Blackberry 8330 User Guide
Blackberry 8330 - Curve - Sprint Nextel Manual
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- Blackberry 8330 | User Guide - Page 1
User Guide BlackBerry Curve 8330 Smartphone - Blackberry 8330 | User Guide - Page 2
SWD-319876-1213120259-001 - Blackberry 8330 | User Guide - Page 3
an application to a Convenience key...11 Set owner information...11 Turn on standby mode...12 About links...12 Create a link for a PIN...12 Expand a folder...12 Collapse a folder...12 BlackBerry basics shortcuts...12 BlackBerry basics troubleshooting...13 Shortcuts...15 BlackBerry basics shortcuts - Blackberry 8330 | User Guide - Page 4
of remaining pictures...43 Record a video...43 View the amount of memory available for recording videos...44 Camera and video camera options...44 Camera and video camera shortcuts...15 Camera and video camera troubleshooting...46 Email messages...47 Email message basics...47 Email message folders - Blackberry 8330 | User Guide - Page 5
options...56 Message list options...58 Message shortcuts...15 Message troubleshooting...61 MMS messages...85 MMS message basics...85 MMS message attachments...89 Message options...56 Message list options...58 Message shortcuts...15 Message troubleshooting...61 Typing...97 Typing basics...97 Typing - Blackberry 8330 | User Guide - Page 6
feeds...128 Browser options...130 Browser security...132 Browser push...135 Browser shortcuts...18 Browser troubleshooting...137 Applications...139 Add an application...139 View properties for an application...139 Delete a third-party application...139 Receive a device password prompt before you add - Blackberry 8330 | User Guide - Page 7
Application troubleshooting...140 Media...141 Media file management...141 Songs, ring tones, videos, and voice notes...143 Playlists...146 Pictures...148 Media card options...151 Media shortcuts...18 Media troubleshooting...153 Maps...155 Map basics...155 Navigation...156 Map options...157 Map - Blackberry 8330 | User Guide - Page 8
and time troubleshooting...199 Notification profiles...201 Notification basics...201 LED notification...203 Custom notification...2. 04 Notification profile troubleshooting...206 BlackBerry Messenger...209 Contacts...209 Conversations...211 Availability...213 Display and keyboard...215 Backlighting - Blackberry 8330 | User Guide - Page 9
and services...226 Wireless network coverage troubleshooting...227 Power, battery, and memory...229 Turn off your device...229 Set your device to turn on and turn off automatically...229 Check the battery power level...229 Check the battery power level using a voice command...39 Reset the device - Blackberry 8330 | User Guide - Page 10
Smart cards...239 Software tokens...240 Security troubleshooting...240 Third-party application control...243 About permissions for third-party applications...243 Reset connection permissions for third-party applications ...243 About direct Internet connections for third-party applications...243 Set - Blackberry 8330 | User Guide - Page 11
...177 Bluetooth technology troubleshooting...197 Date and time troubleshooting...199 Notification profile troubleshooting...206 Display troubleshooting...219 Language troubleshooting...223 Wireless network coverage troubleshooting...227 Security troubleshooting...240 Diagnostic reports - Blackberry 8330 | User Guide - Page 12
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key Your BlackBerry® device has one Convenience key on the left side of the device and one on the right side. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. In the device options, click Screen/Keyboard. 2. Set the Convenience - Blackberry 8330 | User Guide - Page 14
appear on your BlackBerry® device as underlined text. You can have links to various items such as phone numbers, web sites, and email addresses and can box, press the Space key. • To view available values in a field, press the Alt key. • To switch applications, hold the Alt key and press the Escape - Blackberry 8330 | User Guide - Page 15
BlackBerry basics troubleshooting No application opens when I press a Convenience key Verify that you have not deleted the application that you assigned to the key. Assign a different application to the key. Some features are not available on my device Depending on your wireless service plan or the - Blackberry 8330 | User Guide - Page 16
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. • To view available values in a field, press the Alt key. • To switch applications, hold the Alt application. Release the Alt key. • To return to the Home screen, press the End key. • To delete a highlighted item, press the Backspace/Delete key. Phone shortcuts • To answer a call, press the Send - Blackberry 8330 | User Guide - Page 18
• To move to the last cursor position after you close and reopen a received email message or PIN message, press G. In a message list • To open a highlighted press J. • To move to the previous related message, press K. Typing shortcuts • To insert a period, press the Space key twice. The next letter - Blackberry 8330 | User Guide - Page 19
typing input languages, in the device options, on the Language screen, verify that the Use Input Language Shortcut field is set to Yes. Hold the in an email address field, press the Space key. • To type a symbol, press the Symbol key. Type the letter that appears below the symbol. Work with text - Blackberry 8330 | User Guide - Page 20
presentation in text view or in text and slide view. Press G. Browser shortcuts • To insert a period (.) in the web address field, press the web page, press T. • To move to the bottom of a web page, press B. Media shortcuts • To pause a video or song, press the Mute key. To resume playing a video or - Blackberry 8330 | User Guide - Page 21
setting. Press the Volume Up key four times quickly. • To rotate a picture, press L. • To zoom in to a picture, press 3. To zoom to the original picture size, press 7. • To zoom out from a picture, press 9. To zoom to the original picture press P. Calendar shortcuts For shortcuts to work in Day view, - Blackberry 8330 | User Guide - Page 22
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. If you have more than one phone number associated with your BlackBerry® device, your active phone number appears at the top of the screen. • Type part of a contact name. Highlight a contact or phone number. 2. Press the key. To end the call, press the key. Answer a call Press the Send key. - Blackberry 8330 | User Guide - Page 24
type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. • To type a number, press a number key. • To type a letter, hold the Alt key. Press the letter key. Switch applications during a call 1. During a call, press - Blackberry 8330 | User Guide - Page 25
any time if you make a non-emergency call. Make an emergency call • If your keyboard or BlackBerry® device is unlocked, in the phone, type the emergency number. Press the Send key. • If your keyboard or device is locked, press the Enter key. Click Emergency Call. Click Yes. Volume Adjust the volume - Blackberry 8330 | User Guide - Page 26
wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry® device. You cannot make calls to emergency numbers using voice commands. 1. In the voice dialing application, wait for the sound. 2. Say "Call - Blackberry 8330 | User Guide - Page 27
voice command 1. In the voice dialing application, wait for the sound. 2. Say "Check my phone number." Change the voice dialing language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. In the - Blackberry 8330 | User Guide - Page 28
voice recognition of numbers 1. In the device options, click Voice Dialing. 2. Press the Menu key. 3. Click Adapt Digits. 4. Complete the instructions on the screen. Voice mail Check your voice mail Verify that you have a voice mail access number. Depending on your theme, you might be able to check - Blackberry 8330 | User Guide - Page 29
the contact from the speed dial list, click Delete. Conference calls Make a conference call You cannot add more than two contacts to a conference call. 1. During a call, press the Menu key. 2. Click Conference Call. 3. Type a phone number or highlight a contact. 4. Press the Send key. 5. During the - Blackberry 8330 | User Guide - Page 30
provider supports this feature. If you make a conference call, you can leave the conference call and the call continues without you. 1. During a conference call, press the Menu key. 2. Click Flash. Caller ID Add a caller ID picture for a contact 1. In the address book, highlight a contact. 2. Press - Blackberry 8330 | User Guide - Page 31
. You can view call logs in the phone or, depending on how you set your call logging options, you can view call logs in a message list. Depending on your theme, missed calls might also appear on the Home screen. Your BlackBerry® device stores call logs for 30 days. View call logs in a message list - Blackberry 8330 | User Guide - Page 32
Field. 8. Click the trackball. 9. Click Save. Call forwarding About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your BlackBerry® device. You might not be able to change or delete these phone numbers or add new - Blackberry 8330 | User Guide - Page 33
provider. Prerequisites: Call forwarding • Verify that your wireless service plan includes this service. Forward calls Verify that you have one or more call forwarding numbers. 1. In the phone, press the Menu key. 2. Click Options. 3. Click Call Forwarding. 4. Press - Blackberry 8330 | User Guide - Page 34
when you add a contact from the organization to your address book, you only need to type the contact's extension. Set the default country code and area code 1. In the phone, press the Menu key. 2. Click Options. 3. Click Smart Dialing. 4. Set the Country Code and Area Code fields. 5. In the National - Blackberry 8330 | User Guide - Page 35
supports this feature. • Verify that your TTY device operates at 45.45 bits per second. • Verify that you have inserted the TTY device connector into the headset jack on your BlackBerry® device. If your TTY device is designed for use with a 2.5-mm headset jack, you must use an adapter accessory - Blackberry 8330 | User Guide - Page 36
Multiple phone numbers About multiple phone numbers Your BlackBerry® device might support more than one phone number, or your device might be associated with a phone number provided by your wireless service provider and an enterprise voice phone number provided by your organization. If you have more - Blackberry 8330 | User Guide - Page 37
, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. Click Options. 3. If necessary, click calls when you insert your device in the holster 1. In the phone, press the Menu key. 2. Click Options. 3. Click General Options. 4. Set the Auto End Calls - Blackberry 8330 | User Guide - Page 38
with telecoils. Turn on telecoil mode Verify that your BlackBerry® device supports telecoil mode. For more information, contact your wireless service provider. 1. In the phone, press the Menu key. 2. Click Options. 3. Click Hearing Aid Mode. 4. Set the Mode Enabled field to Telecoil. 5. Press the - Blackberry 8330 | User Guide - Page 39
enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • If your keyboard is locked, unlock your keyboard. • Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in - Blackberry 8330 | User Guide - Page 40
I cannot join a call If your BlackBerry® device is associated with an enterprise voice phone number, you cannot join a call that you make from or receive to your enterprise voice phone number with a call that you make from or receive to the phone number provided by your wireless service provider. 38 - Blackberry 8330 | User Guide - Page 41
using a voice command 1. In the voice dialing application, wait for the sound. 2. Say "Check battery." Change the voice dialing language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. In the - Blackberry 8330 | User Guide - Page 42
device options, click Voice Dialing. 2. Set the Choice Lists field to Always Off. 3. Press the Menu key. 4. Click Save. If your BlackBerry® device dialing application, wait for the sound. 2. Say "Turn prompts off." Set playback options for voice dialing 1. In the device options, click Voice Dialing - Blackberry 8330 | User Guide - Page 43
enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • If your keyboard is locked, unlock your keyboard. • Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in - Blackberry 8330 | User Guide - Page 44
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viewfinder is not occupying the full screen, the approximate number of pictures that you can save appears in the lower-left corner of the screen. Record a video Verify that you have inserted a media card into your BlackBerry® device. 1. In the video camera, click the trackball. 2. To pause recording - Blackberry 8330 | User Guide - Page 46
To send the video, click the icon. View the amount of memory available for recording videos In the video camera, the approximate amount of memory available for recording videos appears in the lower-left corner of the screen. Camera and video camera options Change the location for storing pictures or - Blackberry 8330 | User Guide - Page 47
press the Menu key. 2. Click Options. 3. Set the Picture Size field. 4. Press the Menu key. 5. Click Save. Set picture quality You can set the fineness of detail that the camera captures in pictures. The finer the detail of a picture, the more memory the picture requires. 1. In the camera, press the - Blackberry 8330 | User Guide - Page 48
low-light mode for a video, press the Space key. Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: • If you are trying to save - Blackberry 8330 | User Guide - Page 49
BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. In a message list, click a message. If you open an MMS message and the content does not appear, press the Menu key. Click Retrieve. Send an email - Blackberry 8330 | User Guide - Page 50
When composing a message, press the Menu key. 2. Click Attach Address or Attach Contact . 3. Click a contact. Set the importance level for a message You can set the importance level for an email message, PIN message, or MMS message. 1. When composing a message, press the Menu key. 2. Click Options - Blackberry 8330 | User Guide - Page 51
Prior menu item are not deleted from the email application on your computer during email reconciliation. Mark a message as opened or unopened in messages, calendar entries, tasks, or memos. If you click the link, you can send a PIN message. When typing text, type pin: and the PIN. Search for text in - Blackberry 8330 | User Guide - Page 52
is turned off or is not available for your device, reconcile the changes using the email settings tool of the BlackBerry® Desktop Manager. For more information about email reconciliation, see theBlackBerry Desktop Software Online Help. Hide filed email messages 1. In a message list, press the - Blackberry 8330 | User Guide - Page 53
on your computer By default, a copy of messages that you send from your BlackBerry® device appears in the sent items folder in the email application on your computer. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Change the Save Copy In Sent Folder field to - Blackberry 8330 | User Guide - Page 54
filter Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more - Blackberry 8330 | User Guide - Page 55
messages that the email message filter applies to. Sensitivity: Set the sensitivity level of email messages that the email message filter applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded - Blackberry 8330 | User Guide - Page 56
apply Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more - Blackberry 8330 | User Guide - Page 57
that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Change the Send Email to - Blackberry 8330 | User Guide - Page 58
for email messages Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Perform any of the following actions: • To send read notification - Blackberry 8330 | User Guide - Page 59
Click Save. Your signature is added to email messages after you send them. Set an out-of-office reply Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In - Blackberry 8330 | User Guide - Page 60
Save. Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature, the BlackBerry Enterprise Server might add a disclaimer to email messages after you send them. You cannot change this - Blackberry 8330 | User Guide - Page 61
BlackBerry® device within the set period of time appear in a message list. About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work - Blackberry 8330 | User Guide - Page 62
number of unopened messages again, set the Display Message Count field to Unread. To view the new message indicator, set the Display New Message Indicator select the None option. Message shortcuts In a message • To reply to a message, press R. • To reply to all in an email message or a PIN message, - Blackberry 8330 | User Guide - Page 63
an activation message on your device from the BlackBerry® Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. • If you have not received - Blackberry 8330 | User Guide - Page 64
reconciliation is turned on. • If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. I received notification of - Blackberry 8330 | User Guide - Page 65
your BlackBerry® device to apply them to email messages. I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace - Blackberry 8330 | User Guide - Page 66
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If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. In a message list, click a message. If you open an MMS message and the content does not appear, press the Menu key. Click Retrieve. Send - Blackberry 8330 | User Guide - Page 68
When composing a message, press the Menu key. 2. Click Attach Address or Attach Contact . 3. Click a contact. Set the importance level for a message You can set the importance level for an email message, PIN message, or MMS message. 1. When composing a message, press the Menu key. 2. Click Options - Blackberry 8330 | User Guide - Page 69
. 2. Click Reply or Reply to All. Forward a message You cannot forward MMS messages that contain content that is copyright protected. 1. In a message, press Prior menu item are not deleted from the email application on your computer during email reconciliation. Mark a message as opened or unopened - Blackberry 8330 | User Guide - Page 70
• To resend the message without changing it, click Resend. Stop a message from sending Verify that you are not in a wireless coverage area and your BlackBerry® device is not connected to the wireless network. A clock icon should appear beside the message. 1. In a message list, highlight the message - Blackberry 8330 | User Guide - Page 71
, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. Click Options. 3. If necessary, click Click Save. Set how long your device stores messages 1. In a message list, press the Menu key. 2. Click Options. 3. Click General Options. 4. Set the Keep - Blackberry 8330 | User Guide - Page 72
usage in your wireless service plan. You can stop email messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters. Reset a blocked message counter 1. In the device options, click Security Options. 2. Click - Blackberry 8330 | User Guide - Page 73
Call Logging. 4. Select a call log type option. To hide call logs in a message list, select the None option. Message shortcuts In a message • To reply to a message, press R. • To reply to all in an email message or a PIN message, press L. • To forward a message, press F. • To file a highlighted - Blackberry 8330 | User Guide - Page 74
an activation message on your device from the BlackBerry® Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. • If you have not received - Blackberry 8330 | User Guide - Page 75
in the email application on your computer are also deleted from your device. A message or attachment is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at - Blackberry 8330 | User Guide - Page 76
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can send SMS text messages to contacts who have SMS phone numbers. You can also forward SMS text messages as PIN or email messages. Find your SMS phone number In the phone, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry® device for - Blackberry 8330 | User Guide - Page 78
Add a contact to an SMS text message You can send an SMS text message to up to ten recipients. 1. message, click the trackball. 2. Click Reply or Reply to All. Forward a message You cannot forward MMS messages that contain content that is copyright protected. 1. In a message, press the Menu key. 2. - Blackberry 8330 | User Guide - Page 79
date field. 2. Press the Menu key. 3. Click Delete Prior. 4. Click Delete. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Delete the history from an SMS text message 1. When replying to an - Blackberry 8330 | User Guide - Page 80
the message, click Edit. Change the message. Click the trackball. Click Send. • To change the recipients, click Edit. Highlight a contact. Press Show Name. Turn off AutoText for SMS text messages 1. In the device options, click SMS. 2. Set the Disable AutoText field to Yes. 3. Press the Menu key. 4. - Blackberry 8330 | User Guide - Page 81
, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. Click Options. 3. If necessary, click General list, press the Menu key. 2. Click Options. 3. Click General Options. 4. Set the Display Message Count field to None. 5. Press the Menu key. 6. Click - Blackberry 8330 | User Guide - Page 82
account, you can open and manage email messages for that email account, and you can send messages using the email address for the email account. For more information about associating your device with more than one email account, see the BlackBerry Internet Service Online Help. Depending on your - Blackberry 8330 | User Guide - Page 83
by turning off email message forwarding or using email message filters. Reset a blocked message counter 1. In the device options, click Security Options. 2. Click Firewall. 3. Highlight a message type. 4. Press the Menu key. 5. Click Reset Count or Reset All Counts. Message shortcuts In a message - Blackberry 8330 | User Guide - Page 84
Verify that your wireless service plan includes this service. Some messages no longer appear on my device If your BlackBerry® device memory is full, your device deletes the oldest messages from a message list. Your device does not delete saved messages. If wireless email reconciliation is turned on - Blackberry 8330 | User Guide - Page 85
To view the shortcuts for viewing one type of message in a message list, view your list of saved searches. 83 - Blackberry 8330 | User Guide - Page 86
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that your wireless service provider sets up for MMS messaging. If you have more than one phone number associated with your BlackBerry® device, your device sends MMS messages using the first phone number that appears in the drop-down list at the top of the Phone screen. You can add pictures that are - Blackberry 8330 | User Guide - Page 88
key. 6. Click Send. Check spelling You MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture trackball. Set the importance level for a message You can set the importance level for an email message, PIN message, or MMS message. - Blackberry 8330 | User Guide - Page 89
contain content that is copyright protected. 1. In an MMS message, press the Menu key. 2. Perform one of the following actions: • Click Forward. • Click Forward As. Click a message type. File an email message Verify that wireless email reconciliation is turned on. 1. In a message list, highlight - Blackberry 8330 | User Guide - Page 90
Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Mark a message as opened or unopened In Next. View messages in a specific folder You can view email messages and MMS messages in a specific folder. 1. In a message list, press the Menu key. - Blackberry 8330 | User Guide - Page 91
Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. Attach an appointment to an MMS message You can only send nonrecurring appointments in MMS • Save Ringtone • Save Video • Save Voice Note Add an appointment to your calendar from an MMS message 1. In an MMS message, - Blackberry 8330 | User Guide - Page 92
. • To receive notification when the recipient opens the message, set the Confirm Read field to Yes. 4. Press the Menu key. 5. Click Save. Request delivery notification or read notification for all MMS messages 1. In the device options, click MMS. 2. In the Notifications section, perform any of the - Blackberry 8330 | User Guide - Page 93
MMS message before sending it 1. In an MMS message, press the Menu key. 2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. In the device options, click MMS. 2. Set Click General Options. 4. Set the Display Message Count field - Blackberry 8330 | User Guide - Page 94
account, you can open and manage email messages for that email account, and you can send messages using the email address for the email account. For more information about associating your device with more than one email account, see the BlackBerry Internet Service Online Help. Depending on your - Blackberry 8330 | User Guide - Page 95
usage in your wireless service plan. You can stop email messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters. Reset a blocked message counter 1. In the device options, click Security Options. 2. Click - Blackberry 8330 | User Guide - Page 96
P. • To move to the next unopened item, press U. • To move to the next related message, press J. • To move to the previous related message, press K. Message troubleshooting I cannot send messages Try performing the following actions: 94 - Blackberry 8330 | User Guide - Page 97
an activation message on your device from the BlackBerry® Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. • If you have not received - Blackberry 8330 | User Guide - Page 98
in the email application on your computer are also deleted from your device. A message or attachment is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at - Blackberry 8330 | User Guide - Page 99
Typing Typing basics Type a symbol 1. Press the Symbol key. To view more symbols, press the Symbol key again. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or - Blackberry 8330 | User Guide - Page 100
Menu key. 4. Click Save. Turn on key tones 1. In the device options, click Screen/Keyboard. 2. Set the Key Tone field to On. 3. Press the Menu key. 4. Click Save. Set the trackball sensitivity You can set how the trackball responds to your touch. A high sensitivity level requires less pressure than - Blackberry 8330 | User Guide - Page 101
your wireless service provider or administrator. 1. In the device options, click Language. 2. Change the Input Language field. 3. Press the Menu key. 4. Click Save. About typing in Arabic or Russian If your BlackBerry® Device Software supports multiple languages and your keyboard displays Arabic - Blackberry 8330 | User Guide - Page 102
your BlackBerry® device or Russian using multi-tap Verify that your keyboard displays Arabic or Russian letters. If you have set your typing input method to multi-tap or before sending email messages 1. In the device options, click Spell Check. 2. Select the Spell Check Email Before Sending option - Blackberry 8330 | User Guide - Page 103
specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the - Blackberry 8330 | User Guide - Page 104
the entry exactly as you typed it, click Specified Case. • To capitalize the entry according to the context, click SmartCase. 7. Set the language. 8. Press the Menu key. 9. Click Save. Change an AutoText entry 1. In the device options, click AutoText. 2. Click an AutoText entry. 3. Change the - Blackberry 8330 | User Guide - Page 105
typing input languages, in the device options, on the Language screen, verify that the Use Input Language Shortcut field is set to Yes. Hold the in an email address field, press the Space key. • To type a symbol, press the Symbol key. Type the letter that appears below the symbol. Work with text - Blackberry 8330 | User Guide - Page 106
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messages. You can also specify part of a name to widen the search. In: Change the type of address field that the search should search for the name or email address in. Service: If your BlackBerry® device is associated with more than one email address, change the email account that the search should - Blackberry 8330 | User Guide - Page 108
Change the status of messages that the search should search for. Type: Change the type of messages that the search should search for. View a list of saved searches 1. In a message list, press the Menu key. 2. Click Search. 3. Press the Menu key. 4. Click Recall. Change a saved search 1. In the list - Blackberry 8330 | User Guide - Page 109
Menu key. Click Find Next. Search for organizer data 1. In the search application, perform any of the following actions: • In the Text field, type all the words appear. To stop a search, press the Escape key. Search shortcuts • To search for a contact in a list of contacts, type the contact name - Blackberry 8330 | User Guide - Page 110
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device memory until you delete the email message. Open an attachment Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature , pictures, Set font options for an attachment 1. In - Blackberry 8330 | User Guide - Page 112
.pdf file attachment Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password - Blackberry 8330 | User Guide - Page 113
spreadsheet. Click a size. • To change the column size for all spreadsheets, press the Menu key. Click Options. Set the Column Width field. Press the Menu key. Click Save. Set display options for a spreadsheet 1. In a spreadsheet, press the Menu key. 2. Click Options. 3. Perform any of the following - Blackberry 8330 | User Guide - Page 114
label spreadsheet rows with numbers and columns with letters, set the Display Labels field to Yes. 4. Press the file attachment, press the Menu key. 2. Click Next Page or Prev Page. Enhance a section of a picture 1. In an attachment, press the Menu key. 2. Click Zoom. 3. Roll the trackball up to zoom - Blackberry 8330 | User Guide - Page 115
you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the address book on their BlackBerry® device. When you open an email message that contains a vCard contact attachment, a book icon appears at the end of the message - Blackberry 8330 | User Guide - Page 116
presentation in text view or in text and slide view. Press G. Attachment troubleshooting A skipped content bar appears in a document More attachment content is available for you to download to your BlackBerry® device. To download the content, click the skipped content bar. Click More. A message or - Blackberry 8330 | User Guide - Page 117
, see the BlackBerry Desktop Software Online Help. Prerequisites: Wireless email reconciliation • If your BlackBerry® device is associated with the BlackBerry® Internet Service, verify that your wireless service provider supports this feature. • If your BlackBerry® device is associated with - Blackberry 8330 | User Guide - Page 118
the synchronization tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. • Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information - Blackberry 8330 | User Guide - Page 119
, and browser bookmarks using the backup and restore tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might be able to restore synchronized - Blackberry 8330 | User Guide - Page 120
If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. For more information, see the BlackBerry Desktop Software Online Help. Email messages are - Blackberry 8330 | User Guide - Page 121
BlackBerry® Desktop Manager to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online Help. Custom address book field data is not appearing on my computer You can only synchronize the data in a custom address book field with a text field in the email application - Blackberry 8330 | User Guide - Page 122
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as voice mail. Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. In the browser, perform one of the following - Blackberry 8330 | User Guide - Page 124
On a web page, click the trackball. To zoom out from the web page, press the Escape key. Follow a link Click a link. Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward. Move through a web page line by line 1. On a web page, press the Menu key. 2. Click - Blackberry 8330 | User Guide - Page 125
a web page, perform one of the following actions: • Highlight or pause on a link. Press the Menu key. Click Link Address. • Highlight or pause on a picture. Press the Menu key. Click Image Address. • Press the Menu key. Click Page Address. 2. Click Copy Address. To paste the address, press the Menu - Blackberry 8330 | User Guide - Page 126
trackball up or down. To zoom back to the original picture size, press the Menu key. Click View Actual Size. Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate. The picture turns 90 degrees in a clockwise direction. Set how pictures load in the browser 1. In the browser, press the - Blackberry 8330 | User Guide - Page 127
the Show Images field to No. • To turn off placeholders for pictures, set the Show Image Placeholders field to No. 5. Press the Menu key. 6. Click Save Options. Change the picture quality in the browser Lower-quality pictures take less time to load in the browser. 1. In the browser, press the Menu - Blackberry 8330 | User Guide - Page 128
When adding a bookmark, select the Available Offline check box. If you visit Click Bookmarks. 3. Highlight a bookmark. 4. Press the Menu key. 5. Click Send Bookmark. 6. Click a message type. To return to the browser after you send the message, press the Escape key. Delete a bookmark for a web page - Blackberry 8330 | User Guide - Page 129
5. Click Add Subfolder. File a bookmark for a web page 1. On a web page, press the Menu key. 2. Click Bookmarks. 3. Highlight a bookmark. 4. Press the Menu key. 5. Click Move Bookmark. 6. Roll the trackball to the new location. 7. Click the trackball. Expand a folder 1. Click a folder with a plus - Blackberry 8330 | User Guide - Page 130
in bold. If one or more web feeds are available on a web page, the Add Web Feed option set how often the browser should check for updates to the web feed. 5. In the Start time field, set the your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, - Blackberry 8330 | User Guide - Page 131
Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened. • Highlight a date field. Press the Menu key. Click Mark Prior Opened. Change a web feed 1. On a web page, press the Menu key. - Blackberry 8330 | User Guide - Page 132
. 3. Click Cache Operations. 4. Click Clear History. Turn on JavaScript support Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.. 1. In the browser, press - Blackberry 8330 | User Guide - Page 133
your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For . 4. Set the Content Mode field. 5. Press the Menu key. 6. Click Save Options. Change the home page or start page Depending on your wireless service provider, - Blackberry 8330 | User Guide - Page 134
Click Save Options. Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry® Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is - Blackberry 8330 | User Guide - Page 135
your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL. Manage browser security 1. In the device options - Blackberry 8330 | User Guide - Page 136
Strength: Set whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data process when you are authenticating with a content server. 1. In the device options, click Security Options. 2. Click TLS. 3. Press the Menu key. 4. Click - Blackberry 8330 | User Guide - Page 137
push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message - Blackberry 8330 | User Guide - Page 138
browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts browser push messages from. To accept browser push messages from a specific IP host, type the IP address for the WAP gateway. Browser shortcuts • To insert a period (.) in the - Blackberry 8330 | User Guide - Page 139
Browser troubleshooting No browser is available on my device Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes this service. I cannot set up automatic synchronization for bookmarks When - Blackberry 8330 | User Guide - Page 140
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the Menu key. 5. Click Delete. Receive a device password prompt before you add an application Verify that you have set a BlackBerry® device password. 1. In the device options, click Security Options. 2. Click General Settings. 3. Change the Prompt on application install field to Yes. 4. Press the - Blackberry 8330 | User Guide - Page 142
Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add the application. 140 - Blackberry 8330 | User Guide - Page 143
device and your computer using the media manager tool of the BlackBerry® Desktop Manager. For more information about using the media manager tool, see the Media Manager Online Help. If you turn on media card BlackBerry® device is paired with a Bluetooth enabled device. 1. In the media application, - Blackberry 8330 | User Guide - Page 144
enabled device. You can only forward media files that you added. 1. In the media application, click a media type. 2. If necessary, click a category. 3. Highlight a media file. 4. Press the Menu key. 5. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth - Blackberry 8330 | User Guide - Page 145
media application, press the Menu key. 2. Click Options. 3. Perform any of the following actions: • To change the maximum amount of BlackBerry® device memory available for all media files, change the Device Memory Limit field. • To change the minimum amount of device memory available for pictures - Blackberry 8330 | User Guide - Page 146
click a link for a song or video. 2. Click Save. 3. Type a name for the song or video. 4. Click Save. Record a voice note 1. In the media application, click Voice Notes. 2. Click Record. 3. Click the record icon. 4. Perform any of the following actions: • To pause recording, click the pause icon. To - Blackberry 8330 | User Guide - Page 147
a song 1. Press the End key. 2. Click an application. To return to the media application, press the Menu key. Click Now Playing. Download a ring tone Verify that your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. Click All Ring Tones. 3. Press - Blackberry 8330 | User Guide - Page 148
In the media application, press the Menu key. 2. Click Options. 3. Change the Turn Off Auto Backlighting field to No. 4. Press the Menu key. 5. Click Save. Use a headset You can purchase an optional headset to use with your BlackBerry® device. • To answer a call, press the headset button. • To turn - Blackberry 8330 | User Guide - Page 149
. 7. Roll the trackball to the new location. 8. Click the trackball. 9. Press the Menu key. 10. Click Save. View a playlist 1. In the media application, click Music. 2. Click Playlists. 3. Click a playlist. To play a song or video, highlight the song or video. Press the Enter key. Delete a playlist - Blackberry 8330 | User Guide - Page 150
as .jpeg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key. 3. Click Save Image. 4. Click Save. Sort pictures 1. In the media application, click Pictures. 2. Click My Pictures. 148 - Blackberry 8330 | User Guide - Page 151
field. 6. Press the Menu key. 7. Click Save. Rename a picture or picture folder You can only rename pictures or picture folders that you added. 1. In the media application, click Pictures. 2. Click My Pictures. 3. Highlight a picture or picture folder. 4. Press the Menu key. 5. Click Rename. 6. Type - Blackberry 8330 | User Guide - Page 152
wireless service provider supports this feature. 1. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key. 4. Click Download Images. Use a picture as the Home screen background 1. In the media application, click Pictures. 2. Click My Pictures. 3. Highlight a picture - Blackberry 8330 | User Guide - Page 153
, press the Menu key. 2. Click Rotate. The picture turns 90 degrees in a clockwise direction. Media card options About media cards Insert a microSD media card into your BlackBerry® device to extend the memory that is available on your device for storing media files such as songs, ring tones, videos - Blackberry 8330 | User Guide - Page 154
. To turn off media card encryption, set the Encryption Mode field to None. View the amount of available memory on a media card Verify that media card support is turned on. In the device options, click Media Card. Turn on mass storage mode manually 1. Connect your BlackBerry® device to your computer - Blackberry 8330 | User Guide - Page 155
. Format a media card 1. In the device options, click Media Card. 2. Press the Menu key. 3. Click Format Card. Turn off media card support 1. In the device options, click Media Card. 2. Set the Media Card Support field to Off. 3. Press the Menu key. 4. Click Save. Media shortcuts • To pause a video - Blackberry 8330 | User Guide - Page 156
mode support. Format the media card. My device is not using the correct ring tone or Home screen background If you are using a ring tone or Home screen background picture that you encrypted on your media card using your BlackBerry® device password and you reset your device, unlock your device. 154 - Blackberry 8330 | User Guide - Page 157
From Favorites. • To specify a location for a contact, click From Address Book. • To specify a recently viewed location for a contact, click the a route or a map 1. On a map, press the Menu key. 2. Click Send Directions or Send Location. 3. Click a message type. View a location on a map 1. On a - Blackberry 8330 | User Guide - Page 158
. 1. On a map, press the Menu key. 2. Click Local Search. 3. Type the point of interest information. 4. Click the trackball. Track your movement Verify that you have set a GPS receiver to use when you track your movement. 1. On a map, click the trackball. 2. Click Start - Blackberry 8330 | User Guide - Page 159
Map options Set the GPS receiver that you use to track your movement 1. On a map, press the Menu key. 2. Click Options. 3. Change the GPS Data Source field View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and - Blackberry 8330 | User Guide - Page 160
backlighting turns off automatically after a timeout to conserve battery power. You can change maps options so that backlighting remains press P. Maps troubleshooting Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads a new map or when your device is not - Blackberry 8330 | User Guide - Page 161
technology Depending on your wireless service provider, you might be able to use location-based applications and location-based services on your BlackBerry® device to get your GPS location. Location-based applications can use your GPS location to provide you with other locationbased information. For - Blackberry 8330 | User Guide - Page 162
Click Save. GPS technology troubleshooting I cannot use GPS technology Try performing the following actions: • If you are outdoors, move away from buildings and expose your device to open sky. • If you are indoors, move close to a window. • If you have paired your BlackBerry® device with a Bluetooth - Blackberry 8330 | User Guide - Page 163
field. 4. Press the Enter key. You can synchronize custom address book fields on your BlackBerry® device with the email application on your computer. For more information about synchronizing custom address book fields, see the BlackBerry Desktop Software Online Help. View a contact In the address - Blackberry 8330 | User Guide - Page 164
changes that you make in one application are made in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile. Assign a ring tone to a contact 1. In the address book, highlight a contact. 2. Press the Menu key - Blackberry 8330 | User Guide - Page 165
mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list 1. In the address book, press the Menu key. 2. Click New Group. 3. Type - Blackberry 8330 | User Guide - Page 166
Crop and Save. Change the caller ID picture for a contact 1. When changing a contact, highlight the caller ID picture. 2. Press the Menu key. 3. Click Replace Picture. 4. Highlight a picture. 5. Press the Menu key. 6. Click Select. 7. Center the picture in the box. 8. Click the trackball. 9. Click - Blackberry 8330 | User Guide - Page 167
category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the address book, the task list, and the memo list and changes that you make in one application are made in all applications. Create a category for contacts - Blackberry 8330 | User Guide - Page 168
® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the address book, press the Menu key. 2. Click Lookup. 3. Type part or all of a contact name. 4. Click the trackball. Manage - Blackberry 8330 | User Guide - Page 169
By field. 5. Press the Menu key. 6. Click Save. Set display options for contacts You can set how your contacts appear in all applications, including the phone, message list, address book, and calendar. 1. In the device options, click Language. 2. Set the Name Display field to Last name, First name - Blackberry 8330 | User Guide - Page 170
tasks, or memos that are stored on your BlackBerry® device. Contact troubleshooting Custom address book field data is not appearing on my computer You can only synchronize the data in a custom address book field with a text field in the email application on your computer. For example, you cannot add - Blackberry 8330 | User Guide - Page 171
the trackball. 6. Click Save. Schedule an appointment quickly in Day view In the general calendar options, verify that the Enable Quick Entry field is set to Yes. 1. In Day view, beside the start time, type the subject of the appointment. 2. Type a location in parentheses. 3. To change the end time - Blackberry 8330 | User Guide - Page 172
. Schedule a meeting Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a calendar - Blackberry 8330 | User Guide - Page 173
Schedule a meeting Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a calendar - Blackberry 8330 | User Guide - Page 174
Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Respond meeting is deleted from the email application on your computer. Change the key. 4. Click Save. Send an email message to all meeting participants - Blackberry 8330 | User Guide - Page 175
Calendar options Change the default calendar view 1. In a calendar, press the Menu key. 2. Click Options. 3. Click General Options. 4. Change the Initial View field. 5. Press the Menu key. 6. Click Save. Change the default reminder time for calendar entries 1. In a calendar, press the Menu key. 2. - Blackberry 8330 | User Guide - Page 176
address that you use to send messages or meeting invitations Verify that your BlackBerry® device is associated with more than one email address. 1. In the device options, click Advanced Options. 2. Click Default Services. 3. Change the Messaging (CMIME) field. 4. Press the Menu key. 5. Click Save - Blackberry 8330 | User Guide - Page 177
General Options. 4. Change the Keep Appointments field. 5. Press the Menu key. 6. Click Save. Your BlackBerry® device deletes calendar entries that are older than the number of days that you set. To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar - Blackberry 8330 | User Guide - Page 178
email account, you might be able to view your work calendar and your personal calendar on your device. If you have multiple calendars on your device, you can schedule and manage appointments and meetings in each calendar. For more information, contact your wireless service your BlackBerry® device. 1. - Blackberry 8330 | User Guide - Page 179
Services. 3. Change the Calendar (CICAL) field. 4. Press the Menu key. 5. Click Save. Calendar shortcuts For shortcuts to work span multiple days. I cannot set some fields when scheduling appointments If BlackBerry® device that contain special characters or accents, your computer might not support - Blackberry 8330 | User Guide - Page 180
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list, press the Menu key. 2. Click New. 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or - Blackberry 8330 | User Guide - Page 182
• To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save. Hide completed tasks 1. In the task list, press the Menu key. 2. Click Hide Completed. Forward a task - Blackberry 8330 | User Guide - Page 183
category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the address book, the task list, and the memo list and changes that you make in one application are made in all applications. Create a category for contacts - Blackberry 8330 | User Guide - Page 184
. Task list options Sort contacts or tasks 1. In the address book or the task list, press the Menu key. 2. Click Options 1. In the calendar, press the Menu key. 2. Click Options. 3. Set the Show Tasks field to Yes. 4. Press the Menu key. 5. application, press the Menu key. 2. Click Options. 182 - Blackberry 8330 | User Guide - Page 185
the Confirm Delete field to No. 5. Press the Menu key. 6. Click Save. View the number of contacts, tasks, or memos stored on your device 1. In the address book, task list, or memo list, press the Menu key. 2. Click Options. 3. If necessary, click General Options. The Number of Entries field displays - Blackberry 8330 | User Guide - Page 186
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Memos Memo basics Create a memo 1. In the memo list, press the Menu key. 2. Click New. 3. Type the memo information. 4. Press the Menu key. 5. Click Save. Change a memo 1. In the memo list, highlight a memo. 2. Press the Menu key. 3. Click Edit. 4. Change the memo information. 5. Click the trackball - Blackberry 8330 | User Guide - Page 188
category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the address book, the task list, and the memo list and changes that you make in one application are made in all applications. Create a category for contacts - Blackberry 8330 | User Guide - Page 189
, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. Click Options. 3. If necessary, click General Options. tasks, or memos stored on your device 1. In the address book, task list, or memo list, press the Menu key. 2. Click Options. 187 - Blackberry 8330 | User Guide - Page 190
3. If necessary, click General Options. The Number of Entries field displays the number of contacts, tasks, or memos that are stored on your BlackBerry® device. 188 - Blackberry 8330 | User Guide - Page 191
Alarm About the alarm In the BlackBerry® device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snooze time for the alarm and adjust the alarm volume. If you turn off your device by pressing the Power key, or by clicking Turn Power Off - Blackberry 8330 | User Guide - Page 192
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Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. Convert a measurement 1. In the calculator, type a number. 2. Press the Menu key. 3. Perform one of the following actions: • To convert the number from imperial to metric - Blackberry 8330 | User Guide - Page 194
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them. 1. In the Bluetooth setup application, click Search for devices from here or Allow another device to find me. 2. Click OK. 3. If necessary, click a Bluetooth enabled device. 4. If necessary, type the passkey for the Bluetooth enabled device on your BlackBerry® device. 5. If necessary, type the - Blackberry 8330 | User Guide - Page 196
enabled device. You can only forward media files that you added. 1. In the media application, click a media type. 2. If necessary, click a category. 3. Highlight a media file. 4. Press the Menu key. 5. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth - Blackberry 8330 | User Guide - Page 197
contacts with Bluetooth® enabled devices again, change the Address Book Transfer field to All Entries. Restrict outgoing calls 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Set the Allow outgoing calls field to Never or If Unlocked. 5. Press the Menu key - Blackberry 8330 | User Guide - Page 198
Press the Menu key. 3. Click Options. 4. Set the Discoverable field to Yes. 5. Press the Menu key. 6. Click Save. Change the pairing name for your BlackBerry device 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. In the Device Name field, type a name for your - Blackberry 8330 | User Guide - Page 199
. • Verify that your BlackBerry® device is paired with the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Address Book Transfer field is not set to Disabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or - Blackberry 8330 | User Guide - Page 200
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the Date/Time Source field to BlackBerry. 4. Press the Menu key. 5. Click Update Time. 6. Press the Menu key. 7. Click Save. To set the time yourself, change the Date/Time Source field to Off. Date and time troubleshooting The time on my device is incorrect Try performing the following actions - Blackberry 8330 | User Guide - Page 202
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BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device Press the Menu key. 7. Click Edit. 8. Set notification options. 9. Press the Menu key. 10. Click Save. 11. To set notification options for another item, repeat steps 5 - Blackberry 8330 | User Guide - Page 204
folder that contains songs, ring tones, or voice notes. 6. Highlight a song, ring tone, or voice note. 7. Press the Menu key. 8. Click Set As Phone Tune. Prevent notification during calls 1. In the profile list, click Advanced. 2. Highlight a notification profile. 3. Press the Menu key. 4. Click - Blackberry 8330 | User Guide - Page 205
Verify that your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. Click All Ring Tones. 3. Press the Menu key. 4. Click Download Tunes. LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to - Blackberry 8330 | User Guide - Page 206
Indicator field to On. Turn on wireless coverage notification 1. In the device options, click Screen/Keyboard. 2. Set the LED Coverage Indicator field to On. 3. Press the Menu key. 4. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To - Blackberry 8330 | User Guide - Page 207
Use Profile field to the notification profile on which the exception should be based. 10. To set a ring tone, select the Custom Phone Tune check box. Set a ring tone. 11. Press the Menu key. 12. Click Save. Change the order of notification profile exceptions 1. In the profile list, click Advanced - Blackberry 8330 | User Guide - Page 208
changes that you make in one application are made in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile. Assign a ring tone to a contact 1. In the address book, highlight a contact. 2. Press the Menu key - Blackberry 8330 | User Guide - Page 209
profile exception, verify that the Custom Phone Tune field is not set to Mute. I cannot set some fields when creating a Calls From notification profile exception If you assign a custom ring tone to a contact in the address book, a Calls From profile exception appears in the profile list. Because - Blackberry 8330 | User Guide - Page 210
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address book, highlight a contact. Press the Menu key. Click Request (Email) or Request (PIN). 4. Perform one of the following actions: • If you want to set a Password Question When Adding Contacts field to No. Respond to an invitation 1. In BlackBerry® Messenger, in the Requests group, highlight an - Blackberry 8330 | User Guide - Page 212
invitation does not receive confirmation that your email address is a correct email address. Turn off invitation forwarding options If a BlackBerry® Enterprise Server for IBM® Lotus® Domino®, BlackBerry Enterprise Server for Novell® GroupWise®, or the BlackBerry® Internet Service, when you send an - Blackberry 8330 | User Guide - Page 213
Messenger, on the contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact. 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the contact list screen, highlight a group. 2. Press the Menu key. 3. Click Rename Group. 4. Type a name for the group. 5. Click - Blackberry 8330 | User Guide - Page 214
conversation, click the trackball. 2. Click Send a File. 3. Navigate to a folder that contains pictures or audio files. 4. Click a file. Ping a contact When you ping a contact, the contact's BlackBerry® device vibrates. 1. During a BlackBerry Messenger conversation, click the trackball. 2. Click - Blackberry 8330 | User Guide - Page 215
history, you can paste it into other BlackBerry® device applications. 1. In BlackBerry® Messenger, during a conversation, press the Menu Availability Change your availability status 1. In BlackBerry® Messenger, on the contact list screen, press the Menu key. 2. Click My Status. 3. Click Available - Blackberry 8330 | User Guide - Page 216
Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert. 214 - Blackberry 8330 | User Guide - Page 217
1. In the device options, click Screen/Keyboard. 2. Change the Automatically Dim Backlight field to Off. 3. Press the Menu key. 4. Click Save. Display options Use a picture as the Home screen background 1. In the media application, click Pictures. 2. Click My Pictures. 3. Highlight a picture. 215 - Blackberry 8330 | User Guide - Page 218
background Verify that your wireless service provider supports this feature. 1. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key. 4. Click Download Images. Set the display font 1. In the device options, click Screen/Keyboard. 2. Set the font fields. 3. Press the - Blackberry 8330 | User Guide - Page 219
press the Menu key. Click Show All. Delete an application folder 1. In the application list, highlight an application folder. 2. Press the Menu key. 3. Click Delete. Keyboard options Turn on key tones 1. In the device options, click Screen/Keyboard. 2. Set the Key Tone field to On. 3. Press the Menu - Blackberry 8330 | User Guide - Page 220
again. Themes About themes Depending on your wireless service provider, you might be able to set a theme on your BlackBerry® device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that - Blackberry 8330 | User Guide - Page 221
wireless service provider supports this feature. 1. In the device options, click Theme. 2. Press the Menu key. 3. Click Download Themes. Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power - Blackberry 8330 | User Guide - Page 222
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® Desktop Manager. For more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. Delete a display language In the setup wizard, complete the instructions on the Language Removal screen. About typing input languages You can set - Blackberry 8330 | User Guide - Page 224
Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. In the device options, click Language. 2. Change the Voice Dialing Language field. 3. Press the Menu key. 4. Click Save. Set display options for - Blackberry 8330 | User Guide - Page 225
Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or - Blackberry 8330 | User Guide - Page 226
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and product information booklet for your BlackBerry® device. 1. On the Home screen or in the application list, click Manage Connections. 2. Perform one of click Restore Connections. Network connection indicators Mobile network Green: Your BlackBerry® device is connected to the wireless network. - Blackberry 8330 | User Guide - Page 228
to turn off data service (email, PIN and MMS messages, and browser service) on your BlackBerry® device so that only phone and SMS text messaging services are available. For more information, contact your wireless service provider. 1. In the device options, click Mobile Network. 2. Perform one of - Blackberry 8330 | User Guide - Page 229
troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that you have turned on the connection to the wireless network. • If you have set a specific speed for wireless network connections, verify that you are in a wireless coverage area that supports - Blackberry 8330 | User Guide - Page 230
228 - Blackberry 8330 | User Guide - Page 231
power level using a voice command 1. In the voice dialing application, wait for the sound. 2. Say "Check battery." Reset the device Remove and reinsert the battery. Extend battery life Try performing the following actions: • Set the BlackBerry® device to turn on and turn off automatically. 229 - Blackberry 8330 | User Guide - Page 232
network when you are not in a wireless coverage area. • Delete the original message when you send a reply. • Lower the brightness of the backlighting. • Turn off the flash in the camera. • Send a message to multiple contacts using Add To, Add Cc, or Add Bcc. • Charge your device regularly. 230 - Blackberry 8330 | User Guide - Page 233
Enter key. Lock the keyboard If you do not set a BlackBerry® device password, you can lock your keyboard to avoid making calls and pressing keys accidentally. On the Home screen or in the application list, click Keyboard Lock. To unlock the keyboard, press the asterisk (*) key and the Send key. 231 - Blackberry 8330 | User Guide - Page 234
password attempts 1. In the device options, click Security Options. 2. Click General Settings. 3. Set the Number of Password 5. Type the password information. 6. Click the trackball. 7. Click Save. Set criteria for randomly generated passwords 1. In the password keeper, press the Menu key. 2. - Blackberry 8330 | User Guide - Page 235
1. In the password keeper, press the Menu key. 2. Click Options. 3. Set the Show Password field to No. 4. Press the Menu key. 5. Click Save logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. Click Options. 3. If necessary, click General Options - Blackberry 8330 | User Guide - Page 236
to encrypt your BlackBerry® device data. When content protection is turned on, your device uses a private key to encrypt data as it is stored on the device, including data that your device receives when it is locked. Your device decrypts data as you access it. You can set content protection to - Blackberry 8330 | User Guide - Page 237
does not support this feature, you can generate an encryption key using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. 1. In the device options, click Security Options. 2. Click General Settings. 3. Click a service - Blackberry 8330 | User Guide - Page 238
BlackBerry® device memory. Examples of sensitive data include sensitive data in the cache for the key store browser, unencrypted data from email messages, LDAP authentication passwords, and data from certificate and key searches. When memory cleaning is turned on, the memory cleaning application - Blackberry 8330 | User Guide - Page 239
tests are designed to verify that security software is implemented correctly on your BlackBerry® device. The tests should run automatically when your device restarts. Verify security software 1. In the device options, click Security Options. 2. Click General Settings. 3. Press the Menu key. 4. Click - Blackberry 8330 | User Guide - Page 240
• unlock your device • change a general security option on your device • change a smart card option • use your device with RSA software About certificates You can use certificates if you install the S/MIME Support Package for BlackBerry® devices. For more information, see the user guide supplement - Blackberry 8330 | User Guide - Page 241
driver and smart card reader driver are installed on your BlackBerry® device. • Verify that you have imported a certificate from your smart card that you can use for signing and verification. For more information, see the user guide supplement for the S/MIME Support Package for BlackBerry® devices - Blackberry 8330 | User Guide - Page 242
use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card to unlock your BlackBerry® device. 1. In the device options, click Security Options. 2. Click General Settings. 3. Set the Authentication Certificate field. 4. Press the - Blackberry 8330 | User Guide - Page 243
when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password. To continue typing your device password, press the Escape key. 241 - Blackberry 8330 | User Guide - Page 244
242 - Blackberry 8330 | User Guide - Page 245
for third-party applications 1. In the device options, click Security Options. 2. Click Firewall. 3. Press the Menu key. 4. Click Reset Settings. About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require - Blackberry 8330 | User Guide - Page 246
that you have set up for your BlackBerry® device. Bluetooth: Set whether third-party applications can use Bluetooth® connections. Phone: Set whether third-party applications can make calls or access call logs. Location (GPS): Set whether third-party applications can use your GPS location information - Blackberry 8330 | User Guide - Page 247
to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth® technology. Key Store: Set whether third-party applications can access certificates or keys in the key store on your device. Key Store Medium Security: Set whether third-party applications can access - Blackberry 8330 | User Guide - Page 248
246 - Blackberry 8330 | User Guide - Page 249
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When - Blackberry 8330 | User Guide - Page 250
the paddle speed 1. In BrickBreaker, press the Menu key. 2. Click Options. 3. Perform any of the following actions: • To set the paddle speed, set the Paddle movement speed field. • To accelerate the paddle as you roll the trackball, select the Paddle acceleration check box. 4. Press the Menu key - Blackberry 8330 | User Guide - Page 251
Submit a score to the BrickBreaker high score web site 1. In BrickBreaker, press the Menu key. 2. Click Send High Score. Check the high scores on the BrickBreaker web site 1. In BrickBreaker, press the Menu key. 2. Click High Scores. 249 - Blackberry 8330 | User Guide - Page 252
250 - Blackberry 8330 | User Guide - Page 253
can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry® Desktop Manager. Accept a service book 1. In - Blackberry 8330 | User Guide - Page 254
252 - Blackberry 8330 | User Guide - Page 255
key. Assign a different application to the key. Some features are not available on my device Depending on your wireless service plan or the type of email account that is associated with your BlackBerry® device, some features might not be available on your device. If your device is associated with an - Blackberry 8330 | User Guide - Page 256
enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • If your keyboard is locked, unlock your keyboard. • Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in - Blackberry 8330 | User Guide - Page 257
matches, set the matching sensitivity level to reject more. • Adapt digit dialing to improve voice recognition of numbers. Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or - Blackberry 8330 | User Guide - Page 258
reconciliation is turned on. • If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. I received notification of - Blackberry 8330 | User Guide - Page 259
your BlackBerry® device to apply them to email messages. I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace - Blackberry 8330 | User Guide - Page 260
If MMS templates are available for your BlackBerry® device, use a blank template to compose your MMS message. Typing troubleshooting I BlackBerry® device has not downloaded the slide. To view the slide, highlight the slide. Click the trackball. Click Retrieve. Synchronization troubleshooting Email - Blackberry 8330 | User Guide - Page 261
BlackBerry® Desktop Manager to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online Help. Custom address book field data is not appearing on my computer You can only synchronize the data in a custom address book field with a text field in the email application - Blackberry 8330 | User Guide - Page 262
following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add the application. Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support the size or the file format - Blackberry 8330 | User Guide - Page 263
screen background If you are using a ring tone or Home screen background picture that you encrypted on your media card using your BlackBerry® device password and you reset your device, unlock your device. Maps troubleshooting Diagonal lines appear on a map Diagonal lines appear on a map when your - Blackberry 8330 | User Guide - Page 264
. For more information, see the documentation that came with the Bluetooth enabled device. • Allow the Bluetooth enabled device to discover your BlackBerry device. In the Bluetooth setup application, click Allow another device to find me. • Turn off encryption for Bluetooth connections between your - Blackberry 8330 | User Guide - Page 265
. Because these exceptions are for calls only, you can only set the Custom Phone Tune field. Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackball - Blackberry 8330 | User Guide - Page 266
background, might change when you switch themes. Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information - Blackberry 8330 | User Guide - Page 267
as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem. Run a diagnostic report 1. In the device options, click Mobile Network - Blackberry 8330 | User Guide - Page 268
Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends version number of the BlackBerry Device Software on your device In the device options, click About. To return to the device options, press the - Blackberry 8330 | User Guide - Page 269
device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with BlackBerry Built-In software, or a device that is running the BlackBerry Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services - Blackberry 8330 | User Guide - Page 270
dialing number S/MIME Secure Multipurpose Internet Mail Extensions SMS Short Message Service SSL Secure Sockets Layer SMSC Short Message Service Center TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype WAP Wireless Application - Blackberry 8330 | User Guide - Page 271
names, trademarks, and service marks are the properties of their respective owners. Portions of the BlackBerry® Device Software are copyright © 2007 The that you do not install or use Third-Party Information until all such applicable licenses have been acquired by you or on your behalf. Your use - Blackberry 8330 | User Guide - Page 272
,261 5,600,754 5,710,784 5,490,165 5,109,390 5,544,196 5,414,796 5,778,338 5,056,109 5,511,073 5,267,262 5,657,420 BlackBerry® Curve™ 8330 smartphone model number: RBU21CW Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough
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User Guide
BlackBerry Curve 8330 Smartphone