InSinkErator Model WX-300 Owners Manual - Page 17

Troubleshooting ELECTRICAL SHOCK • Disconnect power before servicing. • Do not bypass interlock switch. PERSONAL INJURY Wait until auger paddles stop before servicing Waste Xpress. Troubleshooting for problems other than what is listed below should be performed by a qualified service person. Troubleshooting performed by untrained personnel could result in electrical shock or damage to the Waste Xpress, disposer and/or Control Center. SYSTEM TROUBLESHOOTING PROBLEM POSSIBLE CAUSE The Waste Xpress, disposer and water do not turn on. • Electrical supply turned off. • Fuse blown or circuit breaker tripped at power supply. • Discharge chute of Waste Xpress not seated properly • Waste blocking safety interlock. • Control circuit fuse (FNA2) blown. • 24 volt power from control center not present. The disposer will not start or stops • The disposer overload while grinding, but the Waste Xpress protector tripped. and water operate properly. • The disposer jammed. The Waste Xpress, disposer and water appear to run however no solid waste is ejected from the discharge chute of the Waste Xpress. Water backs up into disposer (does not drain). • Auger is not sufficiently primed with waste after cleaning. • Insufficient waste in waste line. • Auger turning in wrong direction. • The auger and screen plugged. • Auger not turning. • Plumbing line between disposer and Waste Xpress clogged. SOLUTION • Turn on electrical supply. • Replace fuse or reset circuit breaker. • Reinstall chute to ensure proper fit. • Remove waste from safety interlock. • Replace fuse. • Call for service. • Press stop button on control center and press red reset button on disposer. Note: you may need to let disposer cool down before setting. • Press stop button on control center and follow direction for dejamming (supplied with disposer). • Allow unit to run longer to prime itself. • Waste will exit when more waste is added. • Three phase - Switch leads L1 and L2. • Remove plug. • Ensure that auger is seated properly and that auger belt in place. Check motor. • Remove clog. 18