Home » Lenovo Manuals » Servers » Lenovo ThinkServer TD200x » Manual Viewer

Lenovo ThinkServer TD200x Hardware Maintenance Manual for TD200x - Page 25

In DSA, click, Servers and Storage

View all Lenovo ThinkServer TD200x manuals

Add to My Manuals
Save this manual to your list of manuals

Page 25 highlights

• System error codes: See Viewing the test log for information about error codes. • Software or operating-system error codes: See the documentation for the software or operating system for information about a specific error code. See the manufacturer's Web site for documentation. • EasyLED diagnostics LEDs: See EasyLED diagnostics for information about EasyLED diagnostics LEDs that are lit. • System-board LEDs: See "System board LEDs" on page 139 for information about system-board LEDs that are lit. EasyLED diagnostics b. Collect system data. Run Dynamic System Analysis (DSA) to collect information about the hardware, firmware, software, and operating system. Have this information available when you contact Lenovo or an approved warranty service provider. For instructions for running the DSA program, see Running the diagnostic programs. If you have to download the latest version of DSA , complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1) Go to: http://www.lenovo.com/support. 2) Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3) Select Servers and Storage from the Brand list. 4) From Family list, select ThinkServer TD200x, and click Continue. 5) Click Downloads and drivers and look at the list for the Preboot DSA CD image. 3. Follow the problem-resolution procedures. The four problem-resolution procedures are presented in the order in which they are most likely to solve your problem. Follow these procedures in the order in which they are presented: a. Check for and apply code updates. Most problems that appear to be caused by faulty hardware are actually caused by Lenovo ThinkServer Server Firmware (server firmware), system firmware, device firmware, or device drivers that are not at the latest levels. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 1) Determine the existing code levels. In DSA, click Firmware/VPD to view system firmware levels, or click Software to view operating-system levels. 2) Download and install updates of code that is not at the latest level. To display a list of available updates for your server, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. a) Go to: http://www.lenovo.com/support. b) Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. c) Select Servers and Storage from the Brand list. d) From Family list, select ThinkServer TD200x, and click Continue. Chapter 4. General Checkout 17

Section	Page
Chapter 1. About this manual	9
Important Safety Information	9
Important information about replacing RoHS compliant FRUs	10
Turkish statement of compliance	10
Chapter 2. Safety information	11
Guidelines for trained service technicians	12
Inspecting for unsafe conditions	12
Guidelines for servicing electrical equipment	12
Safety statements	13
Chapter 3. General information	17
Features and technologies	17
Specifications	19
Software	21
EasyStartup	22
EasyManage	22
Chapter 4. General Checkout	23
Checkout procedure	23
About the checkout procedure	23
Performing the checkout procedure	24
Diagnosing a problem	24
Undocumented problems	27
Chapter 5. Diagnostics	29
Diagnostic tools	29
Event logs	29
Viewing event logs through the Setup utility	30
Viewing event logs without restarting the server	30
POST error codes	31
System-event log	39
Integrated management module error messages	39
Troubleshooting tables	64
DVD drive problems	65
General problems	66
Hard disk drive problems	66
Intermittent problems	67
Keyboard, mouse, or pointing-device problems	67
Memory problems	69
Microprocessor problems	70
Monitor problems	70
Optional-device problems	72
Power problems	73
Serial port problems	74
Software problems	75
Universal Serial Bus (USB) port problems	75
EasyLED diagnostics	75
Remind button	87
Power-supply LEDs	87
Diagnostic programs, messages, and error codes	89
Running the diagnostic programs	89
Diagnostic text messages	90
Viewing the test log	90
Diagnostic messages	90
Recovering from a Lenovo ThinkServer Server Firmware update failure	125
Solving power problems	127
Solving Ethernet controller problems	127
Solving undetermined problems	128
Problem determination tips	128
Chapter 6. Locating Server Controls and connectors	131
Front view	131
Operator information panel	131
EasyLED diagnostics panel	133
Rear view	134
System-board internal connectors	135
System-board external connectors	136
System board switches and jumpers	137
System board LEDs	138
Power-supply LEDs	142
Internal LEDs, connectors, and jumpers	144
System-board internal connectors	144
System-board switches and jumpers	146
System board LEDs	147
System-board external connectors	149
SAS backplane connectors	149
Server power features	150
Turning on the server	150
Turning off the server	150
Chapter 7. Installing optional devices and replacing customer replaceable units	153
Server components	153
Opening the bezel	154
Closing the bezel	155
Removing the bezel	156
Installing the bezel	157
Opening the bezel media door	158
Closing the bezel media door	159
Removing the left-side cover	160
Installing the left-side cover	161
Opening the power-supply cage	161
Closing the power-supply cage	162
Installing a hot-swap fan	165
Internal cable routing and connectors	166
Removing the air baffle	172
Installing the air baffle	173
Removing the fan cage assembly	174
Installing the fan-cage assembly	175
Removing the battery	175
Installing the battery	176
Removing a hot-swap power supply	177
Installing a hot-swap power supply	178
Installing redundant power supply and fans	179
Removing a voltage regulator module	181
Installing a voltage regulator module	182
Removing the front adapter-retention bracket	182
Installing the front adapter-retention bracket	183
Removing the rear adapter retention bracket	183
Installing the rear adapter retention bracket	184
Removing an adapter	185
Installing an adapter	185
Removing a DVD (optical) drive	188
Installing a DVD (optical) drive	189
Removing an optional tape drive	190
Installing a USB or SATA tape drive	190
Removing the USB cable and EasyLED panel	193
Installing the USB cable and EasyLED panel	194
Removing a 2.5-inch hot-swap hard disk drive	195
Installing a 2.5-inch hot-swap hard disk drive	196
Removing a 2.5-inch disk drive backplane	198
Installing a 2.5-inch disk drive backplane	199
Removing the 2.5-inch disk drive cage	200
Installing the 2.5-inch disk drive cage	201
Removing the operator information panel assembly	202
Installing the operator information panel assembly	203
Removing an extender card	205
Installing an extender card	206
Removing a memory module	207
Installing a memory module	208
Independent channel mode	210
Memory mirroring mode	210
Removing a hot-swap fan	212
Installing a hot-swap fan	213
Removing a microprocessor and heat sink	214
Installing a microprocessor and heat sink	216
Thermal grease	220
Removing a heat-sink retention module	221
Installing a heat-sink retention module	222
Removing a microprocessor retention module	223
Installing a microprocessor retention module	224
Removing the system board	225
Installing the system board	226
Completing the installation	227
Connecting the cables	227
Updating the server configuration	228
Chapter 8. Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823	229
Power cords	241
Chapter 9. Configuring the server	247
Using the Setup Utility	247
Starting the Setup Utility	248
Setup Utility menu choices	248
Passwords	251
Using the Boot Selection Menu program	252
RAID controllers	253
Using the LSI Configuration Utility program	253
Using the WebBIOS utility	255
Using the ThinkServerEasyStartup DVD	257
Before you use the ThinkServer EasyStartup DVD	258
Configuring RAID	258
EasyStartup overview	258
Installing your operating system without using EasyStartup	260
Enabling the Broadcom Gigabit Ethernet Utility program	260
Configuring the Gigabit Ethernet controller	261
Updating the firmware	261
Using the EasyUpdate Firmware Updater tool	261
Starting the backup server firmware	262
Using the Integrated Management Module	262
Using the remote presence capability and blue-screen capture	263
Obtaining the IP address for the Web interface access	263
Logging on to the Web interface	264
Advanced Settings Utility program	264
Installing ThinkServer EasyManage software	265
Installation requirements	265
Installation order	265
Installing Windows 2003 components on the Core Server	266
Installing Windows 2008 32-bit components	266
Uninstalling the LANDesk Software Agent	267
Appendix A. Getting help and technical assistance	269
Before you call	269
Getting help and information from the World Wide Web	269
Calling for service	269
Using other services	270
Purchasing additional services	270
Purchasing additional services	271
Appendix B. Notices	273
Trademarks	274
Important notes	274
Product recycling and disposal	275
Compliance with Republic of Turkey Directive on the Restriction of Hazardous Substances	276
Recycling statements for Japan	276
Battery return program	277
German Ordinance for Work gloss statement	278
Electronic emission notices	278
Federal Communications Commission (FCC) statement	278
Industry Canada Class A emission compliance statement	278
Avis de conformité à la réglementation d'Industrie Canada	278
Australia and New Zealand Class A statement	278
United Kingdom telecommunications safety requirement	279
European Union EMC Directive conformance statement	279
Germany Class A compliance statement	279
Japan Voluntary Control Council for Interference (VCCI) statement	280
Taiwan Class A warning statement	280
People's Republic of China Class A warning statement	281
Korea Class A warning statement	281

Match case Limit results 1 per page

•

System error codes:

See Viewing the test log for information about error codes.

•

Software or operating-system error codes:

See the documentation for the software or

operating system for information about a speciﬁc error code. See the manufacturer's Web site for

documentation.

•

EasyLED diagnostics LEDs:

See EasyLED diagnostics for information about EasyLED

diagnostics LEDs that are lit.

•

System-board LEDs:

See “System board LEDs” on page 139 for information about system-board

LEDs that are lit.

EasyLED diagnostics

Collect system data.

Run Dynamic System Analysis (DSA) to collect information about the hardware, ﬁrmware, software,

and operating system. Have this information available when you contact Lenovo or an approved

warranty service provider. For instructions for running the DSA program, see Running the diagnostic

programs.

If you have to download the latest version of DSA , complete the following steps.

Note:

Changes are made periodically to the Lenovo Web site. The actual procedure might vary

slightly from what is described in this document.

1) Go to: http://www.lenovo.com/support.

2) Enter your product number (machine type and model number) or select

Servers and Storage

from the

Select your product

list.

3) Select

Servers and Storage

from the

Brand

list.

4) From

Family

list, select

ThinkServer TD200x

, and click

Continue

5) Click

Downloads and drivers

and look at the list for the Preboot DSA CD image.

Follow the problem-resolution procedures.

The four problem-resolution procedures are presented in the order in which they are most likely to solve

your problem. Follow these procedures in the order in which they are presented:

Check for and apply code updates.

Most problems that appear to be caused by faulty hardware are actually caused by Lenovo

ThinkServer Server Firmware (server firmware), system firmware, device firmware, or device drivers

that are not at the latest levels.

Important:

Some cluster solutions require speciﬁc code levels or coordinated code updates. If the

device is part of a cluster solution, verify that the latest level of code is supported for the cluster

solution before you update the code.

Determine the existing code levels.

In DSA, click

Firmware/VPD

to view system ﬁrmware levels, or click

Software

to view

operating-system levels.

Download and install updates of code that is not at the latest level.

To display a list of available updates for your server, complete the following steps.

Note:

Changes are made periodically to the Lenovo Web site. The actual procedure might vary

slightly from what is described in this document.

Go to: http://www.lenovo.com/support.

b) Enter your product number (machine type and model number) or select

Servers and Storage

from the

Select your product

list.

Select

Servers and Storage

from the

Brand

list.

d) From

Family

list, select

ThinkServer TD200x

, and click

Continue

Chapter 4

General Checkout