Brother International HL-L3230CDW Online Users Guide HTML - Page 246
Error Messages, Cause, Action, Username, Password, Authentication, Setting, Cancel Print
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Home > Troubleshooting > Network Problems > Error Messages Error Messages Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the table. HL-L3210CW/HL-L3230CDN/HL-L3230CDW Error Messages Authentication Error, contact your administrator. Connection Error Connection Fail File Access Error, contact your administrator. Log Access Error No Device Cause Action Your authentication setting for the Store Print Log to Network feature is not correct. • Make sure the Username and Password in Authentication Setting are correct. If the username is part of a domain, enter the username in one of the following styles: user@domain or domain\user. • Make sure the SNTP time server settings are configured correctly so the time matches the time used for authentication by Kerberos or NTLMv2. Other devices are trying to connect to the Wi-Fi Direct network at the same time. Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the Wi-Fi Direct settings again. The Brother machine and your mobile • device cannot communicate during the Wi-Fi Direct network • configuration. • Move the mobile device closer to your Brother machine. Move your Brother machine and the mobile device to an obstruction-free area. If you are using the PIN Method of WPS, make sure you have entered the correct PIN. The Brother machine cannot access the destination folder for the Store Print Log to Network feature. • Make sure the stored directory name is correct. • Make sure the stored directory is write-enabled. • Make sure the file is not locked. In Web Based Management, you have selected the Cancel Print option in the Error Detection Setting of Store Print Log to Network. Wait for about 60 seconds until this message disappears from the LCD. When configuring the Wi-Fi Direct • Make sure your machine and network, the Brother machine cannot mobile device are in the Wi-Fi find your mobile device. Direct mode. • Move the mobile device closer to your Brother machine. • Move your Brother machine and the mobile device to an obstruction-free area. • If you are manually configuring the Wi-Fi Direct network, make sure you have entered the correct password. • If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile 241