Epson TM-T20II Technical Reference Guide - Page 84

If the cover cannot be opened, move the stuck auto cutter blade with, Remove the jammed paper.

Page 84 highlights

3 If the cover cannot be opened, move the stuck auto cutter blade with the following method. Remove the cutter cover by sliding toward the front. Cutter cover Indent Turn the knob in the direction of the arrow until the triangle mark is appeared in the opening. (This returns the cutter blade to the standby position.) Triangle Knob Attach the cutter cover. 4 Remove the jammed paper. 5 Close the roll paper cover and turn on the printer. 84

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84
3
If the cover cannot be opened, move the stuck auto cutter blade with
the following method.
Remove
t
he c
utt
er cover by sl
i
d
ing
t
oward
t
he fro
nt
.
T
u
r
n
t
he k
n
ob
in
t
he d
i
rec
ti
o
n
of
t
he arrow
unti
l
t
he
t
r
i
a
ng
le mark
i
s appeared
in
t
he ope
n
-
ing
. (Th
i
s re
tu
r
n
s
t
he c
utt
er blade
t
o
t
he s
t
a
n
dby pos
iti
o
n
.)
A
tt
ach
t
he c
utt
er cover.
4
Remove the jammed paper.
5
Close the roll paper cover and turn on the printer.
Cutter cover
Indent
Triangle
Knob