/Auto Off After Inactivity setting	32
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power	32
Set the Delay Shut Down setting	33
Update the firmware	34
Update the firmware using the Firmware Update Utility	34
Change the printer connection type (Windows 7)	35
Load media	37
Configure the input tray for different paper sizes	37
Load paper	40
Load and print envelopes	42
Load and print labels	44
Print	47
Print using a Windows computer	48
Select the paper type (Windows)	48
Manually print on both sides (Windows)	49
Print multiple pages per sheet (Windows)	49
Print using a Mac computer	50
Print with mobile devices	51
Copy	53
Make a copy	54
Copy identification card	55
Scan	57
Scan using the HP Smart App	58
Using the HP Smart App to scan from a Windows computer	58
Using the HP Smart App to scan from a Mac OS computer	58
Scan using the HP Scan software (Windows 7)	59
Manage toner, media, and parts	61
Check the toner level	62
Reload toner	63
Replace the imaging drum	66
Order supplies, media, and parts	69
Solve problems	71
HP support	72
Contact HP	72
Register printer	72
Additional warranty options	72
Additional information	73
Interpret control-panel light patterns	74
Restore the factory-set defaults	78
Printer does not pick up paper or misfeeds	79
Introduction	79
The product does not pick up paper	79
The product picks up multiple sheets of paper	79
Clear paper jams	80
Introduction	80
Jam locations	80
Frequent or recurring paper jams	81
Clear jams from the input tray	82
Clear jams from inside the product	84
Clear jams from the output areas	86
Improve print quality	87
Introduction	87
Reprint the document	87
Check the toner level	87
Update the printer firmware	87
Print from a different software program	87
Check the paper type and print quality settings for the print job	87
Check the paper type loaded in the printer	88
Check the paper type and print quality settings (Windows)	88
Check the paper type and print quality settings (OS X)	88
Visually inspect the imaging drum	89
Check paper and the printing environment	89
Step one: Use paper that meets HP specifications	89
Step two: Check the environment	89
Adjust Print Density	90
Resolving print quality problems	91
Improve copy and scan image quality	96
Introduction	96
Check the scanner glass for dirt and smudges	96
Check the paper settings	96
Optimize for text or pictures	97
Edge-to-edge copying	97
Solve wireless network problems	98
Introduction	98
Wireless connectivity checklist	98
Perform a wireless network diagnostic test	99
The printer does not print after the wireless configuration completes	99
The printer does not print, and the computer has a third-party firewall installed	100
The wireless connection does not work after moving the wireless router or printer	100
Cannot connect more devices to the wireless printer (Wi-Fi Direct)	100
The wireless printer loses communication when connected to a VPN	100
The network does not appear in the wireless networks list	101
The wireless network is not functioning	101
Reduce interference on a wireless network	101
Solve Ethernet connection problems	103
Printer specifications	105
Technical specifications	105
Supported operating systems	105
Printer dimensions	107
Power consumption, electrical specifications, and acoustic emissions	107
Operating-environment range	107
Warning icons	108
Laser Warning	109
Service and support	111
HP limited warranty statement	112
UK, Ireland, and Malta	114
Austria, Belgium, Germany, and Luxemburg	114
Belgium, France, and Luxemburg	115
Italy	116
Spain	116
Denmark	117
Norway	117
Sweden	117
Portugal	118
Greece and Cyprus	118
Hungary	118
Czech Republic	119
Slovakia	119
Poland	119
Bulgaria	120
Romania	120
Belgium and the Netherlands	120
Finland	121
Slovenia	121
Croatia	121
Latvia	121
Lithuania	122
Estonia	122
Russia	122
HP's Premium Protection Warranty: Neverstop Toner Reload Kit and HP Laser Imaging Drum limited warra ...	123
HP policy on non-HP supplies	124
HP anticounterfeit Web site	124
Data stored on the HP Toner Reload Kit and the HP Laser Imaging Drum	125
End User License Agreement	126
Customer self-repair warranty service	131
Customer support	132
Environmental product stewardship program	133
Protecting the environment	134
Ozone production	134
Power consumption	134
Paper use	135
Plastics	135
HP Neverstop printing supplies	135
Paper	135
Material restrictions	135
Battery information	136
Disposal of waste equipment by users (EU and India)	137
Electronic hardware recycling	137
Hardware recycling information (Brazil)	138
Chemical substances	138
Product Power Data per European Union Commission Regulation 1275/2008	138
SEPA Ecolabel User Information (China)	139
The regulation of the implementation on China energy label for printer, fax, and copier	139
Restriction of Hazardous Substances statement (India)	139
WEEE (Turkey)	139
The Table of Hazardous Substances/Elements and their Content (China)	140
Material Safety Data Sheet (MSDS)	140
EPEAT	141
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	142
For more information	144
Regulatory information	145
Regulatory statements	146
European Union Regulatory Notice	146
Regulatory model identification numbers	146
FCC regulations	146
Canada - Industry Canada ICES-003 Compliance Statement	146
Power cord instructions	147
Laser safety	147
Laser statement for Finland	148
Nordic Statements (Denmark, Finland, Norway, Sweden)	148
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kirgizstan, Russia)	149
Производитель и дата производства	149
Өндіруші жəне өндіру мерзімі	149
Местные представители	149
Жергілікті өкілдіктері	149
Wireless statements	150
FCC compliance statement—United States	150
Brazil ANATEL statement	150
Canadian statements	150
Products with 5 GHz Operation Industry of Canada	150
Exposure to Radio Frequency Radiation (Canada)	150
European Union regulatory notice	151
Notice for use in Russia	151
Mexico statement	151
Vietnam Telecom wired/wireless marking for ICTQC Type approved products	151