InSinkErator Model WX-300 Owners Manual - Page 20

WASTE XPRESS TROUBLESHOOTING, Troubleshooting

Page 20 highlights

Troubleshooting WASTE XPRESS TROUBLESHOOTING PROBLEM Auger runs in Counterclockwise (CCW) direction. POSSIBLE CAUSE • Power to auger motor reversed. SOLUTION • Reverse motor leads to auger motor or switch L1 and L2 connections on WX terminal block. Auger must run in Clockwise direction. Unit does not shut off with cover off • Waste Xpress Interlock not of Waste Xpress unit. operating properly. • Check interlock switch #3 and #95 connections on WX-101A to WX. • Call service Hot Water Spray is cold. Hot Water spray does not work. • Incorrectly plumbed. • No hot water. • Incorrectly wired. • Connect solenoid on WX unit to hot water source. • Ensure hot water heater/source is functioning. • Check connections on WX-101A #7 to WX #18. Auger reverses direction on each re-start. Waste Xpress unit will not start. • Waste Xpress unit auger motor has been wired into disposer motor circuit. • Incorrect wiring. • Re-wire as shown in instructions. • Check wiring. • Misaligned Interlock switch on chute. • Check chute for tight fit. Water Shuts off when unit shuts off. • Improper dipswitch setting (circuit board). • Refer to Page 14 to refer to dipswitch setting instructions. If the Waste Xpress remains inoperative after following this troubleshooting guide, contact InSinkErator's service department at 1-800-845-8345 for the location of the nearest approved service agency. 21

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21
PROBLEM
POSSIBLE CAUSE
SOLUTION
Auger runs in Counterclockwise
(CCW) direction.
Power to auger motor reversed.
Reverse motor leads to auger motor or
switch L1 and L2 connections on WX
terminal block. Auger must run in
Clockwise direction.
Unit does not shut off with cover off
of Waste Xpress unit.
Waste Xpress Interlock not
operating properly.
Check interlock switch #3 and #95
connections on WX-101A to WX.
Call service
Hot Water Spray is cold.
Incorrectly plumbed.
No hot water.
Connect solenoid on WX unit to hot
water source.
Ensure hot water heater/source
is functioning.
Hot Water spray does not work.
Incorrectly wired.
Check connections on WX-101A #7 to
WX #18.
Auger reverses direction on
each re-start.
Waste Xpress unit auger motor
has been wired into disposer
motor circuit.
Re-wire as shown in instructions.
Waste Xpress unit will not start.
Incorrect wiring.
Misaligned Interlock switch on chute.
Check wiring.
Check chute for tight fit.
Water Shuts off when unit shuts off.
Improper dipswitch setting
(circuit board).
Refer to Page 14 to refer to dipswitch
setting instructions.
WASTE XPRESS TROUBLESHOOTING
If the Waste Xpress remains inoperative after following this troubleshooting guide, contact InSinkErator’s service department at
1-800-845-8345 for the location of the nearest approved service agency.
Troubleshooting