1993 Oldsmobile Silhouette Owner's Manual - Page 304

Customer Assistance lnfomzation Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists a in group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline. Reporting Safety Defects to the Repofling Safety Defects to General Motors Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect,you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Ltd. You may write to: Transport Canada Box 8880 Ottawa, Ontario IUG 3J2 In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us. Please call us at 1-800-442-6537, or write: Oldsmobile Customer Assistance Network P.O. Box 30095 Lansing, Michigan 48909 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Assistance Center 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7