1993 Oldsmobile Achieva Owner's Manual - Page 299

decision is rendered (or 47 days if you did not first contact your dealer or Oldsmobile) . We encourage you to use this program before or instead of resorting tothe courts. We believe it offers advantages over courts in most jurisdictions because it is fast, free of charge, and informal (lawyers are not usually present, although you may retain oneat your expense if you choose). Arbitrators make decisions basedon the principles of fairness and equity, and not are required to duplicate the functions of courts by strictly applying stateor federal law. If you wish togo to court, however, we do not require thatyou first file a claim with BBB AUTO LINE** unless state law provides otherwise. Whatever your preference may be, remember thatif you are unhappy with the results of BBB AUTO LINE, you can still go to court because an arbitrator's decision is binding on GM but not on you, unlessyou accept it. Eligibility is limited by vehicle age/mileage and other factors. For further information concerning the program, call the BBB at 1-800-955-5100. You may also call the Oldsmobile Customer Assistance Network. availablein all states, depending on state law. Canadian owners refer to yourwarranty booklet. General Motors reservesthe right to change eligibility limitations and/or to discontinue its participation this in program. ** Some states may require that you file a claim with BBB A m LA?E before resorting to state-operated procedures (including court). * This program may not be 297