Epson TM-T20II Technical Reference Guide - Page 85

Cleaning the Printer, Cleaning the Thermal Head/Platen Roller

Page 85 highlights

Cleaning the Printer Chapter 4 Handling Cleaning the Printer Case Be sure to turn off the printer, and wipe the dirt off the printer case with a dry cloth or a damp cloth. CAUTION Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may damage or break the parts made of plastic and rubber. Cleaning the Thermal Head/Platen Roller Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain receipt print quality. Depending on the roll paper used, paper dust may stick to the platen roller and the paper may not be fed correctly. To remove the paper dust, clean the platen roller. Turn off the printer, open the roll paper cover, and clean the thermal elements of the thermal head/platen roller with a cotton swab moistened with an alcohol solvent (ethanol or IPA).  After printing, the thermal head can be very hot. Do not touch it and let it cool before you clean it. CAUTION  Do not damage the thermal head by touching it with your fingers or any hard object. 4 Thermal element of the thermal head Platen roller 85

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Chapter 4
Handling
85
4
Cleaning the Printer
Cleaning the Printer Case
Be s
u
re
t
o
tu
r
n
off
t
he pr
int
er, a
n
d w
i
pe
t
he d
i
r
t
off
t
he pr
int
er case w
it
h a dry clo
t
h or a damp
clo
t
h.
Cleaning the Thermal Head/Platen Roller
Epso
n
recomme
n
ds clea
ning
t
he
t
hermal head per
i
od
i
cally (
g
e
n
erally every 3 mo
nt
hs)
t
o
ma
int
a
in
rece
i
p
t
pr
int
q
u
al
it
y.
Depe
n
d
ing
o
n
t
he roll paper
u
sed, paper d
u
s
t
may s
ti
ck
t
o
t
he pla
t
e
n
roller a
n
d
t
he paper may
n
o
t
be fed correc
t
ly. To remove
t
he paper d
u
s
t
, clea
n
t
he pla
t
e
n
roller.
T
u
r
n
off
t
he pr
int
er, ope
n
t
he roll paper cover, a
n
d clea
n
t
he
t
hermal eleme
nt
s of
t
he
t
hermal
head/pla
t
e
n
roller w
it
h a co
tt
o
n
swab mo
i
s
t
e
n
ed w
it
h a
n
alcohol solve
nt
(e
t
ha
n
ol or IPA).
CAUTION
Never clean the product with alcohol, benzine, thinner, or other such solvents.
Doing so may damage or break the parts made of plastic and rubber.
CAUTION
After printing, the thermal head can be very hot. Do not touch it and let it cool
before you clean it.
Do not damage the thermal head by touching it with your fingers or any hard
object.
Thermal element of
the thermal head
Platen roller