Blackberry 8330 User Guide - Page 262
Browser troubleshooting, Application troubleshooting, Media troubleshooting
UPC - 843163042995
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Page 262 highlights
Browser troubleshooting No browser is available on my device Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes this service. I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off. Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add the application. Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support the size or the file format of the song or video file. I cannot open media files Try performing the following actions: • If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode. • If you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device. 260