Canton musicbox Air 3 Owners Manual - Page 38

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English Actions Playing music using iTunes. Problems No music playback. General music playback (through AirPlay, DLNA or iTunes). No music playback. Interruptions during playback. Music playback over the LINE-IN input. No sound (no playback). General operation of musicbox Air 3. musicbox Air 3 does not respond. Possible causes Solutions 3. The "Bonjour Service" has been deactivated on your computer or is not installed. This is required by iTunes and is installed by default. 3. Ensure that the "Bonjour Service" has been installed on your computer and is activated. 1. The musicbox Air 3 is not connected to the same network as your playback device. 1. E nsure that the musicbox Air 3 and the playback device are connected to the same network. 2. The distance between the WLAN 2. Reduce the distance between musicbox router and your playback device and/or Air 3 and the playback device resp. the the musicbox Air 3 is too high. WLAN router. Another device is interfering with the wireless connection (e.g. a running ­microwave oven) or another WLAN network is working on the same RF-channel. Ensure that your WLAN network is working on a different channel as all the other networks in your vicinity and that no sources of interference, which use the 2.4 GHz frequency band, are positioned close to all devices. The volume of your playback device and/ or the musicbox Air 3 is set too low. There is no volume synchronization when using the LINE-IN. Increase the volume on your playback device and/or on the musicbox Air 3. The musicbox Air 3 has been hung. 1. Turn the musicbox Air 3 off and on again using the POWER button. 38

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38
English
Actions
Problems
Possible causes
Solutions
Playing music using
iTunes.
No music playback.
3. The “Bonjour Service” has been de-
activated on your computer or is not
installed. This is required by iTunes and
is installed by default.
3. Ensure that the “Bonjour Service” has
been installed on your computer and is
activated.
General music play-
back (through AirPlay,
DLNA or iTunes).
No music playback.
1. The musicbox Air 3 is not connected
to the same network as your playback
device.
1. Ensure that the musicbox Air 3 and the
playback device are connected to the
same network.
2. The distance between the WLAN
router and your playback device and/or
the musicbox Air 3 is too high.
2. Reduce the distance between musicbox
Air 3 and the playback device resp. the
WLAN router.
Interruptions during
playback.
Another device is interfering with the
wireless connection (e.g. a running
microwave oven) or another WLAN net-
work is working on the same RF-channel.
Ensure that your WLAN network is work-
ing on a different channel as all the other
networks in your vicinity and that no
sources of interference, which use the 2.4
GHz frequency band, are positioned close
to all devices.
Music playback over
the LINE-IN input.
No sound (no play-
back).
The volume of your playback device and/
or the musicbox Air 3 is set too low. There
is no volume synchronization when using
the LINE-IN.
Increase the volume on your playback
device and/or on the musicbox Air 3.
General operation of
musicbox Air 3.
musicbox Air 3 does
not respond.
The musicbox Air 3 has been hung.
1. Turn the musicbox Air 3 off and on
again using the POWER button.