Lexmark CX943 Users Guide
Lexmark CX943 Manual
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- Lexmark CX943 | Users Guide - Page 1
CX942, CX943, CX944, XC9445, XC9455, XC9465 MFPs User's Guide May 2022 Machine type: 7580 Models: 478, 498. 678, 698, 878, 898 www.lexmark.com - Lexmark CX943 | Users Guide - Page 2
Contents 2 Contents Safety information 7 Conventions...7 Product statements...7 Learn about the printer 10 Finding information about the printer...10 Finding the printer serial number...11 Printer configurations...12 Using the control panel...14 Understanding the status of the indicator light 15 - Lexmark CX943 | Users Guide - Page 3
Contents 3 Printing from a flash drive...186 Supported flash drives and file types...187 Configuring confidential jobs...187 Printing confidential and other held jobs 188 Printing a font sample list...188 - Lexmark CX943 | Users Guide - Page 4
205 Menu map...205 Device...206 Print...221 Paper...230 Copy...233 Fax...237 E-mail...252 FTP...259 USB Drive...262 Network/Ports...268 Cloud Services...281 Security...282 Reports...289 Help...291 - Lexmark CX943 | Users Guide - Page 5
connection problems...459 Hardware options problems...461 Issues with supplies...462 Paper feed problems...463 E-mailing problems...466 Faxing problems...467 Scanning problems...472 Color quality problems...479 Contacting customer support...481 Recycle and dispose 482 Recycling Lexmark products - Lexmark CX943 | Users Guide - Page 6
Contents 6 Notices...483 Index...497 - Lexmark CX943 | Users Guide - Page 7
that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance. CAUTION-POTENTIAL INJURY: To reduce the risk of fire - Lexmark CX943 | Users Guide - Page 8
of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTION-SHOCK HAZARD: To possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. - Lexmark CX943 | Users Guide - Page 9
battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations. This product is designed, tested, and replacement parts. Refer service or repairs, other than those described in the user documentation, to a service representative. SAVE THESE INSTRUCTIONS. - Lexmark CX943 | Users Guide - Page 10
looking for? Initial setup instructions • Printer software • printer • Troubleshooting and solving problems Setting up lexmark.com. How‑to videos-Go to https://infoserve.lexmark.com/idv/. Touch Screen Guide-Go to http://support.lexmark.com. Lexmark Accessibility Guide-Go to http://support.lexmark - Lexmark CX943 | Users Guide - Page 11
countries and regions-See the printed warranty that came with the printer. Product Information Guide-See the documentation that came with the printer or go to http://support.lexmark.com. Go to https://csr.lexmark.com/digitalpassport.php. Finding the printer serial number 1 Open the front door. - Lexmark CX943 | Users Guide - Page 12
Learn about the printer 12 2 Locate the serial number at the left side of the printer. Printer configurations Note: Make sure to configure the printer on a flat, sturdy, and stable surface. Basic model 1 Automatic document feeder (ADF) 2 Control panel 3 Standard bin 4 Standard 2 x 520-sheet tray 5 - Lexmark CX943 | Users Guide - Page 13
may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION-TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all - Lexmark CX943 | Users Guide - Page 14
only if the optional trays or an optional spacer is installed. 6 Optional 2000-sheet tandem tray 7 Optional 2000-sheet tray 8 Paper transport Note: Supported only if the booklet finisher or staple, hole punch finisher is installed. Using the control panel Control panel part Function 1 Power button - Lexmark CX943 | Users Guide - Page 15
appropriate paper to prevent jams and help ensure trouble‑free printing. • Always use new, undamaged Paper and Specialty Media Guide. Paper characteristics The Supported paper weights" topic. Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems - Lexmark CX943 | Users Guide - Page 16
runs the width of the paper. For recommended grain direction, see the "Supported paper weights" topic. Fiber content Most high‑quality xerographic paper is made from a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton - Lexmark CX943 | Users Guide - Page 17
, load the paper in the proper orientation for your printer. For more information, see the Paper and Specialty Media Guide. Supported paper sizes Paper sizes supported by the standard tray, MPF, envelope tray, and two‑sided printing Paper size Standard 2 x 520‑sheet tray Multipurpose feeder - Lexmark CX943 | Users Guide - Page 18
.) Letter 215.9 x 279.4 mm (8.5 x 11 in.) X 2 Oficio (Mexico)1 X 215.9 x 340.4 mm (8.5 x 13.4 in.) 1 Loads only in short‑edge orientation. 2 Loads only in long‑edge orientation. 3 Supports paper sizes ranging from 99.99 x 147.99 mm (3.93 x 5.83 in.) to 296.93 x 431.8 mm (11.69 x 17 in - Lexmark CX943 | Users Guide - Page 19
x 229 mm (6.38 x 9.01 in.) DL Envelope X X 2 110 x 220 mm (4.33 x 8.66 in.) 1 Loads only in short‑edge orientation. 2 Loads only in long‑edge orientation. 3 Supports paper sizes ranging from 99.99 x 147.99 mm (3.93 x 5.83 in.) to 296.93 x 431.8 mm (11.69 x 17 in - Lexmark CX943 | Users Guide - Page 20
Learn about the printer 20 Paper sizes supported by the optional trays Paper size Optional 2 x in.) X X 1 1 Loads only in short‑edge orientation. 2 Loads only in long‑edge orientation. 3 Supports paper sizes ranging from 99.99 x 147.99 mm (3.93 x 5.83 in.) to 296.93 x 431.8 mm (11.69 x 17 in - Lexmark CX943 | Users Guide - Page 21
x 229 mm (6.38 x 9.01 in.) X X X DL Envelope 110 x 220 mm (4.33 x 8.66 in.) X X X 1 Loads only in short‑edge orientation. 2 Loads only in long‑edge orientation. 3 Supports paper sizes ranging from 99.99 x 147.99 mm (3.93 x 5.83 in.) to 296.93 x 431.8 mm (11.69 x 17 in - Lexmark CX943 | Users Guide - Page 22
Learn about the printer 22 Paper sizes supported by the output bins Paper size Standard bin Dual catch bin .) 1 Loads only in short‑edge orientation. 2 Loads only in long‑edge orientation. 3 Supports paper sizes ranging from 88.9 x 98.38 mm (3.5 x 3.87 in.) to 320.04 x 1320.8 mm (12.6 x 52 in - Lexmark CX943 | Users Guide - Page 23
104.8 x 241.3 mm (4.12 x 9.5 in.) B5 Envelope2 176 x 250 mm (6.93 x 9.84 in.) 1 Loads only in short‑edge orientation. 2 Loads only in long‑edge orientation. 3 Supports paper sizes ranging from 88.9 x 98.38 mm (3.5 x 3.87 in.) to 320.04 x 1320.8 mm (12.6 x 52 in - Lexmark CX943 | Users Guide - Page 24
paper sizes ranging from 88.9 x 98.38 mm (3.5 x 3.87 in.) to 296.93 x 431.8 mm (11.69 x 17 in.). Paper sizes supported by the staple finisher and the staple, hole punch finisher Paper size Staple finisher Staple, hole punch finisher Stack Offset Staple Stack Offset Staple Hole - Lexmark CX943 | Users Guide - Page 25
202.9 x 182.03 mm (7.99 x 7.17 in.) to 296.93 x 431.8 mm (11.69 x 17 in.). 6 Supports only up to two‑hole punching. 7 Supports only up to two‑hole punching when loaded in short‑edge orientation. 8 Supports paper sizes ranging from 88.9 x 98.38 mm (3.5 x 3.87 in.) to 320.04 x 1320.8 mm (12 - Lexmark CX943 | Users Guide - Page 26
1 Loads only in short‑edge orientation. 2 Loads only in long‑edge orientation. 3 Supports paper sizes ranging from 88.9 x 98.38 mm (3.5 x 3.87 in.) to 296 6 Supports only up to two‑hole punching. 7 Supports only up to two‑hole punching when loaded in short‑edge orientation. 8 Supports paper sizes - Lexmark CX943 | Users Guide - Page 27
paper sizes ranging from 209.97 x 148 mm (8.27 x 5.83 in.) to 296.93 x 431.8 mm (11.69 x 17 in.). Paper sizes supported by the trifold/Z‑fold finisher and the booklet finisher Paper size Trifold/Z‑fold finisher Trifold Z‑fold Stack Offset Booklet finisher Staple Hole punch Fold A3 X - Lexmark CX943 | Users Guide - Page 28
215.9 x 340.4 mm (8.5 x 13.4 in.) X 1 1 X 1 1 Loads only in short‑edge orientation. 2 Loads only in long‑edge orientation. 3 Supports only up to two‑hole punching when loaded in long‑edge orientation. 4 Supports paper sizes ranging from 202.9 x 181.86 mm (7.99 x 7.16 in.) to 320.04 x 482.94 mm - Lexmark CX943 | Users Guide - Page 29
X X 110 x 220 mm (4.33 x 8.66 in.) 1 Loads only in short‑edge orientation. 2 Loads only in long‑edge orientation. 3 Supports only up to two‑hole punching when loaded in long‑edge orientation. 4 Supports paper sizes ranging from 202.9 x 181.86 mm (7.99 x 7.16 in.) to 320.04 x 482.94 mm (12.6 x 19 - Lexmark CX943 | Users Guide - Page 30
X Letterhead X Light Paper X Plain Paper X Preprinted X Recycled X Rough Envelope X X Rough Cotton X Transparencies X X X X Vinyl Labels X X X X Paper types supported by the optional trays Paper type Bond Optional 2 x 520-sheet tray Card Stock Colored Paper Custom Type - Lexmark CX943 | Users Guide - Page 31
Recycled Rough Envelope Rough Cotton Transparencies Vinyl Labels Optional 2 x 520-sheet Optional 2000-sheet tray tandem tray X X X X X X Paper types supported by the output bins Paper type Bond Stack Card Stock Colored Paper Custom Type Envelope Glossy Heavy Glossy Heavy Paper - Lexmark CX943 | Users Guide - Page 32
type Preprinted Recycled Rough Envelope Rough Cotton Transparencies Vinyl Labels Stack Standard bin Offset Dual catch bin Stack X X X X X X Paper types supported by the staple finisher and the staple, hole punch finisher Paper type Bond Stack Staple finisher Offset Staple Stack Staple - Lexmark CX943 | Users Guide - Page 33
, envelopes, and card stock always print at reduced speed. • Card stock is supported in two‑sided printing only up to 163 g/m2 (90‑lb bond). Anything heavier is supported only in one‑sided printing. • Vinyl labels are supported for occasional use only and must be tested for acceptability. Some vinyl - Lexmark CX943 | Users Guide - Page 34
Learn about the printer 34 Supported paper weights Standard or optional 2 x Multipurpose feeder 520-sheet tray curl which can lead to feeding errors, especially in more humid environments. • Two‑sided printing supports paper weight from 60-162 g/m2 (16-43‑lb bond) paper. • 100% cotton content maximum weight - Lexmark CX943 | Users Guide - Page 35
Set up, install, and configure 35 Set up, install, and configure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical - Lexmark CX943 | Users Guide - Page 36
Set up, install, and configure 36 1 Top 330 mm (13 in.) 2 Rear 203 mm (8 in.) 3 Right side 152 mm (6 in.) 4 Front 381 mm (15 in.) 5 Left side 457 mm (18 in.) Attaching cables CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or - Lexmark CX943 | Users Guide - Page 37
Set up, install, and configure 37 Printer port Function 1 USB port Attach a keyboard or any compatible option. 2 USB printer port Connect the printer to a computer. 3 Ethernet port Connect the printer to a network. 4 LINE port Connect the printer to an active telephone line through a - Lexmark CX943 | Users Guide - Page 38
Set up, install, and configure 38 # Icon Function 1 Stop or Cancel button Stop the current job. 2 Copy Make copies. 3 Change Language Change the language on the printer display. 4 E‑mail Send e‑mails. 5 Settings Access the printer menus. 6 Fax Send fax. 7 Address Book Access, create, - Lexmark CX943 | Users Guide - Page 39
want. • To restore the default home screen, click Restore home screen. 4 Apply the changes. Supported applications Application Scan Center Shortcut Center Card Copy Display Customization Customer Support Device Quotas Printer models CX942, CX943, CX944, XC9445, XC9455, XC9465 CX942, CX943, CX944 - Lexmark CX943 | Users Guide - Page 40
been changed. For more information, contact your administrator. 2 Select a printer function, and then touch Create Shortcut. Note: The Secure E‑mail function is not supported. 3 Configure the settings, and then touch Save. 4 Type a unique shortcut name. Note: To avoid clipped names on the home screen - Lexmark CX943 | Users Guide - Page 41
on how to configure the application settings, see the Customer Support Administrator's Guide. 1 From the home screen, touch Customer Support. 2 Print or e‑mail the information. Setting up Device Quotas Notes: • This application is supported only in some printer models. For more information, see - Lexmark CX943 | Users Guide - Page 42
how to configure the application settings, see the Device Quotas Administrator's Guide. 1 Open a web browser, and then type the printer IP address to select any item on the display. • Voice Guidance has limited language support. Deactivating Voice Guidance 1 In one motion and using one finger, slowly - Lexmark CX943 | Users Guide - Page 43
Set up, install, and configure 43 Navigating the screen using gestures Notes: • Most of the gestures are applicable only when Voice Guidance is activated. • Enable Magnification to use the zoom and pan gestures. • Use a physical keyboard to type characters and adjust certain settings. Gesture - Lexmark CX943 | Users Guide - Page 44
Set up, install, and configure 44 Enabling Magnification mode 1 In one motion and using one finger, slowly swipe left then up on the display until you hear a voice message. Note: For printer models without built-in speakers, use headphones to hear the message. 2 Using two fingers, do the following: a - Lexmark CX943 | Users Guide - Page 45
gure 45 Setting up the printer to fax Supported fax Printer model CX942 Analog fax etherFAX1 Fax server Fax over IP (FoIP)2 CX943 CX944 XC9445 XC9455 XC9465 1 Needs a subscription. For more information, go to https://www.etherfax.net/lexmark or contact the place where you purchased the - Lexmark CX943 | Users Guide - Page 46
Set up, install, and configure 46 Using the Settings menu in the printer 1 From the home screen, touch Settings > Fax > Fax Setup > General Fax Settings. 2 Configure the settings. Using the Embedded Web Server 1 Open a web browser, and then type the printer IP address in the address field. Notes: • - Lexmark CX943 | Users Guide - Page 47
etherFAX portal. For more information, go to https://www.etherfax.net/lexmark. • The printer serial number is required on registration. To locate messages to a fax service provider that supports e‑mail receiving. • This feature supports outgoing fax messages only. To support fax receive, make sure - Lexmark CX943 | Users Guide - Page 48
the SMTP settings. For more information, contact your e‑mail service provider. 8 Apply the changes. Setting up fax using a standard telephone line Note: These instructions apply only to printers that support analog fax. For more information, see "Supported fax" on page 45. CAUTION-SHOCK HAZARD: To - Lexmark CX943 | Users Guide - Page 49
the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto Answer to Off). • If you want to receive faxes automatically with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer - Lexmark CX943 | Users Guide - Page 50
, then set the printer Rings to Answer setting to 6. Setting up fax in countries or regions with different telephone wall jacks and plugs Note: These instructions apply only to printers that support analog fax. For more information, see - Lexmark CX943 | Users Guide - Page 51
. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Lexmark adapter plug Part number 40X8519 - Lexmark CX943 | Users Guide - Page 52
a non‑RJ‑11 connector to the same wall jack, then connect it directly to the telephone adapter. Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern. 1 From the - Lexmark CX943 | Users Guide - Page 53
SMTP settings Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-mail. The settings vary with each e‑mail service provider. Before you begin, make sure that the printer is connected to a network and that the network is connected to the Internet. Using the - Lexmark CX943 | Users Guide - Page 54
Mail • Sohu Mail • Yahoo! Mail • Zoho Mail Notes: • If you encounter errors using the settings provided, then contact your e‑mail service provider. • For e‑mail service providers that are not on the list, contact your provider. AOL Mail Setting Value Primary SMTP Gateway smtp.aol.com Primary - Lexmark CX943 | Users Guide - Page 55
Set up, install, and configure 55 Setting Device Password Value App password Note: To create an app password, go to the AOL Account Security page, log in to your account, and then click Generate app password. Comcast Mail Setting Value Primary SMTP Gateway smtp.comcast.net Primary SMTP - Lexmark CX943 | Users Guide - Page 56
Use Device SMTP Credentials Your e‑mail address Device Password Account password NetEase Mail (mail.126.com) Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP - Lexmark CX943 | Users Guide - Page 57
, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service. Setting Value Primary SMTP Gateway smtp.yeah.net Primary SMTP Gateway Port 465 Use SSL/TLS Required Require Trusted Certificate Disabled Reply Address Your - Lexmark CX943 | Users Guide - Page 58
Password Value Use Device SMTP Credentials Your e‑mail address Authorization password Note: The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. Outlook Live or Microsoft 365 These settings apply to outlook.com and hotmail.com e‑mail domains, and Microsoft - Lexmark CX943 | Users Guide - Page 59
Settings > More settings > User‑end POP/IMAP/SMTP, and then enable Authorization code status. Sohu Mail Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu Mail home page, click Options > Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP - Lexmark CX943 | Users Guide - Page 60
Password Value Use Device SMTP Credentials Your e‑mail address Independent password Note: The independent password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. Yahoo! Mail Setting Value Primary SMTP Gateway smtp.mail.yahoo.com Primary SMTP Gateway Port 587 Use SSL - Lexmark CX943 | Users Guide - Page 61
other trays closed until needed. 1 Pull out the tray. Note: To avoid jams, do not pull out trays while the printer is busy. 2 Adjust the guides to match the size of the paper that you are loading. - Lexmark CX943 | Users Guide - Page 62
Set up, install, and configure 62 Note: Use the indicators on the bottom of the tray to position the guides. 3 Flex, fan, and align the paper edges before loading. 4 Load the paper stack with the printable side faceup. When loading letterhead or prepunched paper, do - Lexmark CX943 | Users Guide - Page 63
Set up, install, and configure 63 • Load prepunched paper faceup with the holes against the left side of the tray. For one‑sided, short‑edge printing • Load letterhead faceup with the header toward the left side of the tray. • Load prepunched paper faceup with the holes against the front of the - Lexmark CX943 | Users Guide - Page 64
prepunched paper facedown with the holes against the back of the tray. Notes: • Do not slide paper into the tray. • Make sure that the side guides fit snugly against the paper. • Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause paper jams. - Lexmark CX943 | Users Guide - Page 65
Set up, install, and configure 65 5 Insert the tray. If necessary, set the paper size and type to match the paper loaded in the tray. Note: When a finisher is installed, the images are rotated to 180° when printed. Loading the 2000-sheet tandem tray CAUTION-TIPPING HAZARD: To reduce the risk of - Lexmark CX943 | Users Guide - Page 66
Set up, install, and configure 66 2 Adjust the guides to match the size of the paper that you are loading. 3 Flex, fan, and align the paper edges before loading. 4 Load the paper stack with - Lexmark CX943 | Users Guide - Page 67
Set up, install, and configure 67 • Load prepunched paper faceup with the holes against the left side of the tray. For two‑sided printing • Load letterhead facedown with the header toward the back of the tray. • Load prepunched paper facedown with the holes against the right side of the tray. - Lexmark CX943 | Users Guide - Page 68
Set up, install, and configure 68 Notes: • Do not slide paper into the tray. • Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause paper jams. 5 Insert the tray. If necessary, set the paper size and type to match the paper loaded in the tray. Note: When a - Lexmark CX943 | Users Guide - Page 69
Set up, install, and configure 69 2 Adjust the guide at the back of the tray. Do the same at the front of the tray. - Lexmark CX943 | Users Guide - Page 70
Set up, install, and configure 70 3 Adjust the lever on the tray side door. 4 Flex, fan, and align the paper edges before loading. 5 Load the paper stack with the printable side faceup. When loading letterhead or prepunched paper, do either of the following: For one‑sided printing • Load - Lexmark CX943 | Users Guide - Page 71
Set up, install, and configure 71 • Load prepunched paper facedown with the holes against the left side of the tray. For two‑sided printing • Load letterhead faceup with the header toward the back of the tray. • Load prepunched paper faceup with the holes against the left side of the tray. Note: - Lexmark CX943 | Users Guide - Page 72
Set up, install, and configure 72 6 Close the tray side door, and then insert the tray. If necessary, set the paper size and type to match the paper loaded in the tray. Note: When a finisher is installed, the images are rotated to 180° when printed. Loading the envelope tray CAUTION-TIPPING HAZARD: - Lexmark CX943 | Users Guide - Page 73
loading. Note: Use the indicators on the bottom of the tray to position the guides. 4 Load the envelopes with the flap side down and against the left side of the tray. Notes: • Make sure that the side guides fit snugly against the envelopes. • Make sure that the stack height is below the maximum - Lexmark CX943 | Users Guide - Page 74
Set up, install, and configure 74 5 Insert the tray. If necessary, set the paper size and paper type to match the envelope loaded in the tray. Loading the multipurpose feeder 1 Open the multipurpose feeder. - Lexmark CX943 | Users Guide - Page 75
of the paper that you are loading. 3 Flex, fan, and align the paper edges before loading. 4 Load the paper. Note: Make sure that the side guides fit snugly against the paper. For long-edge feed: • For one-sided printing, load letterhead facedown with the header toward the rear of the printer. Load - Lexmark CX943 | Users Guide - Page 76
Set up, install, and configure 76 For short-edge feed: • For one-sided printing, load letterhead facedown with the header to the left side of the paper. Load hole- punched paper facedown with the holes toward the front of the printer. • For two-sided printing, load letterhead faceup with the - Lexmark CX943 | Users Guide - Page 77
• From the software CD that came with your printer. • Go to www.lexmark.com/downloads. 2 Run the installer, and then follow the instructions on the computer screen. Installing the fax driver 1 Go to www.lexmark.com/downloads, search for your printer model, and then download the appropriate installer - Lexmark CX943 | Users Guide - Page 78
driver. Notes: • To use the Macintosh print driver, select either AirPrint or Secure AirPrint. • If you want custom printing features, then select the Lexmark print driver. To install the driver, see "Installing the printer software" on page 76. 4 Add the printer. Updating firmware To enhance printer - Lexmark CX943 | Users Guide - Page 79
web page correctly. 2 From the Embedded Web Server, click Export Configuration or Import Configuration. 3 Follow the instructions on the screen. 4 If the printer supports applications, then do the following: a Click Apps > select the application > Configure. b Click Export or Import. Adding available - Lexmark CX943 | Users Guide - Page 80
Set up, install, and configure 80 2 Unpack the envelope tray, and then remove all the packing material. 3 Insert the envelope tray. To make the envelope tray available for print jobs, from the home screen, touch Settings > Device > Maintenance > Configuration Menu > Tray Configuration > Envelope Tray - Lexmark CX943 | Users Guide - Page 81
Set up, install, and configure 81 Installing the optional spacer CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the - Lexmark CX943 | Users Guide - Page 82
Set up, install, and configure 82 2 Unplug the power cord from the electrical outlet, and then from the printer. 3 Unpack the optional spacer, and then remove all the packing material. 4 Lock the casters to keep the spacer from moving. 5 Remove the option installation cover under the left side of - Lexmark CX943 | Users Guide - Page 83
Set up, install, and configure 83 6 Pull out the lifting handle on the left side of the printer. 7 Align the printer with the spacer, and then lower the printer into place. CAUTION-POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift - Lexmark CX943 | Users Guide - Page 84
Set up, install, and configure 84 8 Remove tray 2. 9 Secure the spacer to the printer with screws. - Lexmark CX943 | Users Guide - Page 85
Set up, install, and configure 85 10 Insert tray 2. 11 Remove the connector cover from the rear of the printer. 12 Secure the locking bracket to the printer, and then attach the cover. - Lexmark CX943 | Users Guide - Page 86
Set up, install, and configure 86 13 Adjust the levelers to make sure that all sides of the printer have the same height. 14 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to - Lexmark CX943 | Users Guide - Page 87
Set up, install, and configure 87 Installing the optional 2 x 520-sheet tray CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and - Lexmark CX943 | Users Guide - Page 88
the packing material. 4 Store the sheet that came with the optional tray into the compartment in tray 1. Note: The sheet has critical information that the service technician needs when repairing or replacing the optional tray. - Lexmark CX943 | Users Guide - Page 89
Set up, install, and configure 89 5 Lock the casters to keep the optional tray from moving. 6 Remove the option installation cover under the left side of the printer. 7 Pull out the lifting handle on the left side of the printer. 8 Align the printer with the optional tray, and then lower the - Lexmark CX943 | Users Guide - Page 90
Set up, install, and configure 90 CAUTION-POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely. 9 Remove tray 2. - Lexmark CX943 | Users Guide - Page 91
Set up, install, and configure 91 10 Secure the optional tray to the printer with screws. 11 Insert tray 2. 12 Remove the connector cover from the rear of the printer. - Lexmark CX943 | Users Guide - Page 92
Set up, install, and configure 92 13 Connect the tray connector to the printer, and then attach the cover. 14 Adjust the levelers to make sure that all sides of the printers have the same height. - Lexmark CX943 | Users Guide - Page 93
Set up, install, and configure 93 15 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product - Lexmark CX943 | Users Guide - Page 94
Set up, install, and configure 94 Installing the optional 2000-sheet tandem tray CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, - Lexmark CX943 | Users Guide - Page 95
the packing material. 4 Store the sheet that came with the optional tray into the compartment in tray 1. Note: The sheet has critical information that the service technician needs when repairing or replacing the optional tray. - Lexmark CX943 | Users Guide - Page 96
Set up, install, and configure 96 5 Lock the casters to keep the optional tray from moving. 6 Open door B. 7 Remove the option installation cover under the left side of the printer. - Lexmark CX943 | Users Guide - Page 97
Set up, install, and configure 97 8 Pull out the lifting handle on the left side of the printer. 9 Align the printer with the optional tray, and then lower the printer into place. CAUTION-POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people - Lexmark CX943 | Users Guide - Page 98
Set up, install, and configure 98 11 Remove tray 2. 12 Secure the optional tray to the printer with screws. 13 Insert tray 2. - Lexmark CX943 | Users Guide - Page 99
Set up, install, and configure 99 14 Remove the connector cover from the rear of the printer. 15 Connect the tray connector to the printer, and then attach the cover. - Lexmark CX943 | Users Guide - Page 100
Set up, install, and configure 100 16 Adjust the levelers to make sure that all sides of the printers have the same height. 17 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to - Lexmark CX943 | Users Guide - Page 101
Set up, install, and configure 101 Installing the optional 2000‑sheet tray CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and - Lexmark CX943 | Users Guide - Page 102
Set up, install, and configure 102 2 Unplug the power cord from the electrical outlet, and then from the printer. 3 Unpack the optional tray, and then remove all the packing material. 4 Remove the leveling screw from the left side of the printer. Note: Do not throw away the screw. 5 Attach the - Lexmark CX943 | Users Guide - Page 103
Set up, install, and configure 103 6 Install the optional tray. - Lexmark CX943 | Users Guide - Page 104
Set up, install, and configure 104 7 Connect the tray connector to the printer. - Lexmark CX943 | Users Guide - Page 105
Set up, install, and configure 105 8 Adjust the leveling screws to make sure that the tray has the same height with the printer. 9 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power - Lexmark CX943 | Users Guide - Page 106
Set up, install, and configure 106 Installing the banner tray 1 Turn off the printer. - Lexmark CX943 | Users Guide - Page 107
Set up, install, and configure 107 2 Unplug the power cord from the electrical outlet, and then from the printer. 3 Open the multipurpose feeder, and then extend the side guides. 4 Unpack the banner tray, and then remove all the packing material. - Lexmark CX943 | Users Guide - Page 108
Set up, install, and configure 108 5 Attach the banner tray to the multipurpose feeder. 6 Push the banner roll catch toward the printer. - Lexmark CX943 | Users Guide - Page 109
Set up, install, and configure 109 7 Load banner paper into the tray, with the leading edge going under the banner roll catch. - Lexmark CX943 | Users Guide - Page 110
Set up, install, and configure 110 8 Place the trailing edge of the banner paper on the banner roll catch, and then adjust the side guides. 9 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, - Lexmark CX943 | Users Guide - Page 111
Set up, install, and configure 111 Installing the working shelf 1 Turn off the printer. - Lexmark CX943 | Users Guide - Page 112
Set up, install, and configure 112 2 Using a flat‑head screwdriver, remove the cover plates. 3 Unpack the working shelf. 4 Attach the mounting bracket to the printer. 5 Attach the working shelf to the mounting bracket. - Lexmark CX943 | Users Guide - Page 113
Set up, install, and configure 113 6 Secure the shelf to the printer. 7 Turn on the printer. - Lexmark CX943 | Users Guide - Page 114
Set up, install, and configure 114 Installing the dual catch bin 1 Unpack the dual catch bin. 2 Attach the dual catch bin to the printer. - Lexmark CX943 | Users Guide - Page 115
Set up, install, and configure 115 Installing the staple finisher CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the - Lexmark CX943 | Users Guide - Page 116
Set up, install, and configure 116 2 Unplug the power cord from the electrical outlet, and then from the printer. 3 Remove the standard bin. Note: Do not throw away the bin. - Lexmark CX943 | Users Guide - Page 117
Set up, install, and configure 117 4 Open the front door, and then remove the blue knob. Note: Do not throw away the knob. - Lexmark CX943 | Users Guide - Page 118
Set up, install, and configure 118 5 Remove the standard bin side cover. Note: Do not throw away the cover. 6 Unpack the staple finisher, and then remove all the packing material. - Lexmark CX943 | Users Guide - Page 119
Set up, install, and configure 119 7 Insert the finisher. 8 Close the front door. 9 Secure the finisher to the printer. Note: Use the screws that came with the finisher. 10 Secure the finisher cable to the printer. Note: Use the clamps that came with the finisher. - Lexmark CX943 | Users Guide - Page 120
Set up, install, and configure 120 - Lexmark CX943 | Users Guide - Page 121
Set up, install, and configure 121 11 Connect the finisher cable to the printer. 12 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly - Lexmark CX943 | Users Guide - Page 122
Set up, install, and configure 122 Installing the staple, hole punch finisher CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and - Lexmark CX943 | Users Guide - Page 123
Set up, install, and configure 123 2 Unplug the power cord from the electrical outlet, and then from the printer. 3 Unpack the staple, hole punch finisher, and then remove all the packing material. 4 Insert the staple cartridge holder into the finisher. - Lexmark CX943 | Users Guide - Page 124
Set up, install, and configure 124 5 Attach the brackets to the finisher. 6 Insert the bin into the finisher. 7 Remove the standard bin. Note: Do not throw away the standard bin. - Lexmark CX943 | Users Guide - Page 125
Set up, install, and configure 125 8 Open the front door, and then remove the blue knob. Note: Do not throw away the blue knob. - Lexmark CX943 | Users Guide - Page 126
Set up, install, and configure 126 9 Remove the standard bin side cover. Note: Do not throw away the standard bin side cover. 10 Close the front door. 11 Insert the paper transport, and then use the screws to secure it. Note: Use the screws that came with the finisher. - Lexmark CX943 | Users Guide - Page 127
Set up, install, and configure 127 12 Attach the finisher to the printer. - Lexmark CX943 | Users Guide - Page 128
Set up, install, and configure 128 13 Adjust the leveling screws to make sure that all sides of the finisher have the same height as the printer. - Lexmark CX943 | Users Guide - Page 129
Set up, install, and configure 129 14 Open the finisher door, and then install the screw to the left part of the finisher. 15 Close the finisher door. - Lexmark CX943 | Users Guide - Page 130
Set up, install, and configure 130 16 Connect the paper transport cable to the rear of the finisher. - Lexmark CX943 | Users Guide - Page 131
Set up, install, and configure 131 17 Connect the finisher cable to the rear of the printer. 18 Secure the cable along the rear of the printer. 19 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, - Lexmark CX943 | Users Guide - Page 132
Set up, install, and configure 132 To make the finisher available for print jobs, from the home screen, touch Settings > Device > Maintenance > Configuration Menu > Finisher Configuration > Hole Punch Configuration > select a configuration. Installing the booklet finisher CAUTION-SHOCK HAZARD: To avoid - Lexmark CX943 | Users Guide - Page 133
Set up, install, and configure 133 2 Unplug the power cord from the electrical outlet, and then from the printer. 3 Unpack the booklet finisher, and then remove all the packing material. 4 Open the booklet finisher door. - Lexmark CX943 | Users Guide - Page 134
Set up, install, and configure 134 5 Remove the packing material inside the booklet finisher. 6 Insert the staple cartridge holder. 7 Insert the hole punch box. - Lexmark CX943 | Users Guide - Page 135
Set up, install, and configure 135 8 Close the booklet finisher door. 9 Insert the bins. - Lexmark CX943 | Users Guide - Page 136
Set up, install, and configure 136 10 Insert the booklet finisher cable. - Lexmark CX943 | Users Guide - Page 137
Set up, install, and configure 137 11 Remove the standard bin. Note: Do not throw away the standard bin. 12 Open the front door, and then remove the blue knob. Note: Do not throw away the knob. - Lexmark CX943 | Users Guide - Page 138
Set up, install, and configure 138 13 Remove the standard bin side cover. Note: Do not throw away the bin side cover. 14 Close the front door. - Lexmark CX943 | Users Guide - Page 139
Set up, install, and configure 139 15 Attach the installation bracket for the finisher. 16 Insert the paper transport, and then use the screws to secure it. Note: Use the screws that came with the finisher. - Lexmark CX943 | Users Guide - Page 140
Set up, install, and configure 140 17 Remove the rear ports cover. 18 Secure the cable. - Lexmark CX943 | Users Guide - Page 141
Set up, install, and configure 141 19 Attach the rear ports cover. 20 Attach the brackets at the bottom of the finisher. 21 Open the booklet finisher door. - Lexmark CX943 | Users Guide - Page 142
Set up, install, and configure 142 22 Using a flat‑head screwdriver, remove the screw, and then close the finisher door. 23 Attach the finisher to the printer. - Lexmark CX943 | Users Guide - Page 143
Set up, install, and configure 143 24 Open the finisher door, use the screw to secure the finisher to the printer, and then close the door. - Lexmark CX943 | Users Guide - Page 144
Set up, install, and configure 144 25 Rotate the side wheels of the finisher clockwise to make sure that all sides of the finisher have the same height. - Lexmark CX943 | Users Guide - Page 145
Set up, install, and configure 145 26 Connect the cables to the printer ports and finisher ports. 27 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and - Lexmark CX943 | Users Guide - Page 146
Set up, install, and configure 146 Installing the trifold/Z‑fold finisher CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and - Lexmark CX943 | Users Guide - Page 147
Set up, install, and configure 147 2 Unplug the power cord from the electrical outlet, and then from the printer. - Lexmark CX943 | Users Guide - Page 148
Set up, install, and configure 148 3 Unplug the booklet finisher cables from the printer. - Lexmark CX943 | Users Guide - Page 149
Set up, install, and configure 149 4 Open the booklet finisher door, use a flat‑head screwdriver to remove the screw and metal bracket, and then close the door. - Lexmark CX943 | Users Guide - Page 150
Set up, install, and configure 150 5 Remove the booklet finisher. 6 Unpack the trifold/Z‑fold finisher, and then remove all the packing material. 7 Open the finisher door. - Lexmark CX943 | Users Guide - Page 151
Set up, install, and configure 151 8 Remove the trifold bin, attach the screws to the bin, and then insert the bin. - Lexmark CX943 | Users Guide - Page 152
Set up, install, and configure 152 9 Using a flat‑head screwdriver, attach the installation bracket for the trifold/Z‑fold finisher, remove the screw, and then close the finisher door. - Lexmark CX943 | Users Guide - Page 153
Set up, install, and configure 153 10 Attach the trifold/Z‑fold finisher to the printer. 11 Open the trifold/Z-fold finisher door, use the screw to secure the finisher to the printer, and then close the finisher door. - Lexmark CX943 | Users Guide - Page 154
Set up, install, and configure 154 12 Remove the wrench, and then adjust the leveling screws to make sure that the front of the finisher has the same height as the printer. - Lexmark CX943 | Users Guide - Page 155
Set up, install, and configure 155 13 Adjust the leveling screws to make sure that the rear of the finisher has the same height as the printer. - Lexmark CX943 | Users Guide - Page 156
Set up, install, and configure 156 14 Attach the wrench to the trifold/Z-fold finisher. 15 Attach the booklet finisher to the trifold/Z-fold finisher. - Lexmark CX943 | Users Guide - Page 157
Set up, install, and configure 157 16 Open the booklet finisher door, use the screw to secure the booklet finisher to the trifold/Z-fold finisher, and then close the booklet finisher door. - Lexmark CX943 | Users Guide - Page 158
Set up, install, and configure 158 17 Adjust the leveling screws to make sure that all sides of the finisher have the same height. - Lexmark CX943 | Users Guide - Page 159
Set up, install, and configure 159 18 Connect the cables to the printer ports and finisher ports. 19 Connect the printer and finisher power cords to the printer and the finisher, and then to the electrical outlet. - Lexmark CX943 | Users Guide - Page 160
Set up, install, and configure 160 CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. Note: If the outlet is 120 or 220 volts, then you may - Lexmark CX943 | Users Guide - Page 161
Set up, install, and configure 161 Installing a printer hard disk CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the - Lexmark CX943 | Users Guide - Page 162
Set up, install, and configure 162 2 Remove the rear ports cover. 3 Unplug the power cord from the electrical outlet, and then from the printer. 4 Using a flat‑head screwdriver, remove the controller board access cover. Warning-Potential Damage: Controller board electronic components are easily - Lexmark CX943 | Users Guide - Page 163
Set up, install, and configure 163 5 Unpack the hard disk. Warning-Potential Damage: Do not touch or press the center of the hard disk. - Lexmark CX943 | Users Guide - Page 164
Set up, install, and configure 164 6 Attach the hard disk to the controller board. - Lexmark CX943 | Users Guide - Page 165
Set up, install, and configure 165 7 Attach the hard disk connector cable to the controller board. - Lexmark CX943 | Users Guide - Page 166
Set up, install, and configure 166 8 Attach the controller board access cover. - Lexmark CX943 | Users Guide - Page 167
Set up, install, and configure 167 9 Attach the rear ports cover. 10 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded - Lexmark CX943 | Users Guide - Page 168
Set up, install, and configure 168 • The module is best bonded to the printer after 72 hours. 4 Check for a gap between the module and the printer, then attach the spacer module if necessary. 5 Attach the NFC card. 6 Turn on the printer. - Lexmark CX943 | Users Guide - Page 169
Set up, install, and configure 169 Installing an internal solutions port CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and - Lexmark CX943 | Users Guide - Page 170
Set up, install, and configure 170 - Lexmark CX943 | Users Guide - Page 171
Set up, install, and configure 171 4 Remove the internal solutions port (ISP) cover. 5 Unpack the ISP kit. 1 ISP 2 Mounting bracket - Lexmark CX943 | Users Guide - Page 172
Set up, install, and configure 172 3 Thumbscrews 4 Housing Note: Not applicable for this printer model. 5 ISP extended cable 6 Attach the mounting bracket to the controller board. - Lexmark CX943 | Users Guide - Page 173
Set up, install, and configure 173 7 Attach the ISP to the mounting bracket. 8 Connect the ISP extended cable to the ISP connector on the controller board. - Lexmark CX943 | Users Guide - Page 174
Set up, install, and configure 174 9 Secure the ISP to the printer. - Lexmark CX943 | Users Guide - Page 175
Set up, install, and configure 175 10 Attach the controller board access cover. - Lexmark CX943 | Users Guide - Page 176
Set up, install, and configure 176 11 Attach the rear ports cover. 12 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded - Lexmark CX943 | Users Guide - Page 177
during initial setup. Using Lexmark Mobile Assistant 1 Depending on your mobile device, download the Lexmark Mobile Assistant application from either network adapter is installed in your printer. For more information, see the instructions that came with the adapter. • Active Adapter is set to Auto - Lexmark CX943 | Users Guide - Page 178
Button method 1 From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method. 2 Follow the instructions on the display. Using the personal identification number (PIN) method 1 From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi - Lexmark CX943 | Users Guide - Page 179
‑Fi Direct has been configured. For more information, see "Configuring Wi‑Fi Direct" on page 178. Connecting using Wi‑Fi Direct Note: These instructions apply only to Android mobile devices. 1 From the mobile device, go to the settings menu. 2 Enable Wi‑Fi, and then tap Wi‑Fi Direct. 3 Select - Lexmark CX943 | Users Guide - Page 180
the Wi‑Fi network 1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard Network. 2 Follow the instructions on the display. Checking the printer connectivity 1 From the home screen, touch Settings > Reports > Network > Network Setup Page. 2 Check the - Lexmark CX943 | Users Guide - Page 181
and network settings, security settings, and embedded solutions, do the following: 1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Touch the Sanitize all information on nonvolatile memory check box, and then touch ERASE. 3 Touch Start initial setup wizard or - Lexmark CX943 | Users Guide - Page 182
Secure the printer 182 Erasing printer storage drive 1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Depending on the storage drive that is installed on your printer, do either of the following: • For hard disk, touch the Sanitize all information - Lexmark CX943 | Users Guide - Page 183
Secure the printer 183 • The printer is removed from your premises for service. • The printer is sold to another organization. Note: To dispose a storage drive, follow the policies and procedures of your organization. - Lexmark CX943 | Users Guide - Page 184
to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application. 2 Select a printer. 3 Print the document. Printing from a mobile device using Mopria Print Service Mopria® Print Service - Lexmark CX943 | Users Guide - Page 185
that both devices are connected to the same subnet. • This application is supported only in some Apple devices. 1 From your mobile device, select a document from a mobile device using Wi‑Fi Direct® Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer. Note: Make - Lexmark CX943 | Users Guide - Page 186
Print 186 Printing from a flash drive 1 Insert the flash drive. Notes: • If you insert the flash drive when an error message appears, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display. 2 From the - Lexmark CX943 | Users Guide - Page 187
32GB) • SanDisk Cruzer Micro (16GB and 32GB) • PNY Attaché (16GB and 32GB) Notes: - The printer supports high‑speed flash drives with full‑speed standard. - Flash drives must support the File Allocation Table (FAT) system. File types Documents • PDF (version 1.7 or earlier) • Microsoft file formats - Lexmark CX943 | Users Guide - Page 188
Print 188 Printing confidential and other held jobs For Windows users 1 With a document open, click File > Print. 2 Select a printer, and then click Properties, Preferences, Options, or Setup. 3 Click Print and Hold. 4 Select Use Print and Hold, and then assign a user name. 5 Select the print job - Lexmark CX943 | Users Guide - Page 189
Print 189 Printing a directory list From the home screen, touch Settings > Reports > Print > Print Directory. Placing separator sheets between copies 1 From the home screen, touch Settings > Print > Layout > Separator Sheets > Between Copies. 2 Print the document. Stapling printed sheets For - Lexmark CX943 | Users Guide - Page 190
Print 190 For Macintosh users 1 With a document open, choose File > Print. 2 Select a printer, and then from the drop-down menu following the Orientation menu, choose Finishing. 3 Click Punch, and then select a setting. 4 Click Print. Folding printed sheets For Windows users 1 With a document open - Lexmark CX943 | Users Guide - Page 191
Print 191 3 Click Offset, and then select a setting. 4 Click Print. Canceling a print job 1 From the home screen, touch . 2 Select the job to cancel. Note: You can also cancel a job by touching Job Queue. Adjusting toner darkness 1 From the home screen, touch Settings > Print > Quality. 2 In the - Lexmark CX943 | Users Guide - Page 192
. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as - Lexmark CX943 | Users Guide - Page 193
Copy 193 Copying on letterhead 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Copy From > select the size of the original document. 3 Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the - Lexmark CX943 | Users Guide - Page 194
Copy 194 Copying multiple pages onto a single sheet 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Pages per Side. 3 Adjust the settings. 4 Copy the document. Copying cards 1 Load a card on the scanner glass. 2 From the home screen, - Lexmark CX943 | Users Guide - Page 195
Copy 195 Creating a booklet from copied documents 1 Load an original document into the ADF tray or on the scanner glass. Note: To avoid a cropped image, make sure that the original document and output have the same paper size. 2 From the home screen, touch Copy, and then specify the number of - Lexmark CX943 | Users Guide - Page 196
. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as - Lexmark CX943 | Users Guide - Page 197
. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as - Lexmark CX943 | Users Guide - Page 198
Fax 198 3 Click Fax > Enable fax > Always display settings prior to faxing, and then enter the recipient number. If necessary, configure other fax settings. 4 Send the fax. For Macintosh users 1 With a document open, choose File > Print. 2 Select the printer that has ‑ Fax added after its name. 3 - Lexmark CX943 | Users Guide - Page 199
Fax 199 Adjusting the fax darkness Note: Make sure that fax is configured. For more information, see the Setting up the printer to fax section. 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Fax, and then enter the needed information. 3 Touch - Lexmark CX943 | Users Guide - Page 200
Fax 200 • If you are using a proxy server, then temporarily disable it to load the web page correctly. b Click Shortcuts > Add Shortcut. c Select a shortcut type, and then configure the settings. Note: Take note of the shortcut number. d Apply the changes. 2 Click Settings > Fax > Fax Setup > Fax - Lexmark CX943 | Users Guide - Page 201
to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the Using Lexmark ScanBack Utility 1 From the computer, run Lexmark ScanBack Utility, and then click Next. Note: To download the utility, go to www.lexmark.com/ - Lexmark CX943 | Users Guide - Page 202
Scan 202 7 Browse to the location you want to save the scanned document, create a file name, and then click Next. Note: To reuse the scan profile, enable Create Shortcut, and then create a unique shortcut name. 8 Click Finish. 9 Load an original document into the automatic document feeder or on the - Lexmark CX943 | Users Guide - Page 203
Scan 203 Creating an FTP shortcut 1 From the home screen, touch FTP. 2 Enter the FTP server address, and then touch . 3 Create a shortcut. Scanning to a network folder 1 Load the document into the ADF tray or on the scanner glass. 2 From the home screen, touch Scan Center. Note: The icon and name - Lexmark CX943 | Users Guide - Page 204
Scan 204 Scanning to a flash drive 1 Load an original document into the ADF tray or on the scanner glass. 2 Insert the flash drive. 3 Touch Scan to USB and adjust the settings if necessary. Notes: • To save the scanned document to a folder, touch Scan to, select a folder, and then touch Scan Here. - Lexmark CX943 | Users Guide - Page 205
printer menus 205 Use printer menus Menu map Device Print Paper Copy Fax E‑mail FTP USB Drive Network/Ports Security Cloud Services Reports • Preferences • Eco‑Mode • Remote Operator Panel • Notifications • Power Management • Anonymous Data Collection • Layout • Finishing • Setup • Quality • Job - Lexmark CX943 | Users Guide - Page 206
Use printer menus 206 Troubleshooting Print Quality Test Pages Cleaning the Scanner 2 Specify the information to appear on the home screen. Date and Time Configure Current Date and Time Manually Set Date and Time Date Format (MM‑DD‑YYYY*) Time Format (12 hour A.M./P.M.*) Time Zone (UTC‑5:00 - Lexmark CX943 | Users Guide - Page 207
Use printer menus 207 Menu item Description Allow Background Removal Off On* Specify whether background removal is allowed. Allow Custom Job scans Off On* Specify whether the Custom Job Scanning setting appears for copy, scan, and fax. Note: This menu item appears only when a hard disk or an - Lexmark CX943 | Users Guide - Page 208
Use printer menus 208 Menu item Description Print Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper. Print Toner Darkness 1-5 (4*) Determine - Lexmark CX943 | Users Guide - Page 209
Use printer menus 209 Menu item Description Authentication Type None* Standard Authentication Set the authentication type when accessing the VNC client server. VNC Password Specify the password to connect to the VNC client server. Note: This menu item appears only if Authentication Type is - Lexmark CX943 | Users Guide - Page 210
Use printer menus 210 Menu item Description E‑mail Alerts Setup E‑mail Setup Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP server. E‑mail Alerts Setup E‑mail Setup Secondary SMTP Gateway Port (25*) Enter the server port number of your - Lexmark CX943 | Users Guide - Page 211
Use printer menus 211 Menu item Description E‑mail Alerts Setup E‑mail Setup Device Password Specify the password to connect to the SMTP server. E‑mail Alerts Setup E‑mail Setup Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol. E‑mail Alerts Setup E‑mail Setup - Lexmark CX943 | Users Guide - Page 212
Use printer menus 212 Menu item Description Error Prevention Auto Reboot Reset Auto Reboot Counter Cancel Continue Reset Auto Reboot Counter. Error Prevention Display Short Paper Error On Auto‑clear* Set the printer to show a message when a short paper error occurs. Note: Short paper refers - Lexmark CX943 | Users Guide - Page 213
Data Collection Menu item Description Anonymous Data Collection Device Usage and Performance Information None* Send printer usage and performance information to Lexmark. Note: Anonymous Data Send Time appears only when you set Anonymous Data Collection to Device Usage and Performance Information - Lexmark CX943 | Users Guide - Page 214
Use printer menus 214 Menu item Description Key Repeat Initial Delay 0.25-5 (1*) Set the initial length of delay in seconds before a repeating key starts repeating. Note: This menu item appears only when a keyboard is attached to the printer. Key Repeat Rate 0.5-30 (30*) Set the number of - Lexmark CX943 | Users Guide - Page 215
Edge Long Edge* Determine the default loading orientation for the A5 size paper in all paper sources. Tray Configuration Paper Prompts Auto* Multipurpose Feeder Manual Paper Set the paper source that the user fills when a prompt to load paper appears. Note: For Multipurpose Feeder to appear, in the - Lexmark CX943 | Users Guide - Page 216
Use printer menus 216 Menu item Description Tray Configuration Envelope Prompts Auto* Multipurpose Feeder Manual Envelope Set the paper source that the user fills when a prompt to load envelope appears. Note: For Multipurpose Feeder to appear, in the Paper menu, - Lexmark CX943 | Users Guide - Page 217
Printer Emulations Emulator Security Disable Printer Message Access Off On* Disable access to printer message during emulation. Fax Configuration Fax Low Power Support Disable Sleep Permit Sleep Auto* Set fax to enter Sleep mode whenever the printer determines that it must. Fax Configuration Fax - Lexmark CX943 | Users Guide - Page 218
Use printer menus 218 Menu item Description Print Configuration Font Sharpening 0-150 (24*) Set a text point-size value below which the high‑frequency screens are used when printing font data. For example, if the value is 24, then all fonts sized 24 points or less use the high‑frequency screens. - Lexmark CX943 | Users Guide - Page 219
that contains information on toner patch sensor calibration. App Configuration LES Applications Off On* Enable Lexmark Embedded Solutions (LES) applications. Scanner Configuration Scanner Manual Registration Print Quick Test Print a Quick Test target page. Note: Make sure that the margin spacing - Lexmark CX943 | Users Guide - Page 220
the printer memory or storage drive was last erased. Note: Hard Disk Last Sanitized appears only when a hard disk is installed. Out of Service Erase Sanitize all information on nonvolatile memory Clear all information on nonvolatile memory and on the storage drive. Erase all printer and network - Lexmark CX943 | Users Guide - Page 221
of the printer. Export the configuration file to a flash drive. Export the compressed log files to a flash drive. Send printer log information to Lexmark. Print Layout Menu item Description Sides 1‑Sided* 2‑Sided Flip Style Long Edge* Short Edge Specify whether to print on one side or both sides of - Lexmark CX943 | Users Guide - Page 222
Use printer menus 222 Menu item Description Separator Sheet Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for the separator sheet. Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side - Lexmark CX943 | Users Guide - Page 223
Use printer menus 223 Finishing Menu item Description Staple Job Off* 1 staple, top left corner 2 staples, left 1 staple, top right corner 2 staples, top 1 staple, bottom left corner 2 staples, bottom 1 staple, bottom right corner 2 staples, right Specify the staple position for all print jobs - Lexmark CX943 | Users Guide - Page 224
Use printer menus 224 Menu item Description Job Waiting Off* On Preserve print jobs requiring supplies so that jobs not requiring the missing supplies can print. Note: This menu item appears only when a printer hard disk is installed. Job Hold Timeout 0-255 (30*) Set the time in seconds that - Lexmark CX943 | Users Guide - Page 225
to receive the color correction from the software. • Auto sets the printer to apply different color profiles to each object on the printed page. • Manual allows the customization of the RGB or CMYK color conversions applied to each object on the printed page. Color Samples Print Color Samples Print - Lexmark CX943 | Users Guide - Page 226
Use printer menus 226 Menu item Description Spot Color Replacement Set Custom CMYK Assign specific CMYK values to twenty named spot colors. Note: An asterisk (*) next to a value indicates the factory default setting. Job Accounting Menu item Description Job Accounting Off* On Set the - Lexmark CX943 | Users Guide - Page 227
Use printer menus 227 Menu item Description Log Action at Full None* E‑mail & Delete Current Log E‑mail & Delete Oldest Log Post & Delete Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest Log Delete All But Current Delete All Logs Specify how the printer responds when hard - Lexmark CX943 | Users Guide - Page 228
the symbol set for each font name. Note: A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Pitch 0.08-100.00 (10.00*) Specify the pitch for fixed - Lexmark CX943 | Users Guide - Page 229
Set the printer to perform a line feed after a carriage return control command. Tray Renumber Assign MP Feeder Assign Tray [x] Assign Manual Paper Assign Manual Envelope Configure the printer to work with a different print driver or custom application that uses a different set of source assignments - Lexmark CX943 | Users Guide - Page 230
. Note: An asterisk (*) next to a value indicates the factory default setting. Paper Tray Configuration Menu item Description Default Source Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Set the paper source for all print jobs. Paper Size/Type Tray [x] Multi‑Purpose Feeder - Lexmark CX943 | Users Guide - Page 231
paper size. • All Listed allows all available substitutions. Configure MP Cassette* Manual First Determine the behavior of the multipurpose feeder. Notes: • Cassette configures the shorter than the maximum width supported. Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark CX943 | Users Guide - Page 232
Use printer menus 232 Custom Scan Sizes Menu item Custom Scan Size [x] Scan Size Name Width 1-8.5 inches (8.5*) 25.4-215.9 mm (215.9*) Height 1-25 inches (11*) 25.4-635 mm (279.4*) Orientation Portrait* Landscape 2 scans per side Off* On Media Types Menu item Plain Card Stock Recycled Glossy - Lexmark CX943 | Users Guide - Page 233
Use printer menus 233 Copy Copy Defaults Menu item Description Content Type Text Text/Photo* Photo Graphics Improve the output result based on the content of the original document. Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the - Lexmark CX943 | Users Guide - Page 234
Use printer menus 234 Menu item Description Print Page Borders Off* On Place a border around each image when printing multiple pages on a single page. Collate Off [1,1,1,2,2,2] On [1,2,1,2,1,2]* Print multiple copies in sequence. Offset Pages None* Between Copies Between Jobs Offset the - Lexmark CX943 | Users Guide - Page 235
Use printer menus 235 Menu item Description Darkness 1 to 9 (5*) Adjust the darkness of the scanned image. Number of Copies 1-9999 (1*) Specify the number of copies. Header/Footer Left Header Middle Header Right Header Left Footer Middle Footer Right Footer Specify the header or footer - Lexmark CX943 | Users Guide - Page 236
Use printer menus 236 Menu item Description Contrast Best for content* 0-5 Specify the contrast for the scanned image. Background Removal Background Detection Content‑based* Fixed Level ‑4 to 4 (0*) Remove the background color or image noise from the original document. Notes: • Content-based - Lexmark CX943 | Users Guide - Page 237
Number Specify your fax number. Fax ID Fax Name Fax Number* Set the fax ID to use during fax negotiation. Enable Manual Fax Off* On Turn on the manual fax function in the printer. Notes: • This menu item requires a line splitter and a telephone handset. • Use a regular telephone line to answer - Lexmark CX943 | Users Guide - Page 238
on the printer. Note: Events are detected immediately. Enable Extension in Use Support Off On* Determine whether a telephone line is used by another device, set to etherFAX. Menu item Description HTTPS service URL Specify the etherFAX service URL. Note: An asterisk (*) next to a value - Lexmark CX943 | Users Guide - Page 239
Use printer menus 239 Menu item Description HTTPS Proxy Specify a proxy server URL. HTTPS Proxy User Specify the user name and password for the proxy server. HTTPS Proxy Password Fax Send Encryption Disabled Enabled* Required Enable encryption for outgoing fax messages. Fax Receive - Lexmark CX943 | Users Guide - Page 240
Use printer menus 240 Menu item Description Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the output result based on the source of the original document. Darkness 1-9 (5*) Adjust the darkness of the scanned image. Behind a PABX On - Lexmark CX943 | Users Guide - Page 241
Use printer menus 241 Menu item Description Contrast Best for Content* 0 1 2 3 4 5 Set the contrast of the output. Background Removal Level ‑4 to 4 (0*) Adjust the amount of background visible on a scanned image. Mirror Image Off* On Create a mirror image of the original document. Negative - Lexmark CX943 | Users Guide - Page 242
Use printer menus 242 Menu item Description Enable Fax Scans On* Off Create faxes using the printer scanner. Driver to Fax On* Off Allow the print driver to send fax. Allow Save as Shortcut On* Off Save fax numbers as shortcuts on the printer. Max Speed 33600* 14400 9600 4800 2400 Set the - Lexmark CX943 | Users Guide - Page 243
Receive* Print Print the time stamp at the bottom of each page from a received fax. Holding Faxes Held Fax Mode Off* Always On Manual Scheduled Hold received faxes from printing until they are released. Holding Faxes Fax Holding Schedule Assign a schedule for holding faxes. Note: This menu - Lexmark CX943 | Users Guide - Page 244
Triple Rings Only Set a distinctive ring pattern for incoming fax. Auto Answer On* Off Set the printer to receive fax automatically. Manual Answer Code 0-9 (9*) Manually enter a code on the telephone number pad to begin receiving fax. Notes: • This menu item appears only when the printer shares - Lexmark CX943 | Users Guide - Page 245
Use printer menus 245 Menu item Description Max Speed 33600* 14400 9600 4800 2400 Set the maximum speed for transmitting fax. Note: An asterisk (*) next to a value indicates the factory default setting. Fax Cover Page Menu item Description Fax Cover Page Off by Default* On by Default Never - Lexmark CX943 | Users Guide - Page 246
Use printer menus 246 Fax Log Settings Menu item Description Transmission Log Frequency Always* Never Only for Error Transmission Log Action Print Off On* E‑mail Off* On Receive Error Log Print Never* Print on Error Specify how often the printer creates a transmission log. Print or e‑mail a - Lexmark CX943 | Users Guide - Page 247
Use printer menus 247 Menu item Description Speaker Volume Low* High Adjust the fax speaker volume. Ringer Volume Off* On Enable the ringer volume. Note: An asterisk (*) next to a value indicates the factory default setting. VoIP Settings Menu item Description VoIP Protocol SIP* H.323 - Lexmark CX943 | Users Guide - Page 248
Use printer menus 248 Menu item Description Transport For Outgoing Calls UDP* TCP Set the SIP transport type for outgoing calls. Outbound Proxy Specify an outbound proxy to forward all SIP communication. Contact Specify a contact name for SIP. Realm Specify a realm name for SIP. Note: If - Lexmark CX943 | Users Guide - Page 249
Use printer menus 249 Fax Server Setup General Fax Settings Menu item Description To Format Specify a fax recipient. Note: If you want to use the fax number, then type the number sign (#) before a number. Reply Address Specify a reply address for sending fax. Subject Specify the fax - Lexmark CX943 | Users Guide - Page 250
Use printer menus 250 Menu item Description SMTP Server Authentication No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Set the authentication type for the SMTP server. Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. - Lexmark CX943 | Users Guide - Page 251
Use printer menus 251 Fax Server Scan Settings Menu item Description Image Format TIFF (.tif) PDF (.pdf)* XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) XLSX (.xlsx) CSV (.csv) Specify the file format for the scanned image. Content Type Text* Text/Photo Photo Graphics Improve the output result - Lexmark CX943 | Users Guide - Page 252
Use printer menus 252 Menu item Description Original Size [List of paper sizes] Set the paper size of the original document. Notes: • Mixed Sizes is the U.S. factory default setting. A4 is the international factory default setting. • This setting may vary depending on your printer model. Use - Lexmark CX943 | Users Guide - Page 253
Use printer menus 253 Menu item Description SMTP Server Authentication No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Set the authentication type for the SMTP server. Device‑Initiated E‑mail None* Use Device SMTP Credentials Specify whether credentials are - Lexmark CX943 | Users Guide - Page 254
settings of the scanned document. PDF Version (1.5*) Notes: Archival Version (A‑1a*) Highly Compressed (Off*) • Archival Version and Archival (PDF/A) are supported only when PDF Version is Secure (Off*) set to 1.4. Archival (PDF/A) (Off*) • Highly Compressed appears only when a hard disk is - Lexmark CX943 | Users Guide - Page 255
Use printer menus 255 Menu item Description Resolution 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image. Darkness 1-9 (5*) Adjust the darkness of the scanned image. Orientation Portrait* Landscape Specify the orientation of the original document. - Lexmark CX943 | Users Guide - Page 256
Use printer menus 256 Menu item Description Auto Color Detect Color Sensitivity 1-9 (5*) Area Sensitivity 1-9 (5*) E‑mail Bit Depth 1 bit* 8 bit Minimum Scan Resolution 75 dpi 150 dpi 200 dpi 300 dpi* Configure the auto color detection setting. JPEG Quality Best for content* 5-95 Set the JPEG - Lexmark CX943 | Users Guide - Page 257
Use printer menus 257 Menu item Description Blank Pages Set the sensitivity of scans in relation to blank pages in the original Blank Page Removal (Do Not Remove*) document. Blank Page Sensitivity (5*) Note: An asterisk (*) next to a value indicates the factory default setting. Admin - Lexmark CX943 | Users Guide - Page 258
Use printer menus 258 Menu item Description Adjust ADF Skew Off* On Set the printer to adjust the skewed images from documents that are scanned from the ADF. Transmission Log Print log* Do Not Print Log Print Only For Error Print a transmission log for e‑mail scans. Log Paper Source Tray [x] - Lexmark CX943 | Users Guide - Page 259
Use printer menus 259 FTP FTP Defaults Menu item Description Format JPEG (.jpg) PDF (.pdf)* TIFF (.tif) XPS (.xps) Specify the file format for the scanned image. Global OCR Settings Recognized Languages Auto Rotate* Despeckle Auto Contrast Enhance Configure the settings for optical character - Lexmark CX943 | Users Guide - Page 260
Use printer menus 260 Menu item Description Resolution 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image. Darkness 1-9 (5*) Adjust the darkness of the scanned image. Orientation Portrait* Landscape Specify the orientation of the original document. - Lexmark CX943 | Users Guide - Page 261
Use printer menus 261 Menu item Description Contrast Best for content* 0 1 2 3 4 5 Specify the contrast for the scanned image. Background Removal Remove the background color or image noise from the original Background Detection (Content‑based*) document. Level (0*) Notes: • Content-based - Lexmark CX943 | Users Guide - Page 262
Use printer menus 262 Menu item Description Text/Photo Default 5-95 (75*) Set the quality of text and photo on the scanned image. Photo Default 5-95 (50*) Set the quality of photo on the scanned image. Use Multi‑Page TIFF On* Off Enable scanning of multiple TIFF images in one TIFF file. - Lexmark CX943 | Users Guide - Page 263
PDF settings of the scanned image. PDF Version (1.5*) Notes: Archival Version (A‑1a*) Highly Compressed (Off*) • Archival Version and Archival (PDF/A) are supported only when PDF Version is Secure (Off*) set to 1.4. Archival (PDF/A) (Off*) • Highly Compressed appears only when a hard disk is - Lexmark CX943 | Users Guide - Page 264
Use printer menus 264 Menu item Description Original Size Mixed Sizes* Set the paper size of the original document. Sides Off* Long edge Short edge Specify the orientation of the original document when scanning on both sides of the document. File Name Specify the file name of the scanned - Lexmark CX943 | Users Guide - Page 265
Use printer menus 265 Menu item Description Negative Image Off* On Create a negative image of the original document. Shadow Detail ‑4 to 4 (0*) Adjust the shadow detail in the scanned image. Scan Edge to Edge Off* On Scan the original document from edge to edge. Sharpness 1-5 (3*) Adjust - Lexmark CX943 | Users Guide - Page 266
Flash Drive Print Menu item Description Number of Copies 1-9999 (1*) Set the number of copies. Paper Source Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Set the paper source for the print job. Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3)* Keep the pages of a print job stacked in - Lexmark CX943 | Users Guide - Page 267
Use printer menus 267 Menu item Description Offset Pages None* Between Copies Between Jobs Offset the output of each print job or each copy of a print job. Notes: • Between Copies offsets each copy of a print job if Collate is set to On [1,2,1,2,1,2]. If Collate is set to Off [1,1,1,2,2,2], - Lexmark CX943 | Users Guide - Page 268
Use printer menus 268 Menu item Description Blank Pages Do Not Print* Print Print blank pages in a print job. Note: An asterisk (*) next to a value indicates the factory default setting. Network/Ports Network Overview Menu item Description Active Adapter Auto* Standard Network Wireless - Lexmark CX943 | Users Guide - Page 269
802.11a/n/ac (5GHz) Wireless Security Mode Disabled* WEP WPA2/WPA-Personal WPA2-Personal 802.1x - RADIUS Description Configure the Wi‑Fi connection using Lexmark Mobile Assistant. Configure the Wi‑Fi connection using the control panel. Note: 802.1x - RADIUS can be configured only from the Embedded Web - Lexmark CX943 | Users Guide - Page 270
Gateway IPv6 Enable IPv6 On* Off Enable DHCPv6 On Off* Stateless Address Autoconfiguration On* Off DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix All IPv6 Addresses All IPv6 Router Addresses Description Set the type of Wireless Encryption Protocol - Lexmark CX943 | Users Guide - Page 271
Use printer menus 271 Menu item Network Address UAA LAA PCL SmartSwitch Off On* PS SmartSwitch Off On* Job Buffering On Off* Mac Binary PS Auto* On Off Description View the network addresses. Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the - Lexmark CX943 | Users Guide - Page 272
Printer's Latitude Printer's Longitude Printer's Altitude More Options Note: An asterisk (*) next to a value indicates the factory default setting. Mobile Services Management Note: This menu appears only in the Embedded Web Server. Menu item Description Enable IPP Print On* Off Allow - Lexmark CX943 | Users Guide - Page 273
Configure the IPv6 settings. Enable IPv6 (On*) Enable DHCPv6 (Off*) Stateless Address Autoconfiguration (On*) DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix (64*) All IPv6 Addresses All IPv6 Router Addresses Network Address UAA LAA Specify the - Lexmark CX943 | Users Guide - Page 274
update NTP server On* Off Allow the DHCP and BOOTP clients to update the NTP settings of the printer. Zero Configuration Name Specify a service name for the zero configuration network. Enable Auto IP Off On* Assign an IP address automatically. DNS Server Address Specify the current Domain Name - Lexmark CX943 | Users Guide - Page 275
Set the maximum transfer rate of the printer. Note: When enabled, the option for this setting is 100-1000000 Kilobits/second. TLS Support Enable TLSv1.0 (Off) Enable TLSv1.1 (Off*) Enable TLSv1.2 (On*) Enable the Transport Layer Security protocol. SSL Cipher List Specify the cipher algorithms - Lexmark CX943 | Users Guide - Page 276
Use printer menus 276 Menu item Description SNMP Version 3 Enabled Off On* Context Name Set Read/Write Credentials User Name Authentication Password Privacy Password Set Read‑only Credentials User Name Authentication Password Privacy Password Authentication Hash MD5 SHA1* Minimum Authentication - Lexmark CX943 | Users Guide - Page 277
Use printer menus 277 Menu item Description Proposed Encryption Method 3DES AES* Set the encryption method. Note: This menu item appears only when Base Configuration is set to Compatibility. Proposed Authentication Method SHA1 SHA256* SHA512 Set the authentication method. Note: This menu item - Lexmark CX943 | Users Guide - Page 278
Use printer menus 278 Menu item Description 802.1x Authentication Device Login Name Device Login Password Validate Serve Certificate (On*) Enable Event Logging (Off*) 802.1x Device Certificate Configure the settings for authenticating the 802.1x connection. Allowable Authentication Mechanisms EAP - Lexmark CX943 | Users Guide - Page 279
Use printer menus 279 HTTP/FTP Settings Menu item Description Proxy HTPP Proxy IP Address HTTP Default IP Port FTP Proxy IP Address FTP Default IP Port Authentication User Name Password Local Domains Configure the HTTP and FTP server settings. Other Settings Enable HTTP Server (On*) Access - Lexmark CX943 | Users Guide - Page 280
Use printer menus 280 USB Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires Off it, regardless of the default printer language. On* Note: When this setting is disabled, the printer does not examine incoming - Lexmark CX943 | Users Guide - Page 281
Description View More Information View additional information on the usage of Lexmark Cloud Services. Enable communication with Lexmark Cloud Services Off* On Enable the printer to communicate with Lexmark Cloud Services. View Current Status View the connection status between the printer and - Lexmark CX943 | Users Guide - Page 282
Use printer menus 282 Security Login Methods Manage Permissions Menu item Description Function Access Access Address Book in Apps Modify Address Book Manage Shortcuts Create Profiles Manage Bookmarks Flash Drive Print Flash Drive Color Printing Flash Drive Scan Copy Function Copy Color Printing - Lexmark CX943 | Users Guide - Page 283
Management Firmware Updates Apps Configuration Operator Panel Lock Embedded Web Server Access Import / Export All Settings Out of Service Erase Cloud Services Enrollment Apps New Apps Slideshow Change Wallpaper Screen Saver Card Copy Scan Center Scan Center Custom [x] Control access to - Lexmark CX943 | Users Guide - Page 284
Use printer menus 284 Schedule USB Devices Menu item Schedules Add New Schedule Description Schedule access to the front USB port. Security Audit Log Menu item Description Enable Audit Off* On Record the events in the secure audit log and remote syslog. Enable Remote Syslog Off* On Send - Lexmark CX943 | Users Guide - Page 285
Use printer menus 285 Menu item Description Remote Syslog Facility 0 ‑ Kernel Messages 1 ‑ User‑Level Messages 2 ‑ Mail System 3 ‑ System Daemons 4 ‑ Security/Authorization Messages* 5 ‑ Messages Generated Internally by Syslogs 6 ‑ Line Printer Subsystem 7 ‑ Network News Subsystem 8 ‑ UUCP - Lexmark CX943 | Users Guide - Page 286
Use printer menus 286 Menu item Description E‑mail Log Cleared Alert Off* On Send e‑mail notification to the administrator when a log entry is deleted. E‑mail Log Wrapped Alert Off* On Send e‑mail notification to the administrator when the log becomes full and begins to overwrite the oldest - Lexmark CX943 | Users Guide - Page 287
Use printer menus 287 Login Restrictions Menu item Description Login failures 1-10 (3*) Specify the number of failed login attempts before the user gets locked out. Failure time frame Specify the time frame between failed login attempts before the user gets locked out. 1-60 minutes (5*) - Lexmark CX943 | Users Guide - Page 288
Use printer menus 288 Menu item Description Require All Jobs to be Held Set the printer to hold all print jobs. Off* On Keep duplicate documents Set the printer to keep all documents with the same file name. Off* On Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark CX943 | Users Guide - Page 289
Use printer menus 289 Miscellaneous Menu item Description Protected Features Show* Hide Show all the features that Function Access Control (FAC) protects regardless of the security permission that the user has. Note: Hide displays only FAC‑protected features that the user has access. Print - Lexmark CX943 | Users Guide - Page 290
profiles that are stored in the printer. Print a diagnostic tool for print problems. Note: To avoid clipping the content, print the report on letter‑ or printer language. Print a page that shows the printer capabilities and supported solutions. Print the resources that are stored in the flash drive - Lexmark CX943 | Users Guide - Page 291
and configuring the settings Provides information about ordering supplies Troubleshooting Menu item Print Quality Test Pages Cleaning the Scanner Description Print sample pages to identify and correct print quality defects. Print instructions on how to clean the scanner. Printing the Menu - Lexmark CX943 | Users Guide - Page 292
Maintain the printer 292 Maintain the printer Warning-Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Checking the status of parts and supplies 1 From the home screen, touch Status/Supplies. 2 Select the parts - Lexmark CX943 | Users Guide - Page 293
caused by the use of third-party parts and supplies is not covered by the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended life may - Lexmark CX943 | Users Guide - Page 294
Maintain the printer 294 Lexmark XC9445, XC9455, XC9465 toner cartridges Item Worldwide Cyan 24B7523 Magenta 24B7524 Yellow 24B7525 Black 24B7526 Ordering a photoconductor unit Item Photoconductor unit Photoconductor unit 3-Pack Worldwide - Lexmark CX943 | Users Guide - Page 295
Maintain the printer 295 2 Remove the used toner cartridge. 3 Unpack the new toner cartridge. 4 Shake the toner cartridge to redistribute the toner. 5 Insert the new toner cartridge. - Lexmark CX943 | Users Guide - Page 296
Maintain the printer 296 6 Remove the waste toner transfer unit. Note: To avoid spilling the toner, place the unit in an upright position. - Lexmark CX943 | Users Guide - Page 297
Maintain the printer 297 7 Remove the printhead wiper, and then clean the printhead lenses. 8 Put the printhead wiper back into place. - Lexmark CX943 | Users Guide - Page 298
Maintain the printer 298 9 Insert the waste toner transfer unit until it clicks into place, and then lock it. 10 Close the door. - Lexmark CX943 | Users Guide - Page 299
Maintain the printer 299 Replacing a photoconductor unit 1 Open the front door. - Lexmark CX943 | Users Guide - Page 300
Maintain the printer 300 2 Remove the waste toner transfer unit. Note: To avoid spilling the toner, place the unit in an upright position. - Lexmark CX943 | Users Guide - Page 301
Maintain the printer 301 3 Unlock the used photoconductor unit. 4 Remove the used photoconductor unit. - Lexmark CX943 | Users Guide - Page 302
Damage: Do not expose the photoconductor unit to direct light for more than one minute. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. 6 Insert the new photoconductor - Lexmark CX943 | Users Guide - Page 303
Maintain the printer 303 7 Remove the packing material, and then lock the new photoconductor unit. - Lexmark CX943 | Users Guide - Page 304
Maintain the printer 304 8 Remove the printhead wiper, and then clean the printhead lenses. 9 Put the printhead wiper back into place. - Lexmark CX943 | Users Guide - Page 305
Maintain the printer 305 10 Insert the waste toner transfer unit until it clicks into place, and then lock it. 11 Close the door. - Lexmark CX943 | Users Guide - Page 306
Maintain the printer 306 Replacing the 520‑sheet tray insert 1 Remove the used tray insert. 2 Unpack the new tray insert, and then remove all the packing material. - Lexmark CX943 | Users Guide - Page 307
Maintain the printer 307 3 Insert the new tray insert. - Lexmark CX943 | Users Guide - Page 308
Maintain the printer 308 Replacing the fuser 1 Turn off the printer. 2 Open door A. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. - Lexmark CX943 | Users Guide - Page 309
Maintain the printer 309 - Lexmark CX943 | Users Guide - Page 310
Maintain the printer 310 3 Unlock the fuser. - Lexmark CX943 | Users Guide - Page 311
Maintain the printer 311 4 Remove the used fuser. 5 Unpack the new fuser. - Lexmark CX943 | Users Guide - Page 312
Maintain the printer 312 6 Insert the new fuser until it clicks into place, and then lock it. 7 Close door A. 8 Turn on the printer. Replacing the printhead wiper 1 Open the front door. - Lexmark CX943 | Users Guide - Page 313
Maintain the printer 313 2 Remove the used printhead wiper. 3 Unpack the new printhead wiper. - Lexmark CX943 | Users Guide - Page 314
Maintain the printer 314 4 Insert the new printhead wiper. 5 Close the front door. - Lexmark CX943 | Users Guide - Page 315
Maintain the printer 315 Replacing the transfer module cleaner 1 Open the front door. - Lexmark CX943 | Users Guide - Page 316
Maintain the printer 316 2 Remove the waste toner transfer unit. Note: To avoid spilling the toner, place the unit in an upright position. - Lexmark CX943 | Users Guide - Page 317
Maintain the printer 317 3 Remove the used transfer module cleaner. 4 Unpack the new transfer module cleaner. - Lexmark CX943 | Users Guide - Page 318
Maintain the printer 318 5 Insert the new transfer module cleaner. - Lexmark CX943 | Users Guide - Page 319
Maintain the printer 319 6 Insert the waste toner transfer unit until it clicks into place, and then lock it. 7 Close the front door. - Lexmark CX943 | Users Guide - Page 320
Maintain the printer 320 Replacing the tray roller kit 1 Turn off the printer. - Lexmark CX943 | Users Guide - Page 321
Maintain the printer 321 2 Remove the standard tray. 3 Remove the used tray roller kit. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. - Lexmark CX943 | Users Guide - Page 322
Maintain the printer 322 4 Unpack the new tray roller kit. - Lexmark CX943 | Users Guide - Page 323
Maintain the printer 323 5 Insert the new tray roller kit until it clicks into place. 6 Insert the tray. 7 Turn on the printer. - Lexmark CX943 | Users Guide - Page 324
Maintain the printer 324 Replacing the ADF roller kit 1 Turn off the printer. - Lexmark CX943 | Users Guide - Page 325
Maintain the printer 325 2 Open the ADF top cover. 3 Remove the separator roller cover. - Lexmark CX943 | Users Guide - Page 326
Maintain the printer 326 4 Remove the used separator roller. 5 Unpack the new separator roller. 6 Insert the new separator roller. 7 Insert the separator roller cover until it clicks into place. - Lexmark CX943 | Users Guide - Page 327
Maintain the printer 327 8 Open the ADF inner cover. 9 Remove the roller clip. - Lexmark CX943 | Users Guide - Page 328
Maintain the printer 328 10 Remove the used feed rollers. 11 Unpack the new feed rollers. 12 Insert the new feed rollers. - Lexmark CX943 | Users Guide - Page 329
Maintain the printer 329 13 Attach the roller clip until it clicks into place. - Lexmark CX943 | Users Guide - Page 330
Maintain the printer 330 14 Close the ADF inner cover until it clicks into place. 15 Close the ADF top cover. 16 Turn on the printer. - Lexmark CX943 | Users Guide - Page 331
Maintain the printer 331 Replacing the 2000‑sheet tray roller kit 1 Turn off the printer. - Lexmark CX943 | Users Guide - Page 332
Maintain the printer 332 2 Slide the tray to the left. 3 Open door J, and then open the roller kit cover. - Lexmark CX943 | Users Guide - Page 333
Maintain the printer 333 4 Locate and remove the used roller kit. 5 Unpack the new roller kit. - Lexmark CX943 | Users Guide - Page 334
Maintain the printer 334 6 Insert the new roller kit. 7 Close the roller kit cover, and then close door J. 8 Slide the tray back into place. 9 Turn on the printer. - Lexmark CX943 | Users Guide - Page 335
Maintain the printer 335 Replacing the ADF separator roller cover 1 Open the ADF top cover. 2 Remove the used separator roller cover. 3 Unpack the new separator roller cover. - Lexmark CX943 | Users Guide - Page 336
Maintain the printer 336 4 Insert the new separator roller cover until it clicks into place. 5 Close the ADF top cover. - Lexmark CX943 | Users Guide - Page 337
Maintain the printer 337 Replacing the 2000‑sheet tandem tray roller kit 1 Turn off the printer. - Lexmark CX943 | Users Guide - Page 338
Maintain the printer 338 2 Pull out the 2000‑sheet tandem tray. 3 Pull out handle C, and then open the inner cover. - Lexmark CX943 | Users Guide - Page 339
Maintain the printer 339 4 Open the roller kit cover. 5 Remove the used tray roller kit. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. - Lexmark CX943 | Users Guide - Page 340
Maintain the printer 340 6 Unpack the new tray roller kit. - Lexmark CX943 | Users Guide - Page 341
Maintain the printer 341 7 Install the new tray roller kit. 8 Close the roller kit cover. 9 Close the inner cover, and then insert handle C. 10 Insert the tray. 11 Turn on the printer. - Lexmark CX943 | Users Guide - Page 342
Maintain the printer 342 Replacing the second transfer roller 1 Turn off the printer. 2 Open door A. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. - Lexmark CX943 | Users Guide - Page 343
Maintain the printer 343 3 Remove the used second transfer roller. - Lexmark CX943 | Users Guide - Page 344
Maintain the printer 344 4 Unpack the new second transfer roller. 5 Insert the new second transfer roller. 6 Close the door. 7 Turn on the printer. - Lexmark CX943 | Users Guide - Page 345
Maintain the printer 345 Replacing the lower rear connector cover 1 Remove the used lower rear connector cover. 2 Unpack the new lower rear connector cover. 3 Insert the new lower rear connector cover until it clicks into place. - Lexmark CX943 | Users Guide - Page 346
Maintain the printer 346 Replacing the waste toner bottle 1 Open the front door. - Lexmark CX943 | Users Guide - Page 347
Maintain the printer 347 2 Remove the waste toner transfer unit. Note: To avoid spilling the toner, place the unit in an upright position. - Lexmark CX943 | Users Guide - Page 348
Maintain the printer 348 3 Remove the printhead wiper, and then clean the printhead lenses. 4 Put the printhead wiper back into place. - Lexmark CX943 | Users Guide - Page 349
Maintain the printer 349 5 Insert the waste toner transfer unit until it clicks into place, and then lock it. 6 Remove the used waste toner bottle. 7 Unpack the new waste toner bottle. - Lexmark CX943 | Users Guide - Page 350
Maintain the printer 350 8 Insert the new waste toner bottle until it clicks into place, and then close the door. Replacing the waste toner transfer unit 1 Open the front door. - Lexmark CX943 | Users Guide - Page 351
Maintain the printer 351 2 Remove the used waste toner transfer unit. Note: To avoid spilling the toner, place the unit in an upright position. 3 Unpack the new waste toner transfer unit. - Lexmark CX943 | Users Guide - Page 352
Maintain the printer 352 4 Insert the new waste toner transfer unit until it clicks into place, and then lock it. 5 Close the front door. - Lexmark CX943 | Users Guide - Page 353
Maintain the printer 353 Replacing the small cover in the tray insert 1 Pull out the tray. 2 Remove the used small cover. 3 Unpack the new small cover. - Lexmark CX943 | Users Guide - Page 354
Maintain the printer 354 4 Insert the new small cover. 5 Insert the tray. - Lexmark CX943 | Users Guide - Page 355
Maintain the printer 355 Replacing the B4 paper guide in the tray insert 1 Pull out the tray. 2 Remove the used B4 paper guide. 3 Unpack the new B4 paper guide. - Lexmark CX943 | Users Guide - Page 356
Maintain the printer 356 4 Insert the new B4 paper guide. 5 Insert the tray. Replacing the scanner glass pad 1 Open the scanner cover. - Lexmark CX943 | Users Guide - Page 357
Maintain the printer 357 2 Remove the used scanner glass pad. 3 Unpack the new scanner glass pad. 4 Align the new scanner glass pad to the scanner glass. - Lexmark CX943 | Users Guide - Page 358
Maintain the printer 358 5 Close the scanner cover to attach the new scanner glass pad. 6 Open the scanner cover. 7 Apply pressure to the scanner glass pad to secure it. 8 Close the scanner cover. - Lexmark CX943 | Users Guide - Page 359
Maintain the printer 359 Replacing the hole punch box in the booklet finisher 1 Open the booklet finisher door. - Lexmark CX943 | Users Guide - Page 360
Maintain the printer 360 2 Remove the used hole punch box. 3 Unpack the new hole punch box. 4 Insert the new hole punch box. 5 Close the booklet finisher door. - Lexmark CX943 | Users Guide - Page 361
Maintain the printer 361 Replacing the trifold/Z‑fold finisher bin 1 Turn off the printer. - Lexmark CX943 | Users Guide - Page 362
Maintain the printer 362 2 Open the trifold/Z-fold finisher door. 3 Remove the used finisher bin. 4 Unpack the new finisher bin. - Lexmark CX943 | Users Guide - Page 363
Maintain the printer 363 5 Insert the new finisher bin. 6 Close the finisher door. 7 Turn on the printer. Replacing the paper bail 1 Pinch the left side of the paper bail to unlock it. 2 Remove the used paper bail. 3 Unpack the new paper bail. - Lexmark CX943 | Users Guide - Page 364
Maintain the printer 364 4 Insert the new paper bail until it clicks into place. - Lexmark CX943 | Users Guide - Page 365
Maintain the printer 365 Replacing the dual catch bin 1 Remove the used dual catch bin. 2 Unpack the new dual catch bin. 3 Attach the new dual catch bin until it clicks into place. - Lexmark CX943 | Users Guide - Page 366
Maintain the printer 366 Replacing the controller board access cover 1 Remove the rear ports cover. - Lexmark CX943 | Users Guide - Page 367
Maintain the printer 367 2 Using a flat‑head screwdriver, remove the used controller board access cover. 3 Unpack the new controller board access cover. - Lexmark CX943 | Users Guide - Page 368
Maintain the printer 368 4 Attach the new controller board access cover. - Lexmark CX943 | Users Guide - Page 369
Maintain the printer 369 5 Attach the rear ports cover. Replacing the rear ports cover 1 Remove the used rear ports cover. 2 Unpack the new rear ports cover. - Lexmark CX943 | Users Guide - Page 370
Maintain the printer 370 3 Attach the new rear ports cover. Replacing the R9 rear cover 1 Remove the used R9 rear cover. 2 Unpack the new R9 rear cover. - Lexmark CX943 | Users Guide - Page 371
Maintain the printer 371 3 Attach the new R9 rear cover until it clicks into place. Replacing the staple cartridge unit Replacing the staple cartridge in the staple finisher 1 Open the finisher door. - Lexmark CX943 | Users Guide - Page 372
Maintain the printer 372 2 Remove the staple cartridge holder. 3 Remove the empty staple cartridge. 4 Unpack the new staple cartridge. - Lexmark CX943 | Users Guide - Page 373
Maintain the printer 373 5 Insert the new staple cartridge into the holder until it clicks into place.. 6 Insert the staple cartridge holder until it clicks into place. 7 Close the door. - Lexmark CX943 | Users Guide - Page 374
Maintain the printer 374 Replacing the staple cartridge in the staple, hole punch finisher 1 Open the finisher door. 2 Remove the staple cartridge holder. - Lexmark CX943 | Users Guide - Page 375
Maintain the printer 375 3 Remove the empty staple cartridge. 4 Unpack the new staple cartridge. 5 Insert the new staple cartridge until it clicks into place. - Lexmark CX943 | Users Guide - Page 376
Maintain the printer 376 6 Insert the staple cartridge holder. 7 Close the door. Replacing the standard staple cartridge holder 1 Open the finisher door. - Lexmark CX943 | Users Guide - Page 377
Maintain the printer 377 2 Remove the used staple cartridge holder. 3 Remove the staple cartridge. 4 Unpack the new staple cartridge holder. - Lexmark CX943 | Users Guide - Page 378
Maintain the printer 378 5 Insert the staple cartridge into the new staple cartridge holder until it clicks into place. 6 Insert the new staple cartridge holder until it clicks into place. 7 Close the finisher door. - Lexmark CX943 | Users Guide - Page 379
Maintain the printer 379 Replacing the staple cartridge holder in the booklet finisher 1 Open the finisher door, and then pull out the booklet maker. 2 Remove the used staple cartridge holder. - Lexmark CX943 | Users Guide - Page 380
Maintain the printer 380 3 Remove the staple cartridge. 4 Unpack the new staple cartridge holder. 5 Insert the staple cartridge into the new staple cartridge holder. - Lexmark CX943 | Users Guide - Page 381
Maintain the printer 381 6 Insert the new staple cartridge holder. 7 Insert the booklet maker, and then close the finisher door. Resetting the supply usage counters 1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters. 2 Select the counter - Lexmark CX943 | Users Guide - Page 382
Maintain the printer 382 Cleaning printer parts Cleaning the printer CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. Notes: • - Lexmark CX943 | Users Guide - Page 383
Maintain the printer 383 Cleaning the scanner 1 Open the scanner cover. 2 Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass pad - Lexmark CX943 | Users Guide - Page 384
Maintain the printer 384 • Scanner glass pad • ADF glass • Scanner glass 3 Close the scanner cover. - Lexmark CX943 | Users Guide - Page 385
Maintain the printer 385 Cleaning the tray roller kit 1 Turn off the printer. - Lexmark CX943 | Users Guide - Page 386
Maintain the printer 386 2 Remove the standard tray. 3 Remove the tray roller kit. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. - Lexmark CX943 | Users Guide - Page 387
Maintain the printer 387 4 Apply water to a soft, lint-free cloth, and then wipe the feed rollers. - Lexmark CX943 | Users Guide - Page 388
Maintain the printer 388 5 Insert the roller kit until it clicks into place. 6 Insert the tray. 7 Turn on the printer. - Lexmark CX943 | Users Guide - Page 389
Maintain the printer 389 Cleaning the 2000‑sheet tray roller kit 1 Turn off the printer. - Lexmark CX943 | Users Guide - Page 390
Maintain the printer 390 2 Slide the tray to the left. 3 Open door J, and then open the roller kit cover. - Lexmark CX943 | Users Guide - Page 391
Maintain the printer 391 4 Locate, and then remove the tray roller kit. 5 Apply water to a soft, lint-free cloth, and then wipe the roller kit. - Lexmark CX943 | Users Guide - Page 392
Maintain the printer 392 6 Insert the roller kit. 7 Close the roller kit cover, and then close door J. 8 Slide the tray back into place. 9 Turn on the printer. - Lexmark CX943 | Users Guide - Page 393
Maintain the printer 393 Emptying the hole punch box 1 Lift paper transport cover F. 2 Remove, and then empty the hole punch box. 3 Insert the hole punch box. - Lexmark CX943 | Users Guide - Page 394
Maintain the printer 394 4 Close paper transport cover F. 5 Open the booklet finisher door. 6 Remove, and then empty the hole punch box. - Lexmark CX943 | Users Guide - Page 395
Maintain the printer 395 7 Insert the hole punch box. 8 Close the finisher door. Saving energy and paper Configuring the power save mode settings Sleep mode 1 From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode. 2 Specify the amount of time that the printer - Lexmark CX943 | Users Guide - Page 396
printer. • Any cart used to move the hardware options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer - Lexmark CX943 | Users Guide - Page 397
Troubleshoot a problem 397 Troubleshoot a problem Print quality problems Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps. "Blank or white pages" on "Dark print" on page 399 "Ghost images" on page 401 "Gray or - Lexmark CX943 | Users Guide - Page 398
Troubleshoot a problem 398 "Toner easily rubs off" on "Uneven print density" on "Horizontal dark lines" on page 411 page 411 page 412 "Vertical dark lines" on page 413 "Horizontal white lines" "Vertical white lines" on "Repeating defects" on on page 414 page 416 page 417 Printing problems - Lexmark CX943 | Users Guide - Page 399
Troubleshoot a problem 399 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the printer printing blank - Lexmark CX943 | Users Guide - Page 400
Troubleshoot a problem 400 Print > Quality > Toner Darkness. b Print the document. No The problem is solved. Is the print too dark? Step 3 Go to step 4. rough paper with plain paper. b Print the document. Go to step 6. The problem is solved. Is the print too dark? Step 6 a Load paper from a - Lexmark CX943 | Users Guide - Page 401
Troubleshoot a problem 401 Ghost images Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting Tray Configuration > Paper Size/Type. b Print the document. The problem is solved. Do ghost images appear on prints? Step 3 a - Lexmark CX943 | Users Guide - Page 402
Troubleshoot a problem 402 Gray or colored background Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting the document. No The problem is solved. Does gray to step 3. The problem is solved. Does quality problems. Warning - Lexmark CX943 | Users Guide - Page 403
Troubleshoot a problem 403 Incorrect margins Action Yes Step 1 a Adjust the paper guides in the tray to the correct position for the paper loaded. b Print the document. The problem is solved. Are the margins correct? Step 2 The problem is a Depending on your operating system, specify the - Lexmark CX943 | Users Guide - Page 404
Troubleshoot a problem 404 Action Step 1 a Perform Color Adjust. From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust. b Print the document. Yes Go to step 2. - Lexmark CX943 | Users Guide - Page 405
the photoconductor units. c Print the document. Contact customer The problem is support. solved. Is the print too light? Missing colors Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. - Lexmark CX943 | Users Guide - Page 406
. Are some colors missing on print? Yes Contact customer support. No The problem is solved. Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Check the - Lexmark CX943 | Users Guide - Page 407
Troubleshoot a problem 407 Action Yes Step 3 Go to step 4. a Depending on Print the document. Go to step 5. The problem is solved. Is the print mottled? Step 5 a Remove the photoconductor units. Contact customer support. Warning-Potential Damage: Do not expose thephotoconductor units - Lexmark CX943 | Users Guide - Page 408
Troubleshoot a problem 408 Action Yes Step 1 Go to step 2. a Adjust the guides in the tray to the correct position for the paper loaded. b Print the document. No The problem is solved. Is the paper curled? Step 2 Go to step 3. a Depending on your operating system, specify the paper type - Lexmark CX943 | Users Guide - Page 409
Troubleshoot a problem 409 Action Yes Step 1 Go to step 2. a Pull out the tray. b Remove the paper, and then load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. c Adjust the paper guides in - Lexmark CX943 | Users Guide - Page 410
Troubleshoot a problem 410 Text or images cut off Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Yes Step 1 a Adjust the paper guides document. The problem is solved. Is problems - Lexmark CX943 | Users Guide - Page 411
the document. Does the toner rub off? Yes Contact customer support. No The problem is solved. Uneven print density Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Yes Replace the - Lexmark CX943 | Users Guide - Page 412
Troubleshoot a problem 412 Horizontal dark lines Notes: • Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. • If horizontal dark lines keep appearing on the prints, then see the "Repeating defects" - Lexmark CX943 | Users Guide - Page 413
the document. Yes Contact customer support. No The problem is solved. Do horizontal dark lines appear on prints? Vertical dark lines Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action - Lexmark CX943 | Users Guide - Page 414
Print the document. Contact customer The problem is support. solved. Do vertical dark lines appear on prints? Horizontal white lines Notes: • Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. • If - Lexmark CX943 | Users Guide - Page 415
Troubleshoot a problem . b Print the document. No The problem is solved. Do horizontal white lines appear type. b Print the document. The problem is solved. Do horizontal white lines appear Go to step 4. The problem is solved. Do horizontal dark cause print quality problems. Warning-Potential - Lexmark CX943 | Users Guide - Page 416
Troubleshoot a problem 416 Vertical white lines Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Yes Step 1 Go to step 2. a Depending on your operating system, specify the paper - Lexmark CX943 | Users Guide - Page 417
the document. Yes Contact customer support. No The problem is solved. Do vertical white lines appear on prints? Repeating defects Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action - Lexmark CX943 | Users Guide - Page 418
Troubleshoot a problem 418 Action Yes Step 2 Take note of the a Using the Maintenance Defect Ruler page, measure the distance, and then distance between the repeating defects on the affected color contact customer page. support or your b Replace the supply item that matches the - Lexmark CX943 | Users Guide - Page 419
Troubleshoot a problem 419 Action Yes Step 4 The problem is a Turn off the printer, wait for about 10 seconds, and then turn on solved. the printer. b Print the document. Is the document printed? Step 5 a Remove, and then reinstall the print driver. b Print the document. The problem is - Lexmark CX943 | Users Guide - Page 420
Troubleshoot a problem 420 Action Yes Step 3 The problem is If you are printing from the Internet, then the printer may be reading solved. the Is the document printed on the correct paper? No Go to step 4. Go to step 5. Contact customer support. No Load the correct paper size and paper type. - Lexmark CX943 | Users Guide - Page 421
Troubleshoot a problem 421 Action Yes Step 2 The problem is a Depending on your operating system, specify the paper size solved. Go to step 4. Is the printer printing slow? No Go to step 3. Contact customer support. No The problem is solved. The problem is solved. The problem is solved. - Lexmark CX943 | Users Guide - Page 422
Troubleshoot a problem 422 Action Yes Step 4 Go to step 5. a Depending on your Remove held jobs. Go to step 7. The problem is solved. Is the printer printing slow? Step 7 a Make sure that the printer is not overheating. Contact customer support. Notes: • Allow the printer to cool down - Lexmark CX943 | Users Guide - Page 423
Troubleshoot a problem 423 The printer is not responding Action Step 1 Check if the power cord is connected to the electrical outlet. Yes The problem correct ports? Step 6 The problem is Turn off the printer, problem is solved. Go to step 8. Is the printer responding? Step 8 The problem - Lexmark CX943 | Users Guide - Page 424
Troubleshoot a problem 424 Unable to read flash drive Action Step 1 Check Is the flash drive supported? Step 6 Insert a supported flash drive. The problem is solved. Does the printer recognize the flash drive? Step 7 Remove, and then insert the flash drive. The problem is solved. Does the printer - Lexmark CX943 | Users Guide - Page 425
Troubleshoot a problem 425 Clearing jams Avoiding jams Load paper properly • Make sure slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly - Lexmark CX943 | Users Guide - Page 426
Troubleshoot a problem 426 • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. • Do not mix - Lexmark CX943 | Users Guide - Page 427
Troubleshoot a problem 427 Jam locations 1 Automatic document feeder 2 Standard bin 3 Paper transport 4 Staple, hole punch finisher 5 Trifold/Z-fold finisher 6 Booklet finisher 7 2000-sheet tray 8 Optional trays 9 Standard trays 10 Staple finisher 11 Multipurpose feeder 12 Door A - Lexmark CX943 | Users Guide - Page 428
Troubleshoot a problem 428 Paper jam in the standard tray 1 Open door A. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of - Lexmark CX943 | Users Guide - Page 429
Troubleshoot a problem 429 3 Pull out the standard tray. 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 5 Insert the tray, and then close - Lexmark CX943 | Users Guide - Page 430
Troubleshoot a problem 430 3 Close the door. 4 Pull out the optional 520‑sheet tray or 2000‑sheet tandem tray. 5 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark CX943 | Users Guide - Page 431
Troubleshoot a problem 431 - Lexmark CX943 | Users Guide - Page 432
Troubleshoot a problem 432 6 In tandem trays, pull out handle C, and then open the inner cover. 7 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 8 Close the cover, and then insert handle C. 9 Insert the tray. - Lexmark CX943 | Users Guide - Page 433
Troubleshoot a problem 433 Paper jam in the multipurpose feeder Remove the jammed paper. Note: Make sure that all paper fragments are removed. Paper jam in the 2000‑ - Lexmark CX943 | Users Guide - Page 434
Troubleshoot a problem 434 3 Close the door, and then slide the tray back into place. 4 Pull out the tray insert, and then remove the jammed paper. Note: Make - Lexmark CX943 | Users Guide - Page 435
Troubleshoot a problem 435 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Open door A2, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark CX943 | Users Guide - Page 436
Troubleshoot a problem 436 4 Lift door A3. 5 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 6 Close door A2, and then close door A. - Lexmark CX943 | Users Guide - Page 437
Troubleshoot a problem 437 Paper jam in the standard bin 1 Open door A. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of - Lexmark CX943 | Users Guide - Page 438
Troubleshoot a problem 438 Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray. 2 Open the ADF cover. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close the ADF cover. - Lexmark CX943 | Users Guide - Page 439
Troubleshoot a problem 439 Paper jam in the staple finisher 1 Open door A. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of - Lexmark CX943 | Users Guide - Page 440
Troubleshoot a problem 440 Note: Make sure that all paper fragments are removed. 5 Close the cover. 6 Open the finisher front cover, turn the knob, and then remove the - Lexmark CX943 | Users Guide - Page 441
Troubleshoot a problem 441 9 Open door C, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. 10 Close door C, and then close door A. - Lexmark CX943 | Users Guide - Page 442
Troubleshoot a problem 442 2 Open door A1, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close door A1, and then close door A. 4 Lift the paper transport cover F, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark CX943 | Users Guide - Page 443
Troubleshoot a problem 443 5 Close the cover. 6 Pull the lever on the staple, hole punch finisher and then lift the cover. 7 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark CX943 | Users Guide - Page 444
Troubleshoot a problem 444 8 Close the cover. Paper jam in the trifold/Z‑fold finisher 1 Open door A. CAUTION-HOT SURFACE: The inside of the printer might be hot. To - Lexmark CX943 | Users Guide - Page 445
Troubleshoot a problem 445 3 Close door A1, and then close door A. 4 Lift the paper transport cover F, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. 5 Close the cover. - Lexmark CX943 | Users Guide - Page 446
Troubleshoot a problem 446 6 Open the trifold/Z‑fold finisher door. 7 Remove the jammed paper from any of the following locations. Note: Make sure that all paper fragments are removed. • Handle 2A Note: Make sure to return the handle to its original position. - Lexmark CX943 | Users Guide - Page 447
Troubleshoot a problem 447 • Handle 2B Note: Make sure to return the handle to its original position. 8 Pull out the finisher bin. 9 Remove the jammed paper from any of the following locations. Note: Make sure that all paper fragments are removed. - Lexmark CX943 | Users Guide - Page 448
Troubleshoot a problem 448 • Handle 2E Note: Make sure to return the handle to its original position. • Knob 2C - Lexmark CX943 | Users Guide - Page 449
Troubleshoot a problem 449 • Handle 2F Note: Make sure to return the handle to its original position. • Handle 2G Note: Make sure to return the handle to its original position. 10 Push the finisher bin back into place, and then close the trifold/Z‑fold finisher door. - Lexmark CX943 | Users Guide - Page 450
Troubleshoot a problem 450 11 Open the booklet finisher door. 12 Remove the jammed paper from any of the following locations. Note: Make sure that all paper fragments are removed. • Handle 3A - Lexmark CX943 | Users Guide - Page 451
Troubleshoot a problem 451 Note: Make sure to return the handle to its original position. • Knob 3B • Handle 3C Note: Make sure to return the handle to its original position. - Lexmark CX943 | Users Guide - Page 452
Troubleshoot a problem 452 • Handle 3D Note: Make sure to return the handle to its original position. 13 Pull out the booklet maker. - Lexmark CX943 | Users Guide - Page 453
Troubleshoot a problem 453 14 Turn knob 4A, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. 15 Push the booklet maker - Lexmark CX943 | Users Guide - Page 454
Troubleshoot a problem 454 2 Open door A1, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close door A1, and then close door A. 4 Lift the paper transport cover, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark CX943 | Users Guide - Page 455
Troubleshoot a problem 455 5 Close the cover. 6 Open the booklet finisher door. - Lexmark CX943 | Users Guide - Page 456
Troubleshoot a problem 456 7 Remove the jammed paper from any of the following locations. • Handle 3A Note: Make sure to return the handle to its original position. • Knob 3B Note: Make sure to return the handle to its original position. - Lexmark CX943 | Users Guide - Page 457
Troubleshoot a problem 457 • Handle 3C Note: Make sure to return the handle to its original position. • Handle 3D Note: Make sure to return the handle to its original position. - Lexmark CX943 | Users Guide - Page 458
Troubleshoot a problem 458 8 Pull out the booklet maker. 9 Turn knob 4A, and then remove the jammed paper. 10 Push the booklet maker back into place, and then close the finisher door. - Lexmark CX943 | Users Guide - Page 459
Troubleshoot a problem 459 Network connection problems Cannot open Embedded Web Server Action Step 1 a Check if the printer is on. b Access the printer Embedded Web Server (EWS). Yes The problem is solved. Can you open the EWS? Step 2 a Make sure that the printer IP address is correct. The - Lexmark CX943 | Users Guide - Page 460
Troubleshoot a problem 460 Action Step 6 a Check if the web proxy servers are disabled. Note: If the servers are disabled, then contact your administrator. b Access the EWS. Can you open the EWS? Yes The problem is solved. Cannot connect the printer to the Wi‑Fi network Action Yes Step 1 Make - Lexmark CX943 | Users Guide - Page 461
Troubleshoot a problem 461 Hardware options problems Cannot detect internal option Action Yes Step 1 The problem Note: If necessary, manually add the internal problem is solved. Does the printer detect the internal option? No Go to step 2. Go to step 3. Go to step 4. Contact customer support - Lexmark CX943 | Users Guide - Page 462
Troubleshoot a problem 462 • Cancel the current print job. Not enough free space in flash printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Contact customer support. The problem is solved. Is the toner - Lexmark CX943 | Users Guide - Page 463
Troubleshoot a problem 463 If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. For more information, see "Using genuine Lexmark job. Contact customer The problem is support. solved. Does the - Lexmark CX943 | Users Guide - Page 464
Troubleshoot a problem 464 Action Yes Step 2 The problem problem is a Check if the trays contain the same paper size and paper type. solved. b Check if the paper guides the document. The problem is solved. Do the trays link correctly? No Go to step 3. Contact customer support. No Go to - Lexmark CX943 | Users Guide - Page 465
Troubleshoot a problem 465 Paper frequently jams Action Yes Step 1 a Remove the tray. b Check if paper is loaded correctly. Go to step 2. Notes: • Make sure that the paper guides b Print the document. Contact customer The problem is support. solved. Do paper jams occur frequently? - Lexmark CX943 | Users Guide - Page 466
Troubleshoot a problem 466 E-mailing problems Disabling the "SMTP server not set up" error message From the you send an e‑mail? Step 2 The problem is Make sure that you are using the correct password. Depending on solved. your e‑mail service provider, use your account password, app password - Lexmark CX943 | Users Guide - Page 467
Troubleshoot a problem 467 Faxing problems Caller ID is not shown Note: These instructions apply only to printers that support analog fax. For more information, see the Setting up the printer to fax section. Action Enable caller ID. From the home screen, touch Settings > Fax > - Lexmark CX943 | Users Guide - Page 468
Troubleshoot a problem 468 Action Yes Step 4 Check the telephone wall jack. The problem is solved. a Connect the analog or router that supports analog use. For more information, contact your DSL provider. • If you are using a private branch exchange (PBX) telephone service, then make sure - Lexmark CX943 | Users Guide - Page 469
Troubleshoot a problem 469 Can receive but not send faxes using analog fax Action Step 1 Load an original document properly into the ADF tray or on the scanner glass. Yes The problem the telephone number manually. The problem is solved. support. No Go to step 2. Go to step 3. Contact customer - Lexmark CX943 | Users Guide - Page 470
Troubleshoot a problem 470 Action Yes Step 2 The problem is Make sure that the printer is connected to a network and that the solved. network is connected to the Internet. Can you set up etherFAX? Step 3 The problem is Make sure that etherFAX is set up correctly. For more information, - Lexmark CX943 | Users Guide - Page 471
Troubleshoot a problem 471 Poor fax print quality Action Step 1 Make sure that there are no print quality defects. a From the home screen, touch Settings > Troubleshooting fax transmission speed. The problem is solved. a turn on The problem is the printer. Step 1 The problem is a Make sure - Lexmark CX943 | Users Guide - Page 472
Troubleshoot a problem 472 Action Yes Step 2 a From the document that you are trying to fax, open the Print dialog. The problem is solved. the fax. Can you send the fax cover page? No Contact customer support. Scanning problems Cannot scan to a computer Action Step 1 Perform a copy job. - Lexmark CX943 | Users Guide - Page 473
Troubleshoot a problem 473 Action Yes Step 5 The problem Yes Step 1 a Create a network folder shortcut. The problem is solved. b Scan a document using the shortcut. For the network folder path and format correct? Step 3 The problem is Make sure that you have a write access permission to - Lexmark CX943 | Users Guide - Page 474
Troubleshoot a problem 474 Action Yes Step 4 Update the network folder shortcut. a Open a web browser, and then type the printer IP address in the address field. The problem network folder? Step 5 The problem is Make sure that the printer Action Yes Step 1 The problem is a Make sure that - Lexmark CX943 | Users Guide - Page 475
Troubleshoot a problem 475 Action Yes Step 2 The problem is a Match the paper size setting and the paper loaded in the tray. solved. b Copy the document or photo. Is the document or photo copied correctly? No Contact customer support. Poor copy quality Action Yes Step 1 The problem is - Lexmark CX943 | Users Guide - Page 476
Troubleshoot a problem 476 Action Yes Step 2 a Open the ADF cover. Contact customer support. b Using a damp, soft, lint‑free cloth, wipe the ADF glass and the white underside of the ADF cover. c Close the ADF cover. No The problem is solved. Do vertical streaks appear on scanned documents? - Lexmark CX943 | Users Guide - Page 477
Troubleshoot a problem 477 Action Yes Step 2 Check the file you want to scan. The problem is solved. a Make sure that the file open. Did the scanner cover close correctly? Yes The problem is solved. No Contact customer support. Scanning takes too long or freezes the computer Action Close - Lexmark CX943 | Users Guide - Page 478
Troubleshoot a problem 478 Scanner does not respond Action Step 1 a Check if the power cord is connected properly to the printer and the electrical outlet. Yes The problem is solved. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an - Lexmark CX943 | Users Guide - Page 479
Troubleshoot a problem 479 3 Place the Print Quick Test page on the ADF tray. 4 Touch Print > Quality > Advanced Imaging > Color Correction. 2 In the Color Correction menu, touch Manual > Color Correction Content. 3 Choose the appropriate color conversion setting. Object type Color conversion - Lexmark CX943 | Users Guide - Page 480
Troubleshoot a problem 480 FAQ about color printing What is RGB color? RGB color is a on page 479. If the software program does not specify colors with RGB or CMYK combinations, then manual color correction is not useful. It is also not effective if the software program or the computer operating - Lexmark CX943 | Users Guide - Page 481
Troubleshoot a problem 481 If the software program support, make sure to have the following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support - Lexmark CX943 | Users Guide - Page 482
.com/recycle, and then choose your country or region. Information on available packaging recycling programs is included with the information on product recycling. Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area. The foam used in - Lexmark CX943 | Users Guide - Page 483
of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark's privacy policy governing the use of this product - Lexmark CX943 | Users Guide - Page 484
of Lexmark International, Inc. in the United States and/or other countries. Gmail, Android, Google Play, and Google Chrome are trademarks of Google LLC. Macintosh, macOS, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries. App Store and iCloud are service - Lexmark CX943 | Users Guide - Page 485
of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. India E-Waste notice This product including components, consumables, parts and spares - Lexmark CX943 | Users Guide - Page 486
exposed metal frame of the printer before accessing or touching interior areas of the printer even if the symbol is not present. ENERGY STAR Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA - Lexmark CX943 | Users Guide - Page 487
in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. - Lexmark CX943 | Users Guide - Page 488
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy. Some models support a Deep Sleep Mode, which further reduces power consumption after longer periods of inactivity. Hibernate Mode This product is designed with an ultra - Lexmark CX943 | Users Guide - Page 489
service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark - Lexmark CX943 | Users Guide - Page 490
telephone network The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal all of Spark's network services. This equipment shall not be set up to make automatic calls to the Spark "111" Emergency Service. This equipment may not - Lexmark CX943 | Users Guide - Page 491
your point of purchase if a BT adapter is required. The Lexmark part number is 80D1873. Some parameters required for compliance with Spark's 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-hook for a period of - Lexmark CX943 | Users Guide - Page 492
, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, - Lexmark CX943 | Users Guide - Page 493
, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request from the UK Importer or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html. This product satisfies the Class A limits of BS EN 55032 and safety - Lexmark CX943 | Users Guide - Page 494
loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item - Lexmark CX943 | Users Guide - Page 495
Lexmark warranty, technical support may not be available or only be available for a fee. Extent of limited warranty Lexmark Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer - Lexmark CX943 | Users Guide - Page 496
claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this - Lexmark CX943 | Users Guide - Page 497
191 AirPrint using 184 analog fax setting up 45 answering machine setting up 48 applications, supported 39 assigning printer to a ring pattern 52 attaching cables 36 avoiding paper jams 425 B B4 paper guide replacing 355 banner tray installing 106 black images 409 blank pages 398 blocking junk faxes - Lexmark CX943 | Users Guide - Page 498
mobile device to printer 179 connecting printer to distinctive ring service 52 connecting the printer to a wireless network 177 support 481 control panel using 14 controller board access cover replacing 366 copies folding 195 offset stacking 195 punching holes 194 stapling 194 copy troubleshooting - Lexmark CX943 | Users Guide - Page 499
fax speaker configuring the settings 53 fax troubleshooting caller ID is not shown 467 can send glass 197 feed roller replacing 324 file types supported 187 finding printer information 10 finding the printer panel 202 fuser replacing 308 G genuine Lexmark parts and supplies 293 genuine parts and - Lexmark CX943 | Users Guide - Page 500
on 193 selecting 17 Lexmark Mobile Print using 184 Lexmark ScanBack Utility using managing screen saver 41 manual color correction 479 MarkNet Data Collection 213 Cloud Services Enrollment 281 Confidential Print ThinPrint 279 Tray Configuration 230 Troubleshooting 291 Universal Setup 231 USB 280 - Lexmark CX943 | Users Guide - Page 501
emission levels 484 nonvolatile memory erasing 181 Non‑Lexmark supply 462 non‑volatile memory 182 Not enough 426 paper size setting 61 paper sizes supported 17 paper type setting 61 parts status vertical white lines 416 white pages 398 print troubleshooting collated printing does not work 463 confi - Lexmark CX943 | Users Guide - Page 502
Lexmark supply 462 Not enough free space in flash memory for resources 462 printer options troubleshooting Settings Page 291 network setup page 180 using Mopria Print Service 184 using Wi‑Fi Direct 185 printing a booklet separator roller cover 335 B4 paper guide 355 controller board access cover 366 - Lexmark CX943 | Users Guide - Page 503
jagged text 476 scanning quality problem 475 scanning to a troubleshooting missing or unresponsive toner cartridge 462 supply notifications configuring 292 supply usage counters resetting 381, 462 supported applications 39 supported fax 45 supported file types 187 supported flash drives 187 supported - Lexmark CX943 | Users Guide - Page 504
193 U unable to read flash drive troubleshooting, print 424 uneven print density 411 Universal paper size setting 61 unlinking trays 76 updating firmware 78 USB port 36 enabling 424 using Customer Support 41 using Display Customization 41 using genuine Lexmark parts and supplies 293 using the ADF
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 |
 |
CX942, CX943, CX944, XC9445,
XC9455, XC9465 MFPs
User's Guide
May 2022
www.lexmark.com
Machine type:
7580
Models:
478, 498. 678, 698, 878, 898