Blackberry 9500 User Guide - Page 240

View a diagnostic report, Set a default recipient for diagnostic reports, Diagnostics Test

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User Guide Diagnostic reports 3. Click Diagnostics Test. 4. Press the Menu key. 5. Click Run. View a diagnostic report 1. In the device options, click Mobile Network. 2. Press the Menu key. 3. Click Diagnostics Test. 4. Highlight a report. 5. Press the Menu key. 6. Click View Report. Submit a diagnostic report 1. In the device options, click Mobile Network. 2. Press the Menu key. 3. Click Diagnostics Test. 4. Highlight a report. 5. Press the Menu key. 6. Click Email Report or PIN Report. Delete a diagnostic report 1. In the device options, click Mobile Network. 2. Press the Menu key. 3. Click Diagnostics Test. 4. Highlight a report. 5. Press the Menu key. 6. Click Delete or Delete All. Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient. 1. In the device options, click Mobile Network. 2. Press the Menu key. 3. Click Diagnostics Test. 4. Press the Menu key. 5. Click Options. 6. Type the contact information. 7. Press the Menu key. 8. Click Save. 238

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3.
Click
Diagnostics Test
.
4.
Press the
Menu
key.
5.
Click
Run
.
View a diagnostic report
1.
In the device options, click
Mobile Network
.
2.
Press the
Menu
key.
3.
Click
Diagnostics Test
.
4.
Highlight a report.
5.
Press the
Menu
key.
6.
Click
View Report
.
Submit a diagnostic report
1.
In the device options, click
Mobile Network
.
2.
Press the
Menu
key.
3.
Click
Diagnostics Test
.
4.
Highlight a report.
5.
Press the
Menu
key.
6.
Click
Email Report
or
PIN Report
.
Delete a diagnostic report
1.
In the device options, click
Mobile Network
.
2.
Press the
Menu
key.
3.
Click
Diagnostics Test
.
4.
Highlight a report.
5.
Press the
Menu
key.
6.
Click
Delete
or
Delete All
.
Set a default recipient for diagnostic reports
If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient.
If you want to specify a recipient each time that you submit a report, do not set the default recipient.
1.
In the device options, click
Mobile Network
.
2.
Press the
Menu
key.
3.
Click
Diagnostics Test
.
4.
Press the
Menu
key.
5.
Click
Options
.
6.
Type the contact information.
7.
Press the
Menu
key.
8.
Click
Save
.
User Guide
Diagnostic reports
238