Blackberry Pearl 8220 User Guide - Page 105

User Guide Media troubleshooting My device is not using the correct ring tone or Home screen background If you are using a ring tone or Home screen background picture that you encrypted on the media card using your BlackBerry® device password and you reset your device, unlock your device. Related topics Lock the device, 229 Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan. If your email account uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field. For more information about the features that are available on your device, contact your wireless service provider or administrator, or visit www.blackberry.com/go/devices. 103