Blackberry 8330 User Guide - Page 242

Use a certificate to authenticate your smart card If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card to unlock your BlackBerry® device. 1. In the device options, click Security Options. 2. Click General Settings. 3. Set the Authentication Certificate field. 4. Press the Menu key. 5. Click Save. To stop using a certificate to authenticate your smart card, set the Authentication Certificate field to None. Software tokens About software tokens You might need a software token to log in to a VPN. A software token includes a token code that your BlackBerry® device regenerates periodically and a PIN. For more information about software tokens, contact your administrator. Change the PIN for a software token on your device 1. In the device options, click Security Options. 2. Click Software Tokens. 3. Click a software token. 4. Click Specify PIN. Security troubleshooting I cannot type a password Verify that you are using the multi-tap input method. I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart card reader. • Verify that the smart card is inserted in the smart card reader correctly. • Verify that you typed the smart card password correctly. You should have received this password when you received your smart card. 240