Brother International QL-810W Users Guide

Brother International QL-810W Manual

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  • Brother International QL-810W | Users Guide - Page 1
    User's Guide QL-810W QL-820NWB Read the Product Safety Guide first, then read the Quick Setup Guide for the correct setup procedure. After reading this guide, keep it in a safe place for quick reference. Version 05 ENG
  • Brother International QL-810W | Users Guide - Page 2
    Safety Guide 1 Quick Setup Guide 1 User's Guide 2 1 Printed manual in the box 2 PDF manual on the Brother support website This guide provides safety information; read it before you use the Label Printer. This guide provides basic information about using the Label Printer along with troubleshooting
  • Brother International QL-810W | Users Guide - Page 3
    following symbols are used throughout this guide: WARNING CAUTION Important Note Tells you what to do to avoid the risk of injury. Tells you about procedures you must follow to avoid minor personal injury or damage to the Label Printer. Indicates information or directions that should be followed
  • Brother International QL-810W | Users Guide - Page 4
    responsibility for applying CD/DVD labels. Brother accepts no responsibility for any loss or damage of data caused by the inappropriate use of CD/DVD labels.  Be careful not to drop the DK Roll.  DK Rolls use thermal paper and thermal film. Both the label and print will fade with sunlight and
  • Brother International QL-810W | Users Guide - Page 5
    2012 in this document represents all editions of Windows Server 2012 and Windows Server 2012 R2.  Not all models are available in all countries. ©2019 Brother Industries, Ltd. All rights reserved. iv
  • Brother International QL-810W | Users Guide - Page 6
    Cell Battery (QL-820NWB only 8 Turning Power On/Off...10 Setting LCD Language (QL-820NWB only 10 Setting the Time and Date (QL-820NWB only 10 LCD (QL-820NWB only) ...11 Screen ...11 LCD Settings ...12 2 Printing Using a Computer (P-touch Editor) 22 Installing the Software and Printer Drivers
  • Brother International QL-810W | Users Guide - Page 7
    Tab ...65 Management Tab ...65 Bluetooth Settings Tab (QL-820NWB only 66 Wireless LAN Tab...66 Applying Setting Changes to Multiple Label Printers 67 Changing Settings When Printing from a Mobile Device 68 5 Printing Labels Using P-touch Template 69 P-touch Template Operations...69 Preparation
  • Brother International QL-810W | Users Guide - Page 8
    ...106 Operation modes ...107 Transferring Data to the Label Printer 107 2-Color Printing Configuration ...108 Adjusting the Color Range...109 How to the Transfer Package File (.pdz) to Your Label Printer 145 11 How to Update P-touch Software 148 Updating P-touch Editor and P-touch Address Book
  • Brother International QL-810W | Users Guide - Page 9
    165 Cleaning the Label Outlet ...167 17 Troubleshooting 168 Overview...168 Printing Problems ...169 Network Setup Problems...174 Label Printer Cannot Print over the Network Label Printer Is Not Found on the Network Even after Successful Installation 176 Security Software Problems ...176 Checking
  • Brother International QL-810W | Users Guide - Page 10
    QL-820NWB ...180 Troubleshooting ...182 18 Product Specifications 183 Label Printer Specifications ...183 19 Notes on Using P-touch Transfer Manager 185 Notes on Creating Templates ...185 Notes on Transferring Templates ...185 Notes on Transferring Data Other Than Templates 186 20 Network
  • Brother International QL-810W | Users Guide - Page 11
    Section I Basic Operations I Setting Up the Label Printer 2 Printing Using a Computer (P-touch Editor) 22 Printing Using the Mobile Device 33 Changing the Label Printer Settings 37 Printing Labels Using P-touch Template 69 Other Functions 84
  • Brother International QL-810W | Users Guide - Page 12
    1 Setting Up the Label Printer 1 Parts Description Front QL-810W 12 11 1 1 1 1 13 2 3 4 6 1 Battery LED 2 Status LED 3 Power Button 4 Feed Button 5 Cutter Button 6 WPS Button 7 Wi-Fi LED 14 1 5 9 7 8 10 8 Wi-Fi Button 9 Editor Lite LED 10 Editor Lite
  • Brother International QL-810W | Users Guide - Page 13
    Up the Label Printer QL-820NWB 12 14 13 1 15 1 16 1 2 3 5 4 11 1 Indicator Display 2 Date Display 3 Time Display 4 Status LED 5 Power Button 6 Cutter Button 7 Menu Button 8 Cancel Button 9 Up Arrow Button 10 Down Arrow Button 11 OK Button 12 LCD 6 7 8 9 10 13 Label Output Slot
  • Brother International QL-810W | Users Guide - Page 14
    Up the Label Printer Rear QL-810W QL-820NWB 1 1 1 1 2 4 3 2 1 AC Adapter Port 2 USB Port 3 USB Host 4 LAN Port Important Before using the Label Printer, make sure you remove the Protective Sheet, as shown below: 1 Make sure that the Label Printer is turned Off. Hold the Label Printer by
  • Brother International QL-810W | Users Guide - Page 15
    Make sure the Stabilizer (1) slides into the notch of the Label Printer. 1 Note If using P-touch Editor, select the DK Roll size in [Paper Type] (Windows) / [Print Media] (Mac) drop-down list. For more information, see DK Label & Tape Guide which is included in the package or the How to Use P-touch
  • Brother International QL-810W | Users Guide - Page 16
    Setting Up the Label Printer d Close the DK Roll Compartment Cover. When you press the Power ( ) Button to turn the Label Printer On, the end of the DK Roll aligns automatically. 1 Important Do not leave any printed labels in the Label Printer. Doing so will cause the labels to jam. 6
  • Brother International QL-810W | Users Guide - Page 17
    Setting Up the Label Printer Connecting the AC Adapter 1 1 Connect the AC Adapter to the Label Printer and to the AC Power Cord. Then, plug the AC Power Cord into a grounded AC power outlet. The PA-BU-001 (optional Battery Unit) can also be used. 7
  • Brother International QL-810W | Users Guide - Page 18
    Setting Up the Label Printer Installing the Coin Cell Battery (QL-820NWB only) 1 1 A coin cell battery is used as a backup power supply to maintain the settings for the internal clock. Please note that battery power will be consumed even if the Label Printer is not in use. a The Label Printer has a
  • Brother International QL-810W | Users Guide - Page 19
    , wrap it with cellophane tape to prevent it from short-circuiting. (see illustration) 1 Cellophane tape 2 Coin Cell battery 1 2 • We recommend replacing the battery every two years. • If the clock resets while you are powering the Label Printer using the AC Power Cord, it is time to replace the
  • Brother International QL-810W | Users Guide - Page 20
    Label Printer Off. Important When turning the Label Printer Off, do not remove the battery or disconnect the AC Adapter until the orange Status LED turns Off. 1 1 Setting LCD Language (QL-820NWB and date can be changed. Select [Administration], and then select [Date Format] or [Time Format] to
  • Brother International QL-810W | Users Guide - Page 21
    3 WLAN icon : The network is connected correctly. : Your Label Printer is searching for the network. 4 Bluetooth icon : Bluetooth mode (flashing): Auto Reconnect function is On, and not connected. 5 Eco Charging icon (only appears when Battery Unit is installed) 6 Battery level (only appears when
  • Brother International QL-810W | Users Guide - Page 22
    display Note 1 While using the buttons on the Label Printer, do not send prints or change settings from your computer or other devices. LCD Settings 1 The settings for the LCD can be specified either by using the Label Printer or by using the Printer Setting Tool on a computer connected to the
  • Brother International QL-810W | Users Guide - Page 23
    Setting Up the Label Printer Using the buttons on the Label Printer, the following settings can be specified: Menu Title Sub title Settings 1 Description Settings Print Color 1 -6 Density (Black) -5 (2 colors) -4 -3 -2 -1 Adjust the density of the first color when using 2-color
  • Brother International QL-810W | Users Guide - Page 24
    off automatically when connected to an AC power outlet. Specify the period of time that passes before the Label Printer turns off automatically when powered by the Rechargeable Li-ion Battery. Set the contrast of the LCD. The higher the number, the stronger the contrast. Switch the backlight On
  • Brother International QL-810W | Users Guide - Page 25
    Menu Template Settings Title Template Mode Confirm Print Serialize Mode Serialize Reset Default Print Quantity Preset Template Sub title Settings On Off Description Select whether the template mode 1 starts when the Label Printer is turned on. Note In the template mode, you can replace
  • Brother International QL-810W | Users Guide - Page 26
    Title Sub title Settings Description Information Configuration Printer: Display the Label Printer 1 QL-820NWB information. ProgVer: *.** FontVer: *.** Memory: ***/8064kbytes Print All Configuration Start Back Print the Label Printer set-up information (missing dot test pattern
  • Brother International QL-810W | Users Guide - Page 27
    Setting Up the Label Printer Menu Title Administration Command Mode Date Format Time Format Language Unit Sub title Settings Description P-touch Template Select the type of command mode. 1 ESC/P Raster 1/
  • Brother International QL-810W | Users Guide - Page 28
    all device settings to their factory defaults. Templates and databases stored in the Label Printer are also deleted. Network Reset Reset Back Returns the communication settings to their factory defaults. Airplane Mode On If you select [On], the Label Printer is Off set to Airplane Mode
  • Brother International QL-810W | Users Guide - Page 29
    access points in the vicinity. WPS PIN Code Display the Label Printer's 8-digit pin code. Infra Manual Setting Display the SSIDs of wireless access points in the vicinity. After you select an SSID and press the OK Button, the password entry screen will appear. Push the Cancel Button several
  • Brother International QL-810W | Users Guide - Page 30
    is completed, the Label Printer automatically returns to the main screen. Note • Some settings may differ depending on the firmware (printer software). • If you want to reset the settings, use [Device settings] in the Printer Setting Tool to return all settings to their factory defaults. For more
  • Brother International QL-810W | Users Guide - Page 31
    Setting Up the Label Printer Setting the Menu Security 1 When setting the menu security, access to the Administration mode can be restricted by setting a password. 1 a Press the Menu, ▲, or ▼ Button to select the [Administration] menu, and then press the OK Button. b Select [Menu Security], press ▲
  • Brother International QL-810W | Users Guide - Page 32
    Mac: Printer Driver, P-touch Editor, P-touch Update Software, Printer Setting Tool and Wireless Device Setup Wizard Important QL-810W only: When printing with P-touch Editor, press and hold the P-touch Editor Lite Button until the green Editor Lite LED turns off. a Visit our website (install.brother
  • Brother International QL-810W | Users Guide - Page 33
    Using the Label Printer (QL-820NWB only) 1 Press the Menu and ▼ Buttons to select the [WLAN] menu, and then press the OK Button. Set [WLAN (On/Off)] to [On]. 2 Press the Menu and ▼ Buttons to select the [WLAN] menu, and then press the OK Button. 3 Press the ▼ Button to select the [Network Mode] menu
  • Brother International QL-810W | Users Guide - Page 34
    DIRECT- *****_QL-820NWB" where ***** is the last five digits of the product serial number). If required, enter the password (810*****/820***** where ***** is the last five digits of the product serial number). Note • You can change the Label Printer's network settings using the Printer Setting Tool
  • Brother International QL-810W | Users Guide - Page 35
    a First, write down the SSID (network name) and password (network key) of your Wi-Fi access point/router. b Connect the Label Printer and computer with a USB cable. c Configure the Infrastructure Mode settings of the Label Printer.  Using the Label Printer (QL-820NWB only) 1 Press the Menu and
  • Brother International QL-810W | Users Guide - Page 36
    !] appears on the LCD (QL-820NWB). Computers and mobile devices that are on the same network as the Label Printer will have access to the Label Printer. Note To change any other network settings, use the Printer Setting Tool. For more information, see Changing the Label Printer Settings on page 37
  • Brother International QL-810W | Users Guide - Page 37
    devices that are on the same network as the Label Printer will have access to the Label Printer. • The Label Printer will try to connect using WPS for two minutes. If the WPS Button (QL-810W) or OK Button (QL-820NWB) is pressed during that time, the Label Printer will continue trying to connect for
  • Brother International QL-810W | Users Guide - Page 38
    -pair cable for 10BASE-T or 100BASE-TX Fast Ethernet Network. Note Do not connect this product to any LAN connection that is subject to overvoltages. Bluetooth Connection (QL-820NWB only) 2 Important In order for the Label Printer and your Bluetooth-equipped computer or adapter to communicate
  • Brother International QL-810W | Users Guide - Page 39
    Printing Using a Computer (P-touch Editor) Connecting the Label Printer to a Barcode Scanner using Bluetooth (QL-820NWB only) 2 You can connect the Label Printer to a Barcode Scanner using a Bluetooth interface. 2 Note • Follow the recommendations of the manufacturer of your Bluetooth-equipped
  • Brother International QL-810W | Users Guide - Page 40
    software to the latest version. Prints address labels using an address database. Prints over wireless as well as wired connections. Specifies the Label Printer's device settings from a computer. Allows you to configure the Label Printer for a wireless network. Finds the Label Printer on your network
  • Brother International QL-810W | Users Guide - Page 41
    . Cutting Options 2 The cutting options allow you to specify how the item is fed and cut when it is printed. Use the printer driver to select the cutting option when printing from the computer. Label Cut Option Table Auto Cut Cut at end Image No Yes ABC ABC No No Yes Yes or No ABC
  • Brother International QL-810W | Users Guide - Page 42
    Printing Using a Computer (P-touch Editor) Attaching Labels 2 a Peel the backing from the label. b Position the label, and then press firmly from top to bottom with your finger to attach the label. 2 Note Labels may be difficult to attach to surfaces that are wet, dirty, or uneven. The labels
  • Brother International QL-810W | Users Guide - Page 43
    Using the Label Printer (QL-820NWB only) 1 Press the Menu and ▼ Buttons to select the [WLAN] menu, and then press the OK Button. Set [WLAN (On/Off)] to [On]. 2 Press the Menu and ▼ Buttons to select the [WLAN] menu, and then press the OK Button. 3 Press the ▼ Button to select the [Network Mode] menu
  • Brother International QL-810W | Users Guide - Page 44
    Wi-Fi settings screen of your mobile device, select the SSID of the Label Printer and enter the password. Note • The factory default SSID and password are as follows: SSID: "DIRECT-*****_QL-810W" or "DIRECT-*****_QL-820NWB" where ***** is the last five digits of the product serial number. (You can
  • Brother International QL-810W | Users Guide - Page 45
    Mode. Therefore, if you also connect your mobile device to the Label Printer using Infrastructure Mode, you can quickly transfer downloaded files (.blf files only). e Use the Barcode Scanner or the LCD (QL-820NWB only) to select the template that you want to print from the transferred file and
  • Brother International QL-810W | Users Guide - Page 46
    Printing Using the Mobile Device Attaching Labels 3 a Peel the backing from the label. b Position the label, and then press firmly from top to bottom with your finger to attach the label. Note Labels may be difficult to attach to surfaces that are wet, dirty, or uneven. The labels may peel off
  • Brother International QL-810W | Users Guide - Page 47
    compatible Brother printers. Before Using the Printer Setting Tool 4  Make sure the AC Adapter is connected to the Label Printer and to an AC power outlet, or a fully-charged battery is installed.  Make sure the printer driver has been installed correctly and you can print.  Connect this Label
  • Brother International QL-810W | Users Guide - Page 48
    Windows 10: Click Start > Brother > Label & Mobile Printer > Printer Setting Tool. The main window appears. 4 4 1 2 3 4 5 1 Printer Lists the connected Label Printers. 2 Communication Settings Specifies wired LAN (QL-820NWB only), wireless LAN and Bluetooth (QL-820NWB only) communication settings
  • Brother International QL-810W | Users Guide - Page 49
    . f Click [Exit] in the main window to finish specifying settings. Important Use the Printer Setting Tool to configure the Label Printer only when the Label Printer is waiting for the next print job. The Label Printer may malfunction if you try to configure it while it is handling a job. 39
  • Brother International QL-810W | Users Guide - Page 50
    Settings] in the Printer Setting Tool to specify or change the Label Printer communication information when connecting the Label Printer and computer with a USB cable or via a Bluetooth connection (QL-820NWB only). Not only can you change the communication settings for one Label Printer, but you can
  • Brother International QL-810W | Users Guide - Page 51
    that tab will not be applied to the Label Printer. 7 Settings Display/Change Area Displays the current settings for the selected Label Printer. For more information, see Mass Storage Mode (QL-820NWB only) on page 86. Important Clicking [Apply] applies all settings in all tabs to the Label Printer
  • Brother International QL-810W | Users Guide - Page 52
    to apply the settings to a Label Printer. For more information, see Mass Storage Mode (QL-820NWB only) on page 86. 4 Note Label Printer. To apply the settings to the Label Printer using this command file, use the mass storage mode. • Saved command files contain authentication keys and passwords
  • Brother International QL-810W | Users Guide - Page 53
    that are compatible with the selected Label Printer can be imported. • If the imported profile's IP address is set to [STATIC], change the IP address of the imported profile, if needed, so that it does not duplicate the IP address of an existing configured Label Printer on the network. • Export
  • Brother International QL-810W | Users Guide - Page 54
    box. Communication Settings • Network Settings on Power On Specifies the conditions for connecting via Wi-Fi when the Label Printer is turned on. QL-810W: Select [On by Default], [Off by Default] or [Keep Current State]. QL-820NWB: Select [Wireless LAN by Default], [Wired LAN by Default] or [Keep
  • Brother International QL-810W | Users Guide - Page 55
    Changing the Label Printer Settings Log (QL-820NWB only) • Log storage Selects whether to export the update log to the FTP server. • Log storage path of FTP server Enters the path to the folder on the FTP server where you want to export the log data. 4 4 45
  • Brother International QL-810W | Users Guide - Page 56
    Changing the Label Printer Settings Wired LAN (QL-820NWB only) / Wireless LAN Tabs 4 The following explains about the Wired LAN (QL-820NWB or [Ad-hoc]. • SSID (Network Name) Clicking [Search] displays the Authentication Method/Encryption Mode The supported encryption modes for the authentication
  • Brother International QL-810W | Users Guide - Page 57
    Changing the Label Printer Settings • User ID/Password You can specify settings only when LEAP, EAP-FAST, PEAP, EAP-TTLS or EAP-TLS is selected as the authentication method. In addition, with EAP-TLS, it is not necessary to register a password, but a client certificate must be registered. To
  • Brother International QL-810W | Users Guide - Page 58
    as follows: SSID: "DIRECT-*****_QL-810W" or "DIRECT-*****_QL-820NWB" where "*****" is the last five digits of the product serial number. (You can find the product serial number label in the DK Roll Compartment of the Label Printer.) The password: 810*****/820***** where ***** is the last five digits
  • Brother International QL-810W | Users Guide - Page 59
    Changing the Label Printer Settings Bluetooth Tab (QL-820NWB only) 4 The following explains about the Bluetooth Tab in the settings dialog box. Bluetooth Settings 4 • Visible to Other Devices Allows the Label Printer to be "discovered" by other Bluetooth devices. Available settings: [
  • Brother International QL-810W | Users Guide - Page 60
    Changing the Label Printer Settings Applying Setting Changes to Multiple Printers 4 a After applying settings to the first Label Printer, disconnect the Label Printer from the computer, and then connect the second Label Printer to the computer. b Select the newly connected Label Printer from the [
  • Brother International QL-810W | Users Guide - Page 61
    connection. Not only can you change the device settings for one Label Printer, but you can also apply the same settings to multiple Label Printer. When printing from a computer application, various printing settings can be specified from the printer driver; however, by using [Device Settings
  • Brother International QL-810W | Users Guide - Page 62
    to the Label Printer. To save the specified settings in a command file, select [Save in Command File] from the drop-down list. The saved command file can be used with the mass storage mode to apply the settings to a Label Printer. For more information, see Mass Storage Mode (QL-820NWB only) on
  • Brother International QL-810W | Users Guide - Page 63
    containing firmware version and device setting information. For QL-810W You can also print this report using the Cutter ( ) Button. For more information, see Confirming the Label Printer Settings on page 84. For QL-820NWB You can also print this report using the LCD menu. For more information
  • Brother International QL-810W | Users Guide - Page 64
    before the Label Printer turns off automatically when powered by the Rechargeable Li-ion Battery. Available settings: [None], [10/20/30/40/50/60 Minutes] Note Auto Power Off is disabled when connecting with wireless network, wired network (QL-820NWB only), or Bluetooth connection (QL-820NWB only
  • Brother International QL-810W | Users Guide - Page 65
    Changing the Label Printer Settings Advanced Tab 4 The following explains about the Advanced Tab in the settings dialog box. • Print Density (Black) Sets the density of black. Available settings: [+6/+5/+4/+3/+2/+1/0/-1/-2/-3/-4/-5/-6] • Print Density (Red) Sets the density of red. Available
  • Brother International QL-810W | Users Guide - Page 66
    Changing the Label Printer Settings Display Tab (QL-820NWB only) 4 The following explains about the Print Specifies whether a message appears before printing so that the number of copies can be confirmed. Available settings: [On], [Off] • Default Print Specifies the default value for the print
  • Brother International QL-810W | Users Guide - Page 67
    On to configure administrator mode. Set a 4-digit password that must be used in order to change the menu settings. Available settings: [Off], [On] • Unit (QL-820NWB only) Specifies the default unit. Available settings: [inch], [mm] • Language (QL-820NWB only) Selects the language of the LCD
  • Brother International QL-810W | Users Guide - Page 68
    Changing the Label Printer Settings Applying Setting Changes to Multiple Label Printers 4 a After applying settings to the first Label Printer, disconnect the Label Printer from the computer, and then connect the second Label Printer to the computer. b Select the newly connected Label Printer
  • Brother International QL-810W | Users Guide - Page 69
    connected to the Label Printer. Please note the available options and supplies may vary depending on your country. To specify or change P-touch Template functions, go to the Printer Setting Tool, and select [P-touch Template Settings]. Note 4 • P-touch template mode is also compatible with other
  • Brother International QL-810W | Users Guide - Page 70
    4 5 6 7 8 9 10 11 12 15 13 14 1 Default Command Mode Specifies the P-touch Template mode as the default mode. To change the mode, see the Management Tab on page 57. 2 Default Template Number Specifies a default template number that the Label Printer sets when it is turned on. If you do not want
  • Brother International QL-810W | Users Guide - Page 71
    Template Manual/Command Reference (English only) from the Brother support website at support.brother.com Label Printer. For more information, see Mass Storage Mode (QL-820NWB only) on page 86. 14 Cancel Cancels the settings and closes the dialog box. The settings will remain unchanged. 15 Default
  • Brother International QL-810W | Users Guide - Page 72
    with compatible Brother Label Printers. Before Using the Printer Setting Tool 4  Make sure the AC Adapter is connected to the Label Printer and to an AC power outlet, or a fully-charged battery is installed.  Make sure the printer driver has been installed correctly and you can print.  Connect
  • Brother International QL-810W | Users Guide - Page 73
    report containing firmware version and device setting information. For QL-810W You can also print this report using the Cutter ( ) Button. For more information, see Confirming the Label Printer Settings on page 84. For QL-820NWB You can also print this report using the LCD menu. For more information
  • Brother International QL-810W | Users Guide - Page 74
    the Label Printer turns off automatically when powered by the Rechargeable Li-ion Battery. Available settings: [None], [10/20/30/40/50/60 Minutes] Note Auto Power Off is disabled when connecting with the wireless network, wired network (QL-820NWB only), or Bluetooth connection (QL-820NWB only
  • Brother International QL-810W | Users Guide - Page 75
    Changing the Label Printer Settings Advanced Tab The following explains about the Advanced Tab in the settings dialog box. • Print Density (Black) Sets the density of black. Available settings: [+6/+5/+4/+3/+2/+1/0/-1/-2/-3/-4/-5/-6] • Print Density (Red) Sets the density of red. Available settings:
  • Brother International QL-810W | Users Guide - Page 76
    Changing the Label Printer Settings Bluetooth Settings Tab (QL-820NWB only) 4 The following explains about the Bluetooth mode. You can specify a setting only when [STATIC] is selected as [SSID/Network Key Generation]. • Display current settings Displays the current settings for Wireless Direct.
  • Brother International QL-810W | Users Guide - Page 77
    Changing the Label Printer Settings Applying Setting Changes to Multiple Label Printers 4 a After applying settings to the first Label Printer, disconnect the Label Printer from the computer, and then connect the second Label Printer to the computer. b Select the newly connected Label Printer
  • Brother International QL-810W | Users Guide - Page 78
    Changing the Label Printer Settings Changing Settings When Printing from a Mobile Device 4 If using a mobile device, change the settings as necessary using the application before printing. The settings that can be changed vary according to the application. Note Before connecting a mobile device, you
  • Brother International QL-810W | Users Guide - Page 79
    while printing. Note • P-touch template mode is also compatible with other input devices like a scale, testing machine, controller or a programmable logic device. • See the P-touch Template Manual/Command Reference for more information. You can download the latest versions from the Brother support
  • Brother International QL-810W | Users Guide - Page 80
    cable, and then turn on the Label Printer. b Start the Printer Setting Tool.  For Windows Vista / Windows 7 / Windows Server 2008 / Windows Server 2008 R2: From the Start button, click [All Programs] - [Brother] - [Label & Mobile Printer] - [Printer Setting 5 Tool].  For Windows 8 / Windows
  • Brother International QL-810W | Users Guide - Page 81
    Printing Labels Using P-touch Template Note • By default, printing begins when the code "^FF" is scanned from a barcode using a Barcode Scanner. (This can be changed with the settings highlighted by (A) in the previous image.) If [Received Data Size] is selected with the number of bytes setting, the
  • Brother International QL-810W | Users Guide - Page 82
    Printing Labels Using P-touch Template Connecting a Barcode Scanner (QL-820NWB only) 5 We recommend you use a reliable 1) models that support SPP or OPP profiles 5 Note • For P-touch Template mode, templates must first be downloaded from a computer to the Label Printer using P-touch Transfer
  • Brother International QL-810W | Users Guide - Page 83
    255 (for QL-820NWB) for any downloaded templates into the Label Printer but you will need to scan different barcodes in step f to select and print it. For more information, download the P-touch Template Manual/Command Reference (English only) from the Brother support website at support.brother.com
  • Brother International QL-810W | Users Guide - Page 84
    Template settings. The default P-touch Template settings are to print a single copy with [Auto Cut] turned [On]. For more information on P-touch Template Settings, download P-touch Template Manual/Command Reference (English only) from the Brother support website at support.brother.com [Select
  • Brother International QL-810W | Users Guide - Page 85
    Label Printer, you may be unable to create or print the barcode. • Depending on the Barcode Scanner models, some barcode symbols and protocols may not be supported by this Label Printer protocol requirements, especially for the label size and barcode position in the label to fit the maximum number
  • Brother International QL-810W | Users Guide - Page 86
    Template settings. The default P-touch Template settings are to print a single copy with [Auto Cut] turned [On]. For more information on P-touch Template Setting Tool, download P-touch Template Manual/Command 5 Reference (English only) from the Brother support website at support.brother.com [Select
  • Brother International QL-810W | Users Guide - Page 87
    Printing Labels Using P-touch Template g Scan a barcode that contains the data you want inserted into the barcode object in the selected downloaded template from step f. Example: (CODE128/9-digit) h Scan the "Begin printing" barcode to send the command to start printing. 5 i The barcode in the
  • Brother International QL-810W | Users Guide - Page 88
    a barcode as a keyword to find a record containing that keyword, and then insert that record into the template and print it out. Note • The Label Printer has reserved the leftmost column (field "A") of a downloaded linked database for this operation, therefore the keyword scanned from a barcode
  • Brother International QL-810W | Users Guide - Page 89
    Template settings. The default P-touch Template settings are to print a single copy with [Auto Cut] turned [On]. For more information on P-touch Template Setting Tool, download P-touch Template Manual/Command 5 Reference (English only) from the Brother support website at support.brother.com [Select
  • Brother International QL-810W | Users Guide - Page 90
    the keyword that was scanned. j Scan the "Begin printing" barcode to send the command to start printing. Note You can use P-touch Editor to create and print a label with a single barcode for steps i and j. Example: k The Label Printer will print the template with the data inserted from the database
  • Brother International QL-810W | Users Guide - Page 91
    Printing Labels Using P-touch Template Numbering (Serialized Number) Printing 5 Automatically increment text or barcodes in any downloaded template while printing. Note • This advanced operation can be applied to any of the P-touch Template mode basic operations. • You can automatically increment
  • Brother International QL-810W | Users Guide - Page 92
    Printing Labels Using P-touch Template Barcode Numbering (Serializing) 5  Procedure a Use P-touch Editor to create or open a template and select a barcode object that you want to automatically increment while printing. b With the cursor over a selected barcode object, right-click and select [
  • Brother International QL-810W | Users Guide - Page 93
    15 numbers and letters can be selected in each Numbering field. Printing with Numbering (Serializing) Advanced Operation 5 a Using P-touch Transfer Manager, transfer (from P-touch Editor) a template (label layout) to the Label Printer. For more information, see How to Use P-touch Transfer Manager
  • Brother International QL-810W | Users Guide - Page 94
    information, serial number, network settings information, and so on. (The printed information is different depending on the model.) a Turn on the Label Printer. b For QL-810W Press and hold the Cutter ( ) Button for more than one second to print the report. 6 For QL-820NWB 1 Press the Menu
  • Brother International QL-810W | Users Guide - Page 95
    window, select the [QL-810W]/[QL-820NWB] and right-click it. Click [Printer Properties]. b Select the [General] tab, then click the [Preferences...] button. c Select [Black/Red] from the [Paper Type] section. 6 For Mac a Click [File], and then select [Print]. The print screen appears. b Click
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    If printing in monochrome using a 2.4" (62 mm) Black/Red DK Roll, apply the settings as described above. Mass Storage Mode (QL-820NWB only) 6 Description 6 The mass storage feature allows you to send a file to the Label Printer using the USB interface, without installing a printer driver. This
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    Label Printer via USB. The Label Printer's mass storage area appears as a folder on the computer or device's screen. Note If the mass storage area does not appear automatically, refer to the operating instructions Bluetooth (QL-820NWB only) and Wi-Fi are not available while the Label Printer is
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    printed without using the printer driver. Note • JPEG images can be printed using the mass storage feature. • The Object Push Profile (OPP) is used for printing via a Bluetooth connection. • The Label Printer can be printed. (Limited to files with the .jpg extension.) 6  The maximum file size is 5
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    Other Functions Template Printing from the Label Printer Using the LCD menu (QL-820NWB only) 6 Transferred or preset templates can be printed only by the Label Printer using the LCD menu without connecting to a computer or mobile device.  When you print a template that is not linked to a database a
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    .  When [Off] is selected on the [Confirm Print] in the [Template Setting] menu A preset number of labels with the selected template is printed.  When [On] is selected on the [Confirm Print] in the [Template Setting] menu 1 The number of printing setting screen is displayed. Press ▲ or ▼ Button to
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    Other Functions Note • When you press the Menu Button once on the number of printing setting screen and then press the OK Button, you can check the Object in the Template. To return to the number of printing setting screen, press the Cancel Button or the OK Button. • When you press the Menu
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    Printing (Windows only) 6 When printing a large number of labels, printing can be distributed among multiple Label Printers. Because printing is performed at the same time, the total printing time can be reduced. Note • Printing can be distributed to Label Printers connected via a USB or network
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    Other Functions c Click the [Advanced] tab, select the [Distributed Printing] check box, and then click [Settings]. 6 93
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    multiple Label Printers are connected, you can find the Label Printer you want using its port name. The xxxxxxxxxxxx in BRNxxxxxxxxxxxx in the port name indicates the MAC address/Ethernet address of the Label Printer. The MAC address/Ethernet address can be checked by printing the Label Printer set
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    Distributed Printing Settings window. Setup is completed. h Click [OK] to start distributed printing. Note • It may not be possible to detect information for a Label Printer connected using a USB hub or print server. Before printing, enter the settings manually, and check if the Label Printer can
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    Section II Application II How to Use P-touch Editor 97 How to use P-touch Editor Lite (Windows only) 114 How to Use P-touch Transfer Manager and P-touch Library (Windows only) 123 Transferring Templates with P-touch Transfer Express (Windows only) 140 How to Update P-touch Software 148
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    Label Printer with your computer, install P-touch Editor and the printer driver. To download the latest driver and software, visit the Brother support website at support.brother create a new layout or open an existing layout. Note To change how P-touch Editor functions when it starts, click [Tools] -
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    How to Use P-touch Editor c Select one of the displayed options: 3 4 1 2 1 To create a new layout, double-click [New Layout], or click [New Layout] and then click [→] . 2 To create a new layout using a preset layout, double-click a category button, or select a category 7 button and then
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    -range of advanced tools and options. B A To print, click [File] - [Print] from the menu bar or click the [Print] icon (A). Before printing, configure the print settings in the Print screen. In addition, you can click the [Print] icon (B) to start printing without changing the printing settings. 99
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    screen display, print it as an image, and save it for future use. a Click the [Snap] mode selection button. The Description of Snap mode dialog box appears. 7 b Click [OK]. The Snap mode palette appears. Transferring Data to the Label Printer 7 To transfer data to the Label Printer, you must
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    touch Editor Printing Using a 2.4" (62 mm) Black/Red DK Roll 7 Apply the following settings when using the DK Roll (Sample) Tape 2.4" (62 mm) included with the label printer, or the DK-2251 continuous roll (sold separately). Configuring using P-touch Editor Express mode 7 a Select [Paper] then
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    the fill color] to edit the color to fill an enclosed area with. • Use [Changes the color of the line] to edit the color of the line. • Use [Changes the background color of the object] to edit the background color of the object. 7 a Click the illustration , then 7 the detailed item will appear
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    fill an enclosed area with. • Use [Changes the color of the line] to edit the color of the line. • Use [Changes the background color of the object] to edit the background color of the object. Note • The Black/Red Print density can be adjusted using the Printer Setting Tool. • You cannot select High
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    How to Use P-touch Editor Adjusting the Color Range, Brightness, and Contrast 7 a Open the P-touch Editor [Print] dialog box. b Click [Properties]. 7 c Select the [Basic] tab. d Set [Paper Type] to [Black/Red]. 104
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    How to Use P-touch Editor e Select the [Advanced] tab. f Set the [Brightness] and [Contrast]. (Possible setting range: -20 to +20) g Set the [Red Level]. (Possible setting range: -20 to +20) 7 105
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    How to Use P-touch Editor For Mac 7 Starting P-touch Editor 7 Double-click [Macintosh HD] - [Applications], and then double-click the [P-touch Editor] application icon. Note When using a Mac, you cannot transfer label data created using P-touch Editor to the Label Printer. 7 106
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    images. The Layout Window consists of the following sections: 1 2 7 3 7 4 1 Toolbar 2 Label Inspector 3 Object Inspector 4 Label Editing Area Transferring Data to the Label Printer 7 To transfer data to the Label Printer, you must use a Windows computer. For more information, see P-touch Transfer
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    to Use P-touch Editor 2-Color Printing Configuration The Label Printer is capable of 2-color printing. Configuring using P-touch Editor Standard mode a Select [2.4" Black/Red]. b Change the text, fill, and line colors, as necessary. 7 7 7 Note The Black/Red Print density can be adjusted using
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    How to Use P-touch Editor Adjusting the Color Range 7 a Open the P-touch Editor [Print] dialog box. b Click the [Detailed Settings] button. 7 c Set the [Red Level]. (Possible setting range: -20 to +20) 109
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    how to efficiently create labels from contacts using the P-touch Address Book. The screens may differ depending on your operating system. (P-touch Address Book is not supported in some languages.) Starting the P-touch Address Book 7 a Click [Start] - [All Programs] - [Brother P-touch] - [P-touch
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    . 2 Standard Toolbar Provides a group of frequently used commands (such as New Contact, Edit Contact, Find or Print). 3 Text Toolbar Used to adjust text attributes such as font size and alignment for text formatting. 4 Layout Style Selection View Displays layout styles stored in the folder. 5 Layout
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    How to Use P-touch Editor Creating a new contact This section explains how to create a new contact. a Click [File] - [New Contact], or click the New Contact The New Contact dialog box appears. b Enter the new contact information. 1 button. 2 7 7 1 New Contact Form Toolbar The following commands
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    you to insert an image for a contact from a file or a camera currently connected to the computer. The following file types are supported: • Bitmap (*.bmp, *.dib) • JPEG file (*.jpg, *.jpeg) • TIFF file (uncompressed) (*.tif) • GIF file (*.gif) • Icon (*.ico) • Windows Meta File (*.wmf, *.emf
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    only) 8 How to use P-touch Editor Lite (QL-810W only) (Windows only) 8 With P-touch Editor Lite, you can quickly create various simple label layouts without installing any drivers or software. P-touch Editor Lite is only supported when the Label Printer is connected using a USB cable. After the
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    factor for the Label View. You can also change the zoom factor by clicking or . Click to print normally or to print with options. Auto Cut: Each label is automatically cut after printing. Cut at end: Cuts labels after the last label is printed. Copies: Prints multiple copies of a label. 115
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    is displayed when the software is started. The width of label currently set is displayed on the left of the label image. When "Auto" is shown on the right, the length of label is automatically adjusted to the length of text. 8 To manually change the length and width of the label, move the pointer
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    incremented number or letter on each label. Click to the right of the Print button and click Print Options. Select the Numbering box and enter the number of labels for printing in the Count field. Click the Print button. Change Image Select the image and click Change Image to replace the current
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    .brother and installing it, the P-touch Editor Lite LAN program package is created on the desktop. Open the program package and copy it to the shared folder on the server. P-touch Editor Lite LAN on the server can be accessed by other network users to create labels, and print from QL-810W/820NWB
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    Label Printer. Inserts a new text box (convenient when creating labels containing both single and multiple lines of text). Inserts an image into your label Toolbar Icon / Click to change the font. Function Click to specify the font size. You can adjust the font size up or down one level
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    after the last label is printed. Copies: Prints multiple copies of a label. Printer Setup...: Displays a list of the connected Label Printers. Note • If multiple Label Printers are connected to the network, select the Label Printer to print with. A list of the Label Printers connected to the
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    is displayed when the software is started. The width of label currently set is displayed on the left of label image. When "Auto" is shown on the right, the length of label is automatically adjusted to the length of text. 8 To manually change the length and width of the label, move the pointer to
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    incremented number or letter on each label. Click to the right of the Print button and click Print Options. Check the Numbering box and enter the number of labels for printing in the Count field. Click the Print button. Change Image Select the image and click Change Image to replace the current
  • Brother International QL-810W | Users Guide - Page 133
    data to the Label Printer, and then P-touch Template sends text data that will be inserted into the template and printed. For more information on P-touch Template, download the P-touch Template Manual/Command Reference (English only) from the Brother support website at support.brother.com [Select
  • Brother International QL-810W | Users Guide - Page 134
    you select a folder, the templates in the selected folder appear in the template list. If you select a Label Printer, the current templates and other data stored in the Label Printer appear. 5 Template List Displays a list of templates in the selected folder. 6 Preview Displays a preview of the
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    ) Backup Function Transfers templates and other data from the computer to the Label Printer. Changes the file type of the data to be transferred to other applications. Select "BLF" for the filename extension when printing the label using Mass Storage Mode (USB), or when transferring the data using
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    , databases and images from the computer to the Label Printer. a Connect the computer and the Label Printer via USB and turn on the Label Printer. The Label Printer model name appears next to a printer icon in the folder view. If you select the Label Printer in the folder view, the current templates
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    810W: 99 QL-820NWB: 255 Restriction details 9  Each template can contain a maximum of 50 objects.  Only *.csv files can be transferred.  Each *.csv file can contain a maximum of 65000 records.  Only *.bmp files can be transferred.  Monochrome *.bmp files are recommended.  The size limit is
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    and P-touch Library (Windows only) Note You can confirm the available space in the transfer file memory by printing the Printer Setting Report. For more information, see Confirming the Label Printer Settings on page 84. See [ROM FREE] in the report for the available space 1. 1 The available space
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    in the Label Printer on page 131. f To change the names of templates or other data that you want to transfer, click the item you want, and then type the new name. The number of characters used for the template names may be limited depending on the Label Printer model. Note The LCD (QL-820NWB only
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    data that you want to transfer, and then click [Transfer]. A confirmation message appears. Note • You can also transfer individual items to the Label Printer without adding them to a folder. Select the template or other data that you want to transfer, and then click [Transfer]. • Multiple items
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    not be transferable between different models. a Connect the computer and the Label Printer and turn on the Label Printer. The Label Printer model name appears next to a printer icon in the folder view. If you select the Label Printer in the folder view, the current templates and other data stored in
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    all templates or other data saved on the Label Printer. a Connect the computer and the Label Printer and turn on the Label Printer. The Label Printer model name appears next to a printer icon in the folder view. b Right-click the Label Printer, and then select [Delete All]. 9 A confirmation message
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    created using P-touch Editor, in the BLF or PDZ format. You can transfer these files in this format to a Label Printer over a network, from a computer or mobile device. You can also print files in BLF format from mass storage mode. a Create the template using P-touch Editor, and then transfer it to
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    only) P-touch Library 9 This program allows you to manage and print P-touch Editor templates. Starting P-touch Library 9  For Windows Vista For Windows 10: From the Start button, click [P-touch Library 2.2] under [Brother P-touch]. When P-touch Library starts, the Main window appears. Main window
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    list. Explanations of the Toolbar Icons Icon Button name Function Open Opens the selected template. Print Search Prints the selected template with the Label Printer. Allows you to search for templates registered to P-touch Library. Display Style Changes the file display style. 9 135
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    How to Use P-touch Transfer Manager and P-touch Library (Windows only) Opening and Editing Templates 9 Select the template you want to open or edit, and then click [Open]. The program associated with the template starts so that you can edit the template. 9 136
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    How to Use P-touch Transfer Manager and P-touch Library (Windows only) Printing Templates 9 Select the template you want to print, and then click [Print]. The connected Label Printer prints the template. 9 137
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    . Search for a template by specifying the file name. Search for a template by specifying the file type. Search for a template by specifying the file size. Search for a template by specifying the file date. c Click [Begin Search]. The search begins. The search result is displayed on the screen. 138
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    How to Use P-touch Transfer Manager and P-touch Library (Windows only) d Close the Search dialog box. To confirm the search results, click [Search Results] in the folder view. Note You can register templates to P-touch Library by dragging and dropping them into the [All Contents] folder or to the
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    templates to a Label Printer. Important • The printer driver must be installed before using Transfer Express. • P-touch Transfer Express is available only in English. a You can download the latest P-touch Transfer Express from the Brother support website at support.brother.com [Select your
  • Brother International QL-810W | Users Guide - Page 151
    Manager window. • For Windows 10: The template can also be transferred to P-touch Transfer Manager by clicking the Start button, then click [Brother P-touch] - [P-touch Transfer Manager 2.2] to start P-touch Transfer Manager, and then dragging the .lbx file to the P-touch Transfer Manager window
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    Transferring Templates with P-touch Transfer Express (Windows only) Saving the Template as a Transfer Package File (.pdz) 10 To create a file in a format that can be used by P-touch Transfer Express, save the template as a Transfer Package file (.pdz). a In the folder view, select [Configurations].
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    touch Transfer Express (Windows only) c Click [File] - [Save Transfer File]. Important The [Save Transfer File] button appears only if the Label Printer is disconnected from the computer or offline. Note • If you click [Save Transfer File] after selecting [Configurations] or a created folder, all
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    Transferring Templates with P-touch Transfer Express (Windows only) Distributing the Transfer Package File (.pdz) and P-touch Transfer Express to the User 10 Note If the user already has P-touch Transfer Express downloaded, it is not necessary for the administrator to send the Transfer Express
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    , the user can transfer the Transfer Package file (.pdz) to the Label Printer. Important Do not turn off the power when transferring templates. a Turn on the Label Printer. b Using a USB cable, connect the Label Printer to the computer. c Double-click [PtTrExp.exe], which was received from
  • Brother International QL-810W | Users Guide - Page 156
    Transferring Templates with P-touch Transfer Express (Windows only) 2 When there are either multiple or no Transfer Package files (.pdz) within the folder containing [PtTrExp.exe], click [Browse]. Select the Transfer Package file you want to transfer, and then click [Open]. 10 Click [Transfer]. 146
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    Transferring Templates with P-touch Transfer Express (Windows only) Click [Yes]. The transfer of the Transfer Package file begins. e Click [OK]. 10 The transfer of the Transfer Package file is completed. 147
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    latest available version using the P-touch Update Software. Note • The actual software and the contents of this manual may differ. • Do not turn off touch Editor and P-touch Address Book, install the printer driver. For Windows 11 a Start the P-touch Update Software.  For Windows Vista / Windows 7 /
  • Brother International QL-810W | Users Guide - Page 159
    How to Update P-touch Software b Click the [Computer software update] icon. c Select the [Printer] and [Language], select the check boxes next to Cable Label Tool and P-touch Editor, and then click [Install]. 11 d A message appears indicating that the installation has finished. 149
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    also be used to start P-touch Update Software: Double-click [Macintosh HD] - [Applications] - [P-touch Update Software], and then double-click the [P-touch Update Software] application icon. b Click the [Computer software update] icon. 11 c Select the [Printer] and [Language], select the check box
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    you must install the printer driver. • Do not turn off the power when transferring data or updating firmware. • If another application is running, exit the application. For Windows 11 a Turn on the Label Printer and connect the USB cable. b Start the P-touch Update Software.  For Windows Vista
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    How to Update P-touch Software c Click the [Machine update] icon. d Select the [Printer], make sure that The machine is connected correctly. message appears, and then click [OK]. 11 152
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    The firmware update begins. Important 11 Do not turn off the Label Printer or disconnect the cable during the update process. For Mac 11 a Turn on the Label Printer and connect the USB cable. b Double-click the [P-touch Update Software] icon on the desktop. Note The following method can also be
  • Brother International QL-810W | Users Guide - Page 164
    How to Update P-touch Software c Click the [Machine update] icon. d Select the [Printer], make sure that [The machine is you want to update to, and then click [Transfer]. Important Do not turn off the Label Printer or disconnect the cable during data transfer. f Check the content you want to update,
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    Section III Network Introduction Changing Your Label Printer Network Settings Web Based Management III 156 157 160
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    12 Your Label Printer can be shared on an IEEE 802.11b/g/n wireless network or Ethernet 10BASE-T/100BASETX Auto Negotiation wired network (QL-820NWB only) using the internal network print server. The print server supports various functions and methods of connection on a network supporting TCP/IP
  • Brother International QL-810W | Users Guide - Page 167
    website at support.brother.com. • If using firewall, anti-spyware, or antivirus software, temporarily disable them. When you are sure that you can print, re-enable them. • The node name appears in the current BRAdmin Light window. The default node name of the print server in the Label Printer is
  • Brother International QL-810W | Users Guide - Page 168
    Changing Your Label Printer Network Settings c Double-click the unconfigured device. Note If you ], [Subnet Mask], and [Gateway] settings (if needed) for your print server. e Click [OK]. f If you have set the IP address up correctly, the Brother print server appears in the device list. 13 158
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    antivirus software, temporarily disable them. When you are sure that you can print, re-enable them. • The node name appears in the current BRAdmin Professional window. The default node name is "BRWxxxxxxxxxxxx" or "BRNxxxxxxxxxxxx". ("xxxxxxxxxxxx" is based on Label Printer's MAC Address / Ethernet
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    operations are available:  Displaying your Label Printer status information  Changing network settings, such as TCP/IP information  Displaying software version information of the Label Printer and print server  Changing network and Label Printer configuration details Note We recommend Microsoft
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    is displayed on the printer settings page. The NetBIOS name assigned is the first 15 characters of the node name and by default it appears as "BRNxxxxxxxxxxxx" where "xxxxxxxxxxxx" is the Ethernet address. b You can now change the print server settings. Note Setting a password We recommend setting
  • Brother International QL-810W | Users Guide - Page 172
    IV Resetting the Label Printer 163 Maintenance 165 Troubleshooting 168 Product Specifications 183 Notes on Using P-touch Transfer Manager 185 Network Terms and Information 187 List of Barcodes for the P-touch Template Function 196 Using the Optional Battery Unit (Rechargeable Li
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    Using the Label Printer Buttons (QL-810W only) 15 To reset the Label Printer, perform the following procedure. a Confirm that the Label Printer is turned LCD menu (QL-820NWB only) You can reset the following settings using the LCD menu:  Printer settings  User setting  Network settings For more
  • Brother International QL-810W | Users Guide - Page 174
    can use the Printer Setting Tool from a computer to perform the following operations for the Label Printer:  Deleting the templates and databases  Resetting communication settings  Resetting printer settings to factory settings For more information, see Changing the Label Printer Settings on page
  • Brother International QL-810W | Users Guide - Page 175
    or damage the case of your Label Printer. Cleaning the Print Head 16 The DK Roll (thermal recording paper type) used with the machine is designed to clean the print head automatically. When the DK Roll passes the print head during printing and label feeding, the print head is cleaned. Cleaning the
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    edge (A) of the Cleaning Sheet into the printing unit. Note The printed side of the Cleaning Sheet should be facing upwards. e Close the DK Roll Compartment Cover and turn on the Label Printer. f Press the Feed ( ) Button (QL-810W) or the Cutter ( ) Button (QL-820NWB) for more than one second. The
  • Brother International QL-810W | Users Guide - Page 177
    Maintenance Cleaning the Label Outlet 16 16 If a label causes the machine to jam due to adhesive residue attached to the label outlet, clean the label outlet with a cloth. Use a slightly damp cloth on difficult to remove adhesive, if necessary. 167
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    Label Printer to an AC power outlet or install the battery. For more information, see Connecting the AC Adapter on page 7.  Remove all protective packaging from the Label Printer.  Install and select the correct printer driver. For more information, see Installing the Software and Printer Drivers
  • Brother International QL-810W | Users Guide - Page 179
    is still a problem, contact your Brother dealer. • If the Label Printer is connected via a USB hub, try connecting it directly to the computer. If not, try connecting it to another USB port. • If using P-touch Editor, select the DK Roll size in [Paper Type] (Windows) / [Print Media] (Mac) drop
  • Brother International QL-810W | Users Guide - Page 180
    17 further assistance, contact Brother Customer Service. You can reset the Label Printer using the Printer Setting Tool from a computer. For more information, see Changing the Label Printer Settings on page 37. For QL-810W You can reset the Label Printer using the Printer Buttons. For more
  • Brother International QL-810W | Users Guide - Page 181
    Troubleshooting Problem Solution When printing via the USB cable, the • Is the Label Printer set for sequential printing? Label Printer repeatedly pauses and If so, set print mode to buffered printing. then continues printing. For Windows Vista / Windows Server 2008: 17 Open printer
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    choose [Basic] from the print options pop-up menu. Lines appear in areas with a high red 1 Remove the DK Roll from the Label Printer. density level. 2 Close the DK Roll Compartment Cover completely. 3 Press and hold the Editor Lite Button (QL-810W) or Cancel Button (QL820NWB) for more than five
  • Brother International QL-810W | Users Guide - Page 183
    Troubleshooting Problem I want to feed the label. Solution For QL-810W Press the Feed ( ) Button for one second. For QL-820NWB 17 Press the Cutter ( ) Button for one second, or press the Menu Button to select [Feed Start] from [Feed] menu. [Die-Cut Feed Setting] from [
  • Brother International QL-810W | Users Guide - Page 184
    Troubleshooting Network Setup Problems 17 Problem Solution You are using security software  Confirm your settings in the installation dialog box. 17  Allow access when the security software alert message appears during the Label Printer installation. Your security settings (SSID/Network
  • Brother International QL-810W | Users Guide - Page 185
    Troubleshooting Problem Solution Your Label Printer is not connected  Check that the Label Printer is in the mode you want to connect to. correctly to the network  If the Label Printer is still not connected, please try the following. • For Wi-Fi connection 17 For QL-810W (flashes once
  • Brother International QL-810W | Users Guide - Page 186
    Troubleshooting Label Printer Cannot Print over the Network Label Printer Is Not Found on the Network Even after Successful Installation 17 Problem You are using security software Your Label Printer is not assigned with an available IP address Your previous printing job failed Solution 17 See
  • Brother International QL-810W | Users Guide - Page 187
    17 Problem Solution I do not know the version number of You can use the following procedure. the firmware for the Label Printer. For QL-810W 1 Turn your Label Printer on. 2 Press and hold the Cutter ( ) Button for several seconds to print the report. (Use 2.4" (62 mm) DK Roll) For QL-820NWB
  • Brother International QL-810W | Users Guide - Page 188
    Troubleshooting LED Indications The indicators light and flash to indicate the Label Printer's status. or or or Indicator is lit in the color shown or or or Indicator is flashing in the color shown Indicator can be off, lit or flashing in any color Indicator is off QL-810W Status LED
  • Brother International QL-810W | Users Guide - Page 189
    Troubleshooting Status LED Editor Lite LED Wi-Fi LED Battery LED Condition The DK Roll Compartment Cover is open. opened while the Label Printer is in use. No media error Incorrect media error Communication command error Two-color media high resolution printing error The battery is charging. •
  • Brother International QL-810W | Users Guide - Page 190
    Troubleshooting Status LED Editor Lite LED Wi-Fi LED Battery LED Cutter error (Twice for 2 seconds) System error QL-820NWB Condition 17 17 Status LED → → Condition Power Off Power On Feeding Mode Printing Mode Mass storage mode Forward/reverse roller rotation mode Cutting Mode Cleaning
  • Brother International QL-810W | Users Guide - Page 191
    Troubleshooting Status LED Condition End of DK Roll Feed error Transmission error 17 Database search error Access point search error Access point connection error Security error (Once for 2 seconds) No template selected The DK Roll Compartment Cover is opened while the Label Printer is
  • Brother International QL-810W | Users Guide - Page 192
    Troubleshooting Problem Received data in buffer Head is cooling down Label Printer is in boot mode DK Roll errors I want to reset an error 17 Solution Print data is saved in the buffer. If the Label Printer has not received 17 the complete data, printing will not start. Turn off the Label Printer
  • Brother International QL-810W | Users Guide - Page 193
    Label Printer Specifications 18 Model Name Size QL-810W QL-820NWB 18 printing, max. 0.9"/sec (24 mm/sec) Battery: max. 6.9"/sec (176 mm/sec) / For Battery: max. 6.9"/sec (176 mm/sec) / For two color printing, max. 0.6"/sec (15 mm/sec) two color printing, max. 0.6"/sec (15 mm/sec) Actual print
  • Brother International QL-810W | Users Guide - Page 194
    Li-ion Battery Unit (PA-BU-001): Off/10/20/30/40/50/60 Minutes AC Adapter (PA-AD-001A): Off/10/20/30/40/50/60 Minutes (To change the Auto Power-off setting, see Changing the Label Printer Settings on page 37.) (To change the Auto Power-off setting, see Changing the Label Printer Settings on
  • Brother International QL-810W | Users Guide - Page 195
    are loaded in the Label Printer. As a result, the printed label may differ from the image of the template created in P-touch Editor.  Depending on the text object setting, the character size may be automatically reduced or some of the text may not be printed. If this occurs, change the text object
  • Brother International QL-810W | Users Guide - Page 196
    order of fields in a database is changed and only the database (.csv file) is transferred to update it, the database may not link correctly with the template. In addition, the first line of data in the transferred file must be recognized by the Label Printer as "field names".  Logos, symbols, and
  • Brother International QL-810W | Users Guide - Page 197
    Terms and Information 20 Supported Protocols and Security Features 20 Interface Wireless IEEE 802.11b/g/n (Infrastructure Mode) IEEE 802.11g/n (Wireless Direct Mode) Ethernet Ethernet 10BASE-T/100BASE-TX Auto Negotiation (QL-820NWB only) Network Protocol (IPv4) ARP, RARP, BOOTP, DHCP
  • Brother International QL-810W | Users Guide - Page 198
    will find basic information about the advanced network features of the Label Printer, along with general networking and common terms. The supported protocols and network features differ depending on the model you are using. Types of Network Connections 20 Peer-to-Peer printing using TCP/IP 20 In
  • Brother International QL-810W | Users Guide - Page 199
    job is to control the printing of all print jobs. 20 Network printer (your Label Printer) 1 Client computers 2 Also known as "Server" or "Print server" 3 TCP/IP or USB  In a larger network, we recommend using a Network Shared printing environment.  The "server" or the "print server" must use the
  • Brother International QL-810W | Users Guide - Page 200
    Label Printer in a networked TCP/IP environment, you must configure its IP address and subnet mask. The IP address you assign to the print server must be on the same logical network the gateway address is set to 0.0.0.0. By default, the APIPA protocol is enabled. To disable the APIPA protocol, use
  • Brother International QL-810W | Users Guide - Page 201
    knows where to direct data that arrives at the gateway. If a destination is located on an external network, the router transmits data to the external network. If your network communicates with other networks, you may need to configure the Gateway IP address. If you do not know the Gateway IP address
  • Brother International QL-810W | Users Guide - Page 202
    network 20 A personal wireless network is a small network, for example using your Label Printer in a wireless network at home, without IEEE 802.1x support. To use your Label Printer in an IEEE 802.1x supported wireless network PSK), which enables the Brother wireless printer to associate with access
  • Brother International QL-810W | Users Guide - Page 203
    . Authentication and Encryption methods for an enterprise wireless network 20 An enterprise wireless network is a large network with IEEE 802.1x support. If you configure your printer in an IEEE 802.1x supported wireless network, you can use the following authentication and encryption methods
  • Brother International QL-810W | Users Guide - Page 204
    been developed by Funk Software and Certicom. EAP-TTLS creates a similar encrypt SSL tunnel to PEAP, between a client and an authentication server, for sending a user ID and password. EAP-TTLS provides mutual authentication between the server and the client. The printer supports the following inner
  • Brother International QL-810W | Users Guide - Page 205
    Network Terms and Information Encryption methods 20  TKIP TKIP (Temporal Key TKIP+AES TKIP+AES TKIP+AES TKIP+AES TKIP+AES User ID and password 20 The following security methods support a user ID less than 64 characters and a password less than 32 characters in length:  LEAP  EAP-FAST 
  • Brother International QL-810W | Users Guide - Page 206
    Template function is described below. For more information on specifying the various settings, see Printing Labels Using P-touch Template on page 69. Before connecting the Barcode Scanner to this Label Printer, make sure that the Barcode Scanner settings match the settings in the P-touch Template
  • Brother International QL-810W | Users Guide - Page 207
    the P-touch Template Function List of Barcodes for Specifying Settings 21 For more information about using these barcodes for specifying the Label Printer settings, see Printing Labels Using P-touch Template on page 69. Note • When using the barcodes in this list, set "Trigger for P-touch Template
  • Brother International QL-810W | Users Guide - Page 208
    List of Barcodes for the P-touch Template Function  For entering numbers 1 1 21 3 21 5 21 7 21 9 21 00 21  Preset template number Preset template 1 21 Preset template 3 21 2 21 4 21 6 21 21 8 21 0 21 Preset template 2 21 Preset template 4 21 198
  • Brother International QL-810W | Users Guide - Page 209
    21 21 21 1 These are used when specifying the number of copies printed and when selecting a template number. Scan barcodes to specify a three-digit change settings, scan the "Number of copies" barcode again when changing the number of copies or scan the "Select template" barcode again when changing
  • Brother International QL-810W | Users Guide - Page 210
    , and it turns off when the Battery Unit is fully charged. For QL-820NWB, the Battery Power is shown on the LCD. 22 Note If the Battery Unit is not fully charged and you use the Label Printer to print, feed, or perform another operation, the Battery Unit temporarily stops charging, and continues
  • Brother International QL-810W | Users Guide - Page 211
    If the Label Printer is used to print, feed, or perform another operation when both the battery is installed and the AC Adapter is connected, the charging may stop even if the battery is not fully charged. When the operation to the printer stops, the battery continue to charge. • For QL-820NWB, the
  • Brother International QL-810W | Users Guide - Page 212
    Using the Optional Battery Unit (Rechargeable Li-ion Battery included) Product Specifications Rechargeable Li-ion Battery Unit Size: approx. 4.92" (W) x 7.76" (D) x 2.72" (H) (125 mm (W) x 197 mm (D) x 69 mm (H)) Weight: approx. 1.31 lb (0.59 kg) Voltage: 14.4 V Capacity: 1750 mAh Charging/
  • Brother International QL-810W | Users Guide - Page 213
    Barcode Scanner (Optional: PA-BR-001) (QL-820NWB only) 23 P-touch template mode provides operations for inserting data into text and barcode objects in a downloaded template from a Barcode Scanner to the connected Label Printer. Because the Brother Barcode Scanner (optional: PA-BR-001) has been
  • Brother International QL-810W | Users Guide - Page 214
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User’s Guide
QL-810W
QL-820NWB
Read the
Product Safety Guide
first, then read the
Quick Setup Guide
for the correct
setup procedure.
After reading this guide, keep it in a safe place for quick reference.
Version 05
ENG