1998 Oldsmobile Bravada Owner's Manual - Page 354
1998 Oldsmobile Bravada Manual
Page 354 highlights
Customer Satisfaction Procedure Oldsmobile retailers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have. However, if a concern has not been resolved to your complete satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of retail facility management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the retail fdcility or the general manager. 8-2
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 |
Customer
Satisfaction
Procedure
Oldsmobile retailers have
the
facilities, trained
technicians and up-to-date information
to
promptly
address any concerns you
may have. However,
if
a
concern has
not
been resolved
to
your complete
satisfaction, take the following steps:
STEP
ONE
--
Discuss your concern with
a
member
of retail facility management.
Normally,
concerns can
be quickly resolved at
that level.
If
the matter has
already been reviewed
with
the sales, service or parts
manager, contact the owner
of
the retail fdcility or the
general manager.
8-2