Blackberry Pearl 8220 User Guide - Page 268
Set a default recipient for Wi-Fi diagnostic reports
UPC - 890552608423
View all Blackberry Pearl 8220 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 268 highlights
User Guide Wi-Fi diagnostic reports About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a WiFi network or access services such as email messaging, your wireless service provider or administrator might ask you to submit a Wi-Fi diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem. Submit a Wi-Fi diagnostic report 1. On the Home screen, click the Options icon. 2. Click Wi-Fi Connections. 3. Press the Menu key. 4. Click Wi-Fi Tools. 5. Click Wi-Fi Diagnostics. 6. Press the Menu key. 7. Click Email Report or PIN Report. Include advanced data in Wi-Fi diagnostic reports 1. On the Home screen, click the Options icon. 2. Click Wi-Fi Connections. 3. Press the Menu key. 4. Click Wi-Fi Tools. 5. Click Wi-Fi Diagnostics. 6. Press the Menu key. 7. Click Options. 8. Change the Display Mode field to Advanced. 9. Press the Menu key. 10. Click Save. Set a default recipient for Wi-Fi diagnostic reports If you set a default recipient, each time that you submit a Wi-Fi® diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set a default recipient. 1. On the Home screen, click the Options icon. 2. Click Wi-Fi Connections. 3. Press the Menu key. 4. Click Wi-Fi Tools. 5. Click Wi-Fi Diagnostics. 6. Press the Menu key. 7. Click Options. 8. Type the contact information. 9. Press the Menu key. 266