Blackberry 9500 User Guide - Page 15

User Guide Emergency calls If you use a headset, you can use a headset button to answer or end a call, or turn on or turn off mute during a call. You can also use a headset button to make a call using a voice command. Depending on your headset, you might also be able to use a headset button to pause, resume, skip, or adjust the volume of a song or a video in the media application. For more information about using the headset, see the documentation that came with your headset. Emergency calls About emergency calls Your BlackBerry® device is designed to make emergency calls even when it is locked or the SIM card is not inserted. If the connection to the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless network automatically. If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers. You can only make emergency calls by typing official emergency access numbers (for example, 911 in North America or 112 in countries that are part of the European Union). Make an emergency call Perform one of the following actions: • If your screen or BlackBerry® device is unlocked, in the phone application, type the emergency number. Press the Send key. • If your device is locked, press the Lock key on the top of your device. Type the emergency number. Press the Send key. Volume Adjust the volume • To increase the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume. 1. In the phone application, press the Menu key. 2. Click Options. 3. Click General Options. 4. Change the Default Call Volume field. 5. Press the Menu key. 6. Click Save. 13