InSinkErator Model WX-300 Owners Manual - Page 18

Problem, Possible Cause, Solution

Page 18 highlights

Troubleshooting SYSTEM TROUBLESHOOTING PROBLEM Waste Xpress stops unexpectedly. POSSIBLE CAUSE • Discharge chute misaligned. Water exits Waste Xpress at front of cabinet. • Fuse blown or circuit breaker tripped at power source. • Stop button on control center has been pushed. • Drain line has clog. • High water level. Waste Xpress does not run, but disposer and water run. No water spraying onto auger screen. • Contactor defective. • Auger motor defective. • Solenoid valve clogged. • Water turned off. • Solenoid valve defective. • Spray nozzles clogged. • Timer defective. • Timer not set properly. • Solenoid valve installed incorrectly. Water flows continuously before controls are turned on. • Solenoid valve installed incorrectly. Overload protector trips frequently. • Timer is not set properly. • Solenoid valve is defective. • Disposer is overloaded with food waste. SOLUTION • Reinstall discharge chute to ensure proper fit. • Replace fuse or reset circuit breaker. • Push start button on control center. • Clear drain. • Add second waste outlet drain connect from Waste Xpress cabinet to sewer connection (recommended for trough applications). • Call service. • Call service. • Remove clog. • Turn on water. • Call service. • Replace nozzles. • Call service. • Call service. • Reinstall solenoid valve so arrow is pointing in correct direction. • Reinstall the water solenoid valve with the arrow on the valve pointing in the direction of the water flow. • Call service. • Replace solenoid valve. • Do not overload disposer with excessive amounts of food waste. 19

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19
PROBLEM
POSSIBLE CAUSE
SOLUTION
Waste Xpress stops unexpectedly.
Discharge chute misaligned.
Fuse blown or circuit breaker
tripped at power source.
Stop button on control center
has been pushed.
Reinstall discharge chute to ensure
proper fit.
Replace fuse or reset circuit breaker.
Push start button on control center.
Water exits Waste Xpress
at front of cabinet.
Drain line has clog.
High water level.
Clear drain.
Add second waste outlet drain connect from
Waste Xpress cabinet to sewer connection
(recommended for trough applications).
Waste Xpress does not run,
but disposer and water run.
Contactor defective.
Auger motor defective.
Call service.
Call service.
No water spraying onto
auger screen.
Solenoid valve clogged.
Water turned off.
Solenoid valve defective.
Spray nozzles clogged.
Timer defective.
Timer not set properly.
Solenoid valve installed incorrectly.
Remove clog.
Turn on water.
Call service.
Replace nozzles.
Call service.
Call service.
Reinstall solenoid valve so arrow is pointing
in correct direction.
Water flows continuously before
controls are turned on.
Solenoid valve installed incorrectly.
Timer is not set properly.
Solenoid valve is defective.
Reinstall the water solenoid valve with the
arrow on the valve pointing in the direction
of the water flow.
Call service.
Replace solenoid valve.
Overload protector trips frequently.
Disposer is overloaded with
food waste.
Do not overload disposer with excessive
amounts of food waste.
SYSTEM TROUBLESHOOTING
Troubleshooting