Epson LightScene EV-100 Operation Guide - Epson Projector Content Manager - Page 40

Solving Problems, Solving Epson Projector Content Manager Problems

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Solving Problems See the following section to check for solutions to problems you may have using the Epson Projector Content Manager software. Solving Epson Projector Content Manager Problems Solving Epson Projector Content Manager Problems Try these solutions if you experience any of these problems. • If you cannot import images, try the following solutions: • Check the supported file types. • If you are viewing the Videos tab, try clicking the Pictures tab. • If you cannot import movies, try the following solutions: • Check the supported file types. • If you are viewing the Pictures tab, try clicking the Videos tab. • If you cannot delete a playlist in the List of playlists area of the project screen, make sure the playlist is not scheduled in the Time table tab. • If you cannot register another projector when using Synchronize settings, try the following solutions: • Make sure the projector supports this function. See your projector User's Guide for details. • Make sure the projector is connected to your network. See your projector User's Guide for details. • Make sure the projector name is correct. See your projector User's Guide for details. • If you cannot export a project to an external storage device, try the following solutions: • Make sure the external storage device is not locked. • Make sure that your projector supports content playback function. Also, depending on the model you are using, you may need to enable content playback mode in advance. See your projector User's Guide for details. • For exporting via a network, make sure that you connect an external storage device to the projector in advance, and turn on the projector. • For exporting via a network, make sure the computer and projector are connected to the network. • If projectors are not displayed in the Register projector for synchronized playback screen or Export network projector screen, make sure the computer and projector are connected to the same network. 40

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Solving Problems
See the following section to check for solutions to problems you may have using the Epson Projector
Content Manager software.
Solving Epson Projector Content Manager Problems
Solving Epson Projector Content Manager Problems
Try these solutions if you experience any of these problems.
• If you cannot import images, try the following solutions:
• Check the supported file types.
• If you are viewing the
Videos
tab, try clicking the
Pictures
tab.
• If you cannot import movies, try the following solutions:
• Check the supported file types.
• If you are viewing the
Pictures
tab, try clicking the
Videos
tab.
• If you cannot delete a playlist in the
List of playlists
area of the project screen, make sure the playlist
is not scheduled in the
Time table
tab.
• If you cannot register another projector when using
Synchronize settings
, try the following solutions:
• Make sure the projector supports this function. See your projector
User's Guide
for details.
• Make sure the projector is connected to your network. See your projector
User's Guide
for details.
• Make sure the projector name is correct. See your projector
User's Guide
for details.
• If you cannot export a project to an external storage device, try the following solutions:
• Make sure the external storage device is not locked.
• Make sure that your projector supports content playback function. Also, depending on the model
you are using, you may need to enable content playback mode in advance. See your projector
User's Guide
for details.
• For exporting via a network, make sure that you connect an external storage device to the projector
in advance, and turn on the projector.
• For exporting via a network, make sure the computer and projector are connected to the network.
• If projectors are not displayed in the
Register projector for synchronized playback
screen or
Export network projector
screen, make sure the computer and projector are connected to the same
network.