Blackberry PRD-10459-016 Getting Started Guide - Page 12

The setup program does not prompt you to edit or confirm the MAPI profile

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BlackBerry Enterprise Server for Microsoft Exchange 2007 Getting Started Guide The setup program does not prompt you to edit or confirm the MAPI profile Create and edit the MAPI profile manually. 1. In the BlackBerry Enterprise Server installation media, in the Tools folder, double-click the Fixmapisvc.exe file. 2. At C:\winnt\system32\ or C:\windows\system32\, verify that the mapisvc.inf file is installed. 3. On the taskbar, click Start > BlackBerry Enterprise Server > Edit MAPI Profile. 4. Type the Microsoft Exchange Server name. 5. Click the mailbox associated with the MAPI profile. 6. Click OK. The setup program needs access to the Microsoft .NET Framework Version 1.1 media This issue might occur if you install service pack 1 to a previously installed version of Microsoft .NET Framework Version 1.1. 1. When the setup program prompts you for the location of the netfx.msi file, in the BlackBerry Enterprise Server installation media, browse to the Tools folder. 2. Open the netfx.msi file. 12

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12
BlackBerry Enterprise Server
for
Microsoft Exchange 2007
Getting Started Guide
The setup program does not prompt you to edit or confirm the MAPI profile
Create and edit the MAPI profile manually.
1.
In the BlackBerry Enterprise Server installation media, in the
Tools
folder, double-click the
Fixmapisvc.exe
file.
2.
At C:\winnt\system32\ or C:\windows\system32\, verify that the
mapisvc.inf
file is installed.
3.
On the taskbar, click
Start
>
BlackBerry Enterprise Serve
r >
Edit MAPI Profile
.
4.
Type the Microsoft Exchange Server name.
5.
Click the mailbox associated with the MAPI profile.
6.
Click
OK
.
The setup program needs access to the Microsoft .NET Framework Version 1.1
media
This issue might occur if you install service pack 1 to a previously installed version of Microsoft .NET Framework
Version 1.1.
1.
When the setup program prompts you for the location of the
netfx.msi
file, in the BlackBerry Enterprise Server
installation media, browse to the
Tools
folder.
2.
Open the
netfx.msi
file.